

OneLogin and Microsoft Entra External ID are prominent players in the identity management and access control category. OneLogin generally has an edge in user and identity management, particularly for international organizations favoring robust security, while Microsoft Entra External ID excels in environments deeply embedded in the Microsoft ecosystem due to its seamless integration with existing Microsoft solutions.
Features: OneLogin offers Single Sign-On, Multi-Factor Authentication, and user provisioning, strengthened by a comprehensive API for automation and customization. It integrates seamlessly with Active Directory and Google Workspace. Microsoft Entra External ID provides strong integration capabilities within Microsoft environments, supporting AI-driven security measures and effective handling of large datasets, making it ideal for hybrid settings.
Room for Improvement: OneLogin could improve analytics, reporting, and third-party integrations, and enhance AI in risk assessments. Customization of login experiences and lifecycle management also requires attention. Microsoft Entra External ID faces challenges in customization options for login dialogs and cost efficiency for non-Microsoft-centric environments. Its complex licensing model is a noted issue, along with needing improved open-source software integrations.
Ease of Deployment and Customer Service: OneLogin is praised for its flexibility and ease of integration across diverse cloud environments, though its customer service has faced mixed reviews post-acquisition, with variability in support responsiveness. Microsoft Entra External ID benefits from Microsoft’s established infrastructure, offering robust deployment in hybrid cloud environments and consistent support, albeit with some complexity in licensing affecting service clarity.
Pricing and ROI: OneLogin’s pricing is considered competitive, offering favorable ROI through cost-effectiveness and feature-rich offerings, though concerns have arisen over pricing fluctuations post-acquisition. Microsoft Entra External ID’s pricing is tied to broader Microsoft licensing and often perceived as costly for expanding user bases. Despite complex pricing models, its integration within Microsoft ecosystems might justify the costs for organizations committed to Microsoft solutions.
It has led to cost savings as well as time savings because I can use a single solution for all applications.
Companies can leverage it for setting up external identities without needing to develop their own solutions.
In terms of return on investment, prior to using this product, our company managed our own mail server with all internal authentication happening on premises, resulting in a ROI in the thousands every year.
Teams spend far less time on password issues, access requests, and onboarding, often cutting IT tickets by 30 to 50 percent.
We have been able to save 50% of our cost and time.
The full return on investment, including licensing, deployment, and training, was achieved within one month, making it significant.
Companies without a Microsoft license for Entra ID or Azure portal cannot add Azure AD B2C, creating logistical issues for some of my clients who are unable to evaluate the platform.
The support for business applications, infrastructure support, and Entra has been mostly positive with highly skilled technicians.
The documentation is very thorough, reducing the need for support.
I would rate the customer support a 10.
I have contacted support on a few occasions, mainly for advanced configuration guidance, troubleshooting provisioning issues, and clarifying documentation for complex integrations.
They were helpful and responsive.
This is one of EID's weak points compared to Azure AD B2C, which offers customizable authentication options, including attribute and password combinations.
End-user workloads experience increased latency in a cloud environment compared to on-premises resources.
Microsoft Entra External ID is quite scalable, and I would rate its scalability between eight and nine out of ten.
Role-based access controls, automated provisioning, and directory integration scale smoothly, allowing me to maintain consistent policies and workflows even as complexity increases.
We have not faced any major issues trying to scale it for different organizations and a bigger client base.
It does not have the functionality to add multiple enterprise-level applications.
I'd rate the stability of the Microsoft Entra External ID as a 10.
The stability of this solution is very good.
I have not encountered any stability issues with Microsoft Entra External ID.
Overall, OneLogin's stability gives me confidence that it can support my organization's current needs and scale as we grow.
During the trial period, which was for thirty days, I never faced any downtime.
Regarding stability, I would not say there are downtime, bugs, or glitches.
This is particularly challenging during enterprise agreement renewals, as it's difficult for customers to review costs leading to lengthy negotiations.
Enhanced customizable login options and the ability to use attribute password logins are critical features that are required for Microsoft Entra External ID to gain dominance in the authentication market.
I would like to see a more detailed alert system that provides a summary of why alerts are generated, who is generating them, and the reasons behind it.
More real-time alerts, such as when access fails or MFA is triggered, would help users understand issues faster.
Step-by-step tutorials and troubleshooting guides would help users resolve issues faster without needing to contact support.
It is easy to implement and incorporate in any enterprise, and you can define the ROI pretty fast.
Regarding pricing, the cost seems high for single sign-on, especially for external applications like Oracle.
Microsoft's pricing is complex and difficult to fathom due to a range of different licensing options.
The cost can be a factor for Microsoft Entra External ID, but in general, it offers a scalable and efficient solution compared to deploying individual solutions.
The cost is less compared to Okta and Entra ID.
Overall, the pricing, setup, and licensing structure are transparent and deliver a good return on investment, especially when considering the operational efficiency and security improvements gained from using OneLogin.
I consider the pricing of OneLogin to be competitive since it is cheaper than other products I used, such as Okta, which is beneficial for mid-size organizations.
It is crucial for hybrid environments, especially for integrating existing on-site infrastructures with cloud-based Active Directory, such as in Office 365 implementations.
EID unifies workforce users with external business partners, which is a very strong feature.
The detailed monitoring and reporting in Microsoft Entra External ID support compliance efforts effectively.
Multi-Factor Authentication is generally useful for adding an extra layer of security, which is crucial, especially for the sensitive nature of the data we handle.
With SmartFactor Authentication, I can balance between them. I can give users an easy and smooth user experience as long as the risk indices are low, but I can implement pretty rigid authentication workflows if the risk gets higher.
OneLogin's best features are its MFA capabilities as well as making it easier to access different applications depending on the user.
| Product | Mindshare (%) |
|---|---|
| OneLogin | 2.6% |
| Microsoft Entra External ID | 2.1% |
| Other | 95.3% |

| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 2 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 43 |
| Midsize Enterprise | 15 |
| Large Enterprise | 33 |
Microsoft Entra External ID, part of Microsoft Entra, provides highly secure digital experiences for partners, customers, citizens, patients, or any users outside your organization with customization controls. Combine external identities and user directories in one portal to seamlessly manage access across the organization.
Microsoft Entra External ID refers to all the ways you can securely interact with users outside of your organization. If you want to collaborate with partners, distributors, suppliers, or vendors, you can share your resources and define how your internal users can access external organizations. If you're a developer creating consumer-facing apps, you can manage your customers' identity experiences.
With External ID, external users can "bring their own identities." Whether they have a corporate or government-issued digital identity, or an unmanaged social identity like Google or Facebook, they can use their own credentials to sign in. The external user’s identity provider manages their identity, and you manage access to your apps with Entra ID or Entra External ID to keep your resources protected.
The following capabilities make up External ID:
OneLogin offers organizations a user-friendly platform for single sign-on, multifactor authentication, and seamless access management. It enhances security and streamlines processes, making it vital for application management.
Designed for ease of integration, OneLogin helps organizations efficiently manage access and improve cybersecurity through centralized application management. It simplifies onboarding and offboarding, enhancing remote work capabilities and offering robust user mapping. Users appreciate seamless integration and reliable logs. However, it could improve with enhanced technical support, more out-of-box connectors, and better customization options. Challenges with device management and system integrations have been noted, with legacy application support and infrastructure stability needing attention.
What are the key features of OneLogin?Organizations employ OneLogin for single sign-on and identity management, connecting users to applications like CRM and Slack. It supports role-based access control and seamless cloud transition, integrating with Active Directory to enhance user management in industries demanding strong security and efficiency.
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