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Mimecast and Trend Micro compete in the email security space. Mimecast appears to have a slight advantage due to its comprehensive features and simpler remediation processes.
Features: Mimecast offers robust sandboxing, archival services, and effective email filtering, integrating well with Microsoft 365 to scan for malicious content and impersonation threats. Trend Micro excels with advanced threat protection, spam filtering, and attachment scanning, minimizing false positives and efficiently preventing phishing attacks.
Room for Improvement: Mimecast could improve its admin console for easier searching and bulk submission of reports. It also faces challenges with a complex management interface and lacks engagement in support. Trend Micro could strengthen its phishing email filtering and enhance its AI capabilities for threat detection; its integration process can be complex.
Ease of Deployment and Customer Service: Mimecast primarily uses public cloud platforms, offering some private and on-premises options, though users have concerns about support responsiveness. Trend Micro provides flexibility with hybrid and public cloud deployments, praised for being responsive and readily supported, despite the complexity in setups.
Pricing and ROI: Mimecast is a premium option, often critiqued for its high pricing compared to competitors like Microsoft, but it is seen as offering positive ROI by reducing breaches. Trend Micro's pricing is more accessible for large enterprises, though potentially costly for smaller businesses. It offers a flexible licensing system, balancing cost with effective security features, resulting in favorable ROI through enhanced security.
There is definitely a return on investment when using Mimecast, as it blocks phishing emails, reducing the risk of significant financial losses.
Since Trend Micro launched in the Pakistani market, it has offered a great return on investment with competitive financial costing.
The deployment is very easy, and after that, there is minimal interaction with analysts for investigation and professional support.
Support personnel are hesitant to engage in remote sessions, preferring to share documentation via email.
Mimecast technical support is generally quite good.
I would rate my experience with technical support of Mimecast Email Security between seven and eight out of ten for their support.
We have local support here as well, with local Trend Micro engineers that visit the site whenever there is a high escalation case, arriving within hours if there is a geolocation difference, or within five to six hours.
Clients are generally very satisfied with the various types of support available.
The area of support that requires improvement would be the response time.
If Mimecast Email Security introduces API solutions, it will dominate the market.
From what I've seen from the MSP, it seems quite complicated to manage the configuration itself.
All of the SaaS modules I've worked with are highly scalable, and I do not face any reliability or availability issues while scaling.
We have a company that sends almost 2,000 to 3,000 emails per hour or more.
If you purchase credits in bulk, you can use them for any kind of solution.
They confirm it's a good solution where only one or two rare emails get through, while the rest are properly blocked without any issues.
The issues we did have were causing quite a lot of problems.
Once your MX record and all configurations are in place, you don't experience downtime.
I have never experienced downtime with this platform.
A lot of emails were missed despite being known samples.
Mimecast Email Security is somewhat expensive compared to the competition in the Indian market.
We discussed the phishing aspect, the DNS system, and the key rotation.
If there is a product that can provide a centralized view Trend Vision One does, it really grabs the customer's interest because customers usually don't have to buy separate EDR, XDR, or SIEM solutions or a console for their SOC analyst or email security team.
I would apply different policies to classify or categorize emails such as spam or not spam and inspect the content of the email and attachments to check for viruses or malware.
The company also needs to work on pricing because it is quite costly compared to other products.
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
Regarding the price, I think that in terms of similar products, it is pretty much in the same line, so I think it's reasonable.
Prices range from 11 to 12 dollars for licenses and can fluctuate up and down.
A great benefit is that if you buy a license for 100 servers and 100 mailboxes, and if your mailboxes increase to 120 while your servers decrease to 80, you can reallocate credits from unused email security to your mailboxes.
This is the biggest consideration companies think about when deciding to implement Trend Micro Email Security.
A distinct advantage of Mimecast is its ability to block phishing and impostor attacks, which are significant threats currently.
One of the most useful features is the threat remediation module, which can be used to remove malicious emails that may have been delivered or manually remove them.
Mimecast Email Security includes the best gateway solution across all Cisco, Trend Micro, and other solutions.
It does provide me with centralized visibility and management across protection layers. It can integrate all of the separate EDR, XDR, or SIEM solutions, and if you have cloud security applications, all can be integrated and viewed in a single console.
When we implemented Trend Micro Email Security, we found that about 80% of emails were blocked because they are phishing and spam.
The service updates to the latest antivirus solution signatures from the cloud and identifies threats in emails.
| Product | Market Share (%) |
|---|---|
| Mimecast Advanced Email Security | 16.6% |
| Microsoft Defender for Office 365 | 21.5% |
| Proofpoint Email Protection | 20.8% |
| Other | 41.099999999999994% |
| Product | Market Share (%) |
|---|---|
| Trend Micro Email Security | 1.8% |
| Microsoft Defender for Office 365 | 9.1% |
| Proofpoint Email Protection | 8.1% |
| Other | 81.0% |

| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 11 |
| Large Enterprise | 13 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 6 |
| Large Enterprise | 8 |
Mimecast Advanced Email Security offers advanced features like sandboxing, email archiving, and phishing protection. It's known for integration with Microsoft 365 and user-friendly admin management, making it a robust choice for secure communications.
Focused on safeguarding emails, Mimecast Advanced Email Security integrates seamlessly with Microsoft 365, providing features such as sandboxing, spam filtering, and email archiving. It delivers comprehensive protection against phishing, identity threats, and impersonation attempts. Administrators benefit from the ability to monitor external communications and customize configurations, enhancing email security. Users appreciate the intuitive admin console and responsive support team. Although it faces challenges in threat detection rates and administration complexity, its capabilities in email monitoring, spam filtering, and URL inspection remain valued by enterprises seeking reliable email security that supports compliance needs.
What key features should users explore?Mimecast Advanced Email Security is implemented across industries to protect against email threats like phishing, spam, and malicious attachments. It serves as both a gateway and an archiving tool, supporting compliance in healthcare and finance by offering features like URL protection and data loss prevention. Enterprises leverage its capabilities to secure inbound and outbound communications effectively.
Trend Micro Email Security [EOL] provides robust protection against spam and phishing attacks while scanning email attachments and integrating with cloud services.
Trend Micro Email Security [EOL] offers comprehensive anti-malware capabilities with advanced threat protection and AI-driven insights. Its centralized management enhances security management efficiency and reduces response times. Users find it scalable with effective policy protection modules. While improvements are needed in areas like pricing, documentation, and dashboard updates, the solution excels in monitoring Office 365 Exchange emails for spam, phishing, and malware. It supports both inbound and outbound email traffic, integrating seamlessly with existing systems and policies while offering Data Loss Prevention. The versatility allows deployment on-premises or in the cloud, blocking suspicious IPs and domains effectively.
What are the Key Features?Industries implement Trend Micro Email Security [EOL] to secure Office 365 Exchange, utilizing it for detecting and blocking threats like spam and malware in email communications. Its ability to integrate with existing systems makes it a preferred choice for organizations requiring robust protection with efficient email traffic monitoring.
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