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Skyhigh Security vs Zscaler Internet Access comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
Iboss enhances security, reduces bandwidth and bottlenecks, offering cost efficiency and 15% time savings despite delayed Mac agent.
Sentiment score
5.0
Skyhigh Security enhances efficiency, reduces manual tasks, and improves governance, though exact financial benefits are hard to quantify.
Sentiment score
5.8
Zscaler Internet Access delivers cost savings, improved security, and productivity with ROI seen in as little as three months.
With iboss, whenever you turn on your laptop, the iboss agent automatically connects to the iboss cloud, enforcing all security policies. So with respect to the security side, it strengthens measures.
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
I have seen a clear, measurable return on investment within the first twelve months of deploying iboss.
cyber security specialist at cyvogenix
I have seen some cost effectiveness from iboss; it has reduced certain support requirements, making it a more hands-off solution.
Managing Director
With Skyhigh Security, that same analysis could often be reduced to around ten minutes
Sales Engineer at a consultancy with 11-50 employees
By moving to having more in the cloud, their cloud is automatically updated as part of a SaaS solution, which reduces the responsibility on the company to do the updates themselves.
Manager - Cyber Security at a educational organization with 1-10 employees
I have seen a return on investment from using Skyhigh Security; we saved a lot of time since the dashboard gives the complete picture of the overall usage of cloud apps.
Cloud Operations Engineer at a tech vendor with 1,001-5,000 employees
Reduced risk from web-based threats.
Soc Analyst at a tech vendor with 10,001+ employees
The managed service aspect of Zscaler Internet Access has allowed for reduced staffing costs, resulting in a saving of approximately 20-25% compared to prior expenses.
Principle Cloud Architect at a tech services company with 11-50 employees
 

Customer Service

Sentiment score
7.9
iboss customer support is efficient and knowledgeable but has mixed reviews on response times and communication with engineers.
Sentiment score
7.3
Skyhigh Security's customer service is rated high, but technical support needs improvement in consistency and first-contact resolution.
Sentiment score
6.6
Zscaler Internet Access users rate support highly for skill and quick resolution, despite occasional communication issues and staff inexperience.
They are very fast, responsive, and knowledgeable.
Head of Cybersecurity at SES Water
The quality of the support is fantastic.
Educational Technology Coordinator at a performing arts with 201-500 employees
We had promising discussions about resolving these issues, but no real action followed.
Network Administrator at a educational organization with 51-200 employees
We can know the case severity such as P1, P2, or P3, allowing easy interaction from the customer support side.
Technical Associate Network Security at Valuepoint Systems
Weekly setup calls are conducted with all clients to discuss ongoing issues and resolutions.
Deputy Manager at a comms service provider with 10,001+ employees
There is also some really good diagnostic information built into their web gateways that they deploy on-premise if you want to do hybrid, so they get a lot of information before you even know something might be wrong.
Manager - Cyber Security at a educational organization with 1-10 employees
I would rate customer support at nine out of ten as they have provided responsive and knowledgeable assistance.
Soc Analyst at a tech vendor with 10,001+ employees
The technical support for Zscaler Internet Access is rated around seven out of ten due to some response time issues and the engagement model.
Principle Cloud Architect at a tech services company with 11-50 employees
Zscaler Internet Access customer service is really very good.
Product Owner at a financial services firm with 501-1,000 employees
 

