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MSP360 Backup vs Veritas NetBackup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Backup and Recovery
53rd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Cloud Backup (42nd), Disaster Recovery (DR) Software (30th), MSP Backup (5th)
Veritas NetBackup
Ranking in Backup and Recovery
5th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
117
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Backup and Recovery category, the mindshare of MSP360 Backup is 0.6%, up from 0.5% compared to the previous year. The mindshare of Veritas NetBackup is 3.4%, down from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
Wesam Qashou - PeerSpot reviewer
A mature backup solution, with many features, and great support
Veritas NetBackup is the first line of defense when disaster strikes. Before performing disaster recovery, we must have a good backup of our image that is also protected from ransomware. This way, we have a golden image that is resilient to ransomware attacks. We saw the benefits of Veritas NetBackup within the first three months.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"It has allowed me to implement a cost effective, highly configurable solution."
"General ease of use and performance of the Windows version is the most valuable feature."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"MSP360 Backup's most valuable feature is its backup interface."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"The solution is easy to access and handles things efficiently."
"The initial setup is very easy. It's not overly complex."
"Our customers who have faced ransomware attacks were able to recover their data in less than one day without any stress. Veritas is ransomware resilient and because of its implementation, it is not dependent on the operating system to work."
"It is a good solution. It covers most of the applications."
"NetBackup is highly stable. We have more than 1,800 policies that run every day."
"Deduplication is quite efficient. It is not a complex product. It is quite simple."
"I like NetBackup's accelerator feature. You can take a full backup with incremental speed and integrate it with block tracking."
"I like that it's enterprise-capable. It can handle multiple operating systems. It can handle multiple database types. It can handle a lot of different backup use cases. It's flexible."
"It was especially useful with the appliances we use on a daily basis."
"Veritas NetBackup Automatic Image Replication and CloudCatalyst features allow me to replicate deduped backup images from one site to a remote site, as well as duplicating deduped images to the Cloud (i.e. AWS S3, etc.)"
 

Cons

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"The product could be more user-friendly."
"The graphics are looking a bit old and should be updated."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The licensing costs could be more affordable."
"The HTML interface is a web application that does not offer all the features."
"The solution costs too much."
"I do not really like NetBackup as it is coming from a mix of other software packages."
"It needs support for Kernel-based Virtual Machines (KVMs)."
"The product is not able to keep up with other competitors in the market."
"Once the protection plan is created, we cannot pause or resume via the web administration page."
"The most common problem is the backup failures over the weekend. We have to troubleshoot and sometimes do restores and then we have trouble doing some of the restores."
 

Pricing and Cost Advice

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"Its pricing needs improvement."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"It provides a good cost savings compared to our previous cloud backup."
"I rate the price of MSP360 Backup a seven out of ten."
"The solution is expensive."
"Pricing is reasonable although can be quite a large upfront cost."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"If you have a source size of one terabyte then they will charge for a one terabyte license, although what is actually being stored is much less."
"It is very expensive. The licensing cost for this solution is on a yearly basis. It is approximately 50k. We will continue using it at least for the next year, but we are currently doing an analysis to switch to some other solution."
"Pricing is pretty costly as compared to the other products but worth investing for the long term and high ROI."
"The solution is expensive."
"There is a license required for this solution and it is priced based upon the data used."
"Veritas NetBackup's pricing is a bit steep when compared to other tools. It is very costly, but service-wise and overall, the Veritas NetBackup is a good product."
"The licensing fees are expensive."
"Veritas NetBackup is considerably cheaper than that of Druva, the former being quite affordable."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Educational Organization
9%
Construction Company
8%
Manufacturing Company
7%
Financial Services Firm
16%
Computer Software Company
11%
Manufacturing Company
11%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
What is your primary use case for MSP360 Backup?
We use the platform for VM and SQL backup purposes.
What is the best next generation backup tool?
Assuming you have an onprem ecosystem which runs the VMware, physical systems on Win, Linux and Unix and run both traditional DB's and nosql DB's like mongo, then Netbackup (NBU) will be the right ...
What do you like most about Veritas NetBackup?
The most valuable feature of cloud integration is the ability to send data outside of your location. This can be achieved by integrating cloud tier options or other object storage solutions.
What is your experience regarding pricing and costs for Veritas NetBackup?
The product is cost-effective, and I would rate its pricing as an eight out of ten. The pricing model is based on the amount of data transferred, making it manageable for us.
 

Also Known As

Cloudberry Backup
No data available
 

Overview

 

Sample Customers

StratX
Beta Offshore
Find out what your peers are saying about MSP360 Backup vs. Veritas NetBackup and other solutions. Updated: July 2025.
865,484 professionals have used our research since 2012.