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With Microsoft Configuration Manager, these processes are automated and managed, reducing the time required by roughly 40 to 50 percent.
Their response time and first-level support quality need improvement.
For technical support from Microsoft, I would rate them a nine.
In our organization, which has grown by adding more endpoints, remote users, and hybrid devices, Microsoft Configuration Manager has managed to handle the increased workload without requiring major changes on our side.
The product is suitable for our size, handling 800 devices.
There were misconfigurations by our team rather than issues with the product itself.
A better command line interface for Microsoft Configuration Manager would be an additional feature I would to see in the future to make it closer to a perfect score.
Overall, Microsoft Configuration Manager is a powerful and reliable platform.
I can suggest that Microsoft Configuration Manager should get the Autopilot feature because Autopilot is the main part of Intune, and nowadays everybody is using Autopilot.
The cost is reasonable considering the enterprise-level features, but it scales depending on the number of managed devices and the inclusion of Intune for co-management.
The setup cost is considered sufficient.
The pricing for Microsoft Configuration Manager is okay for me.
Microsoft Configuration Manager has had a significant positive impact on our organization in several ways: improved efficiency, enhanced security and compliance, standardization, scalability, and visibility reporting.
If I want to get a fetch report for anything, such as hardware-related issues or group policy-related issues, I need to fetch the report by using SCCM's scripting language and remediation part.
The most valuable features I find in Microsoft Configuration Manager are mostly patching, deploying software, deploying images, and running custom scripts.
| Product | Mindshare (%) |
|---|---|
| Microsoft Configuration Manager | 4.2% |
| Zabbix | 9.8% |
| Nagios XI | 6.0% |
| Other | 80.0% |
| Product | Mindshare (%) |
|---|---|
| OpenText Operations Orchestration | 1.4% |
| Camunda | 10.5% |
| IBM BPM | 5.7% |
| Other | 82.4% |

| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 13 |
| Large Enterprise | 69 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 2 |
| Large Enterprise | 20 |
Microsoft Configuration Manager streamlines IT management with features such as software deployment, patch management, and automation, centralizing operations for Windows environments. Integration with Microsoft products allows efficient oversight of workstations and servers.
Microsoft Configuration Manager provides comprehensive IT management, offering software deployment, patch management, and application pushing. Automation reduces manual tasks, ensuring consistency across systems. Centralized management enables standardized OS deployments, application updates, and configuration integrity. Integration with Microsoft products facilitates seamless operations, while hardware and software inventory, compliance reporting, and remote control functions enhance IT management. Users seek improvements in application deployment for those without deep scripting knowledge and desire better WSUS control, PowerShell and Intune integration, Linux compatibility, and user interface enhancements. Performance improvements are requested for remote user management and third-party application support.
What features enhance Microsoft Configuration Manager?Microsoft Configuration Manager is widely implemented in organizations to manage Windows workstations and servers. It is essential for deploying operating systems and applications, managing software updates, and conducting hardware and software inventories. The tool is crucial for endpoint and configuration management, ensuring compliance, and automating processes like patching and vulnerability management. Industries such as finance, healthcare, and education rely on Microsoft Configuration Manager to keep systems secure and operational, adapting it to address their specific needs and challenges in maintaining diversified IT environments.
OpenText Operations Orchestration offers robust IT process management with extensive automation capabilities, centralized administration, and flexible configurations. It is ideal for managing server estates and integrating with platforms like ServiceNow.
OpenText Operations Orchestration streamlines IT operations through automation, reducing manual interventions and promoting efficiency. It offers a graphical interface for building workflows, flexible licensing, and comprehensive reporting. This platform supports integration across IT domains, promising seamless process management. The tool stands out in incident management, change management, and workflow automation, supporting infrastructure monitoring in virtual machines, operating systems, and databases. Users benefit from both agent-based and agentless configurations, with a scalable solution facilitating expansion from runbook automation to full IT process solutions.
What are the key features of OpenText Operations Orchestration?In the IT industry, OpenText Operations Orchestration is leveraged for automating workflows and managing changes and incidents. It plays a crucial role in infrastructure monitoring, including virtual machines, operating systems, applications, and databases. Users implement it for auto-healing tasks, expanding from initial runbook automation to comprehensive IT solutions.
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