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Karix vs Plivo vs Twilio comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of July 2025, in the Communications Platform as a Service (CPaaS) category, the mindshare of Karix is 1.5%, down from 1.9% compared to the previous year. The mindshare of Plivo is 0.9%, down from 1.3% compared to the previous year. The mindshare of Twilio is 38.8%, up from 37.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Communications Platform as a Service (CPaaS)
 

Featured Reviews

Gustavo Mejía - PeerSpot reviewer
An easy platform with enhanced communication capabilities and a reasonable price
We used Twilio to integrate a solution where the platform was connecting SMS with a user interface. This provided officers and agents a more comfortable and organized way to either send blast messages or have conversations with clients, rather than using a cell phone.  Another use case was with…
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Top Industries

By visitors reading reviews
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Computer Software Company
14%
Financial Services Firm
12%
Manufacturing Company
10%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
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Questions from the Community

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What is your experience regarding pricing and costs for Twilio?
Twilio is the cheapest option for the quality of the product they provide. It's worth the money to integrate a soluti...
What needs improvement with Twilio?
Customer support should improve in responsiveness and receptibility. There have been issues where they could be quick...
What is your primary use case for Twilio?
We used Twilio to integrate a solution where the platform was connecting SMS with a user interface. This provided off...
 

Comparisons

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Also Known As

Karix.io
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Overview

 

Sample Customers

Facebook, Google, IBM, American Express, JP Morgan & Chase, Samsung
Accenture, Audi, Zynga, ING
Lyft, Nordstrom, Zendesk, Twitch, Coca-Cola, Airbnb, Twitter, Dell, American Red Cross