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LogMeIn Rescue vs MSP360 Remote Desktop comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between LogMeIn Rescue and MSP360 Remote Desktop based on real PeerSpot user reviews.

Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed LogMeIn Rescue vs. MSP360 Remote Desktop report (Updated: September 2022).
632,779 professionals have used our research since 2012.
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Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "I did look into a couple of other products, TeamViewer in particular, at one point. The price point of Rescue, compared to some of the other things that are in the marketplace right now, is high. But it's what I would call the "Cadillac" of the industry."
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    Questions from the Community
    Top Answer:The most valuable feature is the ability for people to use LogMeIn's app that we install with our software, to bring us online with one click, so we can view their computer screens. It's easy and a… more »
    Top Answer:I did look into a couple of other products, TeamViewer in particular, at one point. The price point of Rescue, compared to some of the other things that are in the marketplace right now, is high. But… more »
    Top Answer:The solution definitely needs better integration. Reporting is also another part that is lacking. It needs better integration with other CRM products and things like that. We use other products from… more »
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    Ranking
    9th
    out of 34 in Remote Access
    Views
    2,461
    Comparisons
    1,844
    Reviews
    2
    Average Words per Review
    2,673
    Rating
    9.0
    25th
    out of 34 in Remote Access
    Views
    356
    Comparisons
    289
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    CloudBerry Remote Assistant
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    MSP360
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    Overview

    LogMeIn Rescue delivers unparalleled remote IT support technology that allows enterprises to better manage mobile remote support and remote desktop support helping users across PC, Mac, iOS, Android support and more. Features include remote computer access, mobile app support, and the exciting Rescue Lens interactive video support feature that allows support technicians to see exactly what the end user can see. LogMeIn Rescue is truly on the cutting edge of the remote technical support industry.

    Free Trial

    MSP360™ Remote Desktop is a remote desktop software that allows to quickly and securely connect to remote computers and provide support over the internet.

    Offer
    Learn more about LogMeIn Rescue
    Learn more about MSP360 Remote Desktop
    Sample Customers
    Lenovo, HTC, 3M, Accenture, IBM, HP, General Electric, Make-A-Wish, Vodafone, Zero Motorcycles, Arise, Fuji Xerox, Endsleigh Insurance, Fordham University, Hologic, Meineke, Motorola, Toyota, and more.
    Information Not Available
    Top Industries
    REVIEWERS
    Healthcare Company43%
    Retailer29%
    Translation And Localization Position14%
    Manufacturing Company14%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Comms Service Provider15%
    Construction Company7%
    Government6%
    VISITORS READING REVIEWS
    Comms Service Provider27%
    Computer Software Company18%
    Manufacturing Company12%
    Pharma/Biotech Company7%
    Company Size
    REVIEWERS
    Small Business80%
    Midsize Enterprise10%
    Large Enterprise10%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise19%
    Large Enterprise53%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise21%
    Large Enterprise60%
    Buyer's Guide
    Remote Access
    September 2022
    Find out what your peers are saying about Citrix, TeamViewer, Microsoft and others in Remote Access. Updated: September 2022.
    632,779 professionals have used our research since 2012.

    LogMeIn Rescue is ranked 9th in Remote Access with 2 reviews while MSP360 Remote Desktop is ranked 25th in Remote Access. LogMeIn Rescue is rated 9.0, while MSP360 Remote Desktop is rated 0.0. The top reviewer of LogMeIn Rescue writes "Hugely helped to decrease the time it takes to handle support issues". On the other hand, LogMeIn Rescue is most compared with LogMeIn Central, TeamViewer, GoToAssist, Microsoft Remote Desktop Services and BeyondTrust Remote Support, whereas MSP360 Remote Desktop is most compared with Microsoft Remote Desktop Services and TeamViewer.

    See our list of best Remote Access vendors.

    We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.