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Microsoft Dynamics AX vs Unit4 Business World comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Dynamics AX
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
59
Ranking in other categories
ERP (8th), Activity Based Costing Software (5th)
Unit4 Business World
Average Rating
6.8
Reviews Sentiment
6.7
Number of Reviews
6
Ranking in other categories
Cloud ERP (8th)
 

Mindshare comparison

While both are Enterprise Resource Planning solutions, they serve different purposes. Microsoft Dynamics AX is designed for ERP and holds a mindshare of 2.4%, down 5.6% compared to last year.
Unit4 Business World, on the other hand, focuses on Cloud ERP, holds 3.7% mindshare, up 3.2% since last year.
ERP Mindshare Distribution
ProductMindshare (%)
Microsoft Dynamics AX2.4%
SAP ERP8.8%
SAP S/4HANA6.1%
Other82.7%
ERP
Cloud ERP Mindshare Distribution
ProductMindshare (%)
Unit4 Business World3.7%
NetSuite ERP20.6%
Oracle Fusion Cloud ERP20.5%
Other55.2%
Cloud ERP
 

Featured Reviews

reviewer2765214 - PeerSpot reviewer
Senior Sales Support Supervisor at a manufacturing company with 501-1,000 employees
Has required ongoing support and modernization but effectively manages core operations and complex workflows
Microsoft Dynamics AX is a very strong ERP system, applicable for customizations to help companies and organizations streamline their processes. The specific feature I find most valuable about Microsoft Dynamics AX is the applicable permissions. There are many levels of security and permissions for each user to monitor and access specific data relative to their functions. Additionally, the linkage and transition between exploring and moving from window to window, from function to function is valuable. The impact of Microsoft Dynamics AX on managing financial processes is significant. It's a very important element for financial departments as it represents all transactions, references, and records. The adjustments and availability to create more than one virtual company allow large companies, which combined represent one group of companies, to connect and streamline their financials and operations.
IM
Head Of Operations Support Unit For One Corporate System (Ocs) at CGIAR
Integrated finance and HR have supported growth while support and on-premise limits need work
Unit4 ERP7 will not be improved as it is no longer supported by Unit4. The cloud ERP CR and ERP X do have clear roadmaps available to customers. Many of the gaps have been filled by the ERP suite of products. New improvements will include AI agents to automate finance and HR processes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ERP's major objective is to integrate all departments and functions across the organization and branches onto a single computer system that can serve all the department's particular needs."
"Using it, we can provide quick, thorough, and more effective service to our customers."
"The most valuable feature of Microsoft Dynamics AX is customization."
"Supply Chain Management is an excellent feature."
"A valuable feature of Microsoft Dynamics AX is that it is stable."
"It is a scalable solution. Scalability-wise, I rate the solution a ten out of ten."
"I am impressed with the tool's vendor collaboration. It is also easy to connect with third-party applications."
"Microsoft Dynamics AX meets my requirements."
"Unit4 Business World is a reliable product."
"We try not to do customization, but we do configuration, and the configuration is extremely flexible with many options for integrations as well."
"Agresso includes a set of reporting and analytic tools that can be used to create a variety of reports unlike traditional ERP."
"The financial features are the most valuable because we did not have good financial software and our organization had been growing."
"Unit4 Business World's most valuable feature is flexibility. Its dashboards are easy."
"The product's self-service capabilities have benefited our organization."
"The Unit4 ERP product is very flexible and can be configured to fit most business processes."
 

