Make vs Retool comparison

Make and Retool are both solutions in the AI Software Development category. Make is ranked #4 with an average rating of 8.1, while Retool is ranked #21 with an average rating of 7.8. Make holds a 0.5% mindshare in ASD, compared to Retool’s 0.5% mindshare. Additionally, 86% of Make users are willing to recommend the solution, compared to 100% of Retool users who would recommend it.

Make

Read 18 Make reviews

3,642 Views
1,566 Comparison Views

86% willing to recommend

Retool

Read 12 Retool reviews

2,228 Views
1,069 Comparison Views

100% willing to recommend

Make

Retool

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 15, 2026

Make and Retool are prominent platforms in the automation and rapid development software category. Make holds an upper hand in terms of robust feature offerings and flexibility in automation.

Features: Make offers features like a low-code drag-and-drop interface, an extensive integration library, and flexibility in automation through various modules, enhancing productivity and efficiency. On the other hand, Retool provides customizable drag-and-drop components supporting complex logic integration, rapid tool development with minimal coding, and comprehensive graph and visualization options, making it adaptable for specific needs.

Room for Improvement: Make's key improvement areas include its complexity in ease of use, complicated pricing structure, and security concerns relating to single IP usage and data security transparency. Users of Retool suggest enhancements in the expansion of its third-party JavaScript library support, better AI features, and more robust graphical customization and integration resources.

Ease of Deployment and Customer Service: Make is accessible through public and on-premises cloud solutions and offers responsive customer support via chatbot and community forums. Retool supports hybrid and private cloud deployments and has customer service, though there can be delays attributed to its growing support community.

Pricing and ROI: Make is cost-effective, offering significant ROI through increased productivity and is less expensive than competitors like Zapier. Retool offers competitive pricing with favorable ROI, though it may become costly for larger deployments, with a free plan for smaller setups being a beneficial addition.

To learn more, read our detailed Make vs. Retool Report (Updated: June 2026).

Buyer's Guide

Make vs. Retool

June 2026

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Helped 902,894 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.0

Automation enhances efficiency, cuts labor costs by 50%, boosts ROI, and saves time on reporting, content, and CRM tasks.

Sentiment score

6.5

Retool saves time and money, reducing developer dependency, while offering efficient, cost-effective solutions with a minimal monthly expense.

I have indeed seen a return on investment as it has saved us hundreds of hours in repetitive tasks, streamlining our follow-up to the leads that we are generating.

Maria Ruminjo

Network Engineer at AT&T

I implemented a booking system for my client that previously required data to be entered directly into Google Sheets and reminders to be sent manually; using Make, they have saved about 50% of their time, which equals one labor resource, translating to a significant amount of money saved.

Basuraj Basuraj

Founder at WebEase

With that extra time each month, I could focus more on sales and upscaling my business, so it is really worth it.

reviewer2810973

Founder

For more quotes and insights, download the Make report

We had fewer front-end resources, and while developing with Retool, we did not need many front-end team members, which saved on salaries.

Kozykorpesh Tolep

software engineer at a non-tech company with 1,001-5,000 employees

I think we can see time saved to start the proof of concept and maybe money saved because I was able to develop the mobile app alone without needing additional resources.

Yannick LE GAL

IT consultant for healthcare sector at Freelancer

We have seen a return on investment because we are building these internal dashboards 30 to 50% faster, so we are saving approximately 30 to 50% of an employee's time.

reviewer2846073

Product Manager at a tech vendor with 11-50 employees

For more quotes and insights, download the Retool report

Customer Service

Sentiment score

5.5

Make's responsive customer support and abundant self-help resources efficiently resolve user issues, fostering an active, supportive community.

Sentiment score

5.5

Retool's customer service is mixed, with varying satisfaction levels, reliance on external resources, and praise for prompt assistance.

We have escalated a few issues that we faced during some integrations, and we received reasonable responses from Make support.

Farhan Ahmed Sheikh

Chief Executive Officer at Ashtex Solutions

They were doing the best job for my use cases and my problems.

