

TitanHQ WebTitan and Mimecast Advanced Email Security both operate within the domain of digital safety, yet they cater to different security facets. While WebTitan focuses on web security, Mimecast concentrates on email protection. WebTitan may hold a slight advantage in pricing flexibility and deployment options for web filtering, whereas Mimecast offers extensive email threat defenses but at a higher cost.
Features: WebTitan features HTTPS traffic filtering, Active Directory integration, and detailed off-site policy enforcement, which allows for comprehensive web access control. Mimecast provides advanced threat protection with features such as sandboxing for attachment scrutiny, robust email filtering, and impersonation protection to safeguard against diverse email threats.
Room for Improvement: Users of WebTitan suggest enhancements in its antivirus capabilities and real-time logging functionality, along with a more intuitive interface. In contrast, Mimecast users find the interface complex and note issues with support timelines and false positives, alongside a demand for more customizable filtering options.
Ease of Deployment and Customer Service: WebTitan offers flexibility with both on-premises and cloud deployment, with users finding the onboarding process reliable and support proactive but occasionally hindered by time zone differences. Mimecast, despite a cloud-first strategy, is critiqued for delayed support responses, leaving some users desiring a more natural navigation experience, although customer service is generally well-regarded.
Pricing and ROI: WebTitan is seen as a cost-effective solution with straightforward pricing and good ROI through threat mitigation. Users feel the investment is justified by reduced security risks. Mimecast, known for its tiered licensing and additional costs, is more expensive but offers comprehensive security features that some users find worth the investment for advanced email protection.
There is definitely a return on investment when using Mimecast, as it blocks phishing emails, reducing the risk of significant financial losses.
The ROI which companies see should be able to justify buying Mimecast Advanced Email Security.
Support personnel are hesitant to engage in remote sessions, preferring to share documentation via email.
The customer support for Mimecast Advanced Email Security is excellent.
We instantly get customer support from Mimecast Advanced Email Security whenever there is a requirement.
It handles email flow very smoothly, and we never face any issues with email delivery as our organization grows or email volume increases.
If Mimecast Email Security introduces API solutions, it will dominate the market.
While our user base remains around 2,200, I believe it can adapt to much larger requirements as needed, based on discussions with others managing larger organizations.
They confirm it's a good solution where only one or two rare emails get through, while the rest are properly blocked without any issues.
When it comes to stability and reliability, we have not faced any notable issues with Mimecast Advanced Email Security for our customers.
The issues we did have were causing quite a lot of problems.
I don't bother contacting support when there are downtimes and technical issues.
When you buy an XDR provider, they give you a complete holistic story around it, showing what has happened, which email somebody has clicked on, whether there have been any changes, and whether there is any network activity.
Instead of reactive measures, it could proactively identify spam domains and prevent them from derailing mail flow.
A lot of emails were missed despite being known samples.
The technology employed by TitanHQ doesn't learn enough and is still on the basic side.
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
Regarding the price, I think that in terms of similar products, it is pretty much in the same line, so I think it's reasonable.
Overall, my experience with pricing, setup costs, and licensing was smooth.
The pricing of TitanHQ is more or less similar to other tools.
There was a signature phishing scam on the internet, but Mimecast Advanced Email Security caught it before it came to fruition and instantly blocked that signature-based phishing scam.
It easily generates reports about the kinds of emails coming in weekly and classifies them into various categories, making it very helpful to analyze and ensure our email gateway remains safe and secure by updating all security patches.
A distinct advantage of Mimecast is its ability to block phishing and impostor attacks, which are significant threats currently.
Two links embedded in the email footer indicating whether the email was spam or not.
| Product | Mindshare (%) |
|---|---|
| Mimecast Advanced Email Security | 14.1% |
| Proofpoint Email Protection | 18.0% |
| Microsoft Defender for Office 365 | 13.9% |
| Other | 54.0% |
| Product | Mindshare (%) |
|---|---|
| TitanHQ WebTitan | 1.4% |
| Zscaler Internet Access | 9.7% |
| Cisco Umbrella | 9.3% |
| Other | 79.6% |


| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 13 |
| Large Enterprise | 21 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 2 |
| Large Enterprise | 3 |
Mimecast Email Security protects organizations against phishing, malware, business email compromise, and impersonation attacks, with detection built on 20 years of experience and over 1.3 billion emails inspected daily. It's available as a secure email gateway (MX-based) for full control over complex, multi-region environments, or via API integration with Microsoft 365, which deploys in hours with no MX changes. Administrators get a single console for policy management, monitoring external communications, and customizing configurations, and can pair it with Mimecast Cloud Archive for long-term email retention and compliance.
What key features should users explore?
What benefits can impact ROI?
Industries and use cases
Mimecast Email Security is used across industries, including healthcare and finance, to secure inbound and outbound communications and support compliance requirements. Enterprises use it as a gateway, an API-based layer on top of Microsoft 365, or both, depending on how much control versus deployment speed they need.
TitanHQ WebTitan combines web filtering, content control, and security enhancement with flexible deployment options to protect online environments efficiently.
TitanHQ WebTitan offers powerful web filtering capabilities tailored for organizations, supporting HTTPS traffic and integrating seamlessly with Active Directory. Remote management and no software installation streamline operations, while reporting tools enhance monitoring. The OTG client provides extra protection for remote users, and customizable content restrictions bolster security.
What features make TitanHQ WebTitan effective?In diverse industries like finance, healthcare, and education, TitanHQ WebTitan is integral in securing internet usage. Its deployment as SaaS or on-premises optimizes web filtering and access control, allowing organizations to maintain compliance and protect sensitive data, ensuring safe browsing for employees and students alike.
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