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Kofax RPA vs WorkFusion comparison

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6,458 views|3,020 comparisons
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Buyer's Guide
Kofax RPA vs. WorkFusion
July 2022
Find out what your peers are saying about Kofax RPA vs. WorkFusion and other solutions. Updated: July 2022.
620,600 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Provides valuable tools working in integration with RPA tools.""The pricing of the solution is quite good.""The most valuable features are workflow and process automation.""It is stable and scalable.""The OCR was quite stable and flexible.""The flexibility to use already-developed components is really good. You can use it for Excel-related operations and other things.""The ability to script information from websites is most valuable. It also seems to be fairly robust and reasonably easy to manage on a server-based deployment. We have a number of robots operating on the central server."

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"WorkFusion helps by speeding up processes. The process takes time. It has business costs associated because there are people waiting to take the next steps in the process. The end result of waiting, whether it is an internal or external team, is that they are delayed. Therefore, it helps us in speeding up business processes and improving employee morale, as people don't have to do repetitive work anymore.""It's a pretty robust product.""It takes care of simple tasks so users can focus more on exceptions than on regular use cases. They only focus on orders where they need to handle an exception, some information was not given, or there is an issue that they had to focus on. The rest of it goes straight through without human touch. We want to see our employees as engineers, wherein they think and solve problems, not necessarily have to do repetitive tasks. I think WorkFusion helps with avoiding repetitive tasks.""It really does help by either freeing up people's time to focus on more value-added tasks or reducing headcount. We generally have other things that we can get people to do, helping make the employees' work more meaningful since they are not having to do the mundane stuff.""A helpful feature is the analytics capability within WorkFusion. The analytics dashboards, i.e., their Tableau dashboards, are really helpful for building a business activity monitoring layer. These are very visible to senior management and stakeholders, who can see and know what is happening within processes. They can see what benefits are getting delivered as processes, either ;daily, weekly, monthly, or quarterly. It is easy for stakeholders or senior management to understand the value for the money that they are spending.""We recommend different solutions based on our customers' needs, and WorkFusion is what we offer for those who need a premium solution.""The solution is stable, we have not had any glitches or problems.""The most valuable features are the Excel activities. It has a number of Excel activities that are quite reliable."

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Cons
"The process discovery could be a bit better.""There is really nothing special about the capabilities of this product.""We are on version 10.6, and the current version seems to be 11. Kofax is cycling the capabilities of the product very quickly. One of the difficulties has been to actually keep up with the capabilities as they've evolved. On the one hand, it is good that the product is getting better, but on the other hand, it is difficult to implement the best way with a product that is evolving constantly.""The interface could be better from a usability standpoint.""I would like to see them further enhance the OCR, specifically in the multi-language support.""Exception handling needs to be improved.""The solution could use some AI integrated features.""The product needs more AI capabilities."

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"There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too.""This is a Java-based application that takes up a lot of space and when it runs, consumes a lot of memory. This affects the reliability because it gets to a point where it hangs.""The most common issue we have is with the OCR, but that also depends on the quality of the documents your scanning. Still, I would say the OCR is comparable to other solutions. I wouldn't say it's better or worse than other OCR engines.""We have had some problems in the past with the Inspector tool that looks at the elements on the screen. Replacing it or improving it is needed.""The user experience could be better both from an RPA perspective and from a business perspective.""We are having some database issues, but we are addressing them.""There is enhanced functionality I would like to see, things that would further enhance the user experience, deliver greater efficiencies, and further mitigate risk.""It is difficult for non-technical users to use WorkFusion. If we really want to build automation, we definitely need Java developers. Their RPA is not for non-technical people. If I look at competing products, like Automation Anywhere, UiPath, Blue Prism, or even Power Automate, a non-technical person can build basic automations and deploy them. Since non-technical people can easily build basic automations, they can be deployed in no time. With WorkFusion, there isn't a similar feature that works well. One needs to write code from scratch to build automation. That is definitely a deterrent if we really want to do quick, dirty automation. I would not rate WorkFusion very high on their no-code, low-code paradigm. In this area, I would definitely expect them to improve."

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Pricing and Cost Advice
  • "Price is not a problem, because they are a competitor and we have a special rate."
  • "I don't have complete insight at this point in time, but I would guess that Kofax is a lot less expensive than Automation Anywhere. I would expect its license to be on a yearly basis."
  • "Its pricing is reasonable given the product capabilities. Kofax has a wide range of products, and it can sometimes be confusing to understand which capabilities come with which product set. One of the key facets that we've been looking into recently is cognitive document recognition that was a core pile of some of their other technologies such as Kofax transformation modules (KTM)."
  • "Kofax's prices are pretty reasonable."
  • More Kofax RPA Pricing and Cost Advice →

