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MHR iTrent vs Sage People comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MHR iTrent
Ranking in Benefits Administration
19th
Ranking in Cloud HCM
22nd
Average Rating
4.6
Reviews Sentiment
4.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Sage People
Ranking in Benefits Administration
20th
Ranking in Cloud HCM
23rd
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
15
Ranking in other categories
Talent Management (27th), HR Analytics Software (9th), Talent Acquisition (16th)
 

Mindshare comparison

As of March 2026, in the Cloud HCM category, the mindshare of MHR iTrent is 1.2%, up from 0.7% compared to the previous year. The mindshare of Sage People is 1.4%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
MHR iTrent1.2%
Sage People1.4%
Other97.4%
Cloud HCM
 

Featured Reviews

reviewer2215695 - PeerSpot reviewer
NA at a university with 5,001-10,000 employees
A scalable solution with good functionalities, but customer support needs to improve
Customer support and getting help from MHR iTrent are not great at all. MHR iTrent concentrates too much on sales, like a selling mechanism. They don't concentrate on helping their existing clients get the most out of the solution. All they're interested in is selling you something else to add on.
Ruth Baker - PeerSpot reviewer
HRIS Implementation Consultant at a computer software company with 10,001+ employees
A highly scalable product that provides excellent dashboard and reporting features
The initial setup is easy. We need to be technically savvy. We need to have experience with HR systems to be involved in the setups. For someone who's never had an HR system before, it's going to be very overwhelming. The solution has got a lot of functionalities, which is brilliant. It is 90% customizable. We can configure it exactly as we want it. We would definitely need someone with HR systems experience to understand the backend. We can configure the back end as much as we like. We can also do it once we’ve gone live with the system.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"MHR iTrent's functionality and the payroll part are good."
"The retrospection feature within iTrent is really good and better than what some other software provides. It's really useful."
"Without a doubt, the most valuable aspect of this solution is the reports, as it offers endless possibilities for report customization. You can easily build any report you can imagine with this system."
"The solution provides the ability to trace back records, is reliable, makes life easy, and is secure."
"Compared to the other system that we were using, I think Sage is more friendly. As an administrator, Sage's dashboard is visually friendly and many tasks are easier to accomplish. Another feature that we've liked since we started using Sage is the reporting. With the other system, we needed to configure a lot of things manually when it came to reporting, but with Sage the reporting tasks are much simpler."
"I guess I would say maybe that it is a more robust system."
"The product is really easy to customise and configure, and the automation has enabled us to manage several HR processes at the right time in the correct manner."
"The solution is beneficial overall."
"The most valuable feature of Sage People is the integration with our payroll system."
"The solution's initial setup was straightforward."
 

Cons

"MHR's customer service needs to improve. It's dreadful at the moment. They're not very customer-focused."
"Customer support and getting help from MHR iTrent are not great at all."
"The product lacks several features available in more mature products."
"There were a couple of things that we wanted to customize, but we couldn’t do it ourselves."
"The automation in Sage People could improve. The solution is the best used for data storage but the automation could be better to have more functionality."
"Its technical support could have been better."
"In my opinion, the performance management module of this system could use improvement as it falls behind compared to other specialized performance management platforms."
"The budget module does not work. Sage People need to maybe make it more user-friendly."
"If Sage People were to become a fully cloud-based solution, it could lead to significant improvements. With the COVID pandemic highlighting the benefits of remote work, a complete shift to cloud-based functionality would be a welcome development for users."
"There is a mash-up of Visualforce and apex triggers which bear down heavily on the system."
 

Pricing and Cost Advice

Information not available
"The cost of Sage People varies depending on the financial resources of the organization. While it may be affordable for middle-level companies, it may be more challenging for young companies to bear the cost."
"We have to purchase the solution's license to use it."
"The pricing is reasonable."
"The price of the solution is reasonable."
"There is other software on the market that can do similar functions to Sage People that could be better in price. Some solution allows you to do your payroll processes by month or by the process. Small companies could benefit by using another solution."
"Its cost is moderate for a multi-group licensing model."
"From an SME standpoint, I wouldn't necessarily describe it as expensive. However, for the average startup, it may not be affordable since our current annual expenditure on the system, which supports approximately 210-220 users, amounts to approximately £15,000 to £18,000."
"I believe we pay licensing on a yearly basis, but I can't comment on the total amount that we pay on licensing."
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Computer Software Company
9%
University
8%
Government
8%
Comms Service Provider
13%
Marketing Services Firm
11%
Construction Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise7
Large Enterprise6
 

Questions from the Community

What needs improvement with MHR iTrent?
I'm not particularly happy with it if I'm being honest. But that is more due to the service provided by MHR rather than the software iTrent. I would like to improve the customer service in particul...
What is your primary use case for MHR iTrent?
We use it as an integrated HR payroll system. Any queries regarding the system not doing what it should are usually about the service provided by MHR—the customer service, the responses, and cases ...
What advice do you have for others considering MHR iTrent?
If customer support is part of the product, I would rate it a three out of ten.
Ask a question
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Comparisons

 

Also Known As

MidlandHR iTrent, iTrent
Fairsail
 

Overview

 

Sample Customers

Brighton and Hove City Council, Cafcass, Capel Manor College, Chesterfield Royal Hospital NHS, City and Islington College, City West Housing, Coventry University, Denbighshire County Council, Dudley College, Dyfed Powys Police Force, East Durham College
Rocketship Education, Monitise, u-blox, SolarWinds, Mitsubishi, SmartStream, Canonical, Betfair
Find out what your peers are saying about MHR iTrent vs. Sage People and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.