MHR iTrent vs Sage People comparison

MHR and Sage are both solutions in the Cloud HCM category. MHR is ranked #23 with an average rating of 4.5, while Sage is ranked #28. MHR holds a 0.7% mindshare in CHCM, compared to Sage’s 0.8% mindshare. Additionally, 81% of Sage users are willing to recommend the solution.

MHR iTrent

Read 2 MHR iTrent reviews

522 Views
423 Comparison Views

0% willing to recommend

Sage People

Read 15 Sage People reviews

699 Views
440 Comparison Views

81% willing to recommend

MHR iTrent

Sage People

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Executive SummaryUpdated on Nov 3, 2024

MHR iTrent and Sage People are HR software solutions competing in the HR management category. MHR iTrent has an advantage in customer pricing satisfaction and support, while Sage People leads with its comprehensive features, making it a preferred choice due to its overall value.

Features: MHR iTrent provides robust payroll capabilities, customizable reporting, and solutions for complex HR needs. Sage People emphasizes advanced analytics, scalability, and growth-enabling features. MHR iTrent focuses on specific HR functionalities, whereas Sage People offers a broad range of capabilities for expanding businesses.

Ease of Deployment and Customer Service: MHR iTrent delivers a flexible deployment model along with strong customer support, facilitating a smooth onboarding process. Sage People prioritizes user-friendly implementation via cloud-based deployment and strategic customer service options. MHR iTrent's flexibility is suitable for diverse environments, while Sage People's approach aids in efficient, quick transitions.

Pricing and ROI: MHR iTrent offers competitive setup costs and solid ROI for detailed HR needs. Sage People, despite a higher initial expense, provides significant returns through efficient features and scalability. MHR iTrent presents value through affordable pricing for core HR tasks. Sage People's higher cost is justified by long-term growth potential.

To learn more, read our detailed MHR iTrent vs. Sage People Report (Updated: August 2025).

Buyer's Guide

MHR iTrent vs. Sage People

August 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MHR iTrent

Ranking in Benefits Administration

24th

Ranking in Cloud HCM

23rd

Average Rating

4.6

Reviews Sentiment

4.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Sage People

Ranking in Benefits Administration

33rd

Ranking in Cloud HCM

28th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Talent Management (31st), HR Analytics Software (12th), Talent Acquisition (18th)

Mindshare comparison

As of August 2025, in the Cloud HCM category, the mindshare of MHR iTrent is 0.7%, up from 0.7% compared to the previous year. The mindshare of Sage People is 0.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud HCM

Featured Reviews

reviewer2215695

NA at a university with 5,001-10,000 employees

A scalable solution with good functionalities, but customer support needs to improve

Customer support and getting help from MHR iTrent are not great at all. MHR iTrent concentrates too much on sales, like a selling mechanism. They don't concentrate on helping their existing clients get the most out of the solution. All they're interested in is selling you something else to add on.

Read full review

Spencer Gray

People Advisor at Thomas International

Highly customizable, robust, and access to helpful online community

In my opinion, the performance management module of this system could use improvement as it falls behind compared to other specialized performance management platforms. While I understand that this system is not solely focused on performance management and is more of a generalist solution, it still lacks the capabilities and features that you can find in other specialized platforms. If we were to switch to a provider solely focused on performance management, we would have access to a wider range of features and capabilities that are not currently available in this system. Sage People offers a wide range of functions that meet most requirements. However, there is still room for improvement. One feature that I would like to see added is the ability to detect and address any failures in the custom processes or functions built within the system. I would like to see a tool that can automatically sense and identify any issues in the system. Currently, when something goes wrong, it's not always immediately obvious and requires a lot of manual troubleshooting. It would be helpful if there was an error message that clearly explained why the system is failing. This would speed up the investigation process and make it ten times faster.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The retrospection feature within iTrent is really good and better than what some other software provides. It's really useful."

"MHR iTrent's functionality and the payroll part are good."

"The solution's initial setup was straightforward."

"Compared to the other system that we were using, I think Sage is more friendly. As an administrator, Sage's dashboard is visually friendly and many tasks are easier to accomplish. Another feature that we've liked since we started using Sage is the reporting. With the other system, we needed to configure a lot of things manually when it came to reporting, but with Sage the reporting tasks are much simpler."

"The solution is beneficial overall."

"The report builder and dashboard builder are very, very good."

"The solution provides the ability to trace back records, is reliable, makes life easy, and is secure."

"I guess I would say maybe that it is a more robust system."

"The reporting features are also very valuable because, on top of 300+ reports available on the system, you can also customize quite a number of reports."

"Sage makes all the information accessible, like pulling a file because an employee needs something ASAP. It's all in the system. It's easy to find old reports if I need them for payroll purposes. It might take days to do some of this work by hand."

