


Skyhigh Security and Zscaler Internet Access compete in the enterprise security category. Users often prefer Skyhigh Security for its cost-effectiveness and advanced shadow IT capabilities, while Zscaler, despite its higher cost, is praised for its extensive security features and scalability.
Features: Skyhigh Security enhances identification of shadow IT through proxy log analysis and risk assessments, helps in enforcing data loss prevention, and provides detailed cloud usage reports. Zscaler Internet Access includes robust SSL inspection, cloud sandboxing, and Advanced Threat Security, offering strong internet threat protection for remote users.
Room for Improvement: Skyhigh Security has issues with slow console performance, limited report flexibility, and cumbersome custom attribute updates. Zscaler Internet Access struggles with detailed reporting, integration challenges with services like Azure, and requires improvement in performance handling for large deployments.
Ease of Deployment and Customer Service: Skyhigh Security offers various deployment options including on-premises and hybrid setups with generally positive customer service. Although Zscaler necessitates significant initial implementation efforts, its cloud-centric deployment is versatile and its centralized customer support is highly efficient.
Pricing and ROI: Skyhigh Security is viewed as cost-effective with flexible licensing models. In contrast, Zscaler Internet Access is considered expensive, especially in comprehensive licenses, but is often regarded as providing significant value for its global security coverage.
With iboss, whenever you turn on your laptop, the iboss agent automatically connects to the iboss cloud, enforcing all security policies. So with respect to the security side, it strengthens measures.
I have seen some cost effectiveness from iboss; it has reduced certain support requirements, making it a more hands-off solution.
The managed service aspect of Zscaler Internet Access has allowed for reduced staffing costs, resulting in a saving of approximately 20-25% compared to prior expenses.
They are very fast, responsive, and knowledgeable.
The quality of the support is fantastic.
We had promising discussions about resolving these issues, but no real action followed.
We can know the case severity such as P1, P2, or P3, allowing easy interaction from the customer support side.
The technical support for Zscaler Internet Access is rated around seven out of ten due to some response time issues and the engagement model.
Zscaler Internet Access customer service is really very good.
I find customer support to be quite adequate
They are also able to meet on-demand requirements based on your contract with them, and can easily provide adequate resources and scalability.
I would rate it a nine out of ten for scalability.
If I start seeing sluggishness or anything like that, I just reach out to my rep, and they connect with their dev team, typically resolving it the same day.
Scalability is very good, and I can give a rating up to nine out of ten for scalability.
With the pricing structure that they currently have, it is only for big customers.
I find Zscaler Internet Access to be highly scalable, which was one of the reasons for choosing it.
Zscaler Internet Access is scalable and has points of presence across the globe to ensure low latency and reliable connections.
It's been pretty solid; I've never had an outage with them, and if I ever had, it's only been once out of the seven years.
We've experienced zero downtime.
Our biggest problem with their service was it did not recognize the device despite our ClearPass sending information to the iboss box.
We did not face any downtime on that site, so it is quite reliable.
It has many gaps, so I think some customers take three months and up to six months for the deployment of Skyhigh Security.
Zscaler Internet Access is stable and capable of building resilient architectures.
Zscaler Internet Access is very stable, and I would rate its stability as nine out of ten.
It is not as intuitive as the rest of the platform.
We also had a problem with a transition when we upgraded from one appliance of theirs to another, but their engineer lost a good deal of our data.
Our iboss subscription access should be more secure with an OTP or VPN etc.
Skyhigh Security is quite simple, but if there is any improvement in the GUI, it will be quite easy for us because it looks a legacy interface.
The solution has room for improvement in its DDoS protection.
The UI is another area where there is room for improvement in the product.
The response time and engagement model for technical support could be improved to handle complex outages more efficiently.
In future updates, I would like to see some of the features bundled into the existing product set, perhaps more AI features and a refreshed interface.
Zscaler Internet Access has introduced AI control for tools such as ChatGPT, providing options to restrict to text-only input without file or image uploads through CASB restriction controls.
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
The following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs.
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern.
Zscaler Internet Access is recognized as an expensive solution.
Zscaler Internet Access is less expensive than competitors like Palo Alto, offering a premium service justified by security enhancements and cost-effective scalability.
Of course, it is an expensive product.
The solution's mental health function can detect if someone needs help.
It's given us a lot more visibility into our computer assets that may be infected with viruses and also shows us people who have unusually large uploads or might be engaging in high-risk activities, such as searches or going to sites not categorized by their web crawler.
iboss was the best solution for us because, no matter what domain you were in, everything is under a single pane of glass, which is exactly what we wanted.
The cloud security features are the most valuable.
It is actually very flexible, so I think that is the opportunity since it is not resource-intensive.
We operate in a major financial sector in India, and that is why we use Skyhigh Security to reroute all our traffic via proxy for our security.
It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses.
Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users.
The most valuable feature for me is the ability to see how my network and traffic looks with modules like analytics and insights.
| Product | Mindshare (%) |
|---|---|
| Zscaler Internet Access | 10.9% |
| iboss | 2.8% |
| Skyhigh Security | 3.0% |
| Other | 83.3% |


| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 7 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 28 |
| Midsize Enterprise | 6 |
| Large Enterprise | 38 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 10 |
| Large Enterprise | 37 |
Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.
Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.
What are the most important features of Iboss?The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.
Skyhigh Security provides comprehensive protection with features like user behavior analytics, shadow IT identification, and data loss prevention. Its integration with IT infrastructure offers robust security insights and helps maintain compliance.
Skyhigh Security offers a user-friendly interface that simplifies navigation while delivering substantial threat protection. It enhances existing IT infrastructure integration, such as DLP and Active Directory, to strengthen security. Yet, there is room for improvement in report generation speed, interface intuitiveness, and integration with other products. Organizations utilize Skyhigh Security to audit internet behavior, secure cloud environments and control web content. It effectively manages data movement and ensures compliance, while preventing unauthorized access and bandwidth misuse.
What are the key features of Skyhigh Security?In sectors like finance, healthcare, and technology, companies implement Skyhigh Security for its comprehensive monitoring capabilities. It helps secure access to SaaS applications and protects against threats, ensuring adherence to regulatory requirements and preventing data breaches while optimizing performance in cloud environments.
Zscaler Internet Access provides internet security through cloud-native architecture, ensuring threat protection and traffic management without relying on traditional VPNs and firewalls.
It enhances security by offering features such as CASB and DLP. With its cloud-native proxy architecture, it facilitates seamless security with reduced latency and high availability. Organizations value the scalability and centralized policy management, integrating seamlessly with existing systems for remote work. It ensures secure traffic management by delivering advanced threat protection and support for applications through SSL inspection and sandboxing. Enhanced measures for DLP, better integration with tools like MFA, and optimized reporting are areas for growth.
What are the key features?Many industries leverage Zscaler Internet Access for securing internet traffic and safeguarding against threats like malware and DDoS attacks. It is integral as a secure web gateway to fulfill data loss prevention, bandwidth control, and filtering needs, allowing remote users robust access and protection globally. Companies employ it alongside existing tools for proper security and policy enforcement.
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