Kaseya Traverse vs NETSCOUT nGeniusPULSE comparison

Kaseya and NETSCOUT are both solutions in the Network Monitoring Software category. Kaseya is ranked #67 with an average rating of 6.3, while NETSCOUT is ranked #31 with an average rating of 10.0. Kaseya holds a 0.3% mindshare in NMS, compared to NETSCOUT’s 0.4% mindshare. Additionally, 83% of Kaseya users are willing to recommend the solution, compared to 100% of NETSCOUT users who would recommend it.

Kaseya Traverse

Read 8 Kaseya Traverse reviews

465 Views
269 Comparison Views

83% willing to recommend

NETSCOUT nGeniusPULSE

Read 6 NETSCOUT nGeniusPULSE reviews

636 Views
401 Comparison Views

100% willing to recommend

Kaseya Traverse

NETSCOUT nGeniusPULSE

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

Kaseya Traverse and NETSCOUT nGeniusPULSE are products in the network performance monitoring and management category. NETSCOUT nGeniusPULSE appears to have an advantage due to its superior features, justifying its higher cost.

Features: Kaseya Traverse includes customizable dashboards, efficient alert systems, and comprehensive network performance monitoring. NETSCOUT nGeniusPULSE offers extensive application performance insights, real-time analytics, and deep traffic visibility, making it robust for intricate analysis and diagnostics.

Room for Improvement: Kaseya Traverse could enhance its feature set for complex environments, offer more detailed analytics, and improve integration capabilities. NETSCOUT nGeniusPULSE needs a simpler deployment process, more intuitive interface, and potentially lower initial costs.

Ease of Deployment and Customer Service: Kaseya Traverse is recognized for easy deployment and responsive customer service. NETSCOUT nGeniusPULSE, with a complex setup due to its feature-rich design, offers strong support for integration and usage challenges.

Pricing and ROI: Kaseya Traverse is priced competitively with accessible ROI, suitable for budget-conscious businesses. NETSCOUT nGeniusPULSE entails higher setup costs but promises substantial ROI due to its advanced capabilities, preferred when advanced monitoring is essential.

To learn more, read our detailed Kaseya Traverse vs. NETSCOUT nGeniusPULSE Report (Updated: April 2025).

Buyer's Guide

Kaseya Traverse vs. NETSCOUT nGeniusPULSE

April 2025

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Helped 850,491 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kaseya Traverse

Ranking in Network Monitoring Software

67th

Average Rating

6.6

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Cloud Monitoring Software (38th)

NETSCOUT nGeniusPULSE

Ranking in Network Monitoring Software

31st

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of Kaseya Traverse is 0.3%, up from 0.2% compared to the previous year. The mindshare of NETSCOUT nGeniusPULSE is 0.4%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

AMMAR HUMAIDY HUSIN

Technical Consultant at a university with 11-50 employees

Automation increases efficiency, but pricing needs to be more competitive

Improvement is needed in making it cheaper, of course. I am not emphasizing making it cheaper, however, it should be more competitive with other products. The product itself is very good and helpful for me as a customer. The issue always is the price, as we cannot beat most of our competitors on pricing alone. If a product is just nice to have, not essential like an antivirus, if it's not really competitive with pricing, we cannot sell it.

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Leandro Di Maria

Gerente De Ventas at internet winds ag

Offers real-time monitoring capabilities, which help businesses optimize their operations

The tools are part of managed environments, but when the capabilities of the routers need to be increased, we use NETSCOUT to manage things at an international level. The tool's user interface is okay. It would be great if the tool could provide alerts during attacks in Spanish. In the next release, if the traffic analysis could send our company an alert before an attack starts, it would be even better. Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Most of the features are pretty good and the solution is user friendly."

"Automating processes is crucial for me, so the automation part stands out."

"We have found the solution to be very flexible to our requirements. We have been able to configure it on-premise effectively when we were using less of the cloud."

"Everything is running seamlessly on the solution, to the point where you don't see any gap."

"It is a pretty stable solution...It is a pretty stable solution."

"It's a simple and humble tool."

"The remote support and data collection features are great."

"Kaseya Traverse is a very stable solution and very sustainable in terms of what the market wants, what is out there, price-wise and functionality features. They're quite competitive and they are always innovating."

