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Kofax Logo
10,079 views|7,308 comparisons
WorkFusion Logo
6,300 views|3,088 comparisons
Featured Review
Buyer's Guide
Kofax RPA vs. WorkFusion
May 2022
Find out what your peers are saying about Kofax RPA vs. WorkFusion and other solutions. Updated: May 2022.
598,116 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The OCR was quite stable and flexible.""The ability to script information from websites is most valuable. It also seems to be fairly robust and reasonably easy to manage on a server-based deployment. We have a number of robots operating on the central server.""It is stable and scalable.""Provides valuable tools working in integration with RPA tools.""The flexibility to use already-developed components is really good. You can use it for Excel-related operations and other things.""The most valuable features are workflow and process automation.""The pricing of the solution is quite good."

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"The most valuable features are the Excel activities. It has a number of Excel activities that are quite reliable.""We have seen Workfusion improve on accuracy and compliance... With the Workfusion model, we reduce human error and the need for further QC. We switch more to a QA process where we're testing whether the model is effective.""Their robots have increased the rate of efficiency by two to five times in our organization. There is still a human element to code out the package running the robots. You can't just click something and have it run. However, once that has been done, you can parallelize it 10 or 100 times in a fairly straightforward manner.""We need to analyze documents in order to understand them. We don't need to dedicate much time to this because WorkFusion's machine learning capabilities are very good. We can easily extract information and classify these documents. The document processing engine is very important to our organization because it is the center for many use cases, as we need to control the information contained in documents.""It's a pretty robust product.""WorkFusion helps by speeding up processes. The process takes time. It has business costs associated because there are people waiting to take the next steps in the process. The end result of waiting, whether it is an internal or external team, is that they are delayed. Therefore, it helps us in speeding up business processes and improving employee morale, as people don't have to do repetitive work anymore.""A helpful feature is the analytics capability within WorkFusion. The analytics dashboards, i.e., their Tableau dashboards, are really helpful for building a business activity monitoring layer. These are very visible to senior management and stakeholders, who can see and know what is happening within processes. They can see what benefits are getting delivered as processes, either ;daily, weekly, monthly, or quarterly. It is easy for stakeholders or senior management to understand the value for the money that they are spending.""The cognitive features of this solution are good."

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Cons
"The product needs more AI capabilities.""The solution could use some AI integrated features.""Its documentation is not widely available on the web. They should work on the availability of its documentation. In Automation Anywhere, there is a feature called Discovery Bot that automatically records the process steps and suggests a possible bot. I am not sure if such a feature is available in Kofax. If it is not available, it will be very good to have this feature. ""I would like to see them further enhance the OCR, specifically in the multi-language support.""There is really nothing special about the capabilities of this product.""Exception handling needs to be improved.""The process discovery could be a bit better.""We are on version 10.6, and the current version seems to be 11. Kofax is cycling the capabilities of the product very quickly. One of the difficulties has been to actually keep up with the capabilities as they've evolved. On the one hand, it is good that the product is getting better, but on the other hand, it is difficult to implement the best way with a product that is evolving constantly."

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"The product could do more to expand its 'codeless' coding options by adding drag-and-drop assistance in building bots for non-technical users.""We had some issues in the past, but it is fairly stable now. From what I hear, it is more stable in the later versions. With version 10.1.4, there were some issues relating to load distribution. However, it is good now.""We are having some database issues, but we are addressing them.""I would like it if they provided a more detailed roadmap in terms of where they are going with the product. As we are trying to make decisions about the things that we are going to do to try to augment our capabilities, we could know whether they are thinking about the same things or not.""There is enhanced functionality I would like to see, things that would further enhance the user experience, deliver greater efficiencies, and further mitigate risk.""The solution is not user-friendly, this is something they should improve.""There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too.""The most common issue we have is with the OCR, but that also depends on the quality of the documents your scanning. Still, I would say the OCR is comparable to other solutions. I wouldn't say it's better or worse than other OCR engines."

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Pricing and Cost Advice
  • "Price is not a problem, because they are a competitor and we have a special rate."
  • "I don't have complete insight at this point in time, but I would guess that Kofax is a lot less expensive than Automation Anywhere. I would expect its license to be on a yearly basis."
  • "Its pricing is reasonable given the product capabilities. Kofax has a wide range of products, and it can sometimes be confusing to understand which capabilities come with which product set. One of the key facets that we've been looking into recently is cognitive document recognition that was a core pile of some of their other technologies such as Kofax transformation modules (KTM)."
  • "Kofax's prices are pretty reasonable."
  • More Kofax RPA Pricing and Cost Advice →

