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Kapture CRM vs Kustomer comparison

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Kapture CRM Logo
62 views|35 comparisons
Kustomer Logo
92 views|72 comparisons
Ranking
49th
out of 68 in CRM
Views
62
Comparisons
35
Reviews
0
Average Words per Review
0
Rating
N/A
39th
out of 68 in CRM
Views
92
Comparisons
72
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
CRM
April 2022
Find out what your peers are saying about Salesforce, Microsoft, SAP and others in CRM. Updated: April 2022.
596,970 professionals have used our research since 2012.
Comparisons
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Overview

Kapture CRM is a business automation platform for Customer service & sales. With omnichannel support, knowledge base & easy to use clean user interface, boost agent productivity & reduce response time. It also includes features like Auto Assign tickets, Interaction history, Call recording, custom roles & permissions, churn 500+ reports. It is fully configurable with your workflow. Kapture has a self-service portal & AI-powered chat to help building sustainable relationships with customers.

Kustomer is a powerful Customer Experience platform focused on your customer. Our platform brings together everything you need to serve your customers better in one easy-to-use place. ... Conversations – The communications with customers via email, chat, txt, and soon social channels.

Offer
Learn more about Kapture CRM
Learn more about Kustomer
Sample Customers
Bigbasket
Glovo, Nuts.com, ThirdLove, The Farmer’s Dog, HopSkipDrive, PieSync, UNTUCKit, Priority Bicycles, SmugMug, Away, Paddle, Bulletproof, Anomalie, ring, Glossier., BIRKENSTOCK
Buyer's Guide
CRM
April 2022
Find out what your peers are saying about Salesforce, Microsoft, SAP and others in CRM. Updated: April 2022.
596,970 professionals have used our research since 2012.

Kapture CRM is ranked 49th in CRM while Kustomer is ranked 39th in CRM. Kapture CRM is rated 0.0, while Kustomer is rated 0.0. On the other hand, Kapture CRM is most compared with , whereas Kustomer is most compared with Zendesk Support.

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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.