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ManageEngine Endpoint Central vs Microsoft Intune vs Symantec Client Management Suite comparison

 

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

Client Desktop Management
Unified Endpoint Management (UEM)
Client Desktop Management
 

Featured Reviews

Charles A - PeerSpot reviewer
Effective vulnerability, desktop, and patch management
We are using ManageEngine Endpoint Central primarily for desktop management. It allows us to deploy patches, manage antivirus, control endpoints like DLP, and more The most valuable feature to me is the vulnerability management. It also has effective patch management capabilities. The main issue…
Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Sathish-Holla - PeerSpot reviewer
Knowledgeable support, easy client management, and straightforward agent installation
Symantec Client Management Suite is used for Microsoft Windows patches and inventory management. The solution can be deployed on-premise and on the cloud Yes it helped to update systems remotely  The most valuable feature of Symantec Client Management Suite is the ease of client management and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In terms of technical capability, it is doing very well. It is doing better than other industry products. It is at a place where we can compare it with Microsoft products. Its scalability is also good."
"The solution's stability is better than the other solutions in the market."
"The initial setup process is good."
"The patch management aspect of the solution is the most valuable part for us."
"Has good functionality and is user-friendly."
"The ability to patch my servers and endpoints is the most important for me. However, this feature is more pronounced in ManageEngine Desktop Central."
"Well, what we like is that it catch actually a lot of features constantly upgrading. So all the three maybe there there were some features as the tenant on the earliest version. Now it's it's almost everything that we we need. So managing security ManageEngine configuration. It's we are very satisfied because it has the Telstra that's what we we need."
"ManageEngine Desktop Central is stable."
"The security-related tools are excellent; these features allow us to secure devices, lock them down, and ensure compliance."
"One of the biggest advantages of Microsoft Intune is that it brings the management of Windows, macOS, iOS, Android, and even Linux under a single pane of glass."
"For Windows services, there are multiple options within Intune to modernize it to be more internet-facing and dynamic."
"Intune has automated the deployment of patches and applications, which is more efficient and easier."
"Agile and easy to deploy MDM solution that covers the maximum number of policies. Stable, scalable, and with knowledgeable technical support."
"As the solution is a software as a service, the scalability is unlimited."
"It is more efficient to have one solution rather than having security parts spread across three, four, or five solutions."
"Compliance and the policies that can be set are the most valuable features."
"We can track the incidents, we can track the changes, we can track the assets from cradle to grave and give some kind of accounting as they get older."
"The most valuable feature of Symantec Client Management Suite is the ease of client management and agent installation."
"The most important thing for us is that it is very easy to use, as well as the availability of it in our support centers."
 

Cons

"Usability is the main issue when comparing ManageEngine with BlackBerry RIM."
"The pricing is lower than other well-respected solutions in this category."
"The MDM feature isn't very good. It doesn't support Amazon vendors."
"The reports provided by the product are an area of concern where improvements are required. The visibility provided by the reports is not very attractive."
"The OS deployment could be better."
"I would like to have the option to install the agent remotely."
"The technical support could improve response times, especially when immediate assistance is needed."
"ManageEngine should support various browser features, including those that address browser limitations."
"Intune could be improved by organizing different solutions, like Defender and Sentinel, into a single package. This would allow us to focus on security while Microsoft manages other areas. Having a unified solution would drive better management of various sectors. Although the Intune user experience is good, we should continue enhancing it."
"The documentation about the custom image setup could be better. Although Microsoft provides the steps to configure Intune or set up or deploy Intune, it doesn't have much information related to custom images. If you ask, "how can we deploy the custom image?" There is no information. The steps they mention ask you to connect to your on-premises environment or create your own image on the cloud itself once there is connectivity. But I needed to go to multiple websites to get all this information. I had to figure out how to upload the custom image if you want to use the on-premise custom image for Cloud PC. If you have the proper subscription, you must have the right access, like global admin or owner. Then you can add your custom image to that. There are no steps mentioned over there. Microsoft Intune doesn't have Chrome browser support. I would like to have that support because they will want it if we pitch the product to clients."
"It would be better if I could integrate it with my core group policy. I would like to have a group policy in my current environment, which has strict control, but those things are still missing. Although it has maximum compliance and security, it's not available on-premise."
"Intune needs to incorporate more tools to reduce the number of third-party applications we rely on."
"Sometimes, it takes time to synchronize the policies between the portal and the devices, you don't have a way to estimate how long it will take to deploy. You have some kind of gray area, where it can deploy in 30 minutes or three days."
"One drawback of Intune is that we cannot find devices based on a user's region or location."
"Intune should improve its software inventory to provide better metering of which software is used throughout the company. This is especially needed for reporting third-party software solutions."
"Intune has all the features enabled for Windows devices but needs to be improved on iOS and Apple devices."
"Symantec Client Management Suite can improve by adding more network devices."
"Some parts are working okay, some of the other components aren't. Workflow isn't working properly. Different people accepting changes and being able to close it has some issues. Putting hot fixes and installing it usually breaks the system."
"The technical support is in need of improvement."
 