Scalability Issues

Sentiment score
7.4
Iboss provides rapid scalability with seamless user deployment, efficient traffic handling, and flexible cloud architecture for growing organizations.
Sentiment score
6.6
Skyhigh Security is highly scalable and adaptable, despite occasional documentation overload and portal slowdowns in cloud environments.
Sentiment score
7.3
Zscaler Internet Access provides scalable, cloud-native solutions, though some regions may need local appliances due to performance issues.
They are also able to meet on-demand requirements based on your contract with them, and can easily provide adequate resources and scalability.
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
I would rate it a nine out of ten for scalability.
If I start seeing sluggishness or anything like that, I just reach out to my rep, and they connect with their dev team, typically resolving it the same day.
Educational Technology Coordinator at a performing arts with 201-500 employees
Scalability-wise, for monitoring cloud apps, Skyhigh Security is more scalable, and we never faced any scalability issues on the dashboards.
Cloud Operations Engineer at a tech vendor with 1,001-5,000 employees
They have peering agreements with a lot of the major ISPs where their data centers are, which allows them to get a really good bandwidth allocation.
Manager - Cyber Security at a educational organization with 1-10 employees
We upgraded with a plan for the next five to seven years to run with this solution because this easy scalability is what we are able to achieve with Skyhigh Security for our environment.
Security Consultant at RL
With the pricing structure that they currently have, it is only for big customers.
Product Owner at a financial services firm with 501-1,000 employees
I find Zscaler Internet Access to be highly scalable, which was one of the reasons for choosing it.
Group IT Manager at a wholesaler/distributor with 10,001+ employees
Zscaler Internet Access is scalable and has points of presence across the globe to ensure low latency and reliable connections.
Principle Cloud Architect at a tech services company with 11-50 employees
 

Stability Issues

Sentiment score
7.7
iboss is highly rated for reliability, with minimal downtime and effective support despite occasional deployment or resource issues.
Sentiment score
7.5
Skyhigh Security is largely stable and reliable, with improvements and multi-location capabilities but some regional gaps remain.
Sentiment score
7.4
Zscaler Internet Access is stable with high performance, minimal issues, swift outage resolutions, and effective global failover mechanisms.
It's been pretty solid; I've never had an outage with them, and if I ever had, it's only been once out of the seven years.
Educational Technology Coordinator at a performing arts with 201-500 employees
We've experienced zero downtime.
Head of Cybersecurity at SES Water
Our biggest problem with their service was it did not recognize the device despite our ClearPass sending information to the iboss box.
Network Administrator at a educational organization with 51-200 employees
We did not face any downtime on that site, so it is quite reliable.
Technical Associate Network Security at Valuepoint Systems
If your primary location is down, you just get diverted to the other one.
Manager - Cyber Security at a educational organization with 1-10 employees
It has many gaps, so I think some customers take three months and up to six months for the deployment of Skyhigh Security.
Secure at ESCARE COLtd
Zscaler Internet Access is stable and capable of building resilient architectures.
Principle Cloud Architect at a tech services company with 11-50 employees
I have not faced any major outages or downtime with Zscaler Internet Access; it is stable in our environment.
Soc Analyst at a tech vendor with 10,001+ employees
Zscaler Internet Access is very stable, and I would rate its stability as nine out of ten.
Group IT Manager at a wholesaler/distributor with 10,001+ employees
 

Room For Improvement

Iboss faces challenges with Mac support, data routing inefficiencies, integration, security features, and customer service response times.
Skyhigh Security needs enhancements in reporting, support, API capabilities, and performance to improve user experience and efficiency.
Zscaler Internet Access needs better access control, integration, scalability, user interface, reporting, support, and pricing improvements.
It is not as intuitive as the rest of the platform.
Head of Cybersecurity at SES Water
We also had a problem with a transition when we upgraded from one appliance of theirs to another, but their engineer lost a good deal of our data.
Network Administrator at a educational organization with 51-200 employees
Our iboss subscription access should be more secure with an OTP or VPN etc.
There is no API available.
Security automation specialist at a comms service provider with 51-200 employees
Skyhigh Security does not have a local representative in the Philippines.
Product Team Lead at a tech services company with 501-1,000 employees
Skyhigh has its own DLP which is helping users not upload sensitive documents to the AI chatbot, making that a main good feature.
Information Security Specialist at a tech vendor with 1,001-5,000 employees
The response time and engagement model for technical support could be improved to handle complex outages more efficiently.
Principle Cloud Architect at a tech services company with 11-50 employees
In future updates, I would like to see some of the features bundled into the existing product set, perhaps more AI features and a refreshed interface.
Cyber Security Architect at a manufacturing company with 1,001-5,000 employees
Zscaler Internet Access has introduced AI control for tools such as ChatGPT, providing options to restrict to text-only input without file or image uploads through CASB restriction controls.
Associate Vice President at Novac Technology Solutions
 

