MSP360 Backup vs OpenText Data Protector comparison

MSP360 and OpenText are both solutions in the Backup and Recovery category. MSP360 is ranked #60, while OpenText is ranked #19 with an average rating of 8.0. MSP360 holds a 0.7% mindshare in BRS, compared to OpenText’s 0.8% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 80% of OpenText users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

1,420 Views
937 Comparison Views

100% willing to recommend

OpenText Data Protector

Read 102 OpenText Data Protector reviews

1,775 Views
1,527 Comparison Views

80% willing to recommend

MSP360 Backup

OpenText Data Protector

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

OpenText Data Protector and MSP360 Backup are key competitors in the data protection and backup market. OpenText Data Protector appears to hold an advantage due to its extensive feature set and integration capabilities, although MSP360 Backup is favored for its user-friendliness and cost-effectiveness.

Features: OpenText Data Protector offers advanced functionalities such as automated backup, comprehensive data recovery options, and solid integration with various systems. MSP360 Backup is noted for its simplicity, efficiency in backup processes, and support for multiple cloud storage options.

Room for Improvement: Users suggest enhancing OpenText Data Protector's performance regarding backup speeds and modernizing some of its older components. MSP360 Backup could benefit from improved reporting functionalities and more detailed technical support documentation.

Ease of Deployment and Customer Service: Deploying OpenText Data Protector requires more time and expertise due to its complex configurations, but users commend its customer service for being responsive and knowledgeable. MSP360 Backup is simpler to deploy, appealing to less tech-savvy users, though some have noted that customer service could be more proactive and thorough.

Pricing and ROI: OpenText Data Protector has higher initial setup costs but provides substantial ROI for large enterprises due to its comprehensive features. MSP360 Backup offers a more budget-friendly setup that aligns well with its target market of small to mid-sized businesses. Users feel that MSP360 Backup's lower costs and ease of use deliver good value.

To learn more, read our detailed MSP360 Backup vs. OpenText Data Protector Report (Updated: September 2025).

Buyer's Guide

MSP360 Backup vs. OpenText Data Protector

September 2025

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Helped 869,760 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Backup and Recovery

60th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Backup (46th), Disaster Recovery (DR) Software (34th), MSP Backup (7th)

OpenText Data Protector

Ranking in Backup and Recovery

19th

Average Rating

7.6

Reviews Sentiment

5.8

Number of Reviews

102

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Backup and Recovery category, the mindshare of MSP360 Backup is 0.7%, up from 0.5% compared to the previous year. The mindshare of OpenText Data Protector is 0.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
OpenText Data Protector	0.8%
MSP360 Backup	0.7%
Other	98.5%

Backup and Recovery

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Read full review

Jeroen Vranckaerts

System Engineer - Server & Storage, DBA at Audi Brussels

Though a highly stable tool, it needs to be made easier to use and configure

Scalability-wise, I rate the solution a five out of ten. OpenText Data Protector is complex to configure correctly, but the areas concerning the data and compression are good. Once you get the product to work, it works, but it's much too complex to configure and troubleshoot, as it takes a lot of time and energy, making it not so efficient. Once the tool is configured in your environment, it provides good backup and compression features. In my company, we use OpenText Data Protector as a backup for our servers, and we have a team of 20 people to take care of the data backup using the tool. My company doesn't use OpenText Data Protector as a backup for our client's computers. In my company, we have scheduled the process related to backup, which makes the tool run daily around 30 to 40 times.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"General ease of use and performance of the Windows version is the most valuable feature."

"Client-side encryption minimizes worries about data being captured on the back-end."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"The solution is easy to access and handles things efficiently."

"The solution is simple to use and easy to configure."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"Provides connectivity to a lot of different cloud storage solutions."

More MSP360 Backup pros

"It is a stable solution. Stability-wise, I rate the solution a nine out of ten...The initial setup process for the solution is easy."

"The initial setup is very easy."

"If you have an idea of what you are doing, it's very flexible and very stable."

"The dashboards in Micro Focus Data Protector are very good. They are similar to the dashboards in Veeam Backup & Replication."

"The stability of the product seems to be quite good."

"Deduplication implementation with CAPA is very good."

