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Retool Reviews

Vendor: Retool
4.2 out of 5
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What is Retool?

Retool enables rapid construction of internal tools with minimal coding, streamlining workflows across HR, customer support, and compliance. Praised for its drag-and-drop interface, extensive component library, and SQL support, it boosts organizational efficiency by automating tasks and enhancing data management.

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Retool is the #16 ranked solution in top Rapid Application Development Software. PeerSpot users give Retool an average rating of 8.4 out of 10. Retool is most commonly compared to Pega Platform: Retool vs Pega Platform. Retool is popular among the large enterprise segment, accounting for 51% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 17% of all views.
Buyer's Guide
Retool
August 2025
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Helped 867,370 peers since 2012

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Retool mindshare

As of September 2025, the mindshare of Retool in the Rapid Application Development Software category stands at 0.8%, up from 0.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Rapid Application Development Software Market Share Distribution
ProductMarket Share (%)
Retool0.8%
Microsoft Power Apps12.3%
ServiceNow9.9%
Other77.0%
Rapid Application Development Software

PeerResearch reports based on Retool reviews

TypeTitleDate
CategoryRapid Application Development SoftwareSep 15, 2025Download
ProductReviews, tips, and advice from real usersSep 15, 2025Download
ComparisonRetool vs Microsoft Power AppsSep 15, 2025Download
ComparisonRetool vs ServiceNowSep 15, 2025Download
ComparisonRetool vs Oracle Application Express (APEX)Sep 15, 2025Download
Suggested products
TitleRatingMindshareRecommending
Pega Platform4.16.6%91%83 interviewsAdd to research
OutSystems4.26.9%94%53 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Retool offers expedited development for internal tools, AI project support, and data workflows. Users appreciate its user-friendly interface and drag-and-drop components, enabling quick tool setup without extensive coding. It supports multiple integrations, such as RESTful API and databases, and facilitates data manipulation through queries. Highly extensible components allow for efficient, customizable applications, offering seamless backend connectivity and robust SQL and JavaScript integration. Retool excels in providing data visualization and permissions management.
  • "Retool can be used with many applications as it is language independent; anyone can use it easily and create various visualizations regardless of their programming knowledge—this is the main reason I recommend it."
  • "Retool provides built-in features with all processing happening within the platform, which is a significant advantage."
  • "We can create the dashboards quickly."

Room for Improvement

Retool needs broader integration resources like Airtable and more front-end capabilities. Custom logic and plugin options should improve. Library support for third-party JavaScript and enhanced graphical customizations are necessary. Component consistency and better user notifications for updates are desired. Support in Europe should expand, and more coding language flexibility is suggested. Unexpected errors and version issues affect development experience, and machine learning features could enhance future functionality.
  • "AI tools, features, and machine learning capabilities should be added as they would be helpful in the future."
  • "AI tools, features, and machine learning capabilities should be added as they would be helpful in the future."
  • "The components are changed frequently, which is very irritating."

ROI

Many users reported significant time savings in building internal tools, which indirectly boosted productivity across their teams. The platform's ability to integrate with various data sources and APIs has allowed for quick alterations and more efficient data management, further contributing to operational efficiencies. Users also highlighted the cost-effectiveness of Retool compared to hiring developers to build custom solutions.

Pricing

Enterprise users find Retool's pricing varies significantly based on user type and geographic location. Some see it as expensive due to user-specific charges, while others, particularly in regions like India, find it affordably priced starting at $10 per month. New users appreciate the free services for smaller setups, but acknowledge larger deployments may necessitate a paid plan. Despite some perceptions of being costly, users often consider it worthwhile.
  • "The tool is a little bit expensive."
  • "For new users, evaluate the scale of their administrative needs as Retool provides excellent free services for smaller setups, but larger deployments might require transitioning to a paid plan."
  • "I don't know Retool's current pricing, but it cost around $12 per month earlier."

Popular Use Cases

Retool is primarily used to create internal dashboards, admin panels, and reporting tools for companies managing large databases. It facilitates data modification and retrieval, supports RESTful API interactions, and streamlines backend processes. Organizations leverage Retool for data tracking, analytical report generation, and cloud operations management. It provides tools for user feedback collection, CRM development, workflow implementation, and restricted access to main systems, enhancing integration capabilities across multiple environments.

