We performed a comparison between Zscaler Internet Access and Lookout based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison results: Based on the parameters we compared, Zscaler Internet Access comes out ahead of Lookout. While both provide valuable protection of endpoints, Lookout’s potentially lengthy activation process and API functionality leave room for improvement.
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The solution is stable."
"Overall, we're very happy with our product."
"One feature that is valuable to me from an implementation point of view is that it's very easy to implement."
"Zscaler covers all the features needed to replace a VPN or proxy solution. They are good. They've been on the market for 15 years now, so they are mature enough."
"I like the granularity of the control of all the traffic, including SSL inspection. I also like the fact that the user interface is intuitive. The latencies with Zscaler are minimal compared to those of any other competitor. Other competitors do not really have the global scale that Zscaler has and cannot promise low latencies."
"SSL inspection is a valuable feature."
"The cloud proxy and integration are some of the key features. Since there is cloud waste, we can quickly provision it and start working on the configuration. On top of that, they have added a few more features. They have integrated CASB, and file sandboxing is part of it."
"The initial setup is very straightforward."
"Zscaler Internet Access's best feature is the granular policy controls."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"They should enhance the audit reporting feature."
"The main issue with Zscaler Internet Access is proxy IP detection, which sometimes makes sites inaccessible."
"One thing that they could improve is the ability to import rules from other platforms."
"Zscaler should continue to make the user interface better. They should also improve the backup network and continue to expand it so that it can handle larger numbers of customers."
"The tool should improve the predefined dictionaries."
"In terms of user experience, it could be better."
"Currently, the solution's interface is not that user-friendly."
"Sometimes it's not easy to use during large deployments of workstations."
Lookout is ranked 24th in Secure Web Gateways (SWG) with 4 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 31 reviews. Lookout is rated 8.4, while Zscaler Internet Access is rated 8.2. The top reviewer of Lookout writes "Allows users to self-remediate security issues, maintaining their privacy and providing excellent vulnerability detection ". On the other hand, the top reviewer of Zscaler Internet Access writes "Configuring policies is user-friendly but challenges with stability". Lookout is most compared with Microsoft Defender for Cloud Apps, Check Point Harmony Mobile, Zimperium, McAfee MVISION Mobile and IBM MaaS360, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Forcepoint Secure Web Gateway and Prisma Access by Palo Alto Networks. See our Lookout vs. Zscaler Internet Access report.
See our list of best Secure Web Gateways (SWG) vendors.
We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.