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MHR iTrent vs Oracle HCM Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MHR iTrent
Ranking in Benefits Administration
25th
Ranking in Cloud HCM
24th
Average Rating
4.6
Reviews Sentiment
4.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Oracle HCM Cloud
Ranking in Benefits Administration
2nd
Ranking in Cloud HCM
4th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
74
Ranking in other categories
Talent Management (4th), HR Analytics Software (1st), Talent Acquisition (3rd)
 

Mindshare comparison

As of September 2025, in the Cloud HCM category, the mindshare of MHR iTrent is 0.7%, up from 0.6% compared to the previous year. The mindshare of Oracle HCM Cloud is 10.1%, up from 9.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Market Share Distribution
ProductMarket Share (%)
Oracle HCM Cloud10.1%
MHR iTrent0.7%
Other89.2%
Cloud HCM
 

Featured Reviews

reviewer2215695 - PeerSpot reviewer
A scalable solution with good functionalities, but customer support needs to improve
Customer support and getting help from MHR iTrent are not great at all. MHR iTrent concentrates too much on sales, like a selling mechanism. They don't concentrate on helping their existing clients get the most out of the solution. All they're interested in is selling you something else to add on.
Kishor Namburu - PeerSpot reviewer
Streamlines HR operations and reduces management through valuable self-service features
We used Oracle HCM Cloud for HRMS to access without a perpetual license. We aimed to transition employees to the cloud because Oracle planned to stop support for E Business Suite by twenty twenty-five. We wanted to test and understand how Oracle HCM Cloud would support our business needs It…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"MHR iTrent's functionality and the payroll part are good."
"The retrospection feature within iTrent is really good and better than what some other software provides. It's really useful."
"I rate Oracle HCM Cloud nine out of ten."
"The most valuable features of Oracle HCM Cloud are the easy ability to customize the solution and applications. Additionally, the solution updates the solution"
"In terms of ERP, it's a good product. It's convenient."
"It is a configurable, scalable solution."
"Absence management, self-release, self-service, and raising help desk issues are particularly valuable."
"HCM Cloud's most valuable feature is its ease of use - it's interlinked, so you can drill down into information."
"Oracle HCM Cloud is essential for security needs and especially for payroll. The payroll feature is very good."
"The most valuable feature of Oracle HCM Cloud is the dashboards, customization, and configuration."
 

Cons

"MHR's customer service needs to improve. It's dreadful at the moment. They're not very customer-focused."
"Customer support and getting help from MHR iTrent are not great at all."
"The solutions could improve by having better performance. There are times when we have experienced some delays. The reports could be quicker."
"HCM's analytics features could be improved."
"I rate the technical support of Oracle HCM Cloud an eight out of ten. There is some room for improvement."
"The compensation module needs further automation."
"In some geographies, you might not find specific localizations. For example, here in Turkey, we can use all Oracle Cloud modules except for payroll. The Oracle payroll module isn't localized for the Turkish system. So, we need to integrate a separate, localized payroll solution with Oracle HCM."
"It would be very nice if we were able to roll back transactions from data that was loaded with the data loader."
"I would like to see improvements in the user experience, specifically reducing the number of clicks required to achieve desired outcomes. Additionally, enhancing the look and feel of the front end and allowing for a greater level of configuration would be beneficial. Its pricing should be less."
"Lacks relevancy for the current generation."
 

Pricing and Cost Advice

Information not available
"On an annual basis, we pay about $25,000 for our company. This includes the VAT, support, upgrades and everything else."
"I haven't personally dealt with the cost details, but based on client feedback, Oracle HCM Cloud is considered expensive due to additional support costs on top of licensing fees."
"I rate the product's pricing a seven out of ten."
"The solution’s pricing is high."
"Pricing is largely determined by what is agreed upon."
"The contract for one of them will be extended for three years and for another one for two years. One of them is paying monthly, and another one is paying per quarter. I don't know about the third one. So, it differs."
"I don't know how much it costs, but I know that everything is included. We don't pay anything extra apart from the licensing fee."
"The solution is expensive."
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Top Industries

By visitors reading reviews
Educational Organization
15%
Computer Software Company
13%
Comms Service Provider
12%
Government
10%
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise18
Large Enterprise32
 

Questions from the Community

What needs improvement with MHR iTrent?
I'm not particularly happy with it if I'm being honest. But that is more due to the service provided by MHR rather than the software iTrent. I would like to improve the customer service in particul...
What is your primary use case for MHR iTrent?
We use it as an integrated HR payroll system. Any queries regarding the system not doing what it should are usually about the service provided by MHR—the customer service, the responses, and cases ...
What advice do you have for others considering MHR iTrent?
If customer support is part of the product, I would rate it a three out of ten.
What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What do you like most about Oracle HCM Cloud?
The most valuable features of the solution are the core HR, absence, payroll, and recruitment modules.
What is your experience regarding pricing and costs for Oracle HCM Cloud?
Cost-management initiatives were implemented to reduce expenses, such as controlling overtime hours. Licensing costs were also a consideration, particularly regarding contractors.
 

Also Known As

MidlandHR iTrent, iTrent
Oracle Human Capital Management Cloud
 

Overview

 

Sample Customers

Brighton and Hove City Council, Cafcass, Capel Manor College, Chesterfield Royal Hospital NHS, City and Islington College, City West Housing, Coventry University, Denbighshire County Council, Dudley College, Dyfed Powys Police Force, East Durham College
Kovaion Consulting India Pvt. Ltd., eVerge Group, Kalpataru, Logicalis Inc., Macmillan Science and Education, Drivestream Inc., Kamal Osman Jamjoom Group LLC, WAXIE Sanitary Supply
Find out what your peers are saying about MHR iTrent vs. Oracle HCM Cloud and other solutions. Updated: August 2025.
867,676 professionals have used our research since 2012.