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Cornerstone Learn vs ProProfs Knowledge Base comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cornerstone Learn
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
29
Ranking in other categories
Learning Management Systems (LMS) (3rd), Virtual Training (5th)
ProProfs Knowledge Base
Average Rating
9.0
Reviews Sentiment
8.7
Number of Reviews
1
Ranking in other categories
Knowledge Management Software (17th)
 

Mindshare comparison

Cornerstone Learn and ProProfs Knowledge Base aren’t in the same category and serve different purposes. Cornerstone Learn is designed for Learning Management Systems (LMS) and holds a mindshare of 2.9%, down 6.1% compared to last year.
ProProfs Knowledge Base, on the other hand, focuses on Knowledge Management Software, holds 1.7% mindshare, down 1.8% since last year.
Learning Management Systems (LMS) Mindshare Distribution
ProductMindshare (%)
Cornerstone Learn2.9%
Moodle3.3%
Canvas LMS2.3%
Other91.5%
Learning Management Systems (LMS)
Knowledge Management Software Mindshare Distribution
ProductMindshare (%)
ProProfs Knowledge Base1.7%
Zendesk10.1%
Atlassian Confluence9.7%
Other78.5%
Knowledge Management Software
 

Featured Reviews

Vibha  Mishra - PeerSpot reviewer
Global L&D Lead at Tieto Sweden AB
Streamlined compliance training and efficient session creation empower diverse industries
Creating a session requires just one click, which makes data ready efficiently. Reporting-wise, Cornerstone is the best. It allows internal content management, playlist creation, using external links for learning, and supports various AI training. All the compliance training, code of conduct, and audits are handled through Cornerstone, making it beneficial.
it_user569589 - PeerSpot reviewer
Senior Researcher at ProProfs at a tech vendor with 201-500 employees
It provides advanced authoring, enterprise security, and workflow approval.
Before implementing ProProfs knowledgebase, my support team were constantly under pressure to meet client expectations. They would have to review and resolve some of the common problems time and again, which hampered their productivity immensely. After using the ProProfs knowledge management tool, customer tickets have gone down drastically (by almost 35%) and my support team have become more productive and less stressed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a complete suite of solutions and features. Compared to other solutions which are more niche solutions, which may be as good as Cornerstone or even better in certain parts of it, like discerning user experience. You will not find another solution that has the same completeness of features in all different areas of learning."
"Cornerstone has a pretty robust suite."
"It has provided the ability to build cross-functional teams."
"From an API perspective, this is a very robust platform that offers integration with many other platforms including Linkedin and Salesforce."
"As far as I'm concerned, Cornerstone is the absolute top learning management system on the market."
"It's better than the previous learning solutions we had. We liked that it was global. We liked that you don't have to be logged into the company network to be able to use it. Those were really big benefits for us."
"The Meeting feature is similar to a conference call facility that can be used for virtual meetings."
"Cornerstone Learning's most valuable features are the keyword search, filters, and add-to-favorites option."
"After using the ProProfs knowledge management tool, customer tickets have gone down drastically (by almost 35%) and my support team have become more productive and less stressed."
 

Cons

"The automated ticketing system for technical support often has a response time that is quite long, which is something that should be improved."
"Cornerstone Learning can improve reporting. If they had a harmonization of the administration UIs it would be great."
"UI/UX can be improved, although CSoD is very responsive to customer's feedback and does implement many new features suggested by customers"
"The support for this solution could be improved."
"The user interface is in need of improvement."
"Cornerstone needs to be more adaptable by generating content by just giving keywords, similar to other LMS in the market."
"This product could have more features and ways to deliver training."
"The mobile app needs improving."
"It would be a good idea if an app version of this tool is available."
 

Pricing and Cost Advice

"This is a cost-effective solution."
"The solution's pricing depends on the specific requirements."
"I was not involved in the financial negotiation for our contract with this company, but in the past, I have seen the fees run between $10 USD and $11 USD per user."
"Quality always comes at a cost. I would not rate it as expensive. It provides value for money."
"It is a premium product, and it is on par with its competitors. It isn't out of scale with what the market is demanding. We're always looking at ways of trimming costs, but we haven't had a lot of flexibility with pricing and/or options with Cornerstone. So, its price is decent. There are ad hoc engineering costs when we are required to use a Cornerstone resource. Additionally, when we choose to integrate with third-party platforms, there is a setup and maintenance fee for these data integrations. They need to be built into our ongoing budget as we expand our offerings."
"This solution offers competitive pricing."
"I'm not aware of the costs. It must have been something for which we paid. Every single employee in the company had some kind of access to Cornerstone because that's how they got to their training."
"I would rate the price at four on a scale from one to five because it's a very expensive product."
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Top Industries

By visitors reading reviews
Outsourcing Company
10%
Financial Services Firm
10%
Manufacturing Company
9%
Healthcare Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise3
Large Enterprise20
No data available
 

Questions from the Community

Is Cornerstone Learning reliable for content organization?
I think the organizational management of Cornerstone Learning is great. My organization uses this learning software and the way different content types are managed is very useful for our training ...
Does Cornerstone Learning provide you with good reports?
Cornerstone Learning provides great reports for your training programs and the performance of your employees on them. What's more, you get skills graphs which my company finds the most valuable for...
Why would you recommend Cornerstone as a platform for virtual training?
Hello, I think that Cornerstone is more than suitable for virtual training. For one, it gives you a really big array of tools and customizations to be able to deliver your employees high-quality t...
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Also Known As

Cornerstone Learning Suite, Saba Cloud
No data available
 

Overview

 

Sample Customers

Advantage Sales and Marketing
Touro College, Nebraska Department of Human and Health Services
Find out what your peers are saying about CYPHER LEARNING, Moodle, Cornerstone OnDemand and others in Learning Management Systems (LMS). Updated: October 2026.
919,919 professionals have used our research since 2012.