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| Product | Market Share (%) |
|---|---|
| Kapture CRM | 0.6% |
| Wakeupsales CRM | 0.4% |
| Other | 99.0% |
Kapture CRM is a business automation platform for Customer service & sales. With omnichannel support, knowledge base & easy to use clean user interface, boost agent productivity & reduce response time. It also includes features like Auto Assign tickets, Interaction history, Call recording, custom roles & permissions, churn 500+ reports. It is fully configurable with your workflow. Kapture has a self-service portal & AI-powered chat to help building sustainable relationships with customers.
CRMs are now more than necessary for mid, small, and large businesses. Wakeupsales CRM is a free CRM software built for teams to work and collaborate. Three different types of CRMs are available from Wakeupsales. Open-Source, Self-Hosted, and Cloud.
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.