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MSP360 Backup vs OpenText Data Protector comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Backup and Recovery
55th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Cloud Backup (43rd), Disaster Recovery (DR) Software (31st), MSP Backup (6th)
OpenText Data Protector
Ranking in Backup and Recovery
23rd
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
102
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Backup and Recovery category, the mindshare of MSP360 Backup is 1.1%, up from 0.6% compared to the previous year. The mindshare of OpenText Data Protector is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
OpenText Data Protector1.0%
MSP360 Backup1.1%
Other97.9%
Backup and Recovery
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
Ahmad-Hassan - PeerSpot reviewer
Project Manager And Technical Consultant at EEMC
Provides effective backup for physical servers and needs improvements for cloud compatibility
We use OpenText Data Protector for Oracle database backup and some applications that run for database security OpenText Data Protector is good for physical backup, specifically for physical servers. It is effective for direct backups to EMC library or storage without using a repository. However,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"The solution is simple to use and easy to configure."
"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."
"MSP360 Backup's most valuable feature is its backup interface."
"I would recommend the solution; it's a very trustworthy solution."
"Technical support is very good."
"Client-side encryption minimizes worries about data being captured on the back-end."
"Provides connectivity to a lot of different cloud storage solutions."
"I cannot recommend a better solution for enterprise-wide data security and retention."
"Data Protector's GUI is the most useful feature."
"We are able to slowly, but surely, consolidate all the backup infrastructure requirements with one product."
"Ability to automatically detect and secure new data sources without requiring manual configuration intervention."
"I like that it supports HPE UNIX servers since many backup solutions do not - this is the main reason why we chose this solution."
"The solution allows us to be able to backup and exchange directly, to backup Microsoft exchange."
"It is our enterprise backup solution centralizing all backup needs."
"The organizations I work with that use the product are actually managing to get a higher availability figure."
 

Cons

"The restore time could improve. When we had an issue the restore time was lengthy."
"The graphics are looking a bit old and should be updated."
"The solution's pricing is very high."
"The other issue is that I don't like the implementation of the SQL backup."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The Data Protector software service shuts down randomly sometimes."
"The reporting capabilities of HPE Data Protector are very limited and is the main area I feel that HPE Data Protector needs to improve on."
"I recommend not to implement Data Protector, as it is not friendly and you need to have a dedicated person to administer it."
"It would be ideal if they could improve their level of support."
"We didn't know exactly where this solution would go a few years ago. It was in a storage department and then later in a software department."
"The challenge is that we can't restore a single file from the VM in the data process when we do VM backups. But with Commvault, you can restore a single file even if you have a VM snapshot package. That's one drawback of this tool. When we do VM backups, it should help us browse the VMs to restore a single file instead of doing the complete VM restore."
"VM backups needs to be improved. They need to make it similar to the way Veeam and Commvault are doing the virtual backups."
"Integration with the market applications must be improved, such as MS Exchange, MS Active Directory, SAP and Oracle. Other backup tools are more efficient with the integrated backups."
 

Pricing and Cost Advice

"We have a very good return on investment."
"Pricing is reasonable although can be quite a large upfront cost."
"It provides a good cost savings compared to our previous cloud backup."
"I rate the price of MSP360 Backup a seven out of ten."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"Its pricing needs improvement."
"The solution is expensive."
"It is fast, reliable, and its licensing policy is great."
"The license for the solution is very expensive compared to the other products in the market."
"They have two types of licensing, one is for storage capacity and the other is client licensing. The capacity licensing here is a bit expensive."
"There is a perpetual license involved in addition to support which needs to be renewed annually."
"The product is cheaper than Commvault."
"It is more affordable compared to other vendors."
"The licensing structure provides cost savings to business."
"Data Protector's pricing is very competitive and we have no issues in this regard. I would give it an eight out of ten in terms of pricing."
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Top Industries

By visitors reading reviews
Construction Company
14%
Financial Services Firm
13%
Comms Service Provider
9%
Manufacturing Company
7%
Financial Services Firm
20%
Construction Company
11%
Outsourcing Company
11%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise22
Large Enterprise61
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Micro Focus Data Protector?
The solution is expensive as it requires purchasing all features without the option to negotiate based on client numbers, unlike Veeam which offers flexibility in pricing.
What needs improvement with Micro Focus Data Protector?
OpenText Data Protector is not user-friendly, especially for cloud backup. It lacks functions and facilities compared to Veeam, which offers more user-friendliness for virtual machine backups. Ther...
What is your primary use case for Micro Focus Data Protector?
We use OpenText Data Protector ( /products/opentext-data-protector-reviews ) for Oracle database backup and some applications that run for database security.
 

Also Known As

Cloudberry Backup
Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector
 

Overview

 

Sample Customers

StratX
GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company
Find out what your peers are saying about MSP360 Backup vs. OpenText Data Protector and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.