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MHR iTrent vs Oracle HCM Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MHR iTrent
Ranking in Benefits Administration
19th
Ranking in Cloud HCM
22nd
Average Rating
4.6
Reviews Sentiment
4.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Oracle HCM Cloud
Ranking in Benefits Administration
2nd
Ranking in Cloud HCM
4th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
75
Ranking in other categories
Talent Management (4th), HR Analytics Software (1st), Talent Acquisition (3rd)
 

Mindshare comparison

As of March 2026, in the Cloud HCM category, the mindshare of MHR iTrent is 1.2%, up from 0.7% compared to the previous year. The mindshare of Oracle HCM Cloud is 5.5%, down from 9.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
Oracle HCM Cloud5.5%
MHR iTrent1.2%
Other93.3%
Cloud HCM
 

Featured Reviews

reviewer2215695 - PeerSpot reviewer
NA at a university with 5,001-10,000 employees
A scalable solution with good functionalities, but customer support needs to improve
Customer support and getting help from MHR iTrent are not great at all. MHR iTrent concentrates too much on sales, like a selling mechanism. They don't concentrate on helping their existing clients get the most out of the solution. All they're interested in is selling you something else to add on.
AanilaNanda - PeerSpot reviewer
Human Resources Intern at a government with 10,001+ employees
Provides unified access to multiple HR functions and reduces navigation effort
I am generally satisfied with the talent management capabilities in Oracle HCM Cloud, but as I mentioned, there are certain pages that really lag sometimes and there are a lot of bugs in talent management. Before, when it had a responsive UI, it was fine, but after it switched to Redwood, I feel there are bugs, and the functionality stated in the documents is not accurate. It takes some time to get that feature, and we need to raise product SR or ask in the community how it works. It's not easily understandable, especially in the talent management area. One potential area of improvement for Oracle HCM Cloud is that it lags. It takes time to reflect the pages, and the loading time now requires us to wait for the page to load. Earlier, we used to click and see the page immediately. However, now we need to wait for it to get loaded, which can be frustrating when working in a fast mode.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"MHR iTrent's functionality and the payroll part are good."
"The retrospection feature within iTrent is really good and better than what some other software provides. It's really useful."
"The solution's scalability potential is very good, and we have more than 1,000 users ourselves."
"The most valuable feature is fast reporting."
"The most valuable feature is the support for mobile devices."
"The solution has new features like AI-embedded solutions that are very useful for helping customers gain a lot of new insights."
"The core part and the talent management part are most valuable."
"Our overall evaluation of Oracle HCM Cloud as a general ledger tool is mixed. It is a comprehensive and versatile piece of software."
"We haven't had a single issue with stability, and we've been using it for more than three years."
"The ability to update your information online from any device is invaluable Performing performance reviews online Removing the need to use paper Giving the data to produce the analytics These weren't possible before we had this system."
 

Cons

"Customer support and getting help from MHR iTrent are not great at all."
"MHR's customer service needs to improve. It's dreadful at the moment. They're not very customer-focused."
"Lacks relevancy for the current generation."
"The user interface is not conducive to high volume data entry."
"The recruitment aspect is good, but it's new and it still needs some enhancements. In the future, we hope it will be similar to Taleo."
"Legal local legislation integration could improve."
"In the next release, I would like to see a new recruitments module. I would like to see the preboarding so that it sends out integrations through personal email. That would be very useful."
"It would be very nice if we were able to roll back transactions from data that was loaded with the data loader."
"HCM's analytics features could be improved."
"It could be more user-friendly."
 

Pricing and Cost Advice

Information not available
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten."
"Licensing fees are on a yearly basis."
"On an annual basis, we pay about $25,000 for our company. This includes the VAT, support, upgrades and everything else."
"The solution is expensive."
"I haven't personally dealt with the cost details, but based on client feedback, Oracle HCM Cloud is considered expensive due to additional support costs on top of licensing fees."
"Pricing is largely determined by what is agreed upon."
"The data traffic cost is expensive. The solution can scale up beyond my imagination, but the cost can rise up easily."
"The is a license needed to use the solution. The license can be paid in different increments, such as quarterly."
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Computer Software Company
10%
Government
9%
University
9%
Manufacturing Company
9%
Financial Services Firm
8%
Comms Service Provider
7%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise18
Large Enterprise33
 

Questions from the Community

What needs improvement with MHR iTrent?
I'm not particularly happy with it if I'm being honest. But that is more due to the service provided by MHR rather than the software iTrent. I would like to improve the customer service in particul...
What is your primary use case for MHR iTrent?
We use it as an integrated HR payroll system. Any queries regarding the system not doing what it should are usually about the service provided by MHR—the customer service, the responses, and cases ...
What advice do you have for others considering MHR iTrent?
If customer support is part of the product, I would rate it a three out of ten.
What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What do you like most about Oracle HCM Cloud?
The most valuable features of the solution are the core HR, absence, payroll, and recruitment modules.
What is your experience regarding pricing and costs for Oracle HCM Cloud?
I feel the pricing for Oracle HCM Cloud is market competitive; other products are in the same range. Out of ten, I feel it's around six or seven. It's reasonable and not that much.
 

Also Known As

MidlandHR iTrent, iTrent
Oracle Human Capital Management Cloud
 

Overview

 

Sample Customers

Brighton and Hove City Council, Cafcass, Capel Manor College, Chesterfield Royal Hospital NHS, City and Islington College, City West Housing, Coventry University, Denbighshire County Council, Dudley College, Dyfed Powys Police Force, East Durham College
Kovaion Consulting India Pvt. Ltd., eVerge Group, Kalpataru, Logicalis Inc., Macmillan Science and Education, Drivestream Inc., Kamal Osman Jamjoom Group LLC, WAXIE Sanitary Supply
Find out what your peers are saying about MHR iTrent vs. Oracle HCM Cloud and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.