Skyhigh Security vs Zscaler Internet Access comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Jun 12, 2023

We performed a comparison between Skyhigh Security and Zscaler Internet Access based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Skyhigh Security's setup can be either simple or intricate depending on the user's familiarity with technology and networking. Zscaler's setup varies based on customer requirements and may involve deploying agents and configuring policies.
  • Features: Skyhigh Security is equipped with strong URL spam filtering, automatic reports, and endpoint protection. On the other hand, Zscaler Internet Access offers advanced threat protection, cloud-native proxy architecture, and cloud browser isolation. However, Skyhigh lacks SD-WAN, which Zscaler has, and Zscaler is also easier to set up and configure compared to Skyhigh.
  • Pricing: Skyhigh Security's setup cost is considered reasonable with some areas for improvement, while Zscaler Internet Access has competitive pricing but can be expensive for some reviewers. Licensing for Skyhigh Security is annual, and the hardware is expensive. On the other hand, Zscaler Internet Access has per-user licensing with a minimum license per year, and some features require an additional fee. Although the pricing model is transparent, it is not cheap.
  • Service and Support: The customer service for Skyhigh Security is a bit of a mixed bag, with both good and bad experiences reported. Zscaler Internet Access, on the other hand, generally receives positive feedback for its technical support, although there have been some issues with resolving problems.
  • ROI: Skyhigh Security provides increased visibility and control over cloud usage, as well as streamlined compliance and a reduced risk of data breaches. On the other hand, Zscaler Internet Access offers cost savings by eliminating on-premise devices, improved real-time protection, and proactive attack prevention.

Comparison Results: Zscaler Internet Access is the preferred choice over Skyhigh Security based on user reviews. It offers advanced threat protection, cloud sandbox VNS security access control, and data protection features, making it a reliable choice for remote users. It also has a more competitive pricing model and has helped organizations save costs by reducing the total cost of ownership. Overall, Zscaler Internet Access offers a better ROI and more comprehensive features for cloud security.

To learn more, read our detailed Skyhigh Security vs. Zscaler Internet Access Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade.""On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator.""The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices.""The solution is stable."

More Lookout Pros →

"Box API features with DLP capabilities.""The most valuable features of McAfee Web Gateway are anti-malware, reports, and powerful categorization of web pages.""I personally don't have any issues with the performance or the stability of the solution.""Overall, the performance is good.""Shadow IT reporting capabilities.""Improves creation of security alerts on web proxy logs by having a separate system interpret said logs.""Offers a very strong URL spam filtering feature.""What I found most valuable in Skyhigh Security is its stability. The solution also has good KB articles that make it simple for users to do the deployment of Skyhigh Security themselves, without the need for integrators."

More Skyhigh Security Pros →

"I like the granularity of the control of all the traffic, including SSL inspection. I also like the fact that the user interface is intuitive. The latencies with Zscaler are minimal compared to those of any other competitor. Other competitors do not really have the global scale that Zscaler has and cannot promise low latencies.""We enjoy all of the proxy capabilities and the capability to integrate into the SIEM/SOC solution.""The solution has reduced cyberattacks.""The cloud proxy and integration are some of the key features. Since there is cloud waste, we can quickly provision it and start working on the configuration. On top of that, they have added a few more features. They have integrated CASB, and file sandboxing is part of it.""Zscaler excels in security protection and the cloud is always up-to-date. It does not matter if you are a small or big organisation, you will receive the same security quality.""The most valuable feature is the ability to drop packets.""The initial setup was straightforward. The biggest thing for us was to build our own policies. The deployment itself was only a few hours.""The solution is scalable and stable."

More Zscaler Internet Access Pros →

Cons
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now.""From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products.""Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving.""The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"

More Lookout Cons →

"The secure gateway could be improved.""You have to have some kind of background with cloud-based security, like working with different providers and how to make instances in the clouds and that kind of stuff - including cloud, networking cloud, cloud application development, anything like that is a requirement to be in the CASB space.""I would like to see more power being given to the admin. In the sense that in case an employee is facing an issue and they want to configure a service, like attaching an email in Gmail, for example, they should be given the option to make the service request and get that configured on the go.""The encrypted disk implementation could be improved. I currently use it from a dongle or USB key with two-factor authentication to access my computer.""The biggest challenge we have with McAfee is their cross-cloud support.""The pricing of the solution could be adjusted to make it more reasonable.""The documentation could be improved.""The services take some time to load. It would be helpful if the loading time was reduced."

