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Keepit vs ShareFile comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Keepit
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
1
Ranking in other categories
SaaS Backup (20th)
ShareFile
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
11
Ranking in other categories
eSignature (Electronic Signature) (11th), Content Collaboration Platforms (12th), Cloud Data Exchange Services (6th)
 

Mindshare comparison

Keepit and ShareFile aren’t in the same category and serve different purposes. Keepit is designed for SaaS Backup and holds a mindshare of 2.5%, down 5.0% compared to last year.
ShareFile, on the other hand, focuses on Cloud Data Exchange Services, holds 4.0% mindshare, up 0.5% since last year.
SaaS Backup Mindshare Distribution
ProductMindshare (%)
Keepit2.5%
Veeam Data Cloud for Microsoft 3658.4%
Commvault Cloud5.8%
Other83.3%
SaaS Backup
Cloud Data Exchange Services Mindshare Distribution
ProductMindshare (%)
ShareFile4.0%
AWS Data Exchange32.0%
Microsoft Azure Data Share29.0%
Other35.0%
Cloud Data Exchange Services
 

Featured Reviews

reviewer1901052 - PeerSpot reviewer
Strategic Accounts Keeper at a tech services company with 201-500 employees
Flexible, good data protection, responsive and knowledgeable technical support
They definitely need to improve their reporting. Their dashboard is good. It can always be improved, but for now, it's really simple: you see what works and what doesn't. However, once you get into the enterprise space, you want to make sure that your dashboard has additional, reporting possibilities. You will want more customization and more options available. Because if you move into the enterprise-class space in the financial industry, they will want to know regulations, where the data is held, and how long the retention periods are by marketing group and per type of data. You want to have hooks into the data types, which Keepit doesn't have now, but I'm sure it will soon.
Salim Malik - PeerSpot reviewer
Senior Citrix Specialist at Kuwait Oil Company (K.S.C.)
Reliable, user-friendly, and secure
The initial setup is straightforward. It's not complicated. I’ve done the deployment when I was in Citrix and the deployment for the current customer and therefore have experience doing this a few times. How long the deployment takes is up to the customer in terms of what type of storage zone controller you're going to operate. If you're going to operate on-premise, then you need to have the network team and the server, physical server, the load balances, and storage zone controller storage deployed. It shouldn't take, if the infrastructure is ready, more than a week. IN that time, you can set up the entire full-fledged configuration and have enrollment running if you have all the hardware and the communications ready. That's on the on-premise side. If it's on a specific cloud, even when you purchase the procurement, it won't take even a day. In 24 hours, you will be up and running easily on the ShareFile cloud if you are working with the Citrix cloud. If you're doing a private cloud, then the communication to open the ports between the ShareFile can complain to the private cloud. That might be at least a week, depending on the internal teams. If they work very fast and smoothly, it's a matter of a day. You only need one person to maintain the solution. It’s pretty low-maintenance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of this solution is definitely its pricing point. Invoicing is simple. It is one price that includes both licensing and retention requirements, which is rare in today's market. That, I believe, is a significant differentiation for them."
"The most valuable feature of this solution is definitely its pricing point."
"The solution is scalable."
"We implement this solution at many customer sites which directly affects productivity and gives the customer a very flexible solution."
"Citrix has a very good file auditing features and security features."
"We recommend ShareFile to any of our customers who are looking for file sharing capabilities because it's very compatible, flexible, easy to manage, with encryption and good security."
"For a few hundred dollars a month, my entire organization (42 users) can effectively share unlimited files with external partners."
"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."
"This provides us with a secure way of sending tax returns without having to use passwords."
"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."
 

Cons

"They definitely need to improve their reporting."
"They definitely need to improve their reporting."
"There are sometimes scalability issues after updates."
"The configuration on the mobile devices is a little clunky, in terms of setting up the application."
"Some of our customers are facing issues if they've deployed in hybrid mode."
"There are sometimes scalability issues after updates."
"Reporting features could be better Support could be better; we don't usually need it but I have read a number of complaints from users with more complex implementations (API use, AD integration) that have had issues."
"Some of our customers are facing issues when sending files outside their company."
"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."
"Everything they have should be integrated into one item."
 

Pricing and Cost Advice

"I believe the MSRP is around $5 or $6 USD per person, per month, and per seat."
"Citrix has a very good file auditing features and security features."
"If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."
"You have to work hard in order to get the suitable licenses."
"I give the cost of the solution a five out of five."
report
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
10%
Manufacturing Company
7%
University
7%
Manufacturing Company
10%
Financial Services Firm
10%
Construction Company
8%
Legal Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise3
 

Comparisons

 

Also Known As

No data available
Citrix RightSignature, Citrix ShareFile
 

Overview

 

Sample Customers

Basisbank, Orifarm, Roskilde Technical College, CO-RO Group, Bragi, Pilgrim A/S, Konventum
SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog
Find out what your peers are saying about Veeam Software, Commvault, Acronis and others in SaaS Backup. Updated: May 2026.
896,563 professionals have used our research since 2012.