Dinesh Lavu

When I had a problem during the pricing payment, the customer support handled it very well.

Shaik Nayab Rasool

Freelancer at a consultancy with 11-50 employees

For more quotes and insights, download the Make report

The customer support is amazing; overall, AWS customer support is very professional and fast.

Kozykorpesh Tolep

software engineer at a non-tech company with 1,001-5,000 employees

It is very easy to learn and integrate within our database and infrastructure because we are already on Amazon Web Services, and our entire tech stack is on Amazon Web Services.

reviewer2846073

Product Manager at a tech vendor with 11-50 employees

Technical support team is available, but I haven't needed to contact them.

Anees Shoukat

Full Stack PHP/Python AWS Developer at Binary Port

For more quotes and insights, download the Retool report

Scalability Issues

Sentiment score

5.5

Make is scalable and effective for complex workflows, but pricing and workflow setup can challenge some users.

Sentiment score

6.7

Retool efficiently scales, supporting many users with large datasets, offering customization and security, although complexity may rise with features.

When you have an error, it is very hard to do error handling and debugging.

Avi Cherny

Automation Engineer at a tech services company with 501-1,000 employees

It can handle increasing workloads or more complex automations easily, but I need to set up each and every component carefully.

Vikrant Patil

Student at Raisoni Group

Make's scalability is very good, and if the pricing were lower, I could scale a lot more.

Basuraj Basuraj

Founder at WebEase

For more quotes and insights, download the Make report

It's scalable and doesn't experience any slowdown when handling increasing data volumes.

Anees Shoukat

Full Stack PHP/Python AWS Developer at Binary Port

Retool is more suited for startups, but it can get messy at scale.

Kozykorpesh Tolep

software engineer at a non-tech company with 1,001-5,000 employees

For more quotes and insights, download the Retool report

Stability Issues

Sentiment score

7.3

Make is mostly stable and reliable for users, with occasional minor bugs and issues that don't hinder overall performance.

Sentiment score

8.4

Retool is highly rated for dependability, with users experiencing minimal issues, praising its stability and reliable performance.

No quotes available

For more quotes and insights, download the Make report

Retool is stable in my experience.

Yannick LE GAL

IT consultant for healthcare sector at Freelancer

For more quotes and insights, download the Retool report

Room For Improvement

Users seek enhanced developer-friendliness, integrations, documentation, pricing, ease of use, security, stability, support tools, and customization.

Retool's front-end and usability limitations frustrate users, highlighting needs for enhanced customization, integration, and non-technical user support.

There should be clarity about whether the data is secure while passing through these automations or integrations created within Make.

Farhan Ahmed Sheikh

Chief Executive Officer at Ashtex Solutions

I would love to have more detailed logs, step-by-step error tracing, and better visualization of failed executions, as I think it would improve the user experience significantly.

Kozykorpesh Tolep

software engineer at a non-tech company with 1,001-5,000 employees

The lagging problem needs to be solved.

Anuj Tiwari

Gtm Operator, Lead Generator at 404Minds Technologies

For more quotes and insights, download the Make report

Retool needs more customization options, as it should not be limited to a few customization features; it should be broader, with more features available for users to utilize.

Kozykorpesh Tolep

software engineer at a non-tech company with 1,001-5,000 employees

AI tools, features, and machine learning capabilities should be added as they would be helpful in the future.

Anees Shoukat

Full Stack PHP/Python AWS Developer at Binary Port

There should be better documentation or support for non-technical users, providing a platform to learn and implement Retool effectively.

reviewer2775993

Construction Data Analyst at a tech services company with 10,001+ employees

For more quotes and insights, download the Retool report

Setup Cost

Make's pricing is affordable and flexible, with options like Docker solutions, making it cost-effective compared to competitors.

Retool's pricing is affordable for small setups but can be expensive for larger deployments compared to industry leaders.

Licensing was affordable.

Maria Ruminjo

Network Engineer at AT&T

I found a solution that allows me to use Make almost for free, just using the Docker on-premises.

