Microsoft Intune vs Splashtop Remote Support comparison

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0 views|136 comparisons
91% willing to recommend
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1,444 views|1,210 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Microsoft Intune and Splashtop Remote Support based on real PeerSpot user reviews.

Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Microsoft Intune vs. Splashtop Remote Support Report (Updated: May 2024).
771,157 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"For Windows services, there are multiple options within Intune to modernize it to be more internet-facing and dynamic.""I haven't used other mobile device management solutions, but compared to SCCM, we eliminate a lot of on-premises infrastructure and maintenance by using Intune.""The ability to send configurations to our systems is valuable, particularly as we don't have a regular Windows AD server. Our current environment doesn't have a Windows AD, which limits our ability to push GPOs. However, this is where the solution can step in and help us push policies.""It has a useful device management feature.""The ability to block and erase remote devices is valuable to us, especially when those devices are lost.""It supports end-users who tend to lock their devices quite frequently. Its conditional access policy helps us keep the users logged into their devices.""One of the most valuable aspects of Microsoft Intune is its seamless integration with Azure Active Directory, offering capabilities akin to Group Policy Objects.""The initial setup is not overly complex or difficult."

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"The initial setup is simple.""The tool's most valuable features are pricing and easy management.""The ability to use mobile devices is helpful because we can support our clients from anywhere.""The solution is very fast."

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Cons
"The installation is very easy. However, to be able to configure it you will need special knowledge, such as training or self-studies to have a proper level of security. There are many settings one has to understand before being able to implement Microsoft Intune.""The main disadvantage seen today is regarding Linux clients. We have a lot of development resources that have Linux on their clients, and we can't manage them on the same platform, as we do with other clients such as macOS and Windows. So, it should have support for Linux clients. It should also have better support for macOS.""Microsoft Intune's support for Mac devices is lacking and could be improved.""Reporting in Microsoft solutions is pathetic. With Intune, I'm getting a free inventory tool, but I don't get a reporting tool. When I go to Intune, I can see one machine's entire data in terms of the hardware and the software running on it, but I cannot generate a report for all the machines in the organization. The reporting is the only feature holding back the functionality that is already there.""It would really be helpful to have the option to manage server operating systems as well, like Windows Server, at least. That way, we could scrap the use of SCCM, which requires a lot of on-premises infrastructure.""In future releases, I would like to see better integration with Apple products.""The current Intune reporting functionality could benefit from some improvements.""Microsoft Intune could improve by being more user-friendly and having it geared toward device management. The graphic interface is not very good."

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"The integration features could be better.""The solution should add more options and tools for shortcuts, administration, etc.""The packages that Splashtop has, tend to be a little bit confusing and should be simplified.""Splashtop Remote Support needs to improve customization."

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Pricing and Cost Advice
  • "Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
  • "There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
  • "Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
  • "The purchase of the product was handled by someone else."
  • "I have no comment on pricing of the solution."
  • "The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
  • "For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
  • "The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
  • More Microsoft Intune Pricing and Cost Advice →

  • "The licensing fees are less than $400 per year."
  • "The price of the solution is mid-ranged, although it is more cost effective than that of TeamViewer."
  • More Splashtop Remote Support Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a… more »
    Top Answer:Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it Pros: Protected productivity: Intune gives you the… more »
    Top Answer: Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer… more »
    Top Answer:The tool's most valuable features are pricing and easy management.
    Top Answer:Splashtop Remote Support needs to improve customization.
    Top Answer:We use Splashtop Remote Support for the remote server support.
    Ranking
    4th
    out of 59 in Remote Access
    Views
    0
    Comparisons
    136
    Reviews
    74
    Average Words per Review
    787
    Rating
    8.4
    17th
    out of 59 in Remote Access
    Views
    1,444
    Comparisons
    1,210
    Reviews
    1
    Average Words per Review
    146
    Rating
    8.0
    Comparisons
    Also Known As
    Intune, MS Intune, Microsoft Endpoint Manager
    Learn More
    Overview

    Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.

    In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.

    Microsoft Intune Device Management Key Features

    With Microsoft Intune Device Management you can:

    • Ensure devices and apps are compliant with your security requirements.
    • Rapidly deploy and authenticate apps on all company devices.
    • Remotely access devices to troubleshoot issues or to remove data from them.
    • Generate reports for all devices in the system.
    • Monitor the way users access and share information to protect company information.
    • Set rules and configure settings on personal and organization-owned devices to access data and networks.
    • Create user groups and device groups, allowing you to rapidly access many users and devices simultaneously.

    Mobile Application Management

    Mobile application management in Intune is designed to protect your organization’s data at the application level.

    With Microsoft Intune Application Management you can:

    • Configure apps to run with specific settings enabled.
    • Update existing apps that are already on the device.
    • See reports on which apps are used and monitor their usage.
    • Selectively wipe organization data from apps.
    • Add mobile apps to user groups and devices.

    As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.

    Reviews from Real Users

    Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.

    A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

    The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

    Splashtop Remote Support delivers a robust set of features for MSPs, IT service providers and helpdesk professionals for unattended support of Windows and Mac computers at a great price - often 50% less than similar solutions. All packages include unlimited technicians, concurrent sessions and devices to remote from. Get fast remote access, computer and user grouping, user management, logging and secure encryption. Splashtop Remote Support Plus edition adds file transfer, remote print, chat, remote wake, remote reboot, attended support access and priority technical support. Splashtop remote access technology is trusted by more than 20 million users worldwide.

    Sample Customers
    Mitchells and Buzzers, Callaway
    Toyota, AT&T, Isuzu, Goodwill
    Top Industries
    REVIEWERS
    Financial Services Firm19%
    Computer Software Company18%
    Comms Service Provider10%
    Energy/Utilities Company6%
    VISITORS READING REVIEWS
    Educational Organization23%
    Computer Software Company12%
    Government7%
    Financial Services Firm7%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider8%
    Government7%
    Manufacturing Company6%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise14%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise33%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business43%
    Midsize Enterprise11%
    Large Enterprise46%
    Buyer's Guide
    Microsoft Intune vs. Splashtop Remote Support
    May 2024
    Find out what your peers are saying about Microsoft Intune vs. Splashtop Remote Support and other solutions. Updated: May 2024.
    771,157 professionals have used our research since 2012.

    Microsoft Intune is ranked 4th in Remote Access with 165 reviews while Splashtop Remote Support is ranked 17th in Remote Access with 4 reviews. Microsoft Intune is rated 8.0, while Splashtop Remote Support is rated 8.0. The top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". On the other hand, the top reviewer of Splashtop Remote Support writes "Offers remote support and management is easy ". Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, Microsoft Entra ID and SOTI MobiControl, whereas Splashtop Remote Support is most compared with Microsoft Remote Desktop Services, Parallels Access, TeamViewer, LogMeIn Rescue and ConnectWise ScreenConnect. See our Microsoft Intune vs. Splashtop Remote Support report.

    See our list of best Remote Access vendors.

    We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.