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ManageEngine OpManager vs eG Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

eG Enterprise
Ranking in Network Monitoring Software
50th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
21
Ranking in other categories
Application Performance Monitoring (APM) and Observability (36th), IT Infrastructure Monitoring (41st)
ManageEngine OpManager
Ranking in Network Monitoring Software
8th
Average Rating
8.0
Reviews Sentiment
5.3
Number of Reviews
55
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of eG Enterprise is 0.4%, down from 0.4% compared to the previous year. The mindshare of ManageEngine OpManager is 1.5%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
ManageEngine OpManager1.5%
eG Enterprise0.4%
Other98.1%
Network Monitoring Software
 

Featured Reviews

Jose Ramon Crespo - PeerSpot reviewer
Utilize artificial intelligence for faster issue response and seamless ITSM integration
The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features. These capabilities help us gather more information and analyze it faster, leading to better responses to issues. The tool is also excellent at integrating with ITSM services, providing a seamless alerting system for our customers.
Charles A - PeerSpot reviewer
Reporting features improve operational efficiency while weekend support needs enhancement
Support is moderate and needs improvement, especially during weekends when technicians perform upgrades. During weekends, they need to provide more support to ensure a smooth transition. There is a call for ManageEngine OpManager to scale better in automation and AI functionality. Although the product stability is good, support enhancement is necessary to enable better planning for upgrades and maintenance activities.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features."
"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console."
"What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."
"Single pane of glass to review status of the full environment."
"It gives good insight into inside of what's going on with Exchange."
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"The tool is useful for SNMP monitoring."
"The solution is easy to deploy. It's also easy to manage and monitor the environment. Instead of being reactive, it's proactive."
"Monitoring is the most valuable feature of this solution."
"We have found the solution to be stable."
"The solution's most valuable feature is its ability to reach most of our network devices and get the most from them."
"The dashboard, versatility and larger horizon are valuable."
"Our customers are seeing a clear return on investment with ManageEngine OpManager, which is why they continue using it and maintain the solution for a long time."
"The integration with the firewall monitoring, the security monitoring, is great."
 

Cons

"There should be more price flexibility to adapt to different kinds of customers. For small and medium businesses, eG Enterprise is usually too expensive."
"would like to see improvements in the alarm display console."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"The integration must be improved."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"Dashboards are difficult to create, and not so useful."
"The UI looks a little dated and could do with a refresh."
"The solution's reports need to include the number of applications consumed."
"The only problem with it is that the setup isn't very intuitive. I know that they just upgraded the product to make it a little bit easier to use, but compared to some of the other platforms, it is not easy to configure it, set it up, and get it running. However, once you have set it up and got it running, it runs great."
"We would like the solution's customize and build functionality to be more user-friendly."
"They should add more features to URL monitoring."
"You cannot resolve 100 percent of the issues yourself. You would need to reach out to the support. It needs to be cheaper."
"Some of our customers have been asking that OpManager have a feature to monitor the operating system, however, I tell them that Endpoint Central is doing that. You can buy endpoints and then OpManager, and they integrate between them, and everything is okay."
"There are certain things that are not possible to do with Op Manager. It's a solution that still needs time to develop."
"It would be great if there were some sort of artificial intelligence feature which would help us make improvements in the network once we find an issue, and do it automatically."
 

Pricing and Cost Advice

"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."
"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."
"They are aligned with other enterprise solutions."
"eG Enterprise is much cheaper than the other products it competes with."
"The cost for eG Enterprise is almost $100,000 for one hundred and fifty services. It's subscription-based and the payment is yearly."
"You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."
"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"
"It'd be nice if the price was lower. That would be an improvement."
"The solution's pricing is very low compared to other products."
"I rate the tool's pricing an eight out of ten."
"We had perpetual licenses. The cost was around 36,000 for OPManager, and then you'd have the yearly maintenance fee of 2,000 or 3,000."
"It is not really expensive; it is nominal licensing."
"The pricing is moderate."
"ManageEngine OpManager has a three-tier licensing model."
"ManageEngine OpManager is cheaper than SolarWinds."
"Pricing for ManageEngine OpManager depends on the number of nodes you onboard and whatever pricing is reflected on the ManageEngine portal which offers discounts from ten percent to fifteen percent. It purely depends on the sales volume and the negotiation. In my organization, there are about one thousand two hundred nodes which cost around $29,000 per year. There's no additional support fee or maintenance fee from ManageEngine OpManager. Pricing for the solution is highly competitive and I would rate it five out of five. ManageEngine OpManager is one of the most competitive options out there."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Retailer
14%
Government
11%
Financial Services Firm
9%
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
7%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise10
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise15
Large Enterprise27
 

Questions from the Community

Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
What do you like most about eG Enterprise?
eG Enterprise has a single pane of glass for observability and monitoring.
What is your experience regarding pricing and costs for ManageEngine OpManager?
The cost is quite high-end for ManageEngine OpManager, especially in our very price-sensitive market here in Sri Lanka.
What needs improvement with ManageEngine OpManager?
The main drawback is there is less documentation available, both public documentation and partner-available documentation. The learning materials are very limited, and there is also a limitation of...
 

Also Known As

No data available
OpManager
 

Overview

 

Sample Customers

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC
Find out what your peers are saying about ManageEngine OpManager vs. eG Enterprise and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.