Try our new research platform with insights from 80,000+ expert users

MSP360 Backup vs Veritas NetBackup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Backup and Recovery
54th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Cloud Backup (42nd), Disaster Recovery (DR) Software (29th), MSP Backup (4th)
Veritas NetBackup
Ranking in Backup and Recovery
5th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
116
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Backup and Recovery category, the mindshare of MSP360 Backup is 0.5%, down from 0.5% compared to the previous year. The mindshare of Veritas NetBackup is 3.5%, down from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
Wesam Qashou - PeerSpot reviewer
A mature backup solution, with many features, and great support
Veritas NetBackup is the first line of defense when disaster strikes. Before performing disaster recovery, we must have a good backup of our image that is also protected from ransomware. This way, we have a golden image that is resilient to ransomware attacks. We saw the benefits of Veritas NetBackup within the first three months.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is easy to access and handles things efficiently."
"The solution is simple to use and easy to configure."
"The initial setup is very easy. It's not overly complex."
"It has allowed me to implement a cost effective, highly configurable solution."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"The most valuable feature of MSP360 Backup is its reliability."
"It covers all kinds of different architectures. Plus, it's very user-friendly and it is very reliable"
"It has been around for so long, and it is very in-depth. It has a solution for everything that you can cover."
"It is pretty stable. We have one dedicated technician that is taking care of all the data protect. Typically, we have an issue once a month, if that. Or once every two months."
"There's a very nice central console for the administration of all of the instances."
"Veritas NetBackup has significantly streamlined our backup and recovery processes by providing a single pane of view across various environments."
"Could be used for both of Physical and Virtual Environments."
"The support from Veritas NetBackup is very good."
"The main thing I like about NetBackup is CloudPoint. You can take a snapshot of the endpoint and back it up with CloudPoint. The data backups are the most important."
 

Cons

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"The solution's pricing is very high."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The restoration method and the compression ratio need improvement."
"We are looking forward to testing a feature that promises to allow us to host a workload directly from the backup appliance without rehydrating any items."
"The product could improve the user-friendliness and comfort of its environment, especially for those unfamiliar with it."
"Veritas NetBackup has been in the backup and recovery market for quite a long time, but somehow, from my own observations and from feedback from end users, its user interface is lagging behind other comparable solutions such as Veeam."
"It was very complicated, and it required a lot of work in terms of management. We have moved to Rubrik. One of the reasons for getting rid of Veritas NetBackup was the fact that at one point, we had the support staff with 12 to 15 people to manage Veritas NetBackup, whereas, with Rubrik, I'm the only one managing Rubrik. There is one more person who works with me mostly due to the fact that in case I'm not around, someone else knows what to do, but I'm the only one who is a full-time manager of Rubrik. The complexity of Veritas required a large staff to manage it. We had daily issues that had to be looked into and resolved. A lot of these issues revolved around Veritas' handling of VMware, which is why first we moved VMware off Veritas. After we did that, we were also able to reduce our staff count. Their licensing is a disaster. It is extremely complicated. In most cases, Veritas themselves can't understand their own licensing."
"It would be extremely helpful if the solution offered near-zero recovery time for SQL."
"We faced so many backup configuration issues. And from the Veritas side, they couldn't fix that issue. So we started from scratch, purchased everything, and then we configured everything. Therefore, the support could be better."
"Netbackup can backup MySQL via Oracle policy, to be honest, this is not completely native support and this method has a few limitations. In fact, you can buy from Veritas (or Zmanda) clients for MySQL or PostgerSQL from Zmanda to backup MySQL or PostgreSQL on Linux."
 

Pricing and Cost Advice

"Its pricing needs improvement."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"We have a very good return on investment."
"Pricing is reasonable although can be quite a large upfront cost."
"The solution is expensive."
"It provides a good cost savings compared to our previous cloud backup."
"I rate the price of MSP360 Backup a seven out of ten."
"It is slightly more expensive than Commvault, but it is pretty much the same. It is an enterprise solution, so it scales quite well. It has a lot of features. So, you pay for what you get. It is not cheap, but it is fit for the purpose."
"We are very satisfied with the price of this solution."
"My licensing model is based on capacity so as we grow, the price we pay increases and it becomes too expensive."
"The price is fair."
"Veritas NetBackup is very expensive, and I think price is the main reason which some customers don't want to use this solution."
"The software and license are very expensive."
"Veritas NetBackup's pricing is a bit steep when compared to other tools. It is very costly, but service-wise and overall, the Veritas NetBackup is a good product."
"Most people have felt this solution was somewhat expensive."
report
Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.
859,438 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Construction Company
8%
Educational Organization
7%
Manufacturing Company
6%
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
11%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
What is your primary use case for MSP360 Backup?
We use the platform for VM and SQL backup purposes.
What is the best next generation backup tool?
Assuming you have an onprem ecosystem which runs the VMware, physical systems on Win, Linux and Unix and run both traditional DB's and nosql DB's like mongo, then Netbackup (NBU) will be the right ...
What do you like most about Veritas NetBackup?
The most valuable feature of cloud integration is the ability to send data outside of your location. This can be achieved by integrating cloud tier options or other object storage solutions.
What is your experience regarding pricing and costs for Veritas NetBackup?
The product is cost-effective, and I would rate its pricing as an eight out of ten. The pricing model is based on the amount of data transferred, making it manageable for us.
 

Also Known As

Cloudberry Backup
No data available
 

Overview

 

Sample Customers

StratX
Beta Offshore
Find out what your peers are saying about MSP360 Backup vs. Veritas NetBackup and other solutions. Updated: June 2025.
859,438 professionals have used our research since 2012.