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| Product | Mindshare (%) |
|---|---|
| ProProfs Knowledge Base | 2.0% |
| MAANA | 1.0% |
| Other | 97.0% |
Maana Knowledge Platform is a knowledge-centric technology that helps solve complex operational challenges of large enterprises. It turns human expertise and data into digital knowledge for employees to make better and faster decisions. The core of the Maana Knowledge Platform is the patented Maana Knowledge Graph. Unlike traditional “semantic” systems, this graph separates the structure of data from the content itself. This separation provides a fluidity of modeling, allowing data from any source and of any format to be seamlessly integrated, modeled, searched, analyzed, operationalized and re-purposed.
ProProfs Knowledge Base software is a powerful tool for businesses to create an online FAQ and instantly share knowledge with employees and customers. The online FAQ can be used by businesses to create a repository of help-articles, explainer videos, PPT tutorials and files, which helps customers quickly find the right answers to their questions, and reduces tickets.
Similarly, companies can create a private online knowledgebase to share and maximize employee knowledge. The private knowledgebase can be embedded on the company’s website and used to share relevant company policies, HR procedures and know-hows with employees and stakeholders. ProProfs Knowledge Base is the perfect tool to gather business intelligence as well as provide a complete solution to pre and post training processes.
With ProProfs: “Never answer the same questions again!”
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