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Commvault Cloud vs Keepit comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Commvault Cloud
Ranking in SaaS Backup
2nd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
112
Ranking in other categories
Backup and Recovery (4th), eDiscovery (3rd), Cloud Backup (4th), Disaster Recovery as a Service (4th), Disaster Recovery (DR) Software (6th), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)
Keepit
Ranking in SaaS Backup
20th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the SaaS Backup category, the mindshare of Commvault Cloud is 6.1%, down from 10.4% compared to the previous year. The mindshare of Keepit is 2.7%, down from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Mindshare Distribution
ProductMindshare (%)
Commvault Cloud6.1%
Keepit2.7%
Other91.2%
SaaS Backup
 

Featured Reviews

Ankit Gagneja - PeerSpot reviewer
Cloud Solution Architect at Tata Consultancy
Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.
reviewer1901052 - PeerSpot reviewer
Strategic Accounts Keeper at a tech services company with 201-500 employees
Flexible, good data protection, responsive and knowledgeable technical support
They definitely need to improve their reporting. Their dashboard is good. It can always be improved, but for now, it's really simple: you see what works and what doesn't. However, once you get into the enterprise space, you want to make sure that your dashboard has additional, reporting possibilities. You will want more customization and more options available. Because if you move into the enterprise-class space in the financial industry, they will want to know regulations, where the data is held, and how long the retention periods are by marketing group and per type of data. You want to have hooks into the data types, which Keepit doesn't have now, but I'm sure it will soon.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Commvault provides us with a single platform to move, manage, and recover data."
"Real-time synchronization is a good feature."
"This product has allowed us to recover data when we've had issues."
"The ability to manage everything from a single pane of glass is another major advantage."
"The data protection itself is very good compared to other products."
"The solution also provides me with a complete view of our data. I write scripts to report information from the Command Center daily. I report it in HTML and have the status of the last day for the whole environment."
"Several years ago, we encountered some ransomware; we just had to recover the file with Commvault, which was great."
"We have seen a high return of value, and management is also happy."
"The most valuable feature of this solution is definitely its pricing point."
"The most valuable feature of this solution is definitely its pricing point. Invoicing is simple. It is one price that includes both licensing and retention requirements, which is rare in today's market. That, I believe, is a significant differentiation for them."
 

Cons

"I think the one thing that could be improved is the customer experience. The interface should be more user friendly."
"The Java interface is not great."
"The new HTML5-based management portals are very nice, but do not yet have all of the features of the Java-based client."
"Commvault Complete Data Protection would benefit from improving their training resources."
"Its major disadvantage is it's expensive."
"They need to integrate configuration screens or videos (free training courses, webinars, demos) so that engineers with little experience can fully exploit the features that are offered or managed within the license that was acquired, and thus have better quality and completely satisfactory experience."
"The backup of virtual machines needs improvement. I know they're working on it."
"I need documentation for Azure backups. One expectation that I have is regarding PDF documentation. When I was trying to browse the documentation, I could not locate that."
"They definitely need to improve their reporting."
"They definitely need to improve their reporting."
 

Pricing and Cost Advice

"I would rate the price of Commvault Cloud seven out of ten with ten being the cheapest."
"Metallic is an affordable solution."
"You have to pay for the licenses and the hardware you need for the Commvault environment. If you don't have all the hardware, you have to buy it, which can cost a few million. In the end, it's vital to protect our data, so the price isn't an issue."
"One of the most interesting aspects is that the licensing model can be modified. We're paying for our licensing by the client, as opposed to the size of the footprint of the backup, which decreased our cost by about 20 percent."
"The solution is expensive, but it is worth the money."
"Originally, it was really attractive when we were deployed on-prem. They have since built and moved it to the cloud, which I am a big fan of. I have all my security tools in the cloud, but it came with a significant increase in pricing. We ended up negotiating a better price because we have been a long-term customer, and I have also spoken on their behalf quite a few times, but if I have to buy it at its current rate, I am not sure if I would be a customer. It is expensive."
"Its cost is reasonable, but anybody else can do better benchmarking."
"I looked at this at the beginning of the year and I don't remember what the prices were for all the other services, but I thought that Metallic's was fair. It was also highly rated, which was even more important than cost because I need a reliable, secure, backup method."
"I believe the MSRP is around $5 or $6 USD per person, per month, and per seat."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
10%
Comms Service Provider
5%
Computer Software Company
16%
Comms Service Provider
10%
Manufacturing Company
7%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise82
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically rev...
What is your primary use case for ThreatWise?
I work with a variety of backup solutions including Commvault, Avamar, Rubrik, and similar tools. I am part of Tata Consultancy Services where we pitch all these solutions to customers from the bac...
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Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
No data available
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Basisbank, Orifarm, Roskilde Technical College, CO-RO Group, Bragi, Pilgrim A/S, Konventum
Find out what your peers are saying about Veeam Software, Commvault, Acronis and others in SaaS Backup. Updated: April 2026.
893,915 professionals have used our research since 2012.