Microsoft 365 Business vs Office 365 comparison

Microsoft 365 Business and Office 365 are both solutions in the Content Collaboration Platforms category. Microsoft 365 Business is ranked #8 with an average rating of 8.2, while Office 365 is ranked #9 with an average rating of 8.0. Microsoft 365 Business holds a 1.7% mindshare in CCP, compared to Office 365’s 6.3% mindshare. Additionally, 97% of Microsoft 365 Business users are willing to recommend the solution, compared to 94% of Office 365 users who would recommend it.

Microsoft 365 Business

Read 244 Microsoft 365 Business reviews

580 Views
243 Comparison Views

97% willing to recommend

Office 365

Read 89 Office 365 reviews

2,039 Views
937 Comparison Views

94% willing to recommend

Microsoft 365 Business

Office 365

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Microsoft 365 Business and Office 365 based on real PeerSpot user reviews.

Find out in this report how the two Content Collaboration Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Microsoft 365 Business vs. Office 365 Report (Updated: April 2025).

Buyer's Guide

Microsoft 365 Business vs. Office 365

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft 365 Business

Ranking in Content Collaboration Platforms

8th

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

244

Ranking in other categories

Mobile Device Management (MDM) (2nd)

Office 365

Ranking in Content Collaboration Platforms

9th

Average Rating

8.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Content Collaboration Platforms category, the mindshare of Microsoft 365 Business is 1.7%, up from 1.6% compared to the previous year. The mindshare of Office 365 is 6.3%, down from 6.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms

Featured Reviews

Luca Turco

ICT Manager at Calzavara S.p.A

Subscription model ensures continuous updates and connectivity across devices

The subscription model of Microsoft 365 Business is beneficial since it provides continuous updates, including functional updates and transformations of the product. This contrasts with older perpetual licenses that rarely received updates. The overall suite is very complete, and being tied to a vendor that improves week by week is of great value. Implemented features like sharing calendars and access to emails on multiple devices enhance basic functionalities that were previously lacking.

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Minos Pitsillides

IT Director at IT-Flow ltd

Excellent technical support, easy to install, but the price, while affordable, could be improved

Office 365 is scalable, but it is dependent on the situation. We don't have a problem with it from an organizational standpoint. They started with 100 employees and then added another 500 after six months, for a total of 600 employees. The setup of new users, new emails, and new applications to be assigned to the new users is straightforward. They also provide the PowerShell command, which they provided more, development type, like, for example, you can create users, not manually, but through a script that can create users, for example, 100 users in two, three minutes, and you don't do it manually. They're fantastic. My portfolio contains approximately 50 companies. Office 365 is our primary platform for the 50 companies. I only have one on G Suite, and the majority of them will be migrating from G Suite to 365 in the coming month.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a scalable solution."

"The solution allows for easy collaboration. You are able to use, for example, Excel and go online to the cloud and save your documents offline rather than on a personal hard drive. In my organization, we promote collaboration when possible and this solution does a good job at providing this functionality. The solution is always updated and we receive the latest features. Additionally, they offer many other services we do not use very much but are available, such as Power BI."

"Overall, I have found it to be a good, reliable product."

"Its interface looks clean, and its performance seems quite fast. It is faster than our previous app."

"Everything gets integrated. Different services that they provide are well integrated into the entire system, which is the biggest strength of Microsoft products. Everything works together. If I create a Microsoft Teams theme, I get a SharePoint site and planner. Everything, including permissions, is scoped, which is really nice."

"The product's initial setup phase was straightforward."

"Microsoft 365 Business is stable and scalable, and the installation is straightforward as well."

"The platform has a good performance. It helps us in finding emails."

More Microsoft 365 Business pros

"Adaptable solution with a good interface. It's easy to set up and easy to use."

"There are all sorts of really good tools for use on the information security side that allow us to make sure that our people are doing business and doing business right."

"The most valuable feature is the integration with OneDrive, which has allowed us, a small business, easy access to a cloud environment, with no need to back up the data from five different computers."

"It's nice that it's an all-in-one solution and everything is all in one place."

"The most innovative feature of Office 365 is the Power Apps, which allows us to automate literally everything that we want automated. For example, sending attachments to specific folders on SharePoint, adding people's SharePoint when certain apps are performed, or emailing certain people at certain instances, such as when you've done a follow-up with the CRM and you need a marketing email to be sent out at a particular point."

"The solution is quite intuitive and easy to use."

"It's inexpensive to license."

"The cloud service and Skype are the most valuable features."

More Office 365 pros

Cons

"The cloud performance and the ability to work remotely are actually not very good. I prefer to work on-prem on my laptop. The quality is better."

"The installation is at a moderate level of difficulty. It could be easier to install."

"Some of the functionalities available in the desktop version are not available on the cloud."

"The downside of Microsoft 365 Business stems from the fact that it is a bit of a pricey product."

"Sometimes we have trouble with the updates that are released."

"We expect improvements in analyzing capabilities."

"Areas that need improvement are pricing, stability, and scalability."

"Technical support could be a bit better. It's an aspect Microsoft could improve upon."

More Microsoft 365 Business cons

"There are some complexities to the initial setup if you use some of the more advanced features."

