"The technical support is good."
"The installation is almost instant."
"I can do anything from a remote desktop as if I were sitting at my own PC."
"The most valuable feature is the ability for people to use LogMeIn's app that we install with our software, to bring us online with one click, so we can view their computer screens. It's easy and a lot of folks like it."
"They've thought of everything in terms of features. It's got all the little drill-down details and capabilities to apply patches and other stuff like that. I don't use everything they offer but you can go wherever you want to take this tool. It's been around for a really long time. We try as much as possible to train our staff to take care of their own systems and train our customer staff to take care of their own systems. There's a little laser pointer feature that you can pull up on the screen and say, "No, over here, click on this." That's very educational. It's a simple thing but when you're trying to get people to take responsibility and learn to take care of their own infrastructure, being able to just point at something while you're viewing their screen, as well as, take over their screen, is very valuable."
"The vendor's reliability provides me with peace of mind. Over the 10-plus years, we've literally had no issues with it going down or with it causing any problems or causing issues when our end-users are trying to get access to it."
"The pricing has tripled in a small amount of time and there is not three times better service."
"The app itself requires so many different updates and it requires us to rebuild it every time, and that's been a bit of a problem, over the last five years, in keeping it up to date for our clients."
"Nothing's perfect but I think it's really a great tool just the way it is. The suggestion that I made to them at their user advisory board is that they combine the two products, Rescue and Central, into one because you really should have both. A bunch of the other people in that meeting very much liked that."
"Their ability to support mobile has been really problematic. I've seen other products that have done a better job in supporting mobile products. LogMeIn has just never been able to come up to par there, and that would be a detractor. They've been talking about supporting mobile for 10-plus years, and I really haven't seen any improvement on that."
GoToMyPC is a remote access platform that enables professionals to access, manage, and transfer files, data, and programs from remote desktops. AES encryption, dual passwords, and end-to-end authentication are included in the platform; these ensure safe access to hosts and clients using desktops, iPads, iPhones, and Android devices.
GoToMyPC allows businesses to issue URL invites to guest users, allowing for one-time sessions for demonstrations, technical support, and presentations, among other things. Role-based permissions, screen zoom, remote printing, Wi-Fi network management, secure login, user & account management, and API access are all features that are included in the solution. In addition, professionals can use the document editing feature to cut, copy, and paste content between connected devices.
GoToMyPC can help users access the device keyboard, auto-correction, and Bluetooth support.
Managers can use reports to track sessions and acquire insight into the time, connection type, and duration of connections.
GoToMyPC has many valuable key features. Some of the most useful ones include:
There are many benefits to implementing GoToMyPC. Some of the biggest advantages the solution offers include:
LogMeIn Rescue delivers unparalleled remote IT support technology that allows enterprises to better manage mobile remote support and remote desktop support helping users across PC, Mac, iOS, Android support and more. Features include remote computer access, mobile app support, and the exciting Rescue Lens interactive video support feature that allows support technicians to see exactly what the end user can see. LogMeIn Rescue is truly on the cutting edge of the remote technical support industry.
GoToMyPC is ranked 11th in Remote Access with 1 review while LogMeIn Rescue is ranked 10th in Remote Access with 2 reviews. GoToMyPC is rated 10.0, while LogMeIn Rescue is rated 9.0. The top reviewer of GoToMyPC writes "Accessing multiple PCs from remote locations is easy and reliable with this solution". On the other hand, the top reviewer of LogMeIn Rescue writes "Hugely helped to decrease the time it takes to handle support issues". GoToMyPC is most compared with TeamViewer, Microsoft Remote Desktop Services, LogMeIn Pro, Check Point Remote Access VPN and GoToAssist, whereas LogMeIn Rescue is most compared with LogMeIn Central, TeamViewer, GoToAssist, Microsoft Remote Desktop Services and Check Point Remote Access VPN.
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