More Skyhigh Security Cons →

"One thing that needs to be improved is their presence in China. I'm not sure if that's a Zscaler thing or if it's a problem with all vendors in this space, but it would be nice to have better coverage in China. This concern is a common one for vendors across the board when dealing with the Chinese market.""It needs better integration with other applications. It takes a fair amount of regular activity to apply the by-passes because it is very strict in its restrictions and frequently you have to go in and open things up to allow the workforce to work.""I would like to see more training and video documentation.""Zscaler Internet Access could improve by adding a VPN feature.""They should enhance the audit reporting feature.""An improvement would be if they could provide an out-of-the-box experience, like 20 to 30 features all ready to go. In comparison, LogRhythm offers out-of-the-box features. With Zscaler Internet Access, there is firewall IPS, multiple security services, filtering, DLP, and CASB browser isolation. These are things that all users are going to be using. However, when an administrator or architect would start building this, I would definitely need to engage professional services to help clients do it.""Zscaler should continue to make the user interface better. They should also improve the backup network and continue to expand it so that it can handle larger numbers of customers.""They block Zscaler IPs when the traffic origin is from Zscaler IPs. They've been blocked by certain government organizations so the end users are not able to visit those websites unless we ask them to unblock those IP. This is a bit problematic."

More Zscaler Internet Access Cons →

Pricing and Cost Advice
  • "The pricing is fair; it's comparable to our previous solution, and we carried out multiple POCs and POVs (proof of value). The product is worth the money we pay for it."
  • "Lookout is definitely on the lower end when it comes to price point and that seems to be the only differentiator. The technology is in place in this space and it's really about who is coming in at the better price point now."
  • "In terms of feature performance versus cost, they're a good value."
  • "The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For example, Lookout costs 2/3rd of Prisma's licensing price."
  • More Lookout Pricing and Cost Advice →

  • "Skyhigh provided a FedRAMP solution, tokenization, a better shadow IT capability, and lower cost."
  • "The biggest thing to watch for is the difference in price per monitored user for the different API integrations."
  • "Have a risk-based approach towards pricing."
  • "They definitely charge a huge amount. All the security service providers charge a huge amount."
  • "The licensing fees are based on what environments you are monitoring."
  • "This is an expensive product, but you have to compare that with other solutions that are on the market."
  • "This is an expensive product, although it is made for larger enterprises and not for small organizations."
  • "The price of the solution is good and we pay an annual license."
  • More Skyhigh Security Pricing and Cost Advice →

  • "​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
  • "The pricing is an issue. It is expensive compared to other firewalls on the market."
  • "Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
  • "Our monthly fee is around R3000."
  • "The pricing is fair based on its competitive market."
  • "The price is competitive. It's not cheap and it's not expensive."
  • "The pricing for Zscaler Internet Access could be made cheaper."
  • "The price of Zscaler Internet Access should improve, it is expensive."
  • More Zscaler Internet Access Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For… more »
    Top Answer:The solution could improve identity integration as well. Zero trust, it's a good start as a zero-trust solution… more »
    Top Answer:The pricing is good and the licensing is straightforward. I'd rate the affordability nine out of ten.
    Top Answer:The secure gateway could be improved. If they worked on that they would be more competitive. They should offer more… more »
    Top Answer: Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried.… more »
    Top Answer:We researched Netskope but ultimately chose Zscaler Netskope is a cloud access security broker that helps identify… more »
    Comparisons
    Also Known As
    CipherCloud
    McAfee MVISION Cloud, McAfee MVISION Unified Cloud Edge, McAfee Web Gateway, McAfee MVISION CNAPP, and Skyhigh Networks, McAfee Web Gateway
    ZIA
    Learn More
    Overview

    Lookout is a well-established and powerful secure web gateway (SWG) solution that protects more than 200 million users from threats that can result from the penetration of unsecured web traffic into their networks. Lookout is designed to enable organizations to work remotely while maintaining a tight blanket of security over their confidential business data. It provides administrators with security that extends from their endpoints to the cloud service that they are using to run their organization’s network. 

    Users of Lookout are able to proactively detect threats and keep themselves secure from a field of threats that constantly evolves. IT teams can protect their organizations without having to rely on any other security solutions. This singular solution can run on multiple kinds of mobile devices. The privacy of individuals is preserved while keeping compliance rules intact. Additionally, users gain access to a number of tools that enable them to prevent security breaches from taking place.