"In terms of improvement, it should have tutorials when you first have the opportunity to use it, to be able to really learn it."

"Normally, they have a way to work with specific developments, and I think they shouldn't allow the partners to make some changes they have made. When I have a client with a lot of changes, we have a problem with that because there aren't rules to develop inside the ERP, so you can do anything."

"The integration with mobile services is not so good. It's coming, but they could improve a lot."

"In the next release, I would like to have a more intuitive tutorial."

"Microsoft Defender for Office 365 could use some customization, but this area for improvement is trivial."

"Office 365 could be easier to use at first. Tutorials are needed to know how to use the solution."

"There are several additional features we would like to see, such as advanced features of SAN protection in Office 365. The main thing is the SAN protection; we would like to see a lot of advanced features added because we had a lot of spam attacks."

More Office 365 cons

Pricing and Cost Advice

"The cost is on the high end, particularly when you have multiple users."

"I find the pricing of Microsoft 365 Business to be reasonable."

"I have no issues with the pricing and licensing is on a yearly basis."

"There would be licensing costs because Microsoft 365 Business requires a product key and a license to be present in order to use its products."

"The program is inexpensive."

"You need to purchase the license."

"They are always a bit pricey. They should reduce their prices or make it free because we already have other solutions, like Google Suite, which are cheaper or free."

"Its cost is fine because I have a lot of devices in my account."

More Microsoft 365 Business pricing and cost advice

"Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."

"The price of Office 365 is very expensive."

"The pricing is not really high, but one can get the software with the license key for free."

"For the moment, we are paying on a monthly basis because we are still adapting the support and how we want to proceed. I think we will move to paying for the annual license."

"We have a license to use this solution. We have an E3 license which covers many different solutions."

"The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."

"The pricing/licensing is easy to manage."

"I think that we pay $9.99 USD per user, monthly."

More Office 365 pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

10%

Real Estate/Law Firm

Healthcare Company

Educational Organization

78%

Computer Software Company

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Microsoft 365 Business?

The product's initial setup phase was straightforward.

See all answers

What is your experience regarding pricing and costs for Microsoft 365 Business?

The solution might be considered pricey for some, however, the comprehensiveness of the suite justifies its cost. It is generally still worth the money and is cost-effective when considering the pr...

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What needs improvement with Microsoft 365 Business?

Price is an area for improvement, as spending less money would always be preferable. However, the comprehensive nature of the solution justifies the cost.

See all answers

What is your experience regarding pricing and costs for Office 365?

I am not aware of the cost at work, but the cost for personal use has increased significantly and feels expensive.

See all answers

What needs improvement with Office 365?

Moving from the original Outlook to Outlook 365 was problematic because I couldn't transfer a lot of my previous emails. This is an area where improvement is needed to make the transition smoother....

See all answers

What is your primary use case for Office 365?

I use Office 365 ( /products/office-365-reviews ) strictly for sales. As a small office, we utilize products like Outlook and Word.

See all answers

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Compared 33% of the time

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Compared 12% of the time

Atlassian Confluence vs Office 365

Compared 8% of the time

Box vs Office 365

Compared 7% of the time

Microsoft OneDrive vs Office 365

Compared 7% of the time

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Product Reports

Buyer's Guide

Microsoft 365 Business

April 2025

Download Microsoft 365 Business product report

Buyer's Guide

Office 365

April 2025

Download Office 365 product report

Also Known As

Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1

Overview

Microsoft 365 Business is an essential tool for organizations focusing on emails, document management, and collaboration, leveraging its cloud-based applications for daily office tasks and remote work.

Organizations utilize Microsoft 365 Business to enhance productivity and ensure secure document sharing, integrating it with tools like Word, Excel, PowerPoint, Teams, and SharePoint. It's widely used for business intelligence, mobile device management, and remote document access. Many businesses migrate to Microsoft 365 Business for better connectivity and efficiency, appreciating its seamless tool integration, which aids in financial functions and team collaboration. Users value its high productivity, extensive collaboration via Teams, and cost-effective subscription plans, despite areas needing improvement, such as admin panels, security integration, and user experience.

What are the most important features of Microsoft 365 Business?

High productivity without custom tools
Seamless integration across devices
Extensive collaboration via Teams, file sharing, and video conferencing
Offline access
Ease of use and simplicity in adding licenses
Security and cost-effectiveness of subscription plans
Auto-updating software
SharePoint, Power BI, OneDrive, Outlook integration
Unified cloud storage

What are the benefits or ROI users should look for in reviews?

Enhanced productivity and collaboration
Cost savings with subscription plans
Increased mobility and remote access
Improved document security and sharing
Seamless integration with business applications
Efficiency in business intelligence and mobile device management

In specific industries like finance and remote work-centric sectors, Microsoft 365 Business is implemented extensively for its robust document management, financial functions, and exceptional team collaboration capabilities. Its unified cloud storage and mobile access ensure teams stay connected and productive, regardless of location.

Microsoft

Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.

Microsoft

Sample Customers

Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company

Me & the Bees Lemonade

Buyer's Guide

Microsoft 365 Business vs. Office 365

April 2025

Free Report: Microsoft 365 Business vs. Office 365

Find out what your peers are saying about Microsoft 365 Business vs. Office 365 and other solutions. Updated: April 2025.

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