  • "They have a very expensive license compared to any other automation tool. For instance, at $50,000 - $60,000, you can bring in an Automation Anywhere solution. For this solution, you need at least $250,000 to get something going."
  • "It is not the most expensive solution, but it is also not the cheapest."
  • "I can't speak to pricing. It's a contract signed by upper management."
  • "We are on an annual contract to use the solution."
  • "My client is using RPA Express, which is available for them to use free of charge."
  • "One upgrade took a year to do, from the first server being built to the last bot being migrated. This was because we had to migrate all our existing bots. This is the same process and time frame that we are expecting towards the upcoming upgrade. I will end up spending half a million dollars to do an upgrade."
  • "The solution was not the cheapest, but it was also not the most expensive. Workfusion was very open to negotiating pricing and to working within the objectives of our firm."
  • "As a first-time customer who wants to engage with WorkFusion, not working for my company, then I would want to do a PoC. The cost is prohibitive because they will ask me to get infrastructure with six or seven servers. Then, you must buy a WorkFusion license to do a PoC, which is expensive. I would then have to set up a team to build the PoC and see the benefits. That is very prohibitive."
  • More WorkFusion Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    The most valuable features are workflow and process automation.
    Top Answer: 
    The interface could be better from a usability standpoint. In the next release, I'd like to see more integrations and connectors.
    Top Answer: 
    A helpful feature is the analytics capability within WorkFusion. The analytics dashboards, i.e., their Tableau dashboards, are really helpful for building a business activity monitoring layer. These… more »
    Top Answer: 
    The pricing is high. They should have a better pricing structure. It was not easy for me to try out WorkFusion initially. For example, if I am working on SAP, the licensing may be very expensive… more »
    Top Answer: 
    It is difficult for non-technical users to use WorkFusion. If we really want to build automation, we definitely need Java developers. Their RPA is not for non-technical people. If I look at competing… more »
    Ranking
    Views
    10,079
    Comparisons
    7,308
    Reviews
    7
    Average Words per Review
    482
    Rating
    7.4
    Views
    6,300
    Comparisons
    3,088
    Reviews
    17
    Average Words per Review
    1,038
    Rating
    7.6
    Comparisons
    Also Known As
    Kofax Kapow, Kapow
    Learn More
    Overview

    Eliminate Errors by Automating Data Gathering and Input

    Reduce error-prone, manual data entry and complete processes the same way, every time, resulting in more accurate, reliable outcomes. Automate virtually any activity that involves accessing and acting on information.

    Increase Operational Efficiency with Intelligent Software Robots

    Streamline the collection of important business data so you can stop draining your budget and resources. Infuse speed, intelligence, efficiency and quality into your business processes while freeing up your employees for more valuable work.

    Lower Development Costs without the Need for Coding

    Develop robotic automation processes to automatically run complex integrations and access any web data source without the need for costly and time-consuming coding. Efficiently complete automation projects that have been previously delayed due to more pressing needs.

    Extend the Value of Business Process Automation (BPM) Solutions

    Deploy robotic process automation (RPA) tactically within a business unit to meet your specific goals for a part of or the entire process. Run RPA as complementary to your business management (BPM) and case management platforms—using robots at various steps within a larger set of key business processes to further eliminate manual work.

    Monitor and Optimize Processes with Robotic Process Intelligence

    Proactively monitor and optimize the health of your robotic process automation platform with Kapow Robotic Process Intelligence. Monitor trends, ensure compliance, detect potential problems in real time and maximize the productivity of your digital workforce.

    Enterprises in regulated industries, such as banking, financial services, and healthcare, leverage WorkFusion's Intelligent Automation platform to multiply operational capacity and streamline data- and document-intensive processes. As the only automation software provider with deep vertical expertise, WorkFusion offers pre-built solutions for your mission-critical processes, such as customer lifecycle management, insurance claims processing, or patient record management. Because of advanced AI and ML technologies including AutoML, Continuous Learning, Differential Privacy, and Federated Learning, WorkFusion’s solutions yield 95%+ out-of-the-box automation rates for various document types, including fully unstructured sources such as emails or news articles. 

    WorkFusion has been recognized as a Leader in both RPA and Intelligent Document Processing categories and has received the highest ranking for the "Augment Knowledge Workers" and "Document Processing" use cases by Gartner Critical Capabilities assessment.

    Offer
    Learn more about Kofax RPA
    Learn more about WorkFusion
    Sample Customers
    Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
    Deutsche Bank, Scotiabank, Bank of Montreal, LPL Financial, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial  
    Top Industries
    REVIEWERS
    Computer Software Company33%
    Security Firm11%
    Transportation Company11%
    Comms Service Provider11%
    VISITORS READING REVIEWS
    Computer Software Company31%
    Comms Service Provider19%
    Financial Services Firm6%
    Government5%
    REVIEWERS
    Financial Services Firm50%
    Computer Software Company22%
    Manufacturing Company6%
    Recreational Facilities/Services Company6%
    VISITORS READING REVIEWS
    Computer Software Company24%
    Comms Service Provider19%
    Financial Services Firm12%
    Insurance Company5%
    Company Size
    REVIEWERS
    Small Business50%
    Midsize Enterprise6%
    Large Enterprise44%
    REVIEWERS
    Small Business33%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise13%
    Large Enterprise67%
    Buyer's Guide
    Kofax RPA vs. WorkFusion
    May 2022
    Find out what your peers are saying about Kofax RPA vs. WorkFusion and other solutions. Updated: May 2022.
    598,116 professionals have used our research since 2012.

    Kofax RPA is ranked 13th in Robotic Process Automation (RPA) with 7 reviews while WorkFusion is ranked 5th in Robotic Process Automation (RPA) with 17 reviews. Kofax RPA is rated 7.4, while WorkFusion is rated 7.6. The top reviewer of Kofax RPA writes "Stable, scalable, and provides flexibility to use already-developed components, but its documentation is not widely available and it needs a feature similar to Discovery Bot". On the other hand, the top reviewer of WorkFusion writes "Enables us to process double the amount of work with the same amount of people". Kofax RPA is most compared with UiPath, ABBYY FlexiCapture, Blue Prism, Microsoft Power Automate and Automation Anywhere (AA), whereas WorkFusion is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and HyperScience. See our Kofax RPA vs. WorkFusion report.

    See our list of best Robotic Process Automation (RPA) vendors.

    We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.