    Lookout Benefits

    Some of the ways that organizations can benefit by deploying Lookout include:

    • Ease of deployment. Lookout is a solution whose design makes it easy for users to deploy it. It provides users with simple, step-by-step instructions that remove the need for organizations to devote extensive amounts of time to make sure that it is properly set up. Anyone can quickly set up the solution without undergoing technical training. 
    • Built-in support. Users of the Lookout application have access to built-in demos that can teach them how to use various solution features. Instead of spending time trying to figure out the application, users can watch the demo that is most relevant to them and see for themselves how that particular feature is used.
    • Easy-to-use user interface. Lookout’s user interface is laid out in an intuitive way that makes it easy for administrators to navigate. This interface is present in both the mobile and desktop versions of this solution. 
    • Settings customization. Lookout has a built-in settings customization menu. This makes it possible for administrators to easily customize their settings so that they best conform to their needs. 

    Lookout Features

    • Activity monitoring and activity tracking. Lookout’s activity monitoring and activity tracking capabilities enable users to keep a close eye on the activities that are taking place in their networks. IT teams and administrators have the ability to watch their networks for any unusual activity. These features ensure that organizations can keep ahead of any potential threats. They provide the kinds of insights and warnings that make the jobs of those IT teams and administrators much easier and more streamlined. 
    • Encryption. Organizations that employ Lookout can encrypt their networks and keep crucial business data from being read by unauthorized parties. This feature keeps the secrets organizations are trying to keep out of the wrong hands.
    • Anti-virus tools. Lookout provides users with tools to block threats from harming their networks. These tools can successfully block 99.6 percent of threats without raising false alarms. 

    Skyhigh Security protects organizations with cloud-based Zero Trust security solutions that are both data-aware and simple to use. Skyhigh’s Security Service Edge portfolio goes beyond data access and focuses on data use, allowing organizations to collaborate from any device and from anywhere without sacrificing security, while providing the visibility and control required to monitor and mitigate security risks.

    The Skyhigh Security Service Edge portfolio includes Skyhigh Secure Web Gateway, Skyhigh Cloud Access Security Broker, Skyhigh Private Access, and Skyhigh Cloud Native Application Protection Platform. All solutions form a fully converged, consolidated platform, and are managed from the same single console.

    • Skyhigh Cloud Access Security Broker protects data and stops threats in the cloud across SaaS, and PaaS, and IaaS environments from a single, cloud-native enforcement point. It enables organizations to accelerate their business by giving them visibility and control over their data in the cloud and protection from threats with a frictionless deployment model.
    • Skyhigh Secure Web Gateway connects and secures your workforce from malicious websites and cloud apps from anywhere, any application, and any device. It protects users from threats and data loss with integrated Remote Browser Isolation, Cloud Access Security Broker and Data Loss Prevention capabilities while providing the ability to access the web and cloud.
    • Skyhigh Private Access is the data centric Zero Trust Network Access (ZTNA) solution that provides integrated Data Loss Prevention scanning and seamless Remote Browser Isolation integration for robust data protection, using Zero Trust principles. Apply a unified policy across web, SaaS, and private apps.
    • Skyhigh Cloud Native Application Protection Platform is the industry’s first platform to extend Cloud Access Security Broker, bringing application and data context to converge Cloud Security Posture Management (CSPM) with IaaS Data Loss Prevention for IaaS public clouds. Skyhigh CNAPP provides consistent data protection, threat prevention, governance, and compliance throughout the cloud-native application development lifecycle.

    Skyhigh Security Benefits

    • Modern Data Protection. Extensible data protection policies to determine what can be accessed, shared, and how it can be used.
    • Zero Trust for the Cloud. Extend zero trust to the cloud ensuring that your sensitive data is accessed, shared, and stored appropriately.
    • Actionable Insights. Unified view of data and risk, regardless of where and how the policy is enforced.

    Skyhigh Security Features

    • 99.999% Uptime. Connects users seamlessly and without disruption through Hyperscale Service Edge with cloud-native web security that operates with ultra-low latency and 99.999% uptime.
    • Remote Browser Isolation. Prevents threats of a web page from reaching endpoints with intelligent, multi-layer remote browser isolation technology that provides secure web browsing through robust machine learning analysis on real-time telemetry.
    • Cloud Registry. The world’s largest and most accurate registry of cloud services based on a customizable 261-point risk assessment to support risk-aware cloud governance.

    Zscaler Internet Access is a cloud-native security service edge (SSE) platform. Its main purpose is to provide AI-powered protection for all users, all applications, and all locations. The solution replaces other legacy network security solutions to stop advanced attacks and prevent data loss by using a comprehensive zero trust approach.

