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Microsoft Entra ID vs Thales SafeNet Trusted Access comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Entra ID
Ranking in Single Sign-On (SSO)
2nd
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
1st
Ranking in Access Management
1st
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
277
Ranking in other categories
Authentication Systems (1st), Identity Management (IM) (2nd), Microsoft Security Suite (2nd)
Thales SafeNet Trusted Access
Ranking in Single Sign-On (SSO)
19th
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
25th
Ranking in Access Management
28th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Single Sign-On (SSO) category, the mindshare of Microsoft Entra ID is 8.7%, down from 19.5% compared to the previous year. The mindshare of Thales SafeNet Trusted Access is 1.9%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Microsoft Entra ID8.7%
Thales SafeNet Trusted Access1.9%
Other89.4%
Single Sign-On (SSO)
 

Featured Reviews

Stafin Jacob - PeerSpot reviewer
Microsoft 365 Security & Compliance Practice Lead at Invoke
Identity has become our central gatekeeper and has provided secure single sign-on for all users
Microsoft Entra ID can improve by focusing more on new passwordless methods and becoming a primary adopter. One feature we would like to see is the ability to have security questions for password resets. I know the current capability is phasing out, so we do not have an alternative method yet. Customers who already use security questions require a smoother transition for that capability to be available. My experience with the deployment has had some challenges, particularly around the Microsoft MFA campaigns. The hardest part is moving users from a different MFA provider to the Microsoft MFA provider, as it ultimately depends on user activity. In large enterprises with numerous users across various geographies, this transition takes time. If there are ways to exert more control around that process, it would improve the situation.
reviewer1719510 - PeerSpot reviewer
Regional Sales Manager at a tech services company with 10,001+ employees
Great validation and integrity features of the endpoint
Our primary use case of Safenet is for cybersecurity incidents, particularly for remote users.  I'm the customer sales leader and a key account manager and we are customers of Thales.  The validation and integrity features of the endpoint are great. Whether you're using a Mac OS or other operating…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The technical support is pretty good."
"The security features, such as attack surface rules and conditional access rules, are the most valuable aspects of Azure AD."
"It has been stable, and we haven't had any issues since we started to use it."
"The most valuable feature is the conditional access policies. This gives us the ability to restrict who can access which applications or the portal in specific ways."
"Overall the solution functions very well, such as the ability to access it from the cloud."
"I love how it uniquely identifies a person universally. If you have the email address, it will be the same account across most platforms. If everything is set up correctly, it's easy to identify a person and get all kinds of information about them from Azure or whichever system."
"Privileged Identity Management and Privileged Identity Management make controlling access considerably easier and ensure that authorized access is achieved."
"It is cloud based so it is always updated,"
"The validation and integrity features of the endpoint are great."
"The solution is simple to use."
"Right now, we only have a small use case for the product, however, it has performed well."
"I recommend this solution because it protects information."
"The interface is easy to use."
 

Cons

"Customer service has been inconsistent for us, and we usually have to escalate issues. We typically resolve the problem before Microsoft can respond to us, so the service has not been very useful."
"Tech support has its up and downs. So, sometimes it will take one week, and other times two weeks to resolve a case."
"In my opinion, Microsoft sometimes releases products too early without providing enough documentation. Our team works with innovative solutions like verified ID, identity governance ,and lifecycle workflow. When we started with lifecycle workflows, we had only two integrated worklows. Still, we couldn't find much of the information we needed in the documentation about our use case or how to leverage IDs in our proof of concept."
"Since implementing Microsoft Entra ID, I've observed changes in the frequency and nature of identity-related security incidents."
"We find that most of the new features are in preview for too long."
"On a scale from one being the worst and ten being the best, I would rate my customer service and technical support from Microsoft a three."
"Microsoft should work on enhancing its machine-learning algorithm to prevent unnecessary lockouts of users."
"I would rate my customer service and technical support as about a five right now, as we just got in contact with our Microsoft rep, so it is improving."
"There's a dependency on Microsoft Azure."
"The scalability may not be there."
"I'd like to see more networking features, such as the ability to integrate network monitoring solutions and authenticate the app users."
"SafeNet's reporting and monitoring features could be improved."
 

Pricing and Cost Advice

"Microsoft Authenticator is included in the package when we purchase a license from Microsoft."
"Azure Active Directory is more expensive than Google, but the capabilities they provide are superior."
"The price is fine. It's a good value for the money compared with other solutions."
"We have various levels of their licensing, which includes users on different levels of their enterprise offering."
"The licensing model makes it difficult to understand the real cost of the solution, especially because it changes all the time."
"The pricing is good; it's not cheap but very reasonable."
"Licenses are based on the usage. There is no cap. It's based on the number of users we provision."
"Be sure: You know your userbase, e.g., how many users you have. You choose the right license and model that suit your business requirements."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
11%
Manufacturing Company
7%
Government
7%
Comms Service Provider
11%
Construction Company
10%
Performing Arts
9%
Legal Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business89
Midsize Enterprise42
Large Enterprise162
No data available
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Azure Active Directory?
I would rate the pricing of the product as four out of five. The product is definitely good, and I see it as part of the future roadmap for managing all endpoints.
What needs improvement with Azure Active Directory?
I believe instead of putting everything in a single form under Microsoft Entra ID, it would be best for Microsoft to segregate these features. For example, if someone wants to design the Conditiona...
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Also Known As

Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator
SafeNet Trusted Access, Gemalto SafeNet Trusted Access
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
IBM, Western Union, Vanderbilt University Medical Centre, Novartis, and AT&T.
Find out what your peers are saying about Microsoft Entra ID vs. Thales SafeNet Trusted Access and other solutions. Updated: September 2026.
912,801 professionals have used our research since 2012.