Pricing and Cost Advice

"The product is not expensive."
"The licensing is very easy to understand and pricing is right for what you get."
"The initial purchase was around $6,000 or $7,000. We most probably are not on an annual subscription. We bought it, and then we pay for the maintenance. I'm not 100% sure how that's working out."
"The pricing is average."
"I have been using the free version and am in the stage where I have to decide if I will proceed with the paid license, or instead choose another product."
"The pricing is very low, compared to other products. Compared to Intune or SCCM, it's much less. I can say it's a good product for less of a price."
"Compared to other products, ManageEngine Endpoint Central is a very cheap solution."
"The pricing of the product is not bad compared to the other similar solutions in the market."
"Microsoft Intune's costliness stems from licensing fees and the overhead associated with its management, user experience, and device remediation."
"Microsoft Intune is not cost-effective as a standalone product."
"I am satisfied with the pricing."
"The Intune license model is costly."
"The tool is cheaper than our company's other MDM tools."
"For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
"I liked the tool's pricing until P2 came into effect. I am unsure about the current value versus the cost of the new licensing model."
"The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
"The price of the solution is competitive."
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Top Industries

By visitors reading reviews
Educational Organization
27%
Computer Software Company
12%
Financial Services Firm
7%
Manufacturing Company
6%
Educational Organization
13%
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
8%
Computer Software Company
12%
Government
11%
Educational Organization
8%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. Wh...
What do you like most about ManageEngine Endpoint Central?
Well, what we like is that it catch actually a lot of features constantly upgrading. So all the three maybe there the...
What is your experience regarding pricing and costs for ManageEngine Endpoint Central?
The pricing is cheaper compared to other MDM products, but I don't remember the exact details.
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
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Also Known As

ManageEngine Desktop Central, Desktop Central, ManageEngine Desktop Management MSP
Intune, MS Intune, Microsoft Endpoint Manager
Symantec Altiris Client Management Suite
 

Overview

 

Sample Customers

Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
Mitchells and Buzzers, Callaway
Alghanim Industries, Asia Pacific Telecom Co. Ltd, Barnabas Health, Berry Plastics Corporation, BNY Mellon, Borealis, British American Tobacco Italia S.p.A, Cabela's Inc., Carrington Holding Company, College of Science, Technology, and Applied Arts of Trinidad and Tobago (COSTAATT), Comparex, Cybercom Plenware Oy, DHL Hub Leipzig GmbH, Dickinson Dees LLP, Farmington Area Public Schools, Fazer Group, First Affiliated Hospital of Xiamen University, ForceTEC Co. Ltd., Frucor Beverages Ltd, Hadassah University Hospital, Hillsborough County Public Schools, Hutchison Whampoa (China) Commerce Limited, Indian River School District, Johnson County Community College, JW Marriott Hotel Seoul, Kier Group plc, Kwizda Holdings GmbH, Lake Health, Lansky Ganzger & Partner, Mobilezone, Molina Healthcare Inc., Nanyang Technological University, NASDAQ OMX Group Inc., Pepperdine University Graduate School of Education and Psychology, Pima Community College, Regional council of Franche-Comt_, Shanghai Pudong International Container Terminals Co. Ltd., Siemens Professional Education, Symantec Corporation (Endpoint Security 12.1), TIVIT, Travelport, University of Oxford
Find out what your peers are saying about ManageEngine, Broadcom, Quest Software and others in Client Desktop Management. Updated: May 2025.
856,873 professionals have used our research since 2012.