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N-able N-sight Remote Monitoring & Management vs PRTG Network Monitor comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
N-able N-sight boosts ROI by streamlining remote access and server monitoring, reducing costs and improving client management efficiency.
Sentiment score
6.6
PRTG Network Monitor enhances efficiency by reducing downtime, manpower, and costs through automation and simplified monitoring systems.
It provides accurate data for utilization, allowing us to monitor and optimize our investments in WAN connection capacity.
After introducing PRTG Network Monitor, we have saved time, and it's easy for everybody to monitor everything.
I have seen a return on investment with PRTG Network Monitor as it has saved a lot of time, and its monitoring has reduced manpower requirements, which has been helpful.
 

Customer Service

Sentiment score
6.3
N-able N-sight RMM support is praised for responsiveness and efficiency, with most users reporting high satisfaction and prompt service.
Sentiment score
6.7
PRTG Network Monitor offers helpful customer service, but mixed reviews on support responsiveness, with users appreciating its intuitive design.
I am happy with the technical support from SolarWinds regarding the product.
They resolve our queries 24/7.
The setup process is well-documented, making it easy to deploy.
Tutorials are available so I can manage any issue with PRTG Network Monitor easily.
 

Scalability Issues

Sentiment score
7.9
N-able N-sight RMM scales efficiently for SMEs, allowing expansion and integration without issues, benefiting IT departments.
Sentiment score
7.4
PRTG Network Monitor excels in scalability, efficient performance, and ease of use, effectively managing diverse IT infrastructures.
It's affordable, and I have no problem with the cost; the top tiers are affordable for managing about 500 to 1,000 devices.
On a scale of one to ten, scalability is rated as 9.5.
PRTG Network Monitor has the ability to scale and add new devices.
You can install them in each network, even if they are not connected, and it works.
 

Stability Issues

Sentiment score
7.2
Users consider N-able N-sight reliable and efficient, with minor network issues resolved through updates, enhancing time-saving features.
Sentiment score
7.9
PRTG Network Monitor remains stable with minimal downtime, though occasional issues arise from user errors and configuration limits.
We haven't needed vendor support for the last three years, which demonstrates the product's stability.
PRTG Network Monitor is stable in my experience, and I have not encountered issues with crashes or downtime.
PRTG Network Monitor is very stable and requires low maintenance.
 

Room For Improvement

N-able N-sight requires improved reporting, patch management, user interface, mobile features, consistent support, and Android device management.
PRTG Network Monitor needs improved features in templates, map design, performance, scalability, integration, automation, and interface flexibility.
AI could be applicable in the product to check server issues, find solutions, log tickets, fix problems, and close tickets automatically, which would be great.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
PRTG Network Monitor should provide syslog monitoring since it is not available at this time.
PRTG Network Monitor can sometimes be too detailed and cluttered at the beginning, making it heavy to use.
 

Setup Cost

N-able N-sight pricing is perceived high, with costs varying by nodes and features, impacting adoption but valued for scalability.
PRTG Network Monitor offers flexible pricing with all-inclusive licensing, competitive for enterprises but can become costly for large deployments.
The licensing part is a recurring license for every year, which is very affordable, making PRTG Network Monitor budget-friendly.
Pricing is by the number of devices, not by sensor.
The prices are very high for PRTG Network Monitor.
 

Valuable Features

N-able N-sight provides real-time monitoring, remote access, and multi-platform support, optimizing efficiency for MSPs with its user-friendly interface.
PRTG Network Monitor is praised for rapid deployment, scalability, real-time monitoring, customizable alerts, and cross-vendor flexibility.
PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.
PRTG Network Monitor has a good dashboard that shows each and every piece of information, so we can easily find out what is happening with the systems.
These reports help me in my day-to-day work, and I rely on them because they provide proof during escalation, with exact downtime logs and related information.
 

