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Long View vs T-Systems Service Desk Outsourcing comparison

Long View Systems and T-Systems are both solutions in the Service Desk Outsourcing category. Long View Systems is ranked #16, while T-Systems is ranked #11. Long View Systems holds a 3.3% mindshare in SDO, compared to T-Systems’s 2.8% mindshare.
Long View
  • 130 Views
  • 64 Comparison Views
T-Systems Service Desk Outs...
  • 79 Views
  • 79 Comparison Views

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Long View
Ranking in Service Desk Outsourcing
16th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Managed Service Providers (24th)
T-Systems Service Desk Outs...
Ranking in Service Desk Outsourcing
11th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Service Desk Outsourcing category, the mindshare of Long View is 3.3%, up from 1.1% compared to the previous year. The mindshare of T-Systems Service Desk Outsourcing is 2.8%, down from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Service Desk Outsourcing Market Share Distribution
ProductMarket Share (%)
T-Systems Service Desk Outsourcing2.8%
Long View3.3%
Other93.9%
Service Desk Outsourcing
 

Comparisons

Stefanini Digital Workplace And Infrastructure vs Long View Logo
Stefanini Digital Workplace And Infrastructure vs Long View
Compared 100% of the time
More Long View Competitors
No data available
 

Overview

Long View’s Service Desk offers tailored user support solutions including Deskside support of office and field locations, Remedy as a Service (RaaS), and ITIL training for IT Service and/or Help Desk environments. We’re actively involved, both locally and internationally, with the Help Desk Institute (HDI) – a globally recognized IT support and service association. Our End User Experience team leads have training in communications, service delivery, Microsoft technologies, and other service areas, enabling them to provide the best possible end user experience for our clients.

Long View Systems
T-Systems Service Desk Outsourcing, acts as a single point of contact and control, that provides users with advice and assistance for your desktop environments, SAP and other applications, and telecommunications & network solutions. The standard Service Desk Services offering comprises first-level support. Thus users have rapid access to advice and assistance for the whole IT infrastructure and applications of IT workplace and telecommunications. Assistance includes: Communication systems, Workplace telephony, Desktop systems, Network infrastructures, Mobile devices and systems, Server landscapes, Exchange and SharePoint systems and Standard applications.
T-Systems
 

Sample Customers

Cisco, HP, Microsoft, NetApp, vmware, EMC, VCE, Adobe, Asigra, Commvault, GSG, Lenovo, McAfee, Red Hat, RSA, Toshiba
Vmware
See our list of best Service Desk Outsourcing vendors.

We monitor all Service Desk Outsourcing reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.