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ManageEngine OpManager vs PRTG Network Monitor vs SolarWinds NPM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
2.3
ManageEngine OpManager provides quick ROI through efficient alerts and dashboards, reducing costs and improving issue resolution and uptime.
Sentiment score
6.9
PRTG Network Monitor enhances efficiency by minimizing downtime, enabling cost savings, and improving business operations with quicker issue resolution.
Sentiment score
7.2
SolarWinds NPM enhances infrastructure visibility, delivering cost reductions, faster issue resolution, and significant ROI through optimized resource management.
However, from a sales perspective, it's very challenging for the initial sale, and even renewals are tough when it comes to the price point.
It provides accurate data for utilization, allowing us to monitor and optimize our investments in WAN connection capacity.
After introducing PRTG Network Monitor, we have saved time, and it's easy for everybody to monitor everything.
I have seen a return on investment with PRTG Network Monitor as it has saved a lot of time, and its monitoring has reduced manpower requirements, which has been helpful.
The return on investment is significant as the solution effectively reduces costs while being worth its expense.
 

Customer Service

Sentiment score
3.7
ManageEngine OpManager's support is praised for responsiveness but needs improvement in 24/7 availability and complex issue resolution.
Sentiment score
6.6
PRTG Network Monitor's support is responsive and helpful, but improvements in contact methods and timely responses are needed.
Sentiment score
6.9
SolarWinds NPM support gets mixed reviews, praised for expertise yet noted for delays and aggressive sales tactics.
I would recommend a rating of ten out of ten for support.
More support is needed, especially on weekends.
I would give nine points out of ten for ManageEngine OpManager's technical support.
They resolve our queries 24/7.
The setup process is well-documented, making it easy to deploy.
Tutorials are available so I can manage any issue with PRTG Network Monitor easily.
If there is no timely response, getting a resolution is more difficult.
We had contact with SolarWinds regarding the implementation, and they were helpful.
They have good technical support.
 

Scalability Issues

Sentiment score
4.1
ManageEngine OpManager is highly scalable, handles growth well, supports multiple industries, but needs better automation and AI features.
Sentiment score
7.4
PRTG Network Monitor offers scalable, flexible network monitoring solutions, supporting business growth with remote probes, clustering, and load balancing.
Sentiment score
6.9
SolarWinds NPM is scalable, adapts well to infrastructures, but may face performance and cost issues on virtual platforms.
Scalability is needed more in automation and AI functionalities.
On a scale of one to ten, scalability is rated as 9.5.
PRTG Network Monitor has the ability to scale and add new devices.
You can install them in each network, even if they are not connected, and it works.
SolarWinds NPM is scalable and effective in handling large network infrastructures.
 

Stability Issues

Sentiment score
5.3
ManageEngine OpManager is generally stable, with occasional connectivity and lag issues, receiving ratings between seven and ten.
Sentiment score
7.9
PRTG Network Monitor is stable and reliable, with rare issues usually due to configuration or external factors, often needing updates.
Sentiment score
7.5
SolarWinds NPM is stable with issues from server limits and bugs, resolved through updates and proper configuration.
We haven't needed vendor support for the last three years, which demonstrates the product's stability.
PRTG Network Monitor is stable in my experience, and I have not encountered issues with crashes or downtime.
The NPM product is stable, particularly when used for simple network monitoring.
 

Room For Improvement

ManageEngine OpManager struggles with stability, complexity, poor support, performance issues, and lacks user-friendly customization and documentation.
Users desire improved templates, app monitoring, better scalability, customization, and faster support in PRTG Network Monitor for optimized performance.
SolarWinds NPM users report issues with network discovery, UI features, costs, automation, support, and security improvements are needed.
If identifying the interface was easier, it would take less time to configure.
There is a call for ManageEngine OpManager to scale better in automation and AI functionality.
Improving the after-sales support and learning materials for local engineers and partners to enhance their capacities and expertise.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
PRTG Network Monitor should provide syslog monitoring since it is not available at this time.
PRTG Network Monitor can sometimes be too detailed and cluttered at the beginning, making it heavy to use.
SolarWinds needs to upscale on observability and add full-fledged observability features, including security features.
Customers have given feedback about the delayed response times from the technical team.
Features such as taking backup of the devices or configurations of the devices can be included in further versions of SolarWinds NPM.
 