    Zscaler Internet Access Features

    Zscaler Internet Access has many valuable key features. Some of the most useful ones include:

    • Proxy (native SSL)
    • IPS and advanced protection
    • Cloud sandbox
    • DNS security
    • Cloud firewall
    • URL filtering
    • Bandwidth control
    • DNS filtering
    • Cloud DLP w/EDM and IDM
    • Cloud access security broker (CASB)
    • Cloud security posture management (CSPM)
    • CloudBrowser isolation
    • Cloud secure web gateway (SWG)
    • Zero trust network access (ZTNA)
    • Digital experience monitoring

    Zscaler Internet Access Benefits

    There are several benefits to implementing Zscaler Internet Access. Some of the biggest advantages the solution offers include:

    • Fast access with zero infrastructure: Zscaler Internet Access creates a fast, seamless user experience because of its direct-to-cloud architecture. With no infrastructure, Zscaler Internet Access helps you eliminate backhauling, which improves performance and simplifies network administration.
    • Threat intelligence: By using threat intelligence, Zscaler Internet Access can stop ransomware, zero-day malware, and advanced attacks via Inline inspection of all internet traffic, including SSL decryption, and a suite of AI-powered cloud security services. 
    • Consistent security: With Zscaler Internet Access, your security policy goes everywhere your users go. When you move security to the cloud, all users, applications, devices, and locations remain protected and secure based on identity and context.
    • Hybrid workforce: Zscaler Internet Access enables secure access to all external and internal apps from anywhere, so remote work is not an issue. You can also enforce business policies that follow the user, making security identical regardless of location.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Zscaler Internet Access users.

    A Service Manager at a construction company says, "There are a bunch of different capabilities that are valuable within the platform. We use quite a lot of them, but not everything. The ones that are most important to us are the URL Filtering and the application control. For our needs, the cloud-native proxy architecture is a very good solution. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."

    Owen N., Security Architect at Claro Enterprise Solutions, explains that the solution’s most valuable features include “The integration of the gateway that inspects all ports and protocols. So, there is threat prevention; The cloud sandbox; VNS security; Access control that will protect URL filtering and the cloud firewall; Data protection that will protect your gateway, like your CASB or your cloud DLP; The capabilities of this will point your traffic to Zscaler Cloud.”

    An Architecture Senior Manager at an insurance company mentions, "The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go." He also adds, “The solution provides quick access to cloud services, securing our data and allowing us to inspect all our traffic.”

    Sample Customers
    Western Union.Aetna.DirecTV.Adventist.Equinix.Perrigo.Goodyear.HP.Cargill.Sony.Bank of the West.Prudential.
    Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company19%
    Financial Services Firm10%
    Manufacturing Company10%
    Government7%
    REVIEWERS
    Healthcare Company20%
    Pharma/Biotech Company13%
    Energy/Utilities Company10%
    Computer Software Company10%
    VISITORS READING REVIEWS
    Educational Organization43%
    Financial Services Firm10%
    Computer Software Company8%
    Manufacturing Company6%
    REVIEWERS
    Comms Service Provider31%
    Computer Software Company15%
    Pharma/Biotech Company12%
    Financial Services Firm12%
    VISITORS READING REVIEWS
    Educational Organization19%
    Computer Software Company14%
    Financial Services Firm9%
    Manufacturing Company8%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise16%
    Large Enterprise62%
    REVIEWERS
    Small Business41%
    Midsize Enterprise6%
    Large Enterprise53%
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise50%
    Large Enterprise40%
    REVIEWERS
    Small Business29%
    Midsize Enterprise16%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise28%
    Large Enterprise54%
    Buyer's Guide
    Skyhigh Security vs. Zscaler Internet Access
    March 2024
    Find out what your peers are saying about Skyhigh Security vs. Zscaler Internet Access and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Skyhigh Security is ranked 9th in Secure Web Gateways (SWG) with 51 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Skyhigh Security is rated 8.4, while Zscaler Internet Access is rated 8.2. The top reviewer of Skyhigh Security writes "Good scalability, but the technical support service needs improvement". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Skyhigh Security is most compared with Netskope , Microsoft Defender for Cloud Apps, Symantec Proxy, Prisma Access by Palo Alto Networks and Zscaler CASB, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and Infoblox Advanced DNS Protection. See our Skyhigh Security vs. Zscaler Internet Access report.

    See our list of best Secure Web Gateways (SWG) vendors.

    We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.