More Sage People pros

Cons

"Customer support and getting help from MHR iTrent are not great at all."

"MHR's customer service needs to improve. It's dreadful at the moment. They're not very customer-focused."

"Its stability could be better."

"The integration with our payroll system could improve. However, it is managed by another company."

"There were a couple of things that we wanted to customize, but we couldn’t do it ourselves."

"Right now, Sage doesn't seem to have what we are looking for when it comes to managing HR tickets. In my previous experiences with other HR software, we had to buy another solution to obtain this functionality, and it would be a great feature for Sage to consider adding. For an HR system, Sage would do very well to include it."

"Its technical support could have been better."

"The user interface is not great."

"In my opinion, the performance management module of this system could use improvement as it falls behind compared to other specialized performance management platforms."

"The automation in Sage People could improve. The solution is the best used for data storage but the automation could be better to have more functionality."

More Sage People cons

Pricing and Cost Advice

Information not available

"We have to purchase the solution's license to use it."

"The pricing is reasonable."

"The cost of Sage People varies depending on the financial resources of the organization. While it may be affordable for middle-level companies, it may be more challenging for young companies to bear the cost."

"From an SME standpoint, I wouldn't necessarily describe it as expensive. However, for the average startup, it may not be affordable since our current annual expenditure on the system, which supports approximately 210-220 users, amounts to approximately £15,000 to £18,000."

"Its cost is moderate for a multi-group licensing model."

"I think it's reasonably priced. But in comparison to other systems, I would choose them over Sage People, regardless of their prices."

"There is other software on the market that can do similar functions to Sage People that could be better in price. Some solution allows you to do your payroll processes by month or by the process. Small companies could benefit by using another solution."

"I believe we pay licensing on a yearly basis, but I can't comment on the total amount that we pay on licensing."

More Sage People pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

15%

Computer Software Company

13%

Comms Service Provider

12%

Government

10%

Computer Software Company

20%

Comms Service Provider

15%

Educational Organization

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about MHR iTrent?

MHR iTrent's functionality and the payroll part are good.

See all answers

What needs improvement with MHR iTrent?

I'm not particularly happy with it if I'm being honest. But that is more due to the service provided by MHR rather than the software iTrent. I would like to improve the customer service in particul...

See all answers

What is your primary use case for MHR iTrent?

We use it as an integrated HR payroll system. Any queries regarding the system not doing what it should are usually about the service provided by MHR—the customer service, the responses, and cases ...

See all answers

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Comparisons

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Compared 46% of the time

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Compared 41% of the time

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Compared 33% of the time

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Compared 26% of the time

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Product Reports

Buyer's Guide

Cloud HCM

August 2025

Download MHR iTrent product report

Buyer's Guide

Sage People

July 2025

Download Sage People product report

Also Known As

MidlandHR iTrent, iTrent

Fairsail

Overview

iTrent is a single, web based HR, payroll, talent management and workforce planning solution supporting latest operational methodologies for managing people. From organisational planning, attraction and selection, to pay, performance management, learning and development, and retention. iTrent helps align people to organisational goals, develop talent to support future requirements and release the true value of your people.

MHR

Connect teams across borders

Customise communications: Deliver business updates to specific groups and gather feedback with surveys.
Personalise experiences: Create engaging, branded experiences – tailored by group or region.
Connect global teams: Manage your entire workforce, wherever they are. Embed global policies while enforcing local regulations.
Help teams thrive, anywhere: Support wellbeing, provide localised benefits packages, and more.

Get ahead with actionable HR analytics

Make informed decisions: Use People analytics for actionable insights in seconds.
Provide real-time insights: Give up-to-the-minute recommendations so leaders jump on trends and adjust plans.
Customise dashboards: Plan hiring, analyse attrition, manage absence, and more.
Get actionable feedback: Understand the employee experience through surveys, tailored to different groups.

Compete successfully for top talent

Deliver a differentiated, stand-out candidate experience with easy-to-use employer branding themes and options that shows off your culture and company story.
Fill roles faster with skilled talent using our unique, AI-powered, intelligent candidate matching.
Have new employees hit the ground running with seamless remote pre-boarding and onboarding experiences.

Sage

Sample Customers

Brighton and Hove City Council, Cafcass, Capel Manor College, Chesterfield Royal Hospital NHS, City and Islington College, City West Housing, Coventry University, Denbighshire County Council, Dudley College, Dyfed Powys Police Force, East Durham College

Rocketship Education, Monitise, u-blox, SolarWinds, Mitsubishi, SmartStream, Canonical, Betfair

Buyer's Guide

MHR iTrent vs. Sage People

August 2025

Free Report: MHR iTrent vs. Sage People

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