"It's simple and easy to use."
"We have scaled the solution and find this easy to do."
"The most valuable feature is ease of use."
"Good screen draw feature and ability to use two monitors."
"The most valuable feature is the remote application access."
"The most valuable features are availability and security."
"The most valuable features are the desktop session and desktop virtualization."
"The most valuable features of the solution are ease of use and the simple environment."
"You have the opportunity to virtualize applications in different locations. Everything is in one pane or one window, which is quite good."
"The stability is ok - once I finished the setup, the system was quite stable."
"Its price and ease of use are the most valuable. It is simple and has good performance."
"Simplicity of the interface is a valuable feature."
"Lacks a notification feature when internet is down."
"There could be some improvement in the integration of the solution."
"My customers are worried that the RDP protocol can be easily compromised and would like the option to use an alternative like Blast."
"The user interface needs improvement."
"There are problems with using Microsoft Teams within a virtual desktop on a mobile device."
"I would like to see a web-based interface, instead of client installation to refresh the UI through HTML."
"Remote Desktop Services doesn't scale well."
"From the perspective of an IT professional, Microsoft Remote Desktop is very easy to use. However, it could be made easier to use for the end user, especially when it comes to activating it."
"From a seller's point of view, there are a lot of things that they could do better in the sales cycle."
"If the solution crashes, then all the customers connected through that agent, lose their session."
"Sometimes you need to understand how to use load balancing and the gateway in order to scale, which means the team may need some additional technical knowledge."
"Generally, it is a very good solution. The main thing that I would improve is their presence here in Mexico. They don't have strong local support here in Mexico. They should have a worldwide presence so that we don't have to do everything through the people in the US. The initial setup was a little bit complex because we were migrating from Citrix. For customers who are migrating from another platform like VMware or Citrix, it would be great if they can provide an automated migration solution."
Microsoft Remote Desktop Services is ranked 2nd in Virtual Desktop Infrastructure (VDI) with 20 reviews while Parallels Remote Application Server (RAS) is ranked 7th in Virtual Desktop Infrastructure (VDI) with 4 reviews. Microsoft Remote Desktop Services is rated 8.2, while Parallels Remote Application Server (RAS) is rated 9.6. The top reviewer of Microsoft Remote Desktop Services writes "Good remote application access that can be allowed on a per-user or per-group basis". On the other hand, the top reviewer of Parallels Remote Application Server (RAS) writes "An excellent, simple interface for our customers; allows use of any browser on any platform". Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon View, Parallels Access, Citrix Workspace and VMware Workspace ONE, whereas Parallels Remote Application Server (RAS) is most compared with Citrix Virtual Apps and Desktops, VMware Horizon View, NVIDIA GRID, VMware Workstation and Microsoft App-V. See our Microsoft Remote Desktop Services vs. Parallels Remote Application Server (RAS) report.
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