Setup Cost

iboss offers cost-effective cloud-based solutions with competitive pricing, attracting enterprises with limited budgets due to its extensive features.
Skyhigh Security offers flexible yet potentially higher pricing, with costs depending on user numbers and required features.
Zscaler Internet Access is costly but valued for its scalability, global control, and extensive cloud security features.
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
Head of Cybersecurity at SES Water
The following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs.
Network Administrator at a educational organization with 51-200 employees
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern.
Managing Director
After switching, cost savings would be in the millions since we were having many VPN edge routers, and there were many VPN tunnels utilized on the cloud, and after moving to ZTNA, we were able to cut the cost.
Information Security Specialist at a tech vendor with 1,001-5,000 employees
The pricing and licensing was generally aligned with the number of users and the models, and the cost depends on the scope, but I think Skyhigh Security has great pricing for the market.
Sales Engineer at a consultancy with 11-50 employees
Regarding pricing, the licensing and pricing for Skyhigh Security, especially for SWG, is cheap.
Product Team Lead at a tech services company with 501-1,000 employees
Zscaler Internet Access is recognized as an expensive solution.
Group IT Manager at a wholesaler/distributor with 10,001+ employees
Zscaler Internet Access is less expensive than competitors like Palo Alto, offering a premium service justified by security enhancements and cost-effective scalability.
Principle Cloud Architect at a tech services company with 11-50 employees
Of course, it is an expensive product.
Product Owner at a financial services firm with 501-1,000 employees
 

Valuable Features

Iboss enhances security with seamless integration, threat detection, centralized management, and analytics, ideal for remote and hybrid environments.
Skyhigh Security excels in security through tokenization, analytics, and compliance, simplifying tool integration and enhancing remote access.
Zscaler Internet Access offers secure web gateway, scalability, low latency, policy controls, and advanced threat protection for organizations.
The solution's mental health function can detect if someone needs help.
Head of Cybersecurity at SES Water
It's given us a lot more visibility into our computer assets that may be infected with viruses and also shows us people who have unusually large uploads or might be engaging in high-risk activities, such as searches or going to sites not categorized by their web crawler.
Educational Technology Coordinator at a performing arts with 201-500 employees
iboss was the best solution for us because, no matter what domain you were in, everything is under a single pane of glass, which is exactly what we wanted.
Managing Director
Skyhigh Security dashboard helps monitor security threats, and it works well with very large enterprise environments.
Cloud Operations Engineer at a tech vendor with 1,001-5,000 employees
By going through their Zero Trust interface, we effectively had single sign-on to the internal network remotely without a VPN, so it reduced the overhead and gave us faster access to the files.
Manager - Cyber Security at a educational organization with 1-10 employees
The hardware and cloud usability features help my team by providing easy scalability, which is the main advantage.
Senior Associate at a tech services company with 10,001+ employees
It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses.
Associate Vice President at Novac Technology Solutions
Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users.
Senior Network Engineer at Anthology
It automatically blocks access to known malicious websites and phishing or risky websites before users reach them, thereby reducing the number of security incidents we have to investigate.
Soc Analyst at a tech vendor with 10,001+ employees
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
6th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (6th), ZTNA as a Service (7th), Secure Access Service Edge (SASE) (7th)
Skyhigh Security
Ranking in Secure Web Gateways (SWG)
7th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
72
Ranking in other categories
Data Loss Prevention (DLP) (13th), Cloud Access Security Brokers (CASB) (8th), ZTNA as a Service (10th), Secure Access Service Edge (SASE) (10th)
Zscaler Internet Access
Ranking in Secure Web Gateways (SWG)
3rd
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
60
Ranking in other categories
Internet Security (2nd)
 