Setup Cost

ManageEngine OpManager offers competitive pricing, flexible licensing, and discounts, though costs rise with more devices and additional features.
PRTG Network Monitor offers flexible, cost-effective pricing based on sensors, with scalable licenses and competitive pricing against SolarWinds.
SolarWinds NPM pricing varies by setup size, with initial costs, tiered licensing, and maintenance fees influencing total expenses.
Pricing for ManageEngine OpManager is good and negotiable with the distributor;
The cost is quite high-end for ManageEngine OpManager, especially in our very price-sensitive market here in Sri Lanka.
The licensing part is a recurring license for every year, which is very affordable, making PRTG Network Monitor budget-friendly.
Pricing is by the number of devices, not by sensor.
The prices are very high for PRTG Network Monitor.
The solution is considered expensive.
Pricing-wise, SolarWinds NPM is more expensive than PRTG.
 

Valuable Features

ManageEngine OpManager offers robust monitoring, automation, and reporting with user-friendly dashboards, enhancing IT efficiency and managing up to 10,000 devices.
PRTG Network Monitor offers rapid deployment, user-friendly interfaces, real-time monitoring, scalability, and strong support for enhanced network efficiency.
SolarWinds NPM offers ease of deployment, real-time monitoring, customizable alerts, and user-friendly design for efficient network management.
The automated reporting back, which includes identifying the top list and trends, as well as session monitoring from the end user to server through routers and firewalls, provides exact issue notifications for network problems.
The biggest benefit of ManageEngine OpManager for our customers is centrally managing the users and assets of an organization, along with link management, bandwidth management, and similar functionalities.
Managing platforms and network device virtualization on one platform is beneficial.
PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.
PRTG Network Monitor has a good dashboard that shows each and every piece of information, so we can easily find out what is happening with the systems.
These reports help me in my day-to-day work, and I rely on them because they provide proof during escalation, with exact downtime logs and related information.
The most valuable feature for us is the database performance analyzer, which we use a lot.
SolarWinds NPM has specific modules for monitoring different network capabilities, which provides rich features for carrying out specific tasks.
It provides a detailed overview of the network, which is valuable.
 

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of ManageEngine OpManager is 1.5%, down from 1.9% compared to the previous year. The mindshare of PRTG Network Monitor is 4.1%, down from 4.2% compared to the previous year. The mindshare of SolarWinds NPM is 4.4%, down from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
SolarWinds NPM4.4%
PRTG Network Monitor4.1%
ManageEngine OpManager1.5%
Other90.0%
Network Monitoring Software
 

Featured Reviews

Charles A - PeerSpot reviewer
Reporting features improve operational efficiency while weekend support needs enhancement
Support is moderate and needs improvement, especially during weekends when technicians perform upgrades. During weekends, they need to provide more support to ensure a smooth transition. There is a call for ManageEngine OpManager to scale better in automation and AI functionality. Although the product stability is good, support enhancement is necessary to enable better planning for upgrades and maintenance activities.
Adinath Bhokare - PeerSpot reviewer
Has helped detect server failures in real time and improved incident response through clear dashboards
When I use PRTG Network Monitor, it shows which servers go down or crash, displaying real-time reports and related information. We have configured PRTG Network Monitor to trigger an alert if any sensor or server goes down for more than five minutes. PRTG Network Monitor shows cause and effect clearly. For example, when our internet link failed, it displayed which dependent services were impacted. The feature in PRTG Network Monitor improved communication within my team since everyone can see the same dashboard. It saves me from constant manual checks as everything I care about is automatically tracked. PRTG Network Monitor has positively impacted my organization because it shows cause and effect clearly. We can see the real-time dashboard and take immediate action based on that. PRTG Network Monitor helped us detect the failing RAID controller before it completely collapsed, allowing us to avoid potential data loss.
Tochukwu Uzomba - PeerSpot reviewer
Rich modular monitoring capabilities offer tailored monitoring needs with good support
SolarWinds NPM is used for monitoring different solutions like database, infrastructure, and network performance. Each of these requires separate solutions, and SolarWinds provides modular options for monitoring Based on my experiences, SolarWinds NPM can handle large network infrastructures…
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
7%
Government
5%
Computer Software Company
12%
Government
9%
Financial Services Firm
8%
Comms Service Provider
7%
Manufacturing Company
10%
Computer Software Company
10%
Financial Services Firm
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise15
Large Enterprise27
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise18
Large Enterprise41
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise33
Large Enterprise84
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine OpManager?
The cost is quite high-end for ManageEngine OpManager, especially in our very price-sensitive market here in Sri Lanka.
What needs improvement with ManageEngine OpManager?
The main drawback is there is less documentation available, both public documentation and partner-available documenta...
What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it a...
What do you like most about PRTG Network Monitor?
The tool is integrated with our email for the alerts.
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools ar...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalabil...
 

Also Known As

OpManager
No data available
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
 

Overview

 

Sample Customers

Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Find out what your peers are saying about Zabbix, Auvik, SolarWinds and others in Network Monitoring Software. Updated: September 2025.
869,566 professionals have used our research since 2012.