Office 365 and Microsoft 365 Business compete in the sphere of productivity and business efficiency tools. Microsoft 365 Business has the upper hand due to its enhanced security features and comprehensive endpoint management.
Features: Office 365 provides rapid deployment and ease of integration with tools like SharePoint, Yammer, and Microsoft Planner for effective communication and project management. Microsoft 365 Business offers robust security with Defender, data loss prevention tools, and Intune for endpoint management, providing a superior, secure package.
Room for Improvement: Office 365 struggles with non-Microsoft platform integration and needs user-friendly interfaces for task management. There's demand for better documentation and collaboration features. Microsoft 365 Business users request better platform integration and reduced licensing costs, along with more streamlined management interfaces.
Ease of Deployment and Customer Service: Office 365 and Microsoft 365 Business leverage public cloud models for easy deployment. While Office 365 is straightforward with local partner support for quick troubleshooting, Microsoft 365 Business requires an understanding of service agreements and partner communication for technical resolution.
Pricing and ROI: Office 365 offers flexible and cost-effective licensing plans, appealing to smaller organizations. Microsoft 365 Business, although pricier, provides broader security and mobile management solutions, resulting in greater long-term value. Both optimize collaborative work, delivering substantial ROI.
It also provides good security and the ability for normal users to create simple applications without needing developers.
We have had good support from Microsoft, with responsive and well-trained staff who are very polite.
It would be beneficial if Microsoft had more expert customer support staff.
I haven't needed any support from Microsoft with Microsoft 365 Business; in my three years, I haven't encountered any instances.
At times if you're trying to use their online support, they'll send you to an article that may or may not have anything to do with what you're looking for.
It works properly, and I have never needed to contact support.
The file-sharing feature in Microsoft 365, specifically using OneDrive, is unreliable.
The stability of Microsoft 365 Business is rated nine out of ten.
The integration capabilities of Office 365 with Word, Excel, and Outlook with OneDrive for cloud storage have been smooth and work well.
The comprehensive nature of the solution justifies the cost.
Providing Power BI for a lower package, such as e3, would be beneficial.
Microsoft has very poor security, and Defender is ineffective.
One of the big changes is when Microsoft updates anything, they will switch where some of the settings are and where to find them, which becomes a little frustrating because you're used to it in one spot and it's someplace else.
Microsoft could improve their support; I don't deal with Office 365 or Office 365 application-specific issues, but I wonder if it's similar where you get someone from Microsoft to hold your case, which could take a couple of days, maybe a week in between when they get back in contact with you.
Microsoft 365 is cost-intensive, and alternate options like OpenOffice, LibreOffice, or Google Workspace are not as expensive.
The solution might be considered pricey for some, however, the comprehensiveness of the suite justifies its cost.
It could be more affordable.
My experience with the pricing or licensing of Office 365 is that a lot of times we've gotten them when they've been on sale, so we've had really good pricing for the Microsoft products.
Using Teams helps our team's productivity because rather than having to make a proper chart again, if I am reviewing someone else's work and I find a mistake, I'll just do it in Excel and it automatically gets updated in the PPT.
When working with data, I am easily able to share among team members through Microsoft Teams.
The subscription model of Microsoft 365 Business is beneficial since it provides continuous updates, including functional updates and transformations of the product.
Office 365 has positively impacted my organization by making the salespeople more accurate because they've been able to use the features in Excel instead of relying on the calculator or adding machine.
The best features with Office 365 include the ability to access email anywhere since it's not an on-premises server, it's in the cloud, which saves us on storage and exchange administration.
| Product | Market Share (%) |
|---|---|
| Office 365 | 8.8% |
| Microsoft 365 Business | 1.9% |
| Other | 89.3% |
| Company Size | Count |
|---|---|
| Small Business | 110 |
| Midsize Enterprise | 44 |
| Large Enterprise | 101 |
| Company Size | Count |
|---|---|
| Small Business | 62 |
| Midsize Enterprise | 29 |
| Large Enterprise | 68 |
Microsoft 365 Business offers a comprehensive suite of tools for communication, collaboration, and productivity, providing seamless integration and cloud accessibility across apps like Teams, Outlook, and SharePoint, ensuring businesses can operate efficiently and flexibly.
Designed for modern work environments, Microsoft 365 Business enhances productivity through apps like OneNote and Power BI. Its integration across Word, Excel, and PowerPoint enables efficient data management and communication across devices, boosting workflow and collaboration. Despite some limitations in platform integration and scalability, its user-friendly interface, high security, and automatic updates promote broad adoption. Issues with interface complexity, licensing, and responses from technical support require attention. Enhanced AI integration and reduced resource consumption could further improve user experience.
What are the key features of Microsoft 365 Business?Microsoft 365 Business is implemented in diverse industries, supporting sectors like education, finance, healthcare, and tech. It enhances collaboration in remote work environments, enabling secure data management in compliance-focused industries. Features like enhanced email management and cloud-based document storage are leveraged to improve operations and efficiency.
Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.
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