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Microsoft Configuration Manager vs OpenText Operations Orchestration comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Microsoft Configuration Manager is valued for managing devices, offering cost savings and enhanced productivity, despite some Mac support challenges.
Sentiment score
8.6
OpenText Operations Orchestration saves costs and time, reducing workloads and increasing productivity with a 40% efficiency improvement.
 

Customer Service

Sentiment score
5.7
Microsoft Configuration Manager receives mixed reviews for support, praised for resources but criticized for first-level support effectiveness.
Sentiment score
6.1
OpenText Operations Orchestration's customer and technical support can be inconsistent, with users experiencing varying levels of service quality.
 

Scalability Issues

Sentiment score
7.5
Microsoft Configuration Manager scales well for enterprises, though expertise and investments may enhance scalability, especially with cloud integration.
Sentiment score
7.4
OpenText Operations Orchestration is praised for scalability, handling large architectures seamlessly, and supporting diverse, extensive server networks without downtime.
The product is suitable for our size, handling 800 devices.
 

Stability Issues

Sentiment score
7.0
Microsoft Configuration Manager is praised for stability, with issues mostly due to external factors and the need for proper setup.
Sentiment score
7.0
OpenText Operations Orchestration's stability has improved, achieving over 90% success despite minor customization and event remediation challenges.
There were misconfigurations by our team rather than issues with the product itself.
 

Room For Improvement

Microsoft Configuration Manager needs improved integration, automation, Linux compatibility, and enhanced PowerShell, UI, mobile support, and AI alerts.
OpenText Operations Orchestration needs better integration, scalability, a modern interface, cloud options, open-source support, and pre-built workflows.
Improvements are needed for servers. Servers are still not getting it properly, so we could add the servers in Microsoft Configuration Manager for things such as OS deployment and Autopilot as well.
 

Setup Cost

Microsoft Configuration Manager pricing is high but offers comprehensive features, with value seen mainly for larger infrastructures.
OpenText Operations Orchestration is seen as costly but offers significant value through cost and time-saving automation capabilities.
The pricing for Microsoft Configuration Manager is okay for me.
The setup cost is considered sufficient.
 

Valuable Features

Microsoft Configuration Manager offers scalable endpoint management, efficient deployment, vulnerability fixes, and integration, crucial for enterprises with remote operations.
OpenText Operations Orchestration streamlines automation with easy integration, centralized management, and flexible features, reducing deployment time significantly.
If I want to get a fetch report for anything, such as hardware-related issues or group policy-related issues, I need to fetch the report by using SCCM's scripting language and remediation part.
The product valuable for deployment recovery.
 

Categories and Ranking

Microsoft Configuration Man...
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
84
Ranking in other categories
Software Distribution (1st), Server Monitoring (6th), Configuration Management (3rd), Patch Management (1st)
OpenText Operations Orchest...
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
26
Ranking in other categories
Process Automation (26th), Robotic Process Automation (RPA) (19th)
 

Mindshare comparison

Microsoft Configuration Manager and OpenText Operations Orchestration aren’t in the same category and serve different purposes. Microsoft Configuration Manager is designed for Server Monitoring and holds a mindshare of 5.3%, down 7.2% compared to last year.
OpenText Operations Orchestration, on the other hand, focuses on Process Automation, holds 0.7% mindshare, down 0.9% since last year.
Server Monitoring Market Share Distribution
ProductMarket Share (%)
Microsoft Configuration Manager5.3%
Zabbix25.9%
Checkmk10.5%
Other58.3%
Server Monitoring
Process Automation Market Share Distribution
ProductMarket Share (%)
OpenText Operations Orchestration0.7%
Camunda24.8%
Temporal7.4%
Other67.1%
Process Automation
 

Featured Reviews

JunedBedrekar - PeerSpot reviewer
Have effectively deployed patches and applications while integrating with cloud solutions
The features I find most valuable in Microsoft Configuration Manager are replication and scripting. If I want to get a fetch report for anything, such as hardware-related issues or group policy-related issues, I need to fetch the report by using SCCM's scripting language and remediation part. The inventory collection features of Microsoft Configuration Manager are good because we always prefer the inventory. We do it by using the script language. We use remote management capabilities in Microsoft Configuration Manager. Remote management capabilities are useful if the user is not providing access; we can use the backend users to update the group policy and sync the devices. These are the main features we require.
Ahmed Salman - PeerSpot reviewer
Increases productivity with automation and robust orchestration capabilities
The community is very powerful, with extensive knowledge bases available. There are ready-made workflows, integration with other products, a nice user interface, and reporting. The tool is flexible, agent-based or agentless. It allows significant automation and has robust orchestration and reporting capabilities. It is easy to configure and use, leading to increased efficiency across our IT processes.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Government
11%
Computer Software Company
9%
Manufacturing Company
7%
Financial Services Firm
22%
Manufacturing Company
10%
Healthcare Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise13
Large Enterprise63
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise20
 

Questions from the Community

How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?
Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that the set up will take depends on the kind of technical architecture that your org...
How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...
What do you like most about SCCM?
One of the standout features of SCCM is its application management capabilities. It allows us to create packages efficiently and deploy them to specific groups within our network. This streamlined ...
What is your experience regarding pricing and costs for Operations Orchestration?
The pricing is medium, and the automation helps in cost and time savings, resulting in substantial value for money.
What needs improvement with Operations Orchestration?
I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios. This would save time by not starting from scratch each time.
What advice do you have for others considering Operations Orchestration?
This tool serves as a central management hub, allowing seamless control of various IT processes via one console. I rate this solution eight out of ten.
 

Also Known As

Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM ), Microsoft SMS
Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration
 

Overview

 

Sample Customers

Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.
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867,370 professionals have used our research since 2012.