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Twilio vs Unifonic comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Twilio
Ranking in Communications Platform as a Service (CPaaS)
1st
Average Rating
8.0
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Unifonic
Ranking in Communications Platform as a Service (CPaaS)
11th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Communications Platform as a Service (CPaaS) category, the mindshare of Twilio is 38.3%, up from 36.8% compared to the previous year. The mindshare of Unifonic is 1.5%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Communications Platform as a Service (CPaaS)
 

Featured Reviews

Gustavo Mejía - PeerSpot reviewer
An easy platform with enhanced communication capabilities and a reasonable price
We used Twilio to integrate a solution where the platform was connecting SMS with a user interface. This provided officers and agents a more comfortable and organized way to either send blast messages or have conversations with clients, rather than using a cell phone.  Another use case was with…
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
11%
Manufacturing Company
10%
Performing Arts
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Twilio?
My thoughts about the metering and billing experience with Twilio are that it has been clear and easy to manage. My experience with pricing, setup cost, and licensing was all fine, and we found the...
What needs improvement with Twilio?
I don't have any specific numbers or estimates on how much easier or faster the enrollment process has become since using Twilio for SMS notifications. I haven't seen a return on investment nor can...
What is your primary use case for Twilio?
My main use case for Twilio is sending SMS messages from our application. The specific example of how I send SMS messages from our application is for customer notifications. When customers enroll i...
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Comparisons

 

Overview

 

Sample Customers

Lyft, Nordstrom, Zendesk, Twitch, Coca-Cola, Airbnb, Twitter, Dell, American Red Cross
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