More Kaseya Traverse pros

"The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth."

"I like the single pane of glass view because it presents everything in one window, obviously. You can see it all. With a quick glance, you get a pretty good snapshot of what's going on in a particular situation."

"This is a very reliable and complete solution for troubleshooting and monitoring environments."

"I like the single pane of glass view. I like being able to go to one place instead of having to hunt around for everything."

"The solution's technical support team consists of good engineers and technicians."

"The most valuable feature of NETSCOUT nGeniusPULSE is the network troubleshooting analysis. You can pinpoint an issue before it could shut down the network."

Cons

"Reporting is a bit difficult."

"Reporting is tedious and not organized in the way customers expect."

"Kaseya Traverse can improve by adding a Service Map to help us create a configuration management database (CMDB), this would be helpful for us."

"Dashboards and Central Protection were an issue. Also, database monitoring was not there. Even though they said that it was there at an additional cost, that tool was very basic. We couldn't have device configuration backup also."

"The tool needs to have some AI capabilities, which it lacks currently."

"Improvement is needed in making it cheaper."

"We've noticed a few bugs as of late. However, this seems to only be in the reporting part of the product."

"However, the issue lies in the adequacy of the responses to my questions, which are usually not up to par."

More Kaseya Traverse cons

"In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out. We need something a little more granular."

"They require a lot of manual effort as traffic flows, networks, and formal times change."

"The GUI interface and dashboards could be more attractive to the customer."

"Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings."

"Usability is the area with the biggest room for improvement. We've found that with NETSCOUT, while it's a fantastic product, the usability is a major factor because there are just way too many clicks. It's obvious, from our experience, that the people who are developing the product aren't using it."

"The price of the solution could be reduced."

Pricing and Cost Advice

"The price depends on whether you are monitoring different applications, especially in bulk, and depends on what you're doing. If you're monitoring one endpoint, it will cost you 150 ZAR."

"The solution is not cheap, but it is not too expensive."

"The price of NETSCOUT nGeniusPULSE is high. The other solutions are less expensive but we cannot depend on the other solutions, they are not as stable."

"Cost is contracted on a yearly basis. There is no additional cost beyond the standard licensing."

"The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive."

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Top Industries

By visitors reading reviews

Computer Software Company

31%

Financial Services Firm

11%

Government

Wholesaler/Distributor

Government

16%

Financial Services Firm

13%

Computer Software Company

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Kaseya Traverse?

The remote support and data collection features are great.

See all answers

What is your experience regarding pricing and costs for Kaseya Traverse?

The solution is not cheap, but it is not too expensive. We pay an annual license fee. There are no additional fees associated with the product.

See all answers

What needs improvement with Kaseya Traverse?

See all answers

What is your experience regarding pricing and costs for NETSCOUT nGeniusPULSE?

The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive.

See all answers

What needs improvement with NETSCOUT nGeniusPULSE?

See all answers

What is your primary use case for NETSCOUT nGeniusPULSE?

I use the solution in my company to analyze international traffic.

See all answers

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Product Reports

Buyer's Guide

Kaseya Traverse

April 2025

Download Kaseya Traverse product report

Buyer's Guide

NETSCOUT nGeniusPULSE

April 2025

Download NETSCOUT nGeniusPULSE product report

Also Known As

No data available

nGeniusPULSE

Overview

Immediately identify impacted IT services using insights based on rich data analytics of events such as SNMP traps, Windows events and Syslogs. Resolve faults quickly via NetFlow enabled root cause analysis across cloud, on-premise, hybrid cloud and virtualized IT environments.

Kaseya

NETSCOUT’s nGeniusPULSE delivers the visibility needed into today’s evolving IT eco-system to ensure the availability, reliability, and performance of your mission-critical business services across your multi-cloud environment, from wherever users need access.

NETSCOUT

Sample Customers

UltiSat, Clear Concepts, nVidia, United States Postal Service, Cisco, Redbox, Spark Digital, People's Bank & Trust

Banco Votorantim

Buyer's Guide

Kaseya Traverse vs. NETSCOUT nGeniusPULSE

April 2025

Free Report: Kaseya Traverse vs. NETSCOUT nGeniusPULSE

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