Microsoft Configuration Manager vs OpenText Operations Orchestration comparison

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Executive Summary

We performed a comparison between Microsoft Configuration Manager and OpenText Operations Orchestration based on real PeerSpot user reviews.

Find out what your peers are saying about Zabbix, Microsoft, ServiceNow and others in Server Monitoring.
To learn more, read our detailed Server Monitoring Report (Updated: April 2024).
768,740 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The cloud account management is a valuable feature.""The most valuable feature of Microsoft Endpoint Configuration Manager is the availability of being able to manage the Microsoft estate. It handles many areas, such as asset management and tracking.""It works well for the endpoints for the customer I'm consulting. It has a bunch of knobs, and you can tune it to do lots of things.""Patching is the main feature because SCCM is made to control the entire environment without manually interpreting. So it is good to use for patching.""Microsoft Endpoint Configuration Manager is valuable in keeping our systems updated. We are able to send updates to all the systems. Additionally, the Intune integration is helpful.""We're a Microsoft-centric organization, so we are happy with the integration between products.""I like a lot of the reporting capabilities and baseline configurations.""Technical support was helpful and responsive."

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"It's very stable. If you ask me for the success rate metrics, it's more than 90% for both.""The product is good functionality-wise. I am impressed with the tool's flexibility in customization.""It has reduced the time taken to go to market. In the past, we were struggling with building these integrations, but now the process has sped up and there is an added advantage of quick delivery. In addition, it is an agent-less solution, which provides more flexibility in terms of multiple options."

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Cons
"The downside of Microsoft Endpoint Configuration Manager is it's an on-premise-based solution. With the pandemic coming on board the need to support users across the globe has increased. For a while, we would use the in-built Microsoft Teams screen sharing feature but the disadvantage of that is you cannot perform privileged access. Microsoft does not give you access to that. That's where you need cloud-based tools, such as BeyondTrust or Freshservice.""SCCM can improve on third-party application support.""SCCM should strive to enhance the accuracy of its reporting functions in order to avoid any issues with incorrect or inaccurate data.""I would like to see some improvements in WSUS and control of other, non-Microsoft, product updates.""The product needs to improve scalability.""The solution can be improved with the addition of a mobile device manager.""Initial setup was complex. There's a lot that goes into it.""Built in PowerShell cmdlets would be a nice feature because managing clients remotely can be a pain without knowing the WMI calls to run."

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"There were a lot of scalability issues that we initially faced. Whenever I tried to deploy 100-200 endpoints, it became a huge challenge. We had to actually start using other tools like Tivoli Endpoint Management in order to patch the issues.""The price is an area that should be addressed because the price is high.""The tool's UI needs to be improved. It needs to have better administration features in future releases."

More OpenText Operations Orchestration Cons →

Pricing and Cost Advice
  • "Pricing and licensing are horrible. You have to not look at dollar value to use SCCM. It's super-duper expensive but it works. The acquisition cost is expensive, it's labor-intensive. But it works."
  • "Pricing and licensing are a downside of SCCM. It's expensive. I'd have to confirm this, but I think they changed the licensing to core-based instead of socket-based. It's not cheap, because you have to buy the software, you have to buy SQL. Another thing we learned from talking to Microsoft is that they provide you a license for SQL if you run it on the same box as the primary server. If you run it outside that box, you have to buy SQL. Microsoft does recommend you running it on the same box because of performance. But then, in order to run SQL, SCCM, and everything on the same box, you better have some resources. It's an expensive solution. There's no doubt about it."
  • "Overall, I think it's fine. It's pretty much in-line because there are ways to offset it with the Office 365 licensing."
  • "SCCM comes with its own version of SQL Server. If you use that SQL Server with SCCM and don't use it for another applications than you get an SQL Server for free."
  • "The licensing is good because they have various options, depending on what you are looking for."
  • "Pricing is negotiable with Microsoft, depending upon which of their packages you choose."
  • "When you compare this solution with other tools in the market you might actually find a lot of variation in the pricing and that's why people opt for the other tools rather than Microsoft tools."
  • "Its price is okay because it is part of our licensing."
  • More Microsoft Configuration Manager Pricing and Cost Advice →