Categories and Ranking

N-able N-sight Remote Monit...
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
16
Ranking in other categories
Remote Monitoring and Management (RMM) (8th)
PRTG Network Monitor
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
111
Ranking in other categories
Network Monitoring Software (5th), IT Infrastructure Monitoring (5th), Cloud Monitoring Software (10th)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. N-able N-sight Remote Monitoring & Management is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 4.6%, down 5.5% compared to last year.
PRTG Network Monitor, on the other hand, focuses on Network Monitoring Software, holds 4.1% mindshare, down 4.2% since last year.
Remote Monitoring and Management (RMM) Market Share Distribution
ProductMarket Share (%)
N-able N-sight Remote Monitoring & Management4.6%
Kaseya VSA18.2%
NinjaOne13.5%
Other63.7%
Remote Monitoring and Management (RMM)
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
PRTG Network Monitor4.1%
Zabbix11.4%
SolarWinds NPM4.4%
Other80.1%
Network Monitoring Software
 

Featured Reviews

Daniel Gombe - PeerSpot reviewer
Remote management and incident handling have improved with customizable alerts and efficient patch management
The best feature in N-able N-sight Remote Monitoring & Management is the ease of use because I can remote into any machine that's under management without having to drive out to the customer all the time. It helps to reduce workflows because I can create scripts that I can automate, so I don't have to have many people working for me. It helps to reduce incident response times because it's a combination of tools that logs incidents to the PSA, creates tickets, and allows us to manage incidents all in one for an MSP. It does improve service delivery because we can see what's wrong with certain devices before even the customer has a problem, allowing us to remedy it with the necessary tools.
madhan kumar hs - PeerSpot reviewer
Alerting precision has reduced incident response times and improved department-level network visibility
The auto-pause sensor during the maintenance window is good without any false alerts, and it prevents me from getting flooded with alerts during planned maintenance, helping department heads understand their own network usage better. It has reduced incident response time by giving clearer ownership of each alert, ensuring alerts go to the proper recipient. SNMP testers and auto-pause are among the best features of PRTG Network Monitor, which is particularly useful for different departments such as HR and finance, where alerts can be filtered accordingly. The alerting features and dashboard of PRTG Network Monitor are very helpful, especially in our industry. However, the dashboard can look cluttered on smaller screens, which is one negative aspect. PRTG Network Monitor has impacted us positively; we have stopped getting flooded with alerts during planned maintenance or unplanned outages. Compared to others, this gives specific alerts very quickly and helps department heads understand their own network usage better, thus reducing incident response time so that each alert has clear ownership.
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Comms Service Provider
12%
Performing Arts
12%
Outsourcing Company
11%
Computer Software Company
9%
Computer Software Company
12%
Government
8%
Financial Services Firm
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
Large Enterprise1
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise18
Large Enterprise43
 

Questions from the Community

What is your experience regarding pricing and costs for N-able Remote Monitoring & Management?
The pricing is straightforward: it is based on a per-node basis. A node is a device that you would like to monitor to install the agent. The pricing is neither cheap nor expensive; it falls within ...
What is your primary use case for N-able Remote Monitoring & Management?
The typical use case for my clients is that there is no atypical case. I use N-able N-sight Remote Monitoring & Management to have a warning about the state of endpoint and server and also to p...
What needs improvement with N-able Remote Monitoring & Management?
There is room for improvement in the functional aspects of N-able N-sight Remote Monitoring & Management. For example, it should evaluate the penetration of assets and enhance asset management ...
What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
What do you like most about PRTG Network Monitor?
The tool is integrated with our email for the alerts.
What is your experience regarding pricing and costs for PRTG Network Monitor?
My experience with pricing, setup cost, and licensing for PRTG Network Monitor is that it is reasonable.
 

Also Known As

N-able Remote Monitoring & Management, SolarWinds MSP Remote Monitoring & Management, MSP RMM, SolarWinds RMM, SolarWinds Remote Monitoring and Management
No data available
 

Overview

 

Sample Customers

NetSys Network Systems
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Find out what your peers are saying about NinjaOne, Kaseya, N-able and others in Remote Monitoring and Management (RMM). Updated: October 2025.
872,029 professionals have used our research since 2012.