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Microsoft Dynamics AX vs Unit4 Business World comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Dynamics AX
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
56
Ranking in other categories
ERP (5th), Activity Based Costing Software (3rd)
Unit4 Business World
Average Rating
6.8
Reviews Sentiment
7.7
Number of Reviews
5
Ranking in other categories
Cloud ERP (9th)
 

Mindshare comparison

While both are Enterprise Resource Planning solutions, they serve different purposes. Microsoft Dynamics AX is designed for ERP and holds a mindshare of 6.3%, down 6.5% compared to last year.
Unit4 Business World, on the other hand, focuses on Cloud ERP, holds 4.3% mindshare, up 1.2% since last year.
ERP
Cloud ERP
 

Featured Reviews

SherifAnter - PeerSpot reviewer
The sales and distribution modules are robust, and reliable, and seldom encounter issues
In GP, there are certain features like financial reporting that aren't part of the core GP package. Users might need to install additional components for these features. For example, there's a reseller product called Management Reporter, but many users would prefer to have the reporting capabilities integrated within GP itself, rather than relying on external tools. The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools. Additionally, you might be aware that in 2028, GP is expected to reach its end of life. Microsoft has already ceased selling GP to new customers. It's essentially the same product, but this marks the final year for GP's availability.
Mirchaye Mulugeta - PeerSpot reviewer
A flexible solution that is useful in finance, HR, and procurement
We use the tool in finance, HR, and procurement.  Unit4 Business World's most valuable feature is flexibility. Its dashboards are easy.  I would like to see direct communication support to engage with clients. The parent company should have a direct relationship with clients. Also, the tool's…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The accounting and inventory management features are valuable."
"All its features are valuable."
"The relation between CRM and Sales, that's the main strength of this ERP."
"The most valuable feature is the workflow of the modules."
"The response time of the solution is very good."
"The installation is extremely simple, and I have had no problems with it."
"AX is nearly a Tier One product, so implementations are long, but there's a lot of flexibility. Also, the ability to handle different issues found in larger organizations."
"It has the same UI and is very similar to any other Microsoft product."
"Unit4 Business World's most valuable feature is flexibility. Its dashboards are easy."
"Unit4 Business World is a reliable product."
"The product's self-service capabilities have benefited our organization."
 

Cons

"Microsoft needs more presence in our region to help with management and maintenance."
"From a consultant's point of view, I recommend an enhancement in terms of detailed documentation for the products on the website."
"There is room for improvement when handling various currencies within the current Microsoft Dynamics AX system."
"They should include some modules related to solving customer problems or resolving support tickets from our customers — like a help desk for ERPs."
"It needs better financials and reporting from the system, not through Excel."
"We experienced some challenges with the mobile apps due to the insufficient processing capacity to handle the workload effectively."
"The solution in general just needs a few quality improvements."
"There is room for improvement in the licensing model and associated costs of this solution."
"Reporting and analytics features must be improved."
"I would like to see direct communication support to engage with clients. The parent company should have a direct relationship with clients. Also, the tool's licensing, upgrade, and maintenance costs should be reduced."
"I would like to see more flexibility in the customization for us to be able to customize it based on the client's requirements."
 

Pricing and Cost Advice

"Go for cloud implementation, if cost is critical."
"It is not the cheapest solution, but it is also not the most expensive one. It's in between and is cheaper than SAP but more expensive than other local vendors. It is worth the cost."
"The product's pricing is expensive. The tool costs 210 USD per user for one month."
"The yearly licenses are priced okay."
"The pricing is expensive."
"It is $180 to $200 per user per month with a minimum of 20 users, which makes selling the product a bit difficult."
"Microsoft Dynamics AX is expensive."
"Comparatively, Business Central appears to be more cost-effective. Microsoft offers Business Central at only $70 per user per month in the US. In contrast, GP requires an initial investment, including around $9,000 for the GP license for three users and additional expenses for hardware. Therefore, the initial investment for GP is quite substantial. On the other hand, cloud-based ERP products like Business Central do not entail the same upfront investment and operate on an ongoing, subscription-based model."
"I rate the solution's pricing a five out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
12%
Financial Services Firm
6%
Comms Service Provider
6%
University
24%
Government
16%
Educational Organization
13%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Microsoft Dynamics AX?
Microsoft Dynamics AX has several areas that need improvement, particularly when compared to larger systems. It lacks the concept of month-end closing, which is essential for tight control over fin...
What is your primary use case for Microsoft Dynamics AX?
I primarily use Microsoft Dynamics AX ( /products/microsoft-dynamics-ax-reviews ) for the financial module, which includes the general ledger, account payable, account receivable, inventory, and pu...
What do you like most about Unit4 Business World?
The product's self-service capabilities have benefited our organization.
What needs improvement with Unit4 Business World?
I would like to see direct communication support to engage with clients. The parent company should have a direct relationship with clients. Also, the tool's licensing, upgrade, and maintenance cost...
What is your primary use case for Unit4 Business World?
We use the tool in finance, HR, and procurement.
 

Also Known As

Dynamics AX, Axapta, MS Dynamics AX
Agresso ERP
 

Overview

 

Sample Customers

ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Media Prima Berhad, IKEA, Cranfield University, The Salvation Army, Avis Europe plc, Nando's
Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP. Updated: April 2025.
850,491 professionals have used our research since 2012.