• Home
  • Kapture CRM vs. Kustomer

Kapture CRM vs Kustomer comparison

Cancel
You must select at least 2 products to compare!
Kapture CRM Logo

Kapture CRM

Read 1 Kapture CRM review
116 views|90 comparisons
100% willing to recommend
Kustomer Logo

Kustomer

118 views|93 comparisons
Buyer's Guide
CRM
March 2024
Executive Summary

We performed a comparison between Kapture CRM and Kustomer based on real PeerSpot user reviews.

Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM.
To learn more, read our detailed CRM Report (Updated: March 2024).
Download the complete report
768,415 professionals have used our research since 2012.
Featured Review
Mani Kandan
The software can be easily accessed and operated with minimal training
The software sends automated messages for customers' birthdays and anniversaries. Our customers love it.
Use Kustomer?
Ranking
54th
out of 169 in CRM
Views
116
Comparisons
90
Reviews
0
Average Words per Review
0
Rating
N/A
53rd
out of 169 in CRM
Views
118
Comparisons
93
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
CRM
March 2024
Download Free Report
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: March 2024.
DOWNLOAD NOW
768,415 professionals have used our research since 2012.
Comparisons
Learn More
Kapture CRM
Kustomer
Overview

Kapture CRM is a business automation platform for Customer service & sales. With omnichannel support, knowledge base & easy to use clean user interface, boost agent productivity & reduce response time. It also includes features like Auto Assign tickets, Interaction history, Call recording, custom roles & permissions, churn 500+ reports. It is fully configurable with your workflow. Kapture has a self-service portal & AI-powered chat to help building sustainable relationships with customers.

Kustomer is a powerful Customer Experience platform focused on your customer. Our platform brings together everything you need to serve your customers better in one easy-to-use place. ... Conversations – The communications with customers via email, chat, txt, and soon social channels.

Sample Customers
Bigbasket
Glovo, Nuts.com, ThirdLove, The Farmer’s Dog, HopSkipDrive, PieSync, UNTUCKit, Priority Bicycles, SmugMug, Away, Paddle, Bulletproof, Anomalie, ring, Glossier., BIRKENSTOCK
Buyer's Guide
CRM
March 2024
Download Free Report
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: March 2024.
DOWNLOAD NOW
768,415 professionals have used our research since 2012.

Kapture CRM is ranked 54th in CRM while Kustomer is ranked 53rd in CRM. Kapture CRM is rated 10.0, while Kustomer is rated 0.0. The top reviewer of Kapture CRM writes "The software can be easily accessed and operated with minimal training". On the other hand, Kapture CRM is most compared with Salesforce Sales Cloud, whereas Kustomer is most compared with Zendesk.

See our list of best CRM vendors.

We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.