We performed a comparison between OpenText Diagnostics and OpenText SiteScope based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The diagnostics and configuration are the solution's most valuable aspects."
"For banking and telecom solutions, it's been quite useful."
"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."
"The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."
"It's easy to template standard monitoring configurations, and automate monitoring configuration."
"For the system environment, SiteScope can be useful."
"Simplest tool for monitoring servers, web content, databases and other hardware. Its dashboard is really good."
"VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor."
"The product's readymade templates are perfect. It supports us a lot when we don't have much experience with the product. The templates offers us direction to proceed."
"The stability of the Micro Focus Voltage SiteScope is good."
"Infrastructure monitoring is the most valuable feature."
"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."
"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."
"The interface could be more user friendly."
"SiteScope isn't productive if you want to monitor RAM or if you want to monitor some URL."
"They have not kept up with browser security requirements or advances in GUIs, they switched to a corruptible database architecture instead of text config files."
"They should provide more templates for new vendor devices."
"We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope."
"Micro Focus Voltage SiteScope could improve by adding more features, such as cloud, APM, and DevOps monitoring."
"Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS."
"They need to offer better technical support, which, right now, is not helpful or responsive."
"It should improve its integrations with various tools, especially service management tools."
Earn 20 points
OpenText Diagnostics is ranked 35th in Application Performance Monitoring (APM) and Observability with 4 reviews while OpenText SiteScope is ranked 28th in Application Performance Monitoring (APM) and Observability with 24 reviews. OpenText Diagnostics is rated 7.8, while OpenText SiteScope is rated 7.6. The top reviewer of OpenText Diagnostics writes "Very good for transaction level monitoring, but expensive and HP needs better support and training". On the other hand, the top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". OpenText Diagnostics is most compared with Dynatrace and Accedian Skylight, whereas OpenText SiteScope is most compared with SCOM, Dynatrace, AppDynamics, Prometheus and Splunk Enterprise Security. See our OpenText Diagnostics vs. OpenText SiteScope report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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