Cons

"The product needs better admin control. There is room for improvement in flexibility, reporting, and dashboards. Artificial intelligence should be incorporated. I have concerns regarding partners, specifically in the implementation and deployment of Microsoft Dynamics."
"The product takes some training to get up to speed on all functionality and modules in Microsoft Dynamics AX 2012 ERP system."
"Where different programmers have been let loose the product has a number of view inconsistencies and there are still issues that were in 4."
"We actually have a lot of problems with the stability of Dynamics AX. We spend a lot of time trying to solve bugs and other issues."
"It needs better financials and reporting from the system, not through Excel."
"Microsoft Dynamics AX could be improved by having more features available. We are going to 365 now, to use all the modules, because we found that there weren't many new things we were able to develop with AX. There were a lot of things that weren't available, so we are moving and integrating other things. The customization of upgrades should also be faster. We would also like to see more security features."
"Microsoft could provide more flexible hardware requirements that can scale with the volume of data being processed rather than providing only a minimum requirement."
"I have not really found very much that is valuable, at least in the version of the product that we are using."
"I would like to see direct communication support to engage with clients. The parent company should have a direct relationship with clients. Also, the tool's licensing, upgrade, and maintenance costs should be reduced."
"Well, the commercial section is the worst in this company (0/10), al menos in our case."
"Reporting and analytics features must be improved."
"Limited industries covered - Agresso lacks some key modules"
"I would like to see more flexibility in the customization for us to be able to customize it based on the client's requirements."
"For people on-premise, customer service is not great. During these 12 years, the quality of support has been a significant issue."
 

Pricing and Cost Advice

"The pricing is expensive."
"We pay for licensing yearly to use Microsoft Dynamics AX."
"The tool's licensing model is based on user subscription. The pricing needs to be reduced for the Indian and South Asian markets."
"Microsoft Dynamics AX is expensive."
"It is not the cheapest solution, but it is also not the most expensive one. It's in between and is cheaper than SAP but more expensive than other local vendors. It is worth the cost."
"It's too expensive for customers to take this on themselves. As partners, we will buy this on behalf of the customers and then charge this value for each project."
"Comparatively, Business Central appears to be more cost-effective. Microsoft offers Business Central at only $70 per user per month in the US. In contrast, GP requires an initial investment, including around $9,000 for the GP license for three users and additional expenses for hardware. Therefore, the initial investment for GP is quite substantial. On the other hand, cloud-based ERP products like Business Central do not entail the same upfront investment and operate on an ongoing, subscription-based model."
"One license costs $1,000."
"I rate the solution's pricing a five out of ten."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Construction Company
8%
Financial Services Firm
8%
Comms Service Provider
7%
Manufacturing Company
11%
Comms Service Provider
11%
University
10%
Agriculture
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise13
Large Enterprise17
No data available
 

Questions from the Community

What needs improvement with Microsoft Dynamics AX?
I think the integration capabilities of Microsoft Dynamics AX need to be enhanced. There are many features for integration, such as APIs and connectors, but I need more ready APIs that link directl...
What is your primary use case for Microsoft Dynamics AX?
For industrial companies, I mainly use Microsoft Dynamics AX for those processes. Most of my clients are manufacturing clients, so I work with food industries, steel industries, plastic industries,...
What is your experience regarding pricing and costs for Microsoft Dynamics AX?
Microsoft Dynamics AX provides benefits like saving time because it is very easy to use and it offers strong processes to implement full business processes, mapping them with customer business for ...
What needs improvement with Unit4 Business World?
Unit4 ERP7 will not be improved as it is no longer supported by Unit4. The cloud ERP CR and ERP X do have clear roadmaps available to customers. Many of the gaps have been filled by the ERP suite o...
What is your primary use case for Unit4 Business World?
We have been using Unit4 Business World on-premises with 10 different research institutes for Finance, HR, Procurement, and Projects. This Unit4 product is no longer supported by Unit4. It is repla...
What advice do you have for others considering Unit4 Business World?
If you are a new customer, you should look at Unit4 SaaS ERPX, which is where Unit4 is focusing most of its development. It has been designed and optimized for the cloud and is more affordable than...
 

Also Known As

Dynamics AX, Axapta, MS Dynamics AX
Agresso ERP
 

Overview

 

Sample Customers

ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Media Prima Berhad, IKEA, Cranfield University, The Salvation Army, Avis Europe plc, Nando's
Find out what your peers are saying about SAP, Oracle, Microsoft and others in ERP. Updated: July 2026.
908,800 professionals have used our research since 2012.