Mindshare comparison

As of July 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 3.5%, up from 2.0% compared to the previous year. The mindshare of Skyhigh Security is 3.3%, up from 2.9% compared to the previous year. The mindshare of Zscaler Internet Access is 9.8%, down from 14.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Zscaler Internet Access9.8%
iboss3.5%
Skyhigh Security3.3%
Other83.4%
Secure Web Gateways (SWG)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
DG
Deputy Manager at a comms service provider with 10,001+ employees
Centralized cloud security has improved DLP incident management and simplifies email protection
One major challenge is that downloading incidents during the investigation process takes a very long time, and this issue should be resolved. More customized columns and filtering options in incident review would be beneficial. File types should be included, such as file names along with file extensions, which are not currently available to my knowledge. Overall, Skyhigh Security is very good and just needs to improve in terms of the latency of downloading incidents.
Mohan Janarthanan - PeerSpot reviewer
Associate Vice President at Novac Technology Solutions
User access management and threat prevention are enhanced with user-friendly controls
The best features Zscaler Internet Access offers include application control, tenant segregation, and PoP center regions which have low availability zones. The internet access is very successful and bandwidth speed is excellent. It also has application-based control, URL-based control, and SSL inspection capabilities, which are very useful. Additionally, the in-depth CASB segregation is very beneficial to us. One unique feature I found helpful is the tenant level restrictions, which we use to only access our organization's tenant level mail IDs, drives, and specific tenant level access while restricting public access. Zscaler Internet Access has positively impacted our organization as we have noticed substantial outputs and income. It has improved our security environment control and endpoint protection. It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses. It has a toggle button to enable features entirely at the tenant level for all users onboarded into Zscaler Internet Access, resulting in much better outcomes.
report
Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.
906,887 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
8%
Construction Company
7%
Financial Services Firm
13%
Manufacturing Company
10%
Government
9%
Comms Service Provider
6%
Financial Services Firm
12%
Computer Software Company
10%
Manufacturing Company
10%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise10
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise6
Large Enterprise49
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise39
 

Questions from the Community

What needs improvement with iboss?
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent ...
What is your primary use case for iboss?
We used iBoss mainly for Internet Access by having an Agent on Windows laptops Primarily because when we try to use i...
What is your experience regarding pricing and costs for iboss?
I am not involved in pricing, but as per the information I have, during that time, the Blue Coat proxies we were usin...
What needs improvement with McAfee Web Gateway?
From my perspective as a distributor and based on feedback from my clients, Skyhigh Security has a bit of a disadvant...
What is your primary use case for McAfee Web Gateway?
I do not use Skyhigh Security firsthand, but M.Tech Philippines distributes Skyhigh Security as one of the authorized...
What advice do you have for others considering McAfee Web Gateway?
I always believe that Skyhigh Security works hand-in-hand with Trellix. What we are doing in our approach is to deliv...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
What is your experience regarding pricing and costs for Zscaler Internet Access?
We have not purchased Zscaler Internet Access through the AWS Marketplace; the licensing process was handled separate...
 

Also Known As

iBoss Cloud Platform
McAfee MVISION Cloud, McAfee MVISION Unified Cloud Edge, McAfee Web Gateway, McAfee MVISION CNAPP, and Skyhigh Networks, McAfee Web Gateway
ZIA
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Western Union.Aetna.DirecTV.Adventist.Equinix.Perrigo.Goodyear.HP.Cargill.Sony.Bank of the West.Prudential.
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Skyhigh Security vs. Zscaler Internet Access and other solutions. Updated: June 2026.
906,887 professionals have used our research since 2012.