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Microsoft OneDrive for Business vs OpenText Content Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.5
Microsoft OneDrive for Business boosts productivity and financial gains by simplifying document sharing and synchronizing files across devices.
Sentiment score
7.3
Users appreciate OpenText for its reliability, integrations, multitasking, and value, enhancing applications and supporting infrastructure effectively.
 

Customer Service

Sentiment score
2.6
Microsoft OneDrive for Business support experiences vary, with some satisfied users and others frustrated by responsiveness and resolution effectiveness.
Sentiment score
4.6
OpenText's customer service is responsive but faces delays, with inconsistent efficiency and a need for expertise improvement.
I have not dealt with Microsoft support related to Microsoft OneDrive for Business, but I would rate their customer service in the range of seven or eight at least.
The staff lacks adequate knowledge.
 

Scalability Issues

Sentiment score
4.9
Microsoft OneDrive for Business is scalable, supporting thousands, with SharePoint integration, though free storage capacity could improve.
Sentiment score
7.6
OpenText Content Management excels in scalability, efficiently supporting large user bases despite challenges with documentation for environment modification.
Microsoft has provided the extended version of SharePoint alongside Microsoft OneDrive for Business.
The solution is scalable.
It should be increased for the free version users, making it more reachable to many people.
There is not enough documentation about scaling, which makes it difficult to enhance or modify environments without significant effort.
 

Stability Issues

Sentiment score
5.9
Microsoft OneDrive for Business is stable and secure but has minor file migration and search issues with acknowledged historical connectivity improvements.
Sentiment score
7.3
OpenText Content Management is stable but needs enhancements in alerting and performance, with improvements noted in newer versions.
As a certified Microsoft product, it maintains high security standards.
I would rate the stability of Microsoft OneDrive for Business an eight out of ten as it has improved significantly since I started using it from the very initial days of Skydrive.
The product is quite stable if it is well-managed.
 

Room For Improvement

Microsoft OneDrive for Business needs better sync, sharing, interface, file handling, tutorials, support, accessibility, and integration enhancements.
OpenText Content Management struggles with user interface limitations, integration issues, performance concerns, and insufficient support, requiring enhancement.
Microsoft OneDrive for Business currently lacks AI integration for management and collaboration, which is an area of interest for me.
I have experience with multiple version controls, including Git, TFS (Team Foundation Server), and GitHub.
The expectation from the customer versus the product explanation needs alignment.
 

Setup Cost

Microsoft OneDrive for Business pricing varies by user experiences, with perceptions influenced by usage and organizational requirements.
OpenText Content Management is costly and complex, but offers comprehensive solutions, potentially deterring medium-sized businesses despite its strengths.
The cost is a significant factor that may deter medium-sized businesses from using OpenText extended ECM.
 

Valuable Features

Microsoft OneDrive for Business enhances collaboration and accessibility with integration, cloud storage, security, global access, and robust sharing features.
OpenText Content Management offers seamless integration, robust features, and versatility, enhancing productivity, user experience, and organizational efficiency.
I appreciate the feature in SharePoint where it's difficult to permanently delete a file, as you can always recover files very easily.
Sometimes when we work on PowerPoint or large Word documents, there is a chance that the document gets rolled back to a previous version, and you lose your work.
The seamless integration between SAP and OpenText offers a 360-degree view of documents, facilitating a full-text search capability.
 

Categories and Ranking

Microsoft OneDrive for Busi...
Ranking in Content Collaboration Platforms
6th
Average Rating
8.4
Reviews Sentiment
3.7
Number of Reviews
32
Ranking in other categories
No ranking in other categories
OpenText Content Management
Ranking in Content Collaboration Platforms
12th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
21
Ranking in other categories
Enterprise Content Management (3rd)
 

Mindshare comparison

As of August 2025, in the Content Collaboration Platforms category, the mindshare of Microsoft OneDrive for Business is 9.5%, down from 12.6% compared to the previous year. The mindshare of OpenText Content Management is 1.5%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms
 

Featured Reviews

Richard Griggs - PeerSpot reviewer
Long-term data security and automatic saving features improve efficiency with smooth setup and deployment processes
Some of the best features of Microsoft OneDrive for Business are the ability to ensure automatic saving. I've been in IT for over thirty years and have seen plenty of times when people forgot to hit file save and lost data, and having this automatically saved constantly is a very nice feature set. The synchronization capabilities of Microsoft OneDrive for Business certainly support my work as it is handy if you're concerned about people writing data on their local PCs and the laptops getting stolen or crashing, to have it sync everything up to your Microsoft OneDrive for Business account so that you're not having to worry about backing up locally. You try to make sure that people are putting things in the right folder to ensure they'll get backed up. Before using Microsoft OneDrive for Business, we were actually storing things locally and had shared folders or home folders out on the network. They made the change to Microsoft OneDrive for Business because they wanted to put it out in the cloud and get better performance, automatic backups, and all the rest of it.
Jaideep MS - PeerSpot reviewer
Enables effective document control yet requires better affordability and clarity
I use extended ECM for procurement, sales, engineering documents, and sometimes invoices and accounts payable or receivable The version controls and the business workspace part integrate well with SAP and OpenText, providing granular level control over who accesses the workspace. The seamless…
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
7%
Construction Company
6%
Government
13%
Computer Software Company
9%
Manufacturing Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Microsoft OneDrive?
Regarding Microsoft OneDrive for Business's versioning control, sometimes there are syncing problems. Microsoft OneDrive for Business is available on the cloud as well as on my local machine. When ...
What is your primary use case for Microsoft OneDrive?
I have been working with Microsoft OneDrive for Business for three years; I started my job in that industry when I came and began with the Office 365 technology.
What is your experience regarding pricing and costs for Microsoft OneDrive?
The pricing for Microsoft OneDrive for Business would be average. If we analyze deeper or require extra storage apart from other products in the market, I would rate it at 4 or 4.5 concerning the p...
What do you like most about OpenText Content Suite Platform?
We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into wher...
What is your experience regarding pricing and costs for OpenText Content Suite Platform?
The cost is a significant factor that may deter medium-sized businesses from using OpenText extended ECM.
What needs improvement with OpenText Content Suite Platform?
The cost of the product could be improved. Currently, there are certain snags in document viewing, and communication from the pre-sales team is not clear. The expectation from the customer versus t...
 

Also Known As

MS OneDrive
OpenText Content Suite Platform, OpenText Core Share
 

Overview

 

Sample Customers

Chevron, Accenture, Booz Allen Hamilton, DBS, Nestle, Lowe's, MGM Resorts, Textron, MGM Resorts
ATCO Australia, MSIG Asia, Orica, Salt River Project
Find out what your peers are saying about Microsoft OneDrive for Business vs. OpenText Content Management and other solutions. Updated: July 2025.
865,649 professionals have used our research since 2012.