

Microsoft 365 Business and Progress ShareFile both contend in the business productivity software category. Microsoft 365 Business seems to lead due to its extensive suite of collaborative productivity tools and seamless integration with Microsoft products.
Features: Microsoft 365 Business offers a comprehensive suite featuring Word, Excel, PowerPoint, Teams, SharePoint, and OneDrive, all of which enhance productivity and collaboration capabilities. Progress ShareFile focuses on secure file sharing and data management, offering encryption, access controls, and compliance features, making it ideal for organizations emphasizing data security.
Room for Improvement: Microsoft 365 Business could improve by enhancing advanced security features, offering more customization options for businesses, and reducing its update frequency to prevent potential disruption. Progress ShareFile could enhance its user interface for improved usability, integrate more collaborative tools to compete with productivity suites, and provide better integration with non-Citrix products to expand its usability.
Ease of Deployment and Customer Service: Microsoft 365 Business provides straightforward cloud deployment and extensive support due to its global usage. It integrates seamlessly with existing Microsoft infrastructure. Progress ShareFile offers flexible deployment emphasizing security with specialized support teams, which is advantageous for environments requiring unique secure file handling solutions.
Pricing and ROI: Microsoft 365 Business has cost-effective subscription plans offering significant ROI through comprehensive tools and cross-platform integration. Prices start at $5.00/user/month. Progress ShareFile's pricing is generally higher due to its robust security features but provides worthwhile ROI for those prioritizing tight data security and compliance, making it a fit for specialized industries.
It also provides good security and the ability for normal users to create simple applications without needing developers.
I have seen a return on investment, especially in reducing security incidents and improved team collaboration.
The pricing of Microsoft 365 Business is good; the amount we pay yields a good return on investment.
It would be beneficial if Microsoft had more expert customer support staff.
We have had good support from Microsoft, with responsive and well-trained staff who are very polite.
Microsoft customer support for Microsoft 365 Business is very useful.
Microsoft 365 Business is widely used by all organizations.
The stability of Microsoft 365 Business is rated nine out of ten.
The file-sharing feature in Microsoft 365, specifically using OneDrive, is unreliable.
It works properly, and I have never needed to contact support.
Providing Power BI for a lower package, such as e3, would be beneficial.
Microsoft has very poor security, and Defender is ineffective.
The comprehensive nature of the solution justifies the cost.
Microsoft 365 is cost-intensive, and alternate options like OpenOffice, LibreOffice, or Google Workspace are not as expensive.
The solution might be considered pricey for some, however, the comprehensiveness of the suite justifies its cost.
It could be more affordable.
Using Teams helps our team's productivity because rather than having to make a proper chart again, if I am reviewing someone else's work and I find a mistake, I'll just do it in Excel and it automatically gets updated in the PPT.
Mobile access to SharePoint in Microsoft 365 Business saves a lot of time because it does not require physical presence, enabling everyone from various distances to access, save, and read all the manuals, which greatly increases efficiency in our business.
Conditional Access policies have made the biggest difference for my organization because they help us control access based on risk, location, and device, which is very useful in preventing unauthorized access.
| Product | Mindshare (%) |
|---|---|
| Microsoft 365 Business | 3.0% |
| ShareFile | 5.4% |
| Other | 91.6% |


| Company Size | Count |
|---|---|
| Small Business | 115 |
| Midsize Enterprise | 44 |
| Large Enterprise | 104 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 3 |
| Large Enterprise | 3 |
Microsoft 365 Business offers a comprehensive suite of tools for communication, collaboration, and productivity, providing seamless integration and cloud accessibility across apps like Teams, Outlook, and SharePoint, ensuring businesses can operate efficiently and flexibly.
Designed for modern work environments, Microsoft 365 Business enhances productivity through apps like OneNote and Power BI. Its integration across Word, Excel, and PowerPoint enables efficient data management and communication across devices, boosting workflow and collaboration. Despite some limitations in platform integration and scalability, its user-friendly interface, high security, and automatic updates promote broad adoption. Issues with interface complexity, licensing, and responses from technical support require attention. Enhanced AI integration and reduced resource consumption could further improve user experience.
What are the key features of Microsoft 365 Business?Microsoft 365 Business is implemented in diverse industries, supporting sectors like education, finance, healthcare, and tech. It enhances collaboration in remote work environments, enabling secure data management in compliance-focused industries. Features like enhanced email management and cloud-based document storage are leveraged to improve operations and efficiency.
Progress® ShareFile® AI-powered document collaboration platform is designed to help businesses run client work from start to finish—securely, efficiently and with less friction.
Built for organizations that handle sensitive information—such as accounting, legal and financial services—ShareFile software goes beyond traditional file transfer tools to support a more connected, end-to-end client experience. From document collection and collaboration to approvals, e-signatures and secure storage, ShareFile software unifies key stages of client work in a single, secure platform.
With ShareFile, teams can securely share files, manage document workflows and collaborate with clients through branded client portals—while helping maintain visibility into documents, requests and client interactions. Instead of juggling disconnected tools, businesses can streamline processes, reduce manual work and create more consistent, professional client experiences.
ShareFile combines secure file transfer, client portals, document workflow automation and e-signature capabilities into one solution, helping teams move work faster, while helping organizations manage sensitive data.
Key capabilities include:
By unifying people, processes and data into a single platform, ShareFile software helps reduce tool sprawl and enables teams to scale client work without increasing complexity. Benefits can include improved efficiency, more consistent client experiences and stronger operational outcomes.
ShareFile software is a modern alternative to legacy FTP systems and basic file-sharing tools—purpose-built to help organizations run client work end-to-end, improve client experiences and operate with greater confidence.
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