Avi Cherny

Automation Engineer at a tech services company with 501-1,000 employees

It's cost-effective and it's pocket-friendly.

Dinesh Lavu

For more quotes and insights, download the Make report

The pricing, setup cost, and licensing experience were good as the free plan was enough for us.

Yannick LE GAL

IT consultant for healthcare sector at Freelancer

My experience with pricing, setup cost, and licensing for Retool is that it is straightforward but somewhat pricey compared to other industry leaders such as Sentry and others.

reviewer2846073

Product Manager at a tech vendor with 11-50 employees

For more quotes and insights, download the Retool report

Valuable Features

Make's intuitive interface and integrations boost efficiency and productivity, saving time and reducing manual tasks with seamless automation.

Retool streamlines development with a user-friendly interface, enabling rapid MVP creation and enhancing productivity with extensive customization features.

Make has positively impacted my organization by enabling us to solve use cases for hundreds of clients across hundreds of different platforms, providing the customization capabilities to automate accounting and invoicing processes that save dozens of man-hours a month, and allowing us to build custom churn, retention, and engagement costs that have driven a 30% reduction in churn.

Maria Ruminjo

Network Engineer at AT&T

Instead of spending several days implementing and testing API integrations inside our FastAPI back end, I was able to build the workflows in a few hours using Make.

Kozykorpesh Tolep

software engineer at a non-tech company with 1,001-5,000 employees

The task that I would complete in a span of one day is completed in a matter of minutes by using Make.

Ajay Singh Goyal

Executive at Core Jobs

For more quotes and insights, download the Make report

Retool positively impacts our organization by saving costs compared to using other data repositories, and teams prefer Retool for daily tasks that perform customizations to showcase web pages or link their data backend, making it more efficient and cost-effective than other software available in the market.

reviewer2775993

Construction Data Analyst at a tech services company with 10,001+ employees

Compared to other solutions, the time is 30 to 50% shorter when we are building an internal tool using Retool.

reviewer2846073

Product Manager at a tech vendor with 11-50 employees

Retool provides built-in features with all processing happening within the platform, which is a significant advantage.

Anees Shoukat

Full Stack PHP/Python AWS Developer at Binary Port

For more quotes and insights, download the Retool report

Categories and Ranking

Make

Ranking in AI Software Development

4th

Average Rating

8.0

Reviews Sentiment

5.5

Number of Reviews

Ranking in other categories

Process Automation (6th)

Retool

Ranking in AI Software Development

21st

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Rapid Application Development Software (19th)

Mindshare comparison

As of July 2026, in the AI Software Development category, the mindshare of Make is 0.5%, up from 0.2% compared to the previous year. The mindshare of Retool is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

AI Software Development Mindshare Distribution
Product	Mindshare (%)
Make	0.5%
Retool	0.5%
Other	99.0%

AI Software Development

Featured Reviews

Dinesh Lavu

Automation workflows have saved time and have reduced manual work for my client projects

Most of what I learned about Make is mainly from the templates only. Anything that I tried to do, I try to see who has done it already and try to understand and rebuild it. When I'm trying to build some workflows, there's a chatbot component. When I ask for something, it helps me in that. Or if I get a bug that I'm finding difficult to debug or understand the use case or the log, it clearly explains it to me and sometimes it advises me to do certain things, so that it's easy for me to fix it. One area for improvement is an auto-building feature. Another is how n8n has a chatbot completion where you can bring some LLMs into the workflow and integrating Ollama and all of that is something I felt is really needed for Make also.

Read full review

Yannick LE GAL

IT consultant for healthcare sector at Freelancer

Has provided a quick way to build mobile apps and could improve usability for non-technical users

The best features Retool offers include the ability to quickly create a mobile app and use this mobile app in a native mobile app for Android. I found the process of creating and deploying those mobile apps for Android with Retool to be smooth as the documentation is very good, and I found answers and examples to create a mobile app. I can access a debug mode in the mobile app which was really convenient to make tests and find what can be improved, where I have a problem, and how to correct it. Retool positively impacted my organization as the proof of concept we built gave us a way to convince power users and key users before developing the real software. It was a way to maintain the launch date of the project, which helped speed up the project timeline and save resources.

