"The OCR was quite stable and flexible."
"The ability to script information from websites is most valuable. It also seems to be fairly robust and reasonably easy to manage on a server-based deployment. We have a number of robots operating on the central server."
"It is stable and scalable."
"Provides valuable tools working in integration with RPA tools."
"The flexibility to use already-developed components is really good. You can use it for Excel-related operations and other things."
"The most valuable features are workflow and process automation."
"The pricing of the solution is quite good."
"The most valuable features are the Excel activities. It has a number of Excel activities that are quite reliable."
"We have seen Workfusion improve on accuracy and compliance... With the Workfusion model, we reduce human error and the need for further QC. We switch more to a QA process where we're testing whether the model is effective."
"Their robots have increased the rate of efficiency by two to five times in our organization. There is still a human element to code out the package running the robots. You can't just click something and have it run. However, once that has been done, you can parallelize it 10 or 100 times in a fairly straightforward manner."
"We need to analyze documents in order to understand them. We don't need to dedicate much time to this because WorkFusion's machine learning capabilities are very good. We can easily extract information and classify these documents. The document processing engine is very important to our organization because it is the center for many use cases, as we need to control the information contained in documents."
"It's a pretty robust product."
"WorkFusion helps by speeding up processes. The process takes time. It has business costs associated because there are people waiting to take the next steps in the process. The end result of waiting, whether it is an internal or external team, is that they are delayed. Therefore, it helps us in speeding up business processes and improving employee morale, as people don't have to do repetitive work anymore."
"A helpful feature is the analytics capability within WorkFusion. The analytics dashboards, i.e., their Tableau dashboards, are really helpful for building a business activity monitoring layer. These are very visible to senior management and stakeholders, who can see and know what is happening within processes. They can see what benefits are getting delivered as processes, either ;daily, weekly, monthly, or quarterly. It is easy for stakeholders or senior management to understand the value for the money that they are spending."
"The cognitive features of this solution are good."
"The product needs more AI capabilities."
"The solution could use some AI integrated features."
"Its documentation is not widely available on the web. They should work on the availability of its documentation. In Automation Anywhere, there is a feature called Discovery Bot that automatically records the process steps and suggests a possible bot. I am not sure if such a feature is available in Kofax. If it is not available, it will be very good to have this feature. "
"I would like to see them further enhance the OCR, specifically in the multi-language support."
"There is really nothing special about the capabilities of this product."
"Exception handling needs to be improved."
"The process discovery could be a bit better."
"We are on version 10.6, and the current version seems to be 11. Kofax is cycling the capabilities of the product very quickly. One of the difficulties has been to actually keep up with the capabilities as they've evolved. On the one hand, it is good that the product is getting better, but on the other hand, it is difficult to implement the best way with a product that is evolving constantly."
"The product could do more to expand its 'codeless' coding options by adding drag-and-drop assistance in building bots for non-technical users."
"We had some issues in the past, but it is fairly stable now. From what I hear, it is more stable in the later versions. With version 10.1.4, there were some issues relating to load distribution. However, it is good now."
"We are having some database issues, but we are addressing them."
"I would like it if they provided a more detailed roadmap in terms of where they are going with the product. As we are trying to make decisions about the things that we are going to do to try to augment our capabilities, we could know whether they are thinking about the same things or not."
"There is enhanced functionality I would like to see, things that would further enhance the user experience, deliver greater efficiencies, and further mitigate risk."
"The solution is not user-friendly, this is something they should improve."
"There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too."
"The most common issue we have is with the OCR, but that also depends on the quality of the documents your scanning. Still, I would say the OCR is comparable to other solutions. I wouldn't say it's better or worse than other OCR engines."
Kofax RPA is ranked 13th in Robotic Process Automation (RPA) with 7 reviews while WorkFusion is ranked 5th in Robotic Process Automation (RPA) with 17 reviews. Kofax RPA is rated 7.4, while WorkFusion is rated 7.6. The top reviewer of Kofax RPA writes "Stable, scalable, and provides flexibility to use already-developed components, but its documentation is not widely available and it needs a feature similar to Discovery Bot". On the other hand, the top reviewer of WorkFusion writes "Enables us to process double the amount of work with the same amount of people". Kofax RPA is most compared with UiPath, ABBYY FlexiCapture, Blue Prism, Microsoft Power Automate and Automation Anywhere (AA), whereas WorkFusion is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and HyperScience. See our Kofax RPA vs. WorkFusion report.
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