Service and Support

Users find Retool's customer service responsive and helpful, with support mainly via email. Some feel an addition of chat support could enhance their experience. Many make use of online resources like forums, YouTube, and articles, minimizing the need for direct contact. A few mention having contacted support after platform updates. Retool consistently provides timely email responses, ensuring user concerns are addressed promptly, though opinions on the adequacy of support vary among users.

Deployment

Retool's initial setup is straightforward, with deployment being user-friendly. Organizations find it easy to deploy as a website, offering specific links for work and sharing capabilities among team members. Documentation aids in adoption, and Retool integrates efficiently with other applications. Users note a lack of mobile support and mention that videos are helpful for beginners. Cloud environments enhance simplicity, while database integration is required for accessing internal tools.

Scalability

Retool demonstrates strong scalability, supporting growing organizational needs without significant issues. It allows user-based licensing, enabling seamless user additions while maintaining performance. Users appreciate granular control over access, enhancing security and customization. Despite potential slowdowns with large data, its scalability remains impressive. Retool handles increasing data volumes efficiently, earning high praise for performance and versatility in various organizations ranging from small to large user bases. Retool consistently delivers satisfactory results in diverse environments.

Stability

Many users find Retool stable, with no significant bugs or issues reported. Several have used it for years without encountering downtime, lag, or maintenance problems. Some consider the stability perfect, rating it ten out of ten, while others notice occasional breakdowns, rating it seven out of ten. On balance, users' experiences suggest reliability, with minimal disruptions occurring.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Retool Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise2
By reviewers
By visitors reading reviews
Company SizeCount
Small Business19
Midsize Enterprise13
Large Enterprise33
By visitors reading reviews

Top industries

By visitors reading reviews
Manufacturing Company
17%
Comms Service Provider
15%
Outsourcing Company
9%
University
8%
Financial Services Firm
8%
Educational Organization
6%
Media Company
6%
Logistics Company
3%
Computer Software Company
3%
Insurance Company
3%
Retailer
3%
Recreational Facilities/Services Company
3%
Pharma/Biotech Company
2%
Real Estate/Law Firm
2%
Renewables & Environment Company
2%
Transportation Company
2%
Construction Company
2%
Legal Firm
2%
Hospitality Company
2%
Marketing Services Firm
2%
Non Profit
2%
Healthcare Company
2%
Performing Arts
2%

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Product Categories

Product Categories
Rapid Application Development Software

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Retool Reviews Summary
Author infoRatingReview Summary
Full Stack PHP/Python AWS Developer at Binary Port4.5I've used Retool for three months to build internal tools and visualizations with ease, appreciating its built-in features, scalability, and access controls, though I'd like to see AI and machine learning capabilities added in the future.
Full-stack Developer at Dashy Dash4.5I use Retool to build admin panels for managing office and backend staff, appreciating its drag-and-drop customization. It needs broader third-party library support and better graphical tools. Before Retool, I considered Appsmith but chose Retool for its integration capabilities.
Back End Developer at Medha4.5I've developed Retool applications for clients needing data management tools, benefiting from its ease of use and time-saving features. While backend options are abundant, frontend limitations exist. Despite this, Retool is cost-effective, eliminating the need for additional resources.
Technical Lead at a manufacturing company with 10,001+ employees3.5I find Retool to be a versatile tool for creating internal dashboards with robust data integration and complex logic support, though it could improve by enhancing support services and updating outdated components to better meet user expectations.
Senior Software Engineer at a wellness & fitness company with 201-500 employees3.5We used Retool as an internal administrative tool to manage appointments efficiently without a developer, but frequent component updates and unexpected errors were frustrating. The mobile version was unstable, leading us to switch to Flutter for third-party apps.
Full Stack Developer at Upwork5.0I used Retool to develop internal tools and an e-commerce dashboard, appreciating its rapid development capabilities. However, it lacks integration resources like Airtable. Despite the per-user pricing, it seems worth the investment given its support for AI projects.
Senior Software Engineer at Aldaim Solutions4.0I use Retool to create reporting dashboards and manage workflows that integrate RESTful APIs and databases. Its workflow and data integration capabilities are valuable, but custom logic options are limited. We've also used Xano and Bubble for low-code solutions.
Software QA Test Developer at NVIDIA4.0I created a CRM tool using Retool and found its API and database connectivity to be the most valuable feature. However, it needs more customization options for charts and support for languages beyond JavaScript. I've also used Appsmith previously.