We performed a comparison between Microsoft Remote Desktop Services and Parallels Remote Application Server (RAS) based on real PeerSpot user reviews.
Find out in this report how the two Virtual Desktop Infrastructure (VDI) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The initial setup is not that difficult. I have gone through the RDS initialization steps, which only seem easy."
"It's largely stable."
"The most valuable feature is that it gives me full accessibility to my servers."
"The solution performs well and is easy to use."
"The technical support is good."
"The most valuable feature is ease of use."
"The installation of Microsoft Remote Desktop Services was easy."
"The solution is now stable."
"Client compatibility with many systems makes it very versatile. The reporting that is included is awesome."
"Allows us to publish applications accessible by current-generation HTML5 browser or OS-specific client (Windows, Android, iOS), and it supports popular single sign-on and multi-factor authentication protocols."
"The stability is ok - once I finished the setup, the system was quite stable."
"Setup was straightforward. Our particular use case involved an Active Directory forest involving two data centers and three domains. User authentication against Active Directory was the easiest to set up and validate of any application installed in the last three years."
"We can publish apps and desktops on Terminal Servers and seamlessly share printers. We also combine Parallels with Deepnet Security to get two-factor authentication."
"Ease of use in publishing apps and installing the agent. The Interface is fairly intuitive after some tinkering. Although I inherited the app only two-thirds deployed, I was able to complete the deployment and service it over the last year without referring to any documentation."
"You have the opportunity to virtualize applications in different locations. Everything is in one pane or one window, which is quite good."
"The connection is compressed so we don't need a lot of resources to run it."
"Its look and feel could be updated. In Azure Remote Desktop Services (RDS), which is a VDI solution, we would like to see linked clones. It is a Hyper-V solution, and it doesn't support linked clones and uses a lot of storage. That's why we don't use it. VMware has a similar solution that supports linked clones for the master image."
"We'd like them to continue to improve on security."
"The pricing could be better."
"The price is too high."
"In the next release, I would like to see better performance over slower networks, and integration with Linux, but this is something that we're going to get out of Microsoft in terms of a unified solution."
"The initial setup of Microsoft Remote Desktop Services is not the easiest. You need to have a certain understanding of how Microsoft is provisioning the solution to be able to set it up and use it."
"The administrative functionality is not enough for me."
"I want to connect easily from an external network even when I'm not in my enterprise or company. It should be easy to connect or integrate Microsoft Teams, for example, with Microsoft Remote Desktop Services."
"We would like to be able to re-label the OTP (One Time Password) popup so our users can easily recognize that they are to put in their DUO code on that line. Most users see OTP and ask what that is."
"We have had significant, ongoing issues with printing. It would be great to have a best practice for dealing with printing that we can offer to our customers."
"Opening a ticket should be available from the actual RAS console. It is cumbersome to go to a portal, hunt around for five minutes for a link to open a ticket, answer questions meant to direct you towards FAQs instead of live support, then fill out information (license #, version #, etc.) which could more easily be supplied by sending a ticket straight from the console with all of that information automatically specified."
"Since I've been here less than a year, I have had to upgrade the system three times. The first time was the major upgrade but they have upgraded twice since, and I think that's too many times in that time span."
"From a seller's point of view, there are a lot of things that they could do better in the sales cycle."
"The product does not utilize SQL for reporting purposes. Also, it does not support some hypervisors similar to Citrix. These particular areas need improvement."
"Parallels Remote Application Server (RAS) is an expensive solution, and its pricing could be improved."
"Generally, it is a very good solution. The main thing that I would improve is their presence here in Mexico. They don't have strong local support here in Mexico. They should have a worldwide presence so that we don't have to do everything through the people in the US. The initial setup was a little bit complex because we were migrating from Citrix. For customers who are migrating from another platform like VMware or Citrix, it would be great if they can provide an automated migration solution."
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Microsoft Remote Desktop Services is ranked 1st in Virtual Desktop Infrastructure (VDI) with 69 reviews while Parallels Remote Application Server (RAS) is ranked 12th in Virtual Desktop Infrastructure (VDI) with 24 reviews. Microsoft Remote Desktop Services is rated 8.0, while Parallels Remote Application Server (RAS) is rated 8.8. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of Parallels Remote Application Server (RAS) writes "Provides good scalability and a secure environment". Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, VMware Workstation, Citrix Workspace and Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), whereas Parallels Remote Application Server (RAS) is most compared with Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), Citrix Workspace, VMware Workstation, Parallels Desktop and VMware Horizon View. See our Microsoft Remote Desktop Services vs. Parallels Remote Application Server (RAS) report.
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