We performed a comparison between Nagios Core and SymphonyAI IT Service Management based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in Network Monitoring Software."We can manage the entire system across the network and troubleshoot the pain points."
"What I like about Nagios Core is that it helps me ensure everything is running smoothly by checking the status of hosts and services."
"I like that it's very simple to install, easy to manage and deploy, and easy to use for monitoring."
"Nagios Core is very configurable. Whatever you want, you can do it."
"Nagios Core is stable."
"It is fairly easy to set up, and we can monitor pretty much everything we want to."
"The application performance monitoring feature is valuable."
"The most valuable features are the reports and the way it generates the report in a graphical manner."
"It has made the life of the network operations staff more proactive in managing the resources of the infrastructure. It prevents disasters long before they can take place."
"The most valuable feature is remote access. People are working from home, and we can take remote access through it."
"It was easy to access and fast. Our experience using it solely as a ticketing tool. We used fetch reports from the tool, particularly with regard to SLA tracking for our partners."
"SummitAI IT Management Suite's chat box feature has reduced our service discount, and because it's intelligent, the responses that go out to the users have improved, and the resolutions are much faster."
"The product has the best features for ITSM."
"The Wi-Fi side needs improvement."
"The initial setup process could be easier."
"Nagios Core could improve by adding a user interface. If you want the user interface you have to use Nagios XI."
"Bandwidth monitoring is the pain point for me because Nagios Core does not monitor bandwidth effectively like Cacti does."
"There is room for improvement in the graphics."
"I believe Nagios Core will need to provide an option for big data platforms in the future."
"It's not that easy to install the product itself. Also, the UI is a bit hard for regular users to navigate through."
"The scalability needs improvement, it's not scalable at this time."
"The dashboard and monitoring features could be improved."
"Integration was a major limitation with SummitAI."
"SummitAI IT Management Suite's project management and operational management features could be improved."
"I would like them to add software inventory in the next release. We don't have that right now."
"There could be flexibility in terms of customization."
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Nagios Core is ranked 7th in Network Monitoring Software with 46 reviews while SymphonyAI IT Service Management is ranked 23rd in IT Service Management (ITSM) with 5 reviews. Nagios Core is rated 8.0, while SymphonyAI IT Service Management is rated 7.8. The top reviewer of Nagios Core writes "An Open Source Fully Featured Data Centre Monitoring Tool". On the other hand, the top reviewer of SymphonyAI IT Service Management writes "Good ticketing tool but limitations with integration". Nagios Core is most compared with Zabbix, Nagios XI, Centreon, Icinga and OP5 Monitor, whereas SymphonyAI IT Service Management is most compared with ServiceNow, ManageEngine ServiceDesk Plus, JIRA Service Management, Microsoft Configuration Manager and IBM SmartCloud Control Desk.
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