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MSP360 Backup vs Veritas NetBackup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Backup and Recovery
55th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Cloud Backup (43rd), Disaster Recovery (DR) Software (28th), MSP Backup (4th)
Veritas NetBackup
Ranking in Backup and Recovery
5th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
116
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Backup and Recovery category, the mindshare of MSP360 Backup is 0.4%, down from 0.5% compared to the previous year. The mindshare of Veritas NetBackup is 3.7%, down from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
Wesam Qashou - PeerSpot reviewer
A mature backup solution, with many features, and great support
Veritas NetBackup is the first line of defense when disaster strikes. Before performing disaster recovery, we must have a good backup of our image that is also protected from ransomware. This way, we have a golden image that is resilient to ransomware attacks. We saw the benefits of Veritas NetBackup within the first three months.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"MSP360 Backup's most valuable feature is its backup interface."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"It has allowed me to implement a cost effective, highly configurable solution."
"The solution is simple to use and easy to configure."
"The solution is easy to access and handles things efficiently."
"Client-side encryption minimizes worries about data being captured on the back-end."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"The most valuable feature of Veritas NetBackup is the protection policies or protection module."
"The feature that is most useful for us is that it backs up every application that we own."
"The client side deduplication reduces the backup window."
"It has a very good user interface."
"Veritas NetBackup provides good backup performance, and I can mount the snapshot without an installer."
"Veritas NetBackup has significantly streamlined our backup and recovery processes by providing a single pane of view across various environments."
"The solution offers the hardware and the software at the same time."
"Unauthorized people cannot log in and execute commands."
 

Cons

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The solution's pricing is very high."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"The solution's technical support process should be improved."
"The pricing could be improved, and the interface could be more intuitive."
"We are looking forward to testing a feature that promises to allow us to host a workload directly from the backup appliance without rehydrating any items."
"It's not a user-friendly solution. It's a little bit complicated. The UI is not very friendly."
"It would be better if it had a cloud integration feature. I would like to use a single product for the cloud instances and the on-premise instances. The price could also be better."
"We would like the Java console to be updated."
"Technical support only gets back to us the following morning."
"The most common problem is the backup failures over the weekend. We have to troubleshoot and sometimes do restores and then we have trouble doing some of the restores."
 

Pricing and Cost Advice

"The solution is expensive."
"Its pricing needs improvement."
"It provides a good cost savings compared to our previous cloud backup."
"Pricing is reasonable although can be quite a large upfront cost."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"We have a very good return on investment."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"It was on a yearly basis. During the annual review, when we asked them about our licensing, they couldn't explain it. For example, we had reduced by a factor of 40%, but our license only dropped by 5%. We would then ask Veritas people if we've reduced this much and shut down these servers, why has our license changed so less? They were never able to give us a straight answer. They weren't able to say, "Well, you're using this, and this is more expensive." In many cases, as we reduced our capacity and what we were using with Veritas NetBackup, our licensing actually went up, and they were often unable to explain why."
"The solution is expensive."
"Veritas NetBackup's pricing is a bit steep when compared to other tools. It is very costly, but service-wise and overall, the Veritas NetBackup is a good product."
"Licensing was very expensive and did not scale well if needed to move between license models."
"It is slightly more expensive than Commvault, but it is pretty much the same. It is an enterprise solution, so it scales quite well. It has a lot of features. So, you pay for what you get. It is not cheap, but it is fit for the purpose."
"When we consider the quality and value of Veritas NetBackup, it is worth the cost."
"The price of NetBackup is okay. I think it's a little bit expensive but manageable. It has a lot of features, and the backup is better than most applications, so I think the price is competitive."
"Licensing fees are charged based on the number of CPU cores."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
8%
Construction Company
8%
Manufacturing Company
6%
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
11%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
What is the best next generation backup tool?
Assuming you have an onprem ecosystem which runs the VMware, physical systems on Win, Linux and Unix and run both traditional DB's and nosql DB's like mongo, then Netbackup (NBU) will be the right ...
What do you like most about Veritas NetBackup?
The most valuable feature of cloud integration is the ability to send data outside of your location. This can be achieved by integrating cloud tier options or other object storage solutions.
What is your experience regarding pricing and costs for Veritas NetBackup?
The product is cost-effective, and I would rate its pricing as an eight out of ten. The pricing model is based on the amount of data transferred, making it manageable for us.
 

Also Known As

Cloudberry Backup
No data available
 

Overview

 

Sample Customers

StratX
Beta Offshore
Find out what your peers are saying about MSP360 Backup vs. Veritas NetBackup and other solutions. Updated: April 2025.
850,349 professionals have used our research since 2012.