Kapture CRM is a business automation platform for Customer service & sales. With omnichannel support, knowledge base & easy to use clean user interface, boost agent productivity & reduce response time. It also includes features like Auto Assign tickets, Interaction history, Call recording, custom roles & permissions, churn 500+ reports. It is fully configurable with your workflow. Kapture has a self-service portal & AI-powered chat to help building sustainable relationships with customers.
Kustomer is a powerful Customer Experience platform focused on your customer. Our platform brings together everything you need to serve your customers better in one easy-to-use place. ... Conversations – The communications with customers via email, chat, txt, and soon social channels.
Kapture CRM is ranked 49th in CRM while Kustomer is ranked 39th in CRM. Kapture CRM is rated 0.0, while Kustomer is rated 0.0. On the other hand, Kapture CRM is most compared with , whereas Kustomer is most compared with Zendesk Support.
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