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Cornerstone Learn vs ProProfs Knowledge Base comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cornerstone Learn
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
29
Ranking in other categories
Learning Management Systems (LMS) (4th), Virtual Training (6th)
ProProfs Knowledge Base
Average Rating
9.0
Reviews Sentiment
8.7
Number of Reviews
1
Ranking in other categories
Knowledge Management Software (17th)
 

Mindshare comparison

Cornerstone Learn and ProProfs Knowledge Base aren’t in the same category and serve different purposes. Cornerstone Learn is designed for Learning Management Systems (LMS) and holds a mindshare of 2.5%, down 7.4% compared to last year.
ProProfs Knowledge Base, on the other hand, focuses on Knowledge Management Software, holds 1.9% mindshare, down 2.0% since last year.
Learning Management Systems (LMS) Mindshare Distribution
ProductMindshare (%)
Cornerstone Learn2.5%
Moodle3.0%
Canvas LMS2.0%
Other92.5%
Learning Management Systems (LMS)
Knowledge Management Software Mindshare Distribution
ProductMindshare (%)
ProProfs Knowledge Base1.9%
Zendesk10.1%
Atlassian Confluence9.5%
Other78.5%
Knowledge Management Software
 

Featured Reviews

Vibha  Mishra - PeerSpot reviewer
Global L&D Lead at Tieto Sweden AB
Streamlined compliance training and efficient session creation empower diverse industries
Creating a session requires just one click, which makes data ready efficiently. Reporting-wise, Cornerstone is the best. It allows internal content management, playlist creation, using external links for learning, and supports various AI training. All the compliance training, code of conduct, and audits are handled through Cornerstone, making it beneficial.
it_user569589 - PeerSpot reviewer
Senior Researcher at ProProfs at a tech vendor with 201-500 employees
It provides advanced authoring, enterprise security, and workflow approval.
Before implementing ProProfs knowledgebase, my support team were constantly under pressure to meet client expectations. They would have to review and resolve some of the common problems time and again, which hampered their productivity immensely. After using the ProProfs knowledge management tool, customer tickets have gone down drastically (by almost 35%) and my support team have become more productive and less stressed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Cornerstone Learning are how extensive the configurable the solution is."
"Cornerstone Learning's most valuable features are the keyword search, filters, and add-to-favorites option."
"As far as I'm concerned, Cornerstone is the absolute top learning management system on the market."
"It is a one-stop shop solution, where you can actually log in using your Windows username and password, and the single sign-on can be configured with this LMS."
"We have received a return on investment for Cornerstone Learning, with a more coherent view in terms of the management of training, auditing of training, tracking of learning, and the way that learning is presented to people, resulting in a positive return on investment."
"The most valuable features of Cornerstone Learning are the welcome page and the learner's home, as it is user-friendly and graphically appealing."
"The analytics are very easy to use - it produces the data quickly and easily, and can be downloaded and scheduled."
"There are new releases every three months that keep up with industry standards and meet the needs of the customer."
"After using the ProProfs knowledge management tool, customer tickets have gone down drastically (by almost 35%) and my support team have become more productive and less stressed."
 

Cons

"Cornerstone needs to be more adaptable by generating content by just giving keywords, similar to other LMS in the market."
"The automated ticketing system for technical support often has a response time that is quite long, which is something that should be improved."
"Cornerstone Learning's initial setup was complex, but I don't see that as a downside. It was complex because there is a lot of customizing and a lot of settings that can be done in the setup."
"There are some configuration elements that require Cornerstone engineering resources. It would be nice if we could self-serve. I would like the ability to manage the user interface or the navigation and layout of the pages that are displayed to end-users."
"We were on premium support, but we struggled on a fairly regular basis with the support model in terms of the turnaround times, especially during peak times surrounding end-of-year reviews and things like that."
"The existing test functionality is really old-fashioned, basic, and limited."
"However, there is more room for improvement in the area of user interface redesign."
"In the next release, I would like to see a Hybrid architecture and to be able to customize the look and feel."
"It would be a good idea if an app version of this tool is available."
 

Pricing and Cost Advice

"Quality always comes at a cost. I would not rate it as expensive. It provides value for money."
"The pricing of Cornerstone Learning is reasonable, but my knowledge of the cost is limited. I've had some discussions about licenses. I suppose we've had to push them a little bit to be more flexible about the licensing. For example, someone said they could only give us licenses in a batch of 500, but we found out that it wasn't true. We were able to negotiate a different amount."
"I rate the price of Cornerstone Learning a four out of five. There are not any additional costs other than the standard licensing fees"
"I was not involved in the financial negotiation for our contract with this company, but in the past, I have seen the fees run between $10 USD and $11 USD per user."
"It is a premium product, and it is on par with its competitors. It isn't out of scale with what the market is demanding. We're always looking at ways of trimming costs, but we haven't had a lot of flexibility with pricing and/or options with Cornerstone. So, its price is decent. There are ad hoc engineering costs when we are required to use a Cornerstone resource. Additionally, when we choose to integrate with third-party platforms, there is a setup and maintenance fee for these data integrations. They need to be built into our ongoing budget as we expand our offerings."
"This solution offers competitive pricing."
"I would rate the price at four on a scale from one to five because it's a very expensive product."
"I'm not aware of the costs. It must have been something for which we paid. Every single employee in the company had some kind of access to Cornerstone because that's how they got to their training."
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Top Industries

By visitors reading reviews
Comms Service Provider
23%
Manufacturing Company
9%
Financial Services Firm
9%
Outsourcing Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise3
Large Enterprise20
No data available
 

Questions from the Community

Is Cornerstone Learning reliable for content organization?
I think the organizational management of Cornerstone Learning is great. My organization uses this learning software and the way different content types are managed is very useful for our training ...
Does Cornerstone Learning provide you with good reports?
Cornerstone Learning provides great reports for your training programs and the performance of your employees on them. What's more, you get skills graphs which my company finds the most valuable for...
Why would you recommend Cornerstone as a platform for virtual training?
Hello, I think that Cornerstone is more than suitable for virtual training. For one, it gives you a really big array of tools and customizations to be able to deliver your employees high-quality t...
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Also Known As

Cornerstone Learning Suite, Saba Cloud
No data available
 

Overview

 

Sample Customers

Advantage Sales and Marketing
Touro College, Nebraska Department of Human and Health Services
Find out what your peers are saying about CYPHER LEARNING, Moodle, SAP and others in Learning Management Systems (LMS). Updated: August 2026.
913,076 professionals have used our research since 2012.