We performed a comparison between KiSSFLOW and ServiceNow Now Platform based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The best thing about KiSSFLOW is that we can do virtual approvals."
"The most valuable feature is APIs. Its integrations are very flexible, allowing developers to connect multiple applications like DocuSign, Salesforce, OpenText, and SEB."
"Kissflow has reduced the bottleneck around getting approval for certain items in the company."
"The best thing about Kissflow is its user-friendliness."
"I work in HR and am fond of automation. I like the tool's email automation and integration with Outlook."
"The best thing is the no-code part. Even a person without experience with the coding language can easily understand and build the processes."
"The most valuable feature is the performance."
"The user interface is very, very good."
"Assignment Group history is really important to me."
"It is a stable solution...It is a scalable solution."
"The tool helps to automate IT service management processes. It's the market-leading technology. It can provide the company with chatbots and a unique process or workflow orchestration. It can be customized to the customer's specific needs, enabling semi-automatic or full automation processes. It integrates fully with SAP and offers a wide range of advantages for both us and our clients."
"The simplicity is great."
"The integration with other tools is pretty good."
"ServiceNow can document and produce a historical working tool that deals with projects themselves. The user interface is another strong suit."
"Now Platform's best features are collaboration, configurability, and customizability."
"The initial setup is very straightforward."
"When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user."
"KiSSFLOW needs to improve its integration."
"They should increase their marketplace with existing tools so that connections are directly through connectors instead of API integrations."
"There is room for improvement in terms of stability."
"One area where I believe Kissflow can be improved is customization."
"The integration between forms should be made easier."
"Sometimes some notifications don't appear on the mobile app."
"The UI, though is pretty friendly and easy to use, can be improved in some aspects."
"What I didn't like in the ServiceNow Now Platform is testing, particularly with Visual Studio. It had a bad integration with Visual Studio because you can't compile and run it from there. You have to debug on your own and then find out where the error is through test scripts. The testing component in the ServiceNow Now Platform isn't that great. What I'd like to see in the next version of the ServiceNow Now Platform is an improvement in testing and writing scripts, and if there was a feature to just run it from the modules, then that would be great, instead of finding the error manually and checking where it is."
"The solution is very expensive."
"From an improvement perspective, the product's complicated initial setup phase can be made a bit easier."
"The pricing model is complex and needs to be both lowered and simplified."
"It's not quick or cheap."
"The UI is very bad and needs to be updated."
"The product should be integrated with Power BI."
"The programming language is currently limited to JavaScript. So I would like to see more programming languages available, especially since they have come up with the machine-learning features. Some more languages would be an additional improvement."
KiSSFLOW is ranked 14th in Rapid Application Development Software with 12 reviews while ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 34 reviews. KiSSFLOW is rated 8.6, while ServiceNow Now Platform is rated 8.6. The top reviewer of KiSSFLOW writes "The tool is intuitive to use and, through automation, has been a real time-saver". On the other hand, the top reviewer of ServiceNow Now Platform writes " An easy-to-use tool that allows users to upgrade the software if some enhancements are required". KiSSFLOW is most compared with Microsoft Power Apps, Camunda, ServiceNow, Nintex Process Platform and OutSystems, whereas ServiceNow Now Platform is most compared with Microsoft Power Apps, ServiceNow, OpenText AppWorks , Appian and Mendix. See our KiSSFLOW vs. ServiceNow Now Platform report.
See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.
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