Find out what your peers are saying about Microsoft, Salesforce, Zoho and others in CRM.
| Product | Mindshare (%) |
|---|---|
| Kapture CRM | 0.6% |
| SAP Sales Cloud | 0.4% |
| Other | 99.0% |
Kapture CRM is a business automation platform for Customer service & sales. With omnichannel support, knowledge base & easy to use clean user interface, boost agent productivity & reduce response time. It also includes features like Auto Assign tickets, Interaction history, Call recording, custom roles & permissions, churn 500+ reports. It is fully configurable with your workflow. Kapture has a self-service portal & AI-powered chat to help building sustainable relationships with customers.
SAP Sales Cloud brings together SAP Cloud for Customer, SAP Revenue Cloud and CallidusCloud, now part of SAP to help organizations connect and guide customers throughout their buying journey. Transform your lead to cash process and accelerate sales performance with incentive optimization, sales coaching and learning recommendations - helping sales teams to spend their time on the best deals.
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