Kronos Workforce Central Software [EOL] vs UKG comparison

Kronos Workforce Central Software [EOL] and UKG are both solutions in the Cloud HCM category. Additionally, 83% of Kronos Workforce Central Software [EOL] users are willing to recommend the solution, compared to 89% of UKG users who would recommend it.

Kronos Workforce Central So...

Read 6 Kronos Workforce Central Software [EOL] reviews

83% willing to recommend

UKG

Read 125 UKG reviews

8,803 Views
5,018 Comparison Views

89% willing to recommend

Kronos Workforce Central So...

UKG

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Executive Summary

We performed a comparison between Kronos Workforce Central Software [EOL] and UKG based on real PeerSpot user reviews.

Find out what your peers are saying about Workday, SAP, Oracle and others in Cloud HCM.

To learn more, read our detailed Cloud HCM Report (Updated: April 2026).

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Cloud HCM

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kronos Workforce Central So...

Average Rating

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

UKG

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

125

Ranking in other categories

Benefits Administration (2nd), Talent Management (5th), Employee Scheduling Software (1st), Cloud HCM (6th), Employee Time Tracking Software (2nd), HR Analytics Software (2nd), Talent Acquisition (5th), AI-Agents for HR (4th)

Featured Reviews

Randy Obanon

IT Manager at Soporte Antivirus Ltda

Has a simple interface, is easy to use, and has good stability

It's really easy to use and has a simple interface. The networking could use improvement. One to three years. Stability is good. Scalability is just fine. We have fifty users, most of them are admin roles. Their technical support is very good. They are very helpful. The initial setup was…

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Harish_Mahanta

Works

Streamlined time tracking boosts operational efficiency across multiple regions

The time tracking feature is the most effective for employee management. UKG is used in Europe, the United States, Australia, and East Asian countries for HR activities like payroll. The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Do it."

"Poor user experience."

"The advanced scheduler helps to ensure proper staffing."

"It's really easy to use and has a simple interface."

"The flexibility in configuration is this product’s most valuable feature."

"It's really easy to use and has a simple interface."

"Technical side: The level of detail (building blocks) in configuration (setup) makes it scalable and secure on a functional level, as well as on a data level."

"Employees are able to easily enroll in new benefits online without any assistance."

"The setup process is straightforward."

"This is by far the best solution for the price."

"The solution's employee experience is pretty good."

"Increased productivity in HR and Payroll departments."

"Customer service is great."

"Self Service has opened up a lot for employees, and there is more visibility to employee data from all levels."

"Immediate data and reporting Reliable (based on parameters given)"

More UKG pros

Cons

"Customer Service: 3/10 Technical Support: I would give technical support a rating of 3/10. A lot of the time, their technical support person did not understand the issue."

"The networking could use improvement."

"Poor user experience. Web based, but requires old version of Java on the desktop which is a security nightmare."

"Licenses are expensive."

"The setup was complex."

"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need."

"Security was difficult in that it was all from scratch - no real templates, starting points, best practices."

"Ultimate is growing fast and this has occasionally impacted response time with the customer support team."

"We encountered deployment issues."

"Customer service is not the most accessible; somewhat confusing."

"Customer service is awful. Technical support is awful."

"We encountered stability issues with UTM; still is not working properly."

"Customer service is OK."

More UKG cons

Pricing and Cost Advice

"The price is expensive."

"If you're going for the full suite, it can be fairly pricey."

"The platform is not affordable but also not the most expensive."

"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."

"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."

"The pricing depends on the number of licenses we buy."

"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

11%

Construction Company

11%

Comms Service Provider

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	48
Midsize Enterprise	43
Large Enterprise	48

Questions from the Community

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What needs improvement with UKG?

UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.

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What is your primary use case for UKG?

I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...

See all answers

What advice do you have for others considering UKG?

Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...

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Comparisons

PeopleSoft vs Kronos Workforce Central Software [EOL]

Compared 21% of the time

Dayforce HCM vs Kronos Workforce Central Software [EOL]

Compared 18% of the time

Oracle E-Business Suite vs Kronos Workforce Central Software [EOL]

Compared 17% of the time

PeopleStrong vs Kronos Workforce Central Software [EOL]

Compared 16% of the time

Workday vs Kronos Workforce Central Software [EOL]

Compared 12% of the time

More Kronos Workforce Central Software [EOL] Competitors

Workday vs UKG

Compared 13% of the time

SAP SuccessFactors vs UKG

Compared 7% of the time

Dayforce HCM vs UKG

Compared 5% of the time

SAP HCM vs UKG

Compared 5% of the time

PeopleSoft vs UKG

Compared 3% of the time

More UKG Competitors

Product Reports

Buyer's Guide

Benefits Administration

April 2026

Kronos Workforce Central Software [EOL] report

Download Kronos Workforce Central Software [EOL] product report

Buyer's Guide

UKG

April 2026

Download UKG product report

Also Known As

Kronos Manager

UKG Pro, UKG Dimensons, UKG Ready

Overview

The Kronos Workforce Central® suite of workforce management solutions are purpose-built for your industry to help drive business outcomes by engaging your employees, controlling labor costs, increasing productivity, and minimizing compliance risk. Manage your workforce on a proven cloud platform that is secure, scalable, and mobile — allowing you to do business when or where you choose to access its power.

UKG

UKG offers a comprehensive suite for payroll processing, HR management, and business intelligence, integrating seamlessly with systems like PeopleSoft and Workday. Its cloud-based service enhances workforce management across industries with advanced customization and intuitive use.

UKG's extensive features include payroll processing, business intelligence reporting, and self-service options for employees and managers. The platform is designed for ease of integration, providing a user-friendly experience with extensive onboarding tools and robust data management. While UKG excels in configuration and reporting capabilities, it requires improvements in customer support and benefits administration flexibility. Implementation can be complex, and areas such as real-time support and automated processes need refinement.

What are UKG's most valued features?

Payroll Processing: Streamlined for accurate and efficient transactions.
Business Intelligence Reporting: Offers insightful data analytics to inform decision-making.
Employee and Manager Self-service: Empowers users with access to essential tools and information.
Benefits Administration: Manages employee benefits with ease.
Data Integration: Ensures seamless interaction with other systems, enhancing performance.

What benefits should users consider in reviews?

Improved Employee Satisfaction: Cloud-based updates foster an engaging environment.
Streamlined HR Activities: Integrates with existing systems to enhance operation efficiency.
Ease of Use: Users appreciate its intuitive design and customization options.

UKG is leveraged across multiple industries for its robust functionalities in payroll and HR management, supporting recruitment, onboarding, and workforce dynamics. The platform's integration with time management and learning modules supports comprehensive employee management and compliance across global deployments.

UKG

Sample Customers

Finish Line, Rock Bottom

Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon

Find out what your peers are saying about Workday, SAP, Oracle and others in Cloud HCM. Updated: April 2026.

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