  • "I do not have experience with the pricing or licensing of the product."
  • "The cost is very high compared to anything else available."
  • More OpenText Operations Orchestration Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that the set up will take depends on the kind of technical architecture that your… more »
    Top Answer:ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily and… more »
    Top Answer:Microsoft Configuration Manager gives different tools in one solution.
    Top Answer:The tool's UI needs to be improved. It needs to have better administration features in future releases.
    Top Answer:The product is good functionality-wise. I am impressed with the tool's flexibility in customization.
    Ranking
    2nd
    out of 42 in Server Monitoring
    Views
    3,918
    Comparisons
    2,988
    Reviews
    25
    Average Words per Review
    458
    Rating
    8.4
    17th
    out of 66 in Process Automation
    Views
    808
    Comparisons
    601
    Reviews
    1
    Average Words per Review
    186
    Rating
    9.0
    Comparisons
    Also Known As
    Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM )
    Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration
    Learn More
    Overview

    Microsoft Configuration Manager helps IT manage PCs and servers, keeping software up-to-date, setting configuration and security policies, and monitoring system status while giving employees access to corporate applications on the devices that they choose. When Configuration Manager is integrated with Microsoft Intune, you can manage corporate-connected PCs and Macs along with cloud-based mobile devices running Windows, iOS, and Android, all from a single management console.

    New features of Configuration Manager, such as the support of Windows 10 in-place upgrade, co-management with Microsoft Intune, Windows 10 and Microsoft 365 Apps for enterprise Servicing Dashboard, integration with Windows Update for Business, and more make deploying and managing Windows easier than ever before.

    OpenText Operations Orchestration (OO) automates, integrates, and orchestrates any IT process, on cloud or off. Automate using low-code/no-code workflow authoring options. Integrate with an API rich, extensible platform. Centrally orchestrate powerful, scalable workflows.

    With OO you can automate and orchestrate infrastructure automation and IT processes from service fulfillment to incident remediation, cloud service delivery, and disaster recovery.

    Operations Orchestration offers the tools needed to provide enterprise wide orchestration capabilities:

    • Design automation workflows with a low-code/no-code designer canvas, content library, and API generator wizards.
    • Govern your automation in one place and centrally orchestrate powerful, scalable workflows in large, high availability environments.
    • Schedule workflows and make sure that SLAs are met and workflows execution happens when you need it.
    • Expose REST APIs to programmatically invoke orchestration from any external source.
    • Automate difficult interfaces with RPA robots that mimic screen based human actions.
    • Follow business and operational metrics to understand the value and the health of your orchestration environment.
    • Expose orchestration scenarios as services to your end users in an easy to use Self-Service catalog.

    Operations Orchestration offers the following components:

    Sample Customers
    Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
    Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.
    Top Industries
    REVIEWERS
    Computer Software Company17%
    Manufacturing Company13%
    Financial Services Firm13%
    Insurance Company9%
    VISITORS READING REVIEWS
    Computer Software Company12%
    Government11%
    Financial Services Firm11%
    Manufacturing Company8%
    REVIEWERS
    Comms Service Provider21%
    Financial Services Firm14%
    Insurance Company7%
    Healthcare Company7%
    VISITORS READING REVIEWS
    Financial Services Firm28%
    Computer Software Company13%
    Manufacturing Company12%
    Healthcare Company5%
    Company Size
    REVIEWERS
    Small Business18%
    Midsize Enterprise13%
    Large Enterprise69%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise15%
    Large Enterprise66%
    REVIEWERS
    Small Business17%
    Midsize Enterprise4%
    Large Enterprise79%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise9%
    Large Enterprise75%
    Buyer's Guide
    Server Monitoring
    April 2024
    Find out what your peers are saying about Zabbix, Microsoft, ServiceNow and others in Server Monitoring. Updated: April 2024.
    768,740 professionals have used our research since 2012.

    Microsoft Configuration Manager is ranked 2nd in Server Monitoring with 78 reviews while OpenText Operations Orchestration is ranked 17th in Process Automation with 24 reviews. Microsoft Configuration Manager is rated 8.2, while OpenText Operations Orchestration is rated 7.8. The top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". On the other hand, the top reviewer of OpenText Operations Orchestration writes "HP OO blows away the competition, but has its fair share of flaws". Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, Microsoft Intune, BigFix and Tanium, whereas OpenText Operations Orchestration is most compared with Red Hat Ansible Automation Platform, Control-M, Camunda, BigFix and Microsoft System Center Orchestrator.

    We monitor all Server Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.