  • "I can't speak to pricing. It's a contract signed by upper management."
  • "We are on an annual contract to use the solution."
  • "My client is using RPA Express, which is available for them to use free of charge."
  • "One upgrade took a year to do, from the first server being built to the last bot being migrated. This was because we had to migrate all our existing bots. This is the same process and time frame that we are expecting towards the upcoming upgrade. I will end up spending half a million dollars to do an upgrade."
  • "The solution was not the cheapest, but it was also not the most expensive. Workfusion was very open to negotiating pricing and to working within the objectives of our firm."
  • "As a first-time customer who wants to engage with WorkFusion, not working for my company, then I would want to do a PoC. The cost is prohibitive because they will ask me to get infrastructure with six or seven servers. Then, you must buy a WorkFusion license to do a PoC, which is expensive. I would then have to set up a team to build the PoC and see the benefits. That is very prohibitive."
  • "We have a good deal from WorkFusion. We have an unlimited global licensing deal with WorkFusion. For us, it is a no-worry solution. We can go ahead and use it as much as possible anywhere we need it. If WorkFusion has a different kind of a deal for licensing with others, then their business decisions need to be evaluated based on that."
  • "The overall cost could come down a bit in terms of maintaining the servers. Because it can handle complicated things in big use cases, the infrastructure is also correspondingly big. It would be nice to bring that cost down."
  • More WorkFusion Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable features are workflow and process automation.
    Top Answer:The interface could be better from a usability standpoint. In the next release, I'd like to see more integrations and connectors.
    Top Answer:The cognitive features of this solution are good.
    Top Answer:The solution is not user-friendly, this is something they should improve.
    Ranking
    Views
    9,450
    Comparisons
    6,969
    Reviews
    7
    Average Words per Review
    482
    Rating
    7.4
    Views
    6,458
    Comparisons
    3,020
    Reviews
    15
    Average Words per Review
    1,080
    Rating
    7.7
    Comparisons
    Also Known As
    Kofax Kapow, Kapow
    Learn More
    Overview

    Eliminate Errors by Automating Data Gathering and Input

    Reduce error-prone, manual data entry and complete processes the same way, every time, resulting in more accurate, reliable outcomes. Automate virtually any activity that involves accessing and acting on information.

    Increase Operational Efficiency with Intelligent Software Robots

    Streamline the collection of important business data so you can stop draining your budget and resources. Infuse speed, intelligence, efficiency and quality into your business processes while freeing up your employees for more valuable work.

    Lower Development Costs without the Need for Coding

    Develop robotic automation processes to automatically run complex integrations and access any web data source without the need for costly and time-consuming coding. Efficiently complete automation projects that have been previously delayed due to more pressing needs.

    Extend the Value of Business Process Automation (BPM) Solutions

    Deploy robotic process automation (RPA) tactically within a business unit to meet your specific goals for a part of or the entire process. Run RPA as complementary to your business management (BPM) and case management platforms—using robots at various steps within a larger set of key business processes to further eliminate manual work.

    Monitor and Optimize Processes with Robotic Process Intelligence

    Proactively monitor and optimize the health of your robotic process automation platform with Kapow Robotic Process Intelligence. Monitor trends, ensure compliance, detect potential problems in real time and maximize the productivity of your digital workforce.

    WorkFusion is the leading provider of Intelligent Automation solutions for Fortune 500 enterprises, banks, insurance, and financial services companies. Our AI-enabled Digital Workers augment traditional teams by performing highly skilled and decision-centric work in operations areas including customer service and onboarding, account opening and identify verification, anti–money laundering programs, and other document-intensive compliance activities. The WorkFusion Digital Workforce continually learns on the job through regular “human-in-the-loop” interactions with co-workers. Further, the WorkFusion Network, a powerful AI cloud nexus, provides shared insights, new skills, and knowledge crowdsourced from the ongoing experience of workers in multiple environments. Teams can hire our pre-configured and customizable Digital Workers or choose to build their own using the company’s AI toolsets. WorkFusion enables enterprises to increase workforce capacity, enhance customer satisfaction and ensure ongoing compliance.

    Offer
    Learn more about Kofax RPA
    Learn more about WorkFusion
    Sample Customers
    Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
    Deutsche Bank, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial
    Top Industries
    REVIEWERS
    Computer Software Company33%
    Security Firm11%
    Transportation Company11%
    Comms Service Provider11%
    VISITORS READING REVIEWS
    Computer Software Company31%
    Comms Service Provider16%
    Financial Services Firm7%
    Government5%
    REVIEWERS
    Financial Services Firm50%
    Computer Software Company22%
    Manufacturing Company6%
    Recreational Facilities/Services Company6%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Comms Service Provider18%
    Financial Services Firm12%
    Manufacturing Company5%
    Company Size
    REVIEWERS
    Small Business50%
    Midsize Enterprise6%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise16%
    Large Enterprise64%
    REVIEWERS
    Small Business33%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise14%
    Large Enterprise68%
    Buyer's Guide
    Kofax RPA vs. WorkFusion
    July 2022
    Find out what your peers are saying about Kofax RPA vs. WorkFusion and other solutions. Updated: July 2022.
    620,600 professionals have used our research since 2012.

    Kofax RPA is ranked 12th in Robotic Process Automation (RPA) with 7 reviews while WorkFusion is ranked 5th in Robotic Process Automation (RPA) with 14 reviews. Kofax RPA is rated 7.4, while WorkFusion is rated 7.8. The top reviewer of Kofax RPA writes "Stable, scalable, and provides flexibility to use already-developed components, but its documentation is not widely available and it needs a feature similar to Discovery Bot". On the other hand, the top reviewer of WorkFusion writes "Enables us to process double the amount of work with the same amount of people". Kofax RPA is most compared with UiPath, ABBYY FlexiCapture, Blue Prism, Microsoft Power Automate and Automation Anywhere (AA), whereas WorkFusion is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and Camunda Platform. See our Kofax RPA vs. WorkFusion report.

    See our list of best Robotic Process Automation (RPA) vendors.

    We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.