ManageEngine Patch Manager Plus and Qualys CyberSecurity Asset Management compete in IT management and cybersecurity. ManageEngine has the upper hand in pricing and customer support, whereas Qualys stands out with its features and asset management capabilities.
Features: ManageEngine Patch Manager Plus facilitates automated patch deployment, efficient vulnerability monitoring, and supports various operating systems. Qualys CyberSecurity Asset Management offers extensive asset discovery, seamless integration with other security tools, and robust real-time monitoring.
Room for Improvement: ManageEngine could enhance its integration with security tools, improve real-time monitoring, and expand asset discovery capabilities. Qualys might benefit from offering more competitive pricing, simplifying setup and scaling its customer service to provide more personalized support.
Ease of Deployment and Customer Service: ManageEngine is known for its straightforward deployment and excellent customer service. Qualys provides a cloud-based model, reducing maintenance needs, complemented by comprehensive documentation and technical support.
Pricing and ROI: ManageEngine is cost-effective with strong ROI due to competitive pricing and efficient patch management. While Qualys demands a higher upfront investment, it ensures excellent ROI through advanced security and management features, justifying the expense for those needing comprehensive security solutions.
Compared to other products, ManageEngine provides good return on investment within five years.
Improvements to our security infrastructure contributed to overall business growth of approximately 150 percent over the past year.
By automating tasks, it significantly reduces the human resources required, leading to increased efficiency and productivity.
It has reduced the number of development and scripting hours along with maintenance hours.
Customer service and support are excellent, with a perfect score of ten out of ten.
The technical support from ManageEngine Patch Manager Plus is helpful.
The support team was knowledgeable and offered a variety of quick resolution options.
Their SMEs have sufficient knowledge, and if they are not the right contact, they quickly redirect us to someone who can help resolve issues.
I would rate their customer support a ten out of ten.
Scalability requires downtime for performance adjustments.
We have about 300,000 assets installed with agents worldwide.
The scalability is excellent as we manage more than one hundred thousand assets, including over one hundred thousand endpoints, approximately 2,600 servers, and more than 1,200 network devices.
Qualys Cybersecurity Asset Management has proven to be a highly scalable solution for us over the past couple of years.
The solution is very stable.
I would rate the stability of Qualys CSAM a ten out of ten.
They are constantly adding capabilities.
This platform demonstrates excellent stability with consistent 100 percent uptime and no glitches observed.
When the patch testing works well, there is no need for patch management rollbacks.
Instead of separate technician licenses for each product, there should be a single bundled license to simplify licensing requirements.
Qualys is currently not able to identify assets lacking DNS information.
Features enhancing the interaction with IT or security teams should be added, such as a ticketing feature that, if an issue arises in the CSAM module, enables direct ticket creation in systems like ServiceNow.
We would prefer more options, such as 'approved only for pilot' or 'approved for this line of business,' allowing for better granularity in categorizing software.
There is a concern regarding the exchange rate as one dollar equals six reais today, making everything expensive in dollars for us.
ManageEngine's licensing model recently changed from being endpoint-based to server-based, which might affect costs during the next renewal.
A cost-effective solution.
A monthly subscription starting at approximately $72 per month, depending on the specific package and features included.
Though the solution is considered expensive, if bundled with other services such as VMDR or cloud agents, its value would significantly increase.
The software covers platform security and application security, ensuring everything is updated at the endpoint level.
The vulnerability scanning highlights outdated PCs and users breaching policies.
It is valued for its role in addressing the vulnerabilities discovered by Insight VM.
By correlating this with QDS scores, we can accurately assess the risk level of high or low QDS scores associated with each asset and monitor them accordingly.
The most valuable feature is the real-time visibility Qualys CyberSecurity Asset Management provides into all assets across our development and operational environments.
It also performs scans to identify any vulnerabilities, which helps to take proactive measures before those vulnerabilities are identified by any attacker.
Patch Manager Plus is a simple patch management tool that makes it easy to keep your network patched and secure. It is an endpoint patch management software that provides enterprises a single interface for automating all patch management tasks - from detecting missing patches to deploying patches - for Windows, Mac, Linux and 250+ third-party applications. Whether you have one computer or hundred, they can all be patched at the same time from a single point of console.
Qualys CyberSecurity Asset Management provides advanced real-time asset visibility, dynamic tagging, and External Attack Surface Management. It streamlines asset discovery and management using cloud agents and IP-based scanning, enhancing risk management and software lifecycle tracking.
Qualys CyberSecurity Asset Management offers a comprehensive solution for managing asset inventories and tracking software lifecycle states. It facilitates network visibility and supports zero-day vulnerability solutions, enhancing security posture through efficient monitoring. Users benefit from its cloud-based interface, which provides in-depth asset configurations and insights. Key features include automated vulnerability scanning and unauthorized software management, reducing manual efforts. The platform also emphasizes the importance of timely remediation and ongoing risk mitigation across multiple environments. Despite its strengths, users note the need for enhanced integration with additional CMDBs beyond ServiceNow, as well as cost efficiency improvements. Requests also include better report customization, more scan control, and a simplified UI.
What are the key features of Qualys CyberSecurity Asset Management?In industries like finance, healthcare, and manufacturing, Qualys CyberSecurity Asset Management enhances asset control by offering visibility into hardware and software configurations. It aids in maintaining security compliance and identifying unauthorized software, crucial for sectors with strict regulatory requirements.
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