Read full review

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Top Industries

By visitors reading reviews

Outsourcing Company

15%

Educational Organization

14%

Manufacturing Company

10%

Construction Company

21%

Manufacturing Company

12%

Financial Services Firm

11%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	1
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	3
Large Enterprise	4

Questions from the Community

What is your experience regarding pricing and costs for Make?

Regarding my experience with pricing, setup costs, and licensing for Make, I would add that they need to provide a dark mode because the UI is in light mode. I remember that when I was working late...

See all answers

What needs improvement with Make?

I think there are improvements needed for Make. They could add a guide roadmap for beginners to make it more accessible. While Make is easy to use, there is always room for improvement. There are m...

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What is your primary use case for Make?

My main use case for Make involves automating social media content creation and personalized content creation for my social profile like Instagram.

See all answers

What is your experience regarding pricing and costs for Retool?

My experience with pricing, setup cost, and licensing for Retool is that it is straightforward but somewhat pricey compared to other industry leaders such as Sentry and others. I feel it is an eigh...

See all answers

What needs improvement with Retool?

I do not have specifics on how Retool can be improved because we are using it for internal tool building only. Regarding needed improvements, perhaps Retool can focus on not building customer-facin...

See all answers

What is your primary use case for Retool?

We started using Retool last September, so it has been more than nine months now. Our main use case for Retool is an internal operations dashboard built in Retool for our AI agents. Whenever we shi...

See all answers

Comparisons

Camunda vs Make

Compared 14% of the time

Pega Platform vs Make

Compared 13% of the time

Appian vs Make

Compared 12% of the time

Nintex Process Platform vs Make

Compared 12% of the time

Zapier vs Make

Compared 11% of the time

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Pega Platform vs Retool

Compared 15% of the time

Streamlit vs Retool

Compared 14% of the time

Akka vs Retool

Compared 12% of the time

ToolJet vs Retool

Compared 9% of the time

Jitterbit Vinyl vs Retool

Compared 8% of the time

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Product Reports

Buyer's Guide

Make

June 2026

Download Make product report

Buyer's Guide

Retool

June 2026

Download Retool product report

Also Known As

Integromat

No data available

Overview

Make is a robust automation platform that streamlines workflows, connecting apps to enhance productivity. Tailored for tech-savvy users, it offers dynamic automation solutions that optimize processes and facilitate seamless integration of disparate systems.

At its core, Make empowers businesses to automate tasks through an intuitive builder with drag-and-drop capabilities. Ideal for professionals who need to integrate systems efficiently, it supports a wide range of applications, aiding in the creation of complex workflows without the need for extensive coding. Users value its adaptability, making it a popular choice for enhancing operational efficiency.

What features does Make offer?

Visual Workflow Builder: Create and edit workflows effortlessly with a friendly interface.
App Integration: Supports numerous apps, enabling diverse connections.
Real-Time Monitoring: Track workflow executions with precise analytics.
Conditional Logic: Implement logic paths for smarter automations.

What benefits can users expect from Make?

Increased Efficiency: Automating tasks reduces manual intervention, saving time.
Cost Reduction: Lower operational costs with streamlined processes.
Scalable Solutions: Easily adjust workflows to meet growing business demands.
Enhanced Productivity: Focus on high-priority tasks with automated operations.

In industries like retail and technology, Make has become essential for automating inventory management, order processing, and customer relationship tasks. Companies leverage its capacity to connect multiple databases, CRM systems, and sales platforms, driving growth and operational excellence.

Make

Retool enables rapid construction of internal tools with minimal coding, streamlining workflows across HR, customer support, and compliance. Praised for its drag-and-drop interface, extensive component library, and SQL support, it boosts organizational efficiency by automating tasks and enhancing data management.

Retool

Sample Customers

Buan Consulting, Armadia

Information Not Available

Buyer's Guide

Make vs. Retool

June 2026

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