"The command-line interface is user-friendly and well documented in the reference guide."

"The most valuable features of this solution were the features we worked most with which were telemetry, and the scheduler."

More OpenText Data Protector pros

Cons

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

More MSP360 Backup cons

"This solution is not scalable."

"In general, you can say that Micro Focus Data Protector is behind in capabilities when compared with other backup solutions, such as Commvault, Symantec, NetBackup, but it is very strong for certain use cases such as array integration. We are using it in production even now. There should be some kind of cloud integration and archiving solutions. I think this is the area they need to focus on."

"Virtualization."

"The Micro Focus Data Protector support is not as good as Veeam Backup & Replication's support."

"We're not satisfied with the robustness and stability of the software since Micro Focus took it in-house. The GUI is one thing they could improve. It's still a bit archaic. Data Protector needs a more functional, user-friendly GUI."

"OpenText Data Protector is more difficult to use and configure than OpenText VIM. The user-friendliness of OpenText Data Protector has to be increased, and the complexity of the tool needs to be reduced."

"The product can be developed by including functionalities like DR, CDP, and SureBackup, which are currently unavailable in the solution."

"It's very expensive compared to Veeam and other similar solutions."

More OpenText Data Protector cons

Pricing and Cost Advice

"Its pricing needs improvement."

"The solution is expensive."

"I rate the price of MSP360 Backup a seven out of ten."

"We have a very good return on investment."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"Pricing is reasonable although can be quite a large upfront cost."

"It provides a good cost savings compared to our previous cloud backup."

More MSP360 Backup pricing and cost advice

"The solution requires paying for a license."

"It is more affordable compared to other vendors."

"The license for the solution is very expensive compared to the other products in the market."

"In Data Protector, if you need extra features, you need to buy the agents for these features. Some of the features are Terabytes, some of them are agents. There's some complexity in the pricing and licensing."

"It is fast, reliable, and its licensing policy is great."

"Data Protector's pricing is very competitive and we have no issues in this regard. I would give it an eight out of ten in terms of pricing."

"The pricing is neither too expensive nor very cheap."

"The pricing is around $3,000 to $5,000. The charge additionally for support and to scale."

More OpenText Data Protector pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

Educational Organization

Manufacturing Company

Real Estate/Law Firm

Computer Software Company

11%

Manufacturing Company

11%

Performing Arts

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	28
Midsize Enterprise	22
Large Enterprise	61

Questions from the Community

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Earn 20 points

What do you like most about Micro Focus Data Protector?

I haven't experienced any crashes while using the solution...Stability-wise, I rate the solution a ten out of ten.

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What is your experience regarding pricing and costs for Micro Focus Data Protector?

The solution is expensive as it requires purchasing all features without the option to negotiate based on client numbers, unlike Veeam which offers flexibility in pricing.

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What needs improvement with Micro Focus Data Protector?

OpenText Data Protector is not user-friendly, especially for cloud backup. It lacks functions and facilities compared to Veeam, which offers more user-friendliness for virtual machine backups. Ther...

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Compared 10% of the time

Comet Backup vs MSP360 Backup

Compared 10% of the time

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Veeam Data Platform vs OpenText Data Protector

Compared 42% of the time

Commvault Cloud vs OpenText Data Protector

Compared 12% of the time

Veritas NetBackup vs OpenText Data Protector

Compared 9% of the time

Forcepoint Data Loss Prevention vs OpenText Data Protector

Compared 8% of the time

Dell Avamar vs OpenText Data Protector

Compared 6% of the time

More OpenText Data Protector Competitors

Product Reports

Buyer's Guide

MSP360 Backup

September 2025

Download MSP360 Backup product report

Buyer's Guide

OpenText Data Protector

September 2025

Download OpenText Data Protector product report

Also Known As

Cloudberry Backup

Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector

Overview

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

OpenText Data Protector standardizes and consolidates backups across multiple platforms. It provides secure, comprehensive backup protection for business-critical data and applications whether virtual, physical, or online in the cloud.

OpenText

Sample Customers

StratX

GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company

Buyer's Guide

MSP360 Backup vs. OpenText Data Protector

September 2025

Free Report: MSP360 Backup vs. OpenText Data Protector

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