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Kaspersky Endpoint Security Cloud vs Trellix Active Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Kaspersky Endpoint Security Cloud offers reasonable pricing and savings but may require supplementary solutions for complete protection.
Sentiment score
3.8
Trellix Active Response improved threat detection, reduced incident response times, increased efficiency, and enhanced productivity with an intuitive interface.
While we haven't yet quantified the financial benefits, we recognize that there has been a return on investment, particularly with operational efficiencies provided by the alerts.
 

Customer Service

Sentiment score
5.2
Kaspersky Endpoint Security Cloud's customer service is mixed, praised for initial help but criticized for slow responses and limited access.
Sentiment score
7.8
Trellix Active Response's customer support is generally positive, but availability and contact speed could improve, rated seven out of ten.
They should start offering sessions if there's some critical error occurring, even if someone has to pay for the support.
I would rate technical support from Trellix Active Response as a seven because sometimes we face difficulties finding engineers quickly, leading to customer frustration.
 

Scalability Issues

Sentiment score
6.8
Kaspersky Endpoint Security Cloud is highly scalable, supporting growth from a few to hundreds of users, with room for process improvement.
Sentiment score
4.1
Trellix Active Response is scalable, integrates easily, handles large data seamlessly, and maintains performance and security with minimal latency.
If you assign a device to a user in Kaspersky Endpoint Security Cloud, you cannot reassign it to another user.
The scalability of Active Response is satisfactory.
 

Stability Issues

Sentiment score
7.7
Kaspersky Endpoint Security Cloud is stable and effective in malware detection, though some users report occasional update issues.
Sentiment score
4.6
Trellix Active Response is praised for reliability, efficient data handling, quick threat detection, adaptability, and stability with minimal downtime.
 

Room For Improvement

Kaspersky Endpoint Security Cloud requires enhancements in stability, scalability, feature expansion, usability, support, and advanced threat detection.
Trellix Active Response needs better resource management, advanced analytics, and improved integrations for efficient monitoring and AI features.
Recently, there was a company which was attacked by phishing emails, and out of 10, it was only blocking three emails.
We would like Trellix to optimize the technology for these systems similarly to how it is deployed for normal endpoints.
There is room for improvement in the platform area and security area to make the dashboard visibility clearer and easier for customers to monitor malicious activities occurring in their environment.
 

Setup Cost

Kaspersky Endpoint Security Cloud is a cost-effective, flexible, industry-standard enterprise solution with transparent annual pricing and no hidden costs.
Based on our evaluations, Trellix Active Response's pricing was the most feasible from a cost perspective.
 

Valuable Features

Kaspersky Endpoint Security Cloud offers comprehensive protection with advanced features, Microsoft 365 integration, and reliable performance.
Trellix Active Response enhances analytics, user insights, and incident handling, excelling in detection and response with holistic EDR benefits.
Kaspersky Endpoint Security Cloud is one of the best, very effective software because of its vulnerability assessment and threat assessments.
They notify us immediately of any vulnerabilities on the endpoints, allowing us to deploy a response quickly.
The most valuable feature of Trellix Active Response is that whenever any incident occurs, it allows us to disconnect from that particular network or area and shut down the system using commands.
 

Categories and Ranking

Kaspersky Endpoint Security...
Ranking in Endpoint Detection and Response (EDR)
25th
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
12
Ranking in other categories
Ransomware Protection (8th)
Trellix Active Response
Ranking in Endpoint Detection and Response (EDR)
45th
Average Rating
7.0
Reviews Sentiment
5.1
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Kaspersky Endpoint Security Cloud is 0.6%, up from 0.1% compared to the previous year. The mindshare of Trellix Active Response is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Zunair Aftab - PeerSpot reviewer
Security features excel while management tools face challenges
Kaspersky Endpoint Security Cloud has proven to be a robust and comprehensive solution for endpoint protection. So far, no major negative features have been observed. However, email security integration with Microsoft 365 has room for improvement. In a recent real-world incident, a company received 10 phishing emails, of which only three were blocked by the system. Enhancing detection accuracy to block 7 or more would significantly improve trust and effectiveness. With the on-premises version, there's a known issue where assigning a device to a new group results in it being auto-assigned back to the previous group. Fixing this bug would greatly streamline device management. Additionally, in the cloud version, once a device is assigned to a user, it cannot be reassigned without deleting the user or the device entirely. It would be far more user-friendly if the platform allowed simple reassignment or de-assignment, returning the device to an "unassigned" state. As for automated behavioral analysis, while current functionality is based on machine learning, upgrading to true AI-powered detection could bring substantial improvements. Ideally, the system should proactively flag potential threats, and offer administrators the option to either allow or block applications based on intelligent risk analysis
Abdullah Al Hadi - PeerSpot reviewer
Offers comprehensive incident visualization and quick response capabilities but requires clearer dashboard interface
I am an Information Security Engineer at NHQ Distribution Limited and a partner of Trellix. I work with different products in Trellix, including Trellix EDR, SDR, and MDR. Trellix Active Response is the EDR solution from Trellix that has moved from an on-premise solution to a cloud solution. The Trellix MDR solution is helpful for SOC analysis and is integrated with Trellix EDR and SDR capabilities, providing full visibility of threat detection and hunting and detection response correlating with other solutions like endpoint security and encryption. On a scale of one to ten, I rate Trellix Active Response an eight.
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Top Industries

By visitors reading reviews
Manufacturing Company
19%
Computer Software Company
14%
Comms Service Provider
10%
Government
6%
Government
18%
Comms Service Provider
13%
Financial Services Firm
10%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about KasperskyEndpoint Security Cloud?
The product works perfectly to prevent malware in our organization.
What needs improvement with KasperskyEndpoint Security Cloud?
Kaspersky Endpoint Security Cloud has proven to be a robust and comprehensive solution for endpoint protection. So far, no major negative features have been observed. However, email security integr...
What is your experience regarding pricing and costs for McAfee Active Response?
Based on our evaluations, Trellix Active Response's pricing was the most feasible from a cost perspective. I rate the pricing between a six and an eight. It is justified.
What needs improvement with McAfee Active Response?
For Trellix Active Response, there is room for improvement in the platform area and security area to make the dashboard visibility clearer and easier for customers to monitor malicious activities o...
What is your primary use case for McAfee Active Response?
The typical use case for Trellix Active Response is to provide quick incident response, as the product collects and correlates logs with the ePO dashboard, allowing customers to get visibility of t...
 

Also Known As

No data available
McAfee Active Response
 

Overview

 

Sample Customers

Information Not Available
Liquor Control Board of Ontario
Find out what your peers are saying about Kaspersky Endpoint Security Cloud vs. Trellix Active Response and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.