"SCCM does everything from A to Z for a Windows operating system."
"The technical support is good."
"The major features of this product are the reporting tools. The most valuable features are package deployment and application deployment. Security management is also good because any vulnerability will be identified, and you can fix it. It's the best tool because you never know what kind of client you will have. For example, you may have your offices in low bandwidth remote areas. But it's achievable because it accommodates the bandwidth that you have available. Microsoft Endpoint Configuration Manager is an excellent reporting tool for your environment. If you want to know the details about the hardware configuration, software configuration, what is causing a problem, or when a new feature update comes in for Windows, even that goes on SCCM itself. A lot of deployment stuff."
"We are happy with the collaboration of SCCM with Patch My PC, which allows us to do patch work."
"I like its ease of use. It does what you need it to do, and it's a one-stop-shop for the company and for all your deployments. If you incorporate Intune into it, you can have both. You can bring your own devices and corporate devices, and everything runs out of SCCM and Intune."
"This solution captures all the devices in our infrastructure."
"We're a Microsoft-centric organization, so we are happy with the integration between products."
"The ability to make collections and deploy to them has been great."
"It's very stable. If you ask me for the success rate metrics, it's more than 90% for both."
"They should improve their anti-malware policies like the SCEP policies. For instance, you can't have different policies for different servers, there is only one policy in all the servers, and everything is covered under that. For example, say you want to scan one group of servers on Saturday, and then you want to scan another group of servers on Sunday, you can't do that. You have to scan all your servers, a regular scan or a full scan, on the same day and at the same time. That's definitely one thing they need to resolve. In the next release, it would actually be nice if they included Apple products. It will also help if you can use Intune again. Their compliance reporting feature could also be better. They can maybe work a bit on that for patching now. It would be better if SCCM came with the functions of Right Click Tools built-in. If SCCM would have all those functions already built-in, we won't have to go and spend $5,000, just as an add-in from another company to get those functions."
"I would like to see more automation."
"I want the system to provide some dependency relations. I would also like to see the relationship between different machines."
"With Microsoft Premier Support, you get what you pay for. There's Third Tier Support that you pay for. If you pay for that, you get excellent support, and if you don't pay for that, then you get the less experienced staff."
"There should probably be better remote support. They should also continue to improve on patch management, patching, and creating or turning products in software into deployable apps."
"The deployment process is lengthy and should be quicker to complete."
"The operations could be faster and you need some patience with this tool."
"Its client interface should be more accessible, and the notifications should be more customizable from the console. It should be more user friendly and have some kind of customized notifications so that we can use it on the client side. These are the reasons why we restricted its use only for the server environment and didn't use it on the client side."
"The price is an area that should be addressed because the price is high."
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Microsoft Endpoint Configuration Manager is ranked 2nd in Server Monitoring with 33 reviews while Operations Orchestration is ranked 11th in Process Automation with 1 review. Microsoft Endpoint Configuration Manager is rated 8.0, while Operations Orchestration is rated 8.0. The top reviewer of Microsoft Endpoint Configuration Manager writes "A stable systems management software product with useful package deployment and application deployment features". On the other hand, the top reviewer of Operations Orchestration writes "Sustainable and easy to use with good stability". Microsoft Endpoint Configuration Manager is most compared with Red Hat Ansible Automation Platform, BigFix, ManageEngine Desktop Central, Ivanti Patch for Windows and Quest KACE Systems Management, whereas Operations Orchestration is most compared with Red Hat Ansible Automation Platform, Control-M, Appian, AutoSys Workload Automation and Automic Workload Automation.
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