JumpCloud vs Symantec Siteminder comparison

JumpCloud and Broadcom are both solutions in the Single Sign-On (SSO) category. JumpCloud is ranked #10 with an average rating of 8.4, while Broadcom is ranked #13 with an average rating of 6.8. Additionally, 100% of JumpCloud users are willing to recommend the solution, compared to 91% of Broadcom users who would recommend it.

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Executive SummaryUpdated on Oct 12, 2025

Symantec Siteminder and JumpCloud compete in the identity and access management category. JumpCloud appears to hold the advantage with its modern functionalities and overall satisfaction with its value proposition.

Features: Symantec Siteminder is noted for its policy-based access controls, advanced authentication measures, and extensive security protocols. JumpCloud offers unified device and identity management, cross-platform functionality, and cloud directory services, showcasing a comprehensive approach to integration and flexibility.

Room for Improvement: Symantec Siteminder could improve its deployment complexity, expand integration capabilities, and reduce service involvement requirements. JumpCloud may need enhancements in reporting features, optimization for specific enterprise needs, and expansion of support options.

Ease of Deployment and Customer Service: Symantec Siteminder generally requires professional services and elaborate configuration during deployment, which can be intricate. JumpCloud, on the other hand, provides an intuitive setup along with accessible and strong customer support, facilitating smoother deployment experiences.

Pricing and ROI: Symantec Siteminder involves high initial costs and ongoing expenses reflective of its enterprise-grade security infrastructure. In contrast, JumpCloud utilizes a subscription-based model emphasizing cost-effectiveness through scalability and potentially yielding higher ROI due to lower operational costs.

To learn more, read our detailed JumpCloud vs. Symantec Siteminder Report (Updated: December 2025).

Buyer's Guide

JumpCloud vs. Symantec Siteminder

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Featured Reviews

reviewer2701851

Managing Director

Enhances web security with a single pane of glass and flexible deployment

I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.

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Arun Jose

System Administrator at Mensa Brands

Unified directory and device management has streamlined remote workforce security and onboarding

JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.

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Muzi Lubisi

Senior technical Consultant at CA Africa

Improved user experience with seamless integration and easy installation

The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."

"Technical support is pretty sharp and very responsive."

"It was a very easy product to install. It can be deployed very fast."

"The console is cloud-based, which is something I really appreciate."

"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."

"The solution has massively improved our security posture, giving us full visibility into what our staff does online."

"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."

"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."

More iboss pros

"The most valuable feature of JumpCloud, it provides a convenient and streamlined solution for me to access and manage all of the features I require in one centralized location. This eliminates the need for me to worry about hiring individuals to manage these tasks, as well as eliminating concerns surrounding hardware, updates, and licenses. With JumpCloud, I am able to receive the services I need in a timely and efficient manner, which has significantly reduced my stress and alleviated a great deal of the issues I once faced. This is especially important as I am often bound by laws, regulations, contracts, and customer demands to keep up with various tasks. With JumpCloud, I am able to manage everything I need in one place, giving me visibility and control over aspects that I previously had to manage through multiple systems."

"JumpCloud has positively impacted my organization because we can work more efficiently by focusing on the one user portal to use the applications."

"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."

"Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."

"The cross-platform support and easy policy deployment from JumpCloud have greatly assisted my team, especially since it is typically difficult to deploy services across various directory services on Linux."

"JumpCloud has given us a much more secure environment, and as we move toward a SOC 2 Type 2, having JumpCloud in place made it very easy to gather the evidence we needed to prove that we were doing what we should be doing."

"The most valuable features of JumpCloud are flexibility, policy management for devices, and device patch management. For example, we can limit access to devices only in Chile or send a number of commands to the devices to manage them."

"I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver."

More JumpCloud pros

"The Directory is secure. It's our user store, and it's important to keep our members safe. The product does well with that."

"It is reliable."

"Siteminder allows us to manage identity and portability control efficiently."

"Right now, federation that comes out-of-the-box with single sign-on is the most valuable feature that we have, and also scalability."

"The single sign-on is the solution's most valuable feature"

"The most valuable feature is the Federation part of Single Sign On, which is customizable and is easily integrated with any customer application or any third party application."

"The solution has features that allow you to easily distinguish between protected and unprotected resources."

"Symantec Siteminder has simplified user access for our customers from user login to their web applications."

More Symantec Siteminder pros

Cons

"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

"I'd like to see them accelerate development on the security side, particularly around data loss prevention."

"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."

"The dashboards for local use could be better."

"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."

"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."

"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."

More iboss cons

"JumpCloud could improve by providing more features. They are only giving the three standard features, such as SSO radius. I would like there to be multi-tenant features. For example, my colleague is from a different organization, and he's using different applications and I'm using different applications, I wanted to access his applications and database with my JumpCloud credentials. However, since it is a multi-tenant instance. I would like it to be open-ended where we can gather all these multi-level organizations to put in a single domain to access one authentication for all the different applications."

"JumpCloud could improve the user interface. While it has certainly come a long way, there is still room for improvement in terms of simplifying and making it more intuitive for the user. In my opinion, the UI/UE could benefit from some modifications to enhance the overall user experience. I have suggested some changes to JumpCloud regarding this matter as I believe that they have the potential to further enhance the platform and make it even more user-friendly. There are certain small features within the system that users may not be familiar with, as they may have previously used different systems with different user interfaces."

"I would like to see some support for printers, especially network printers, through the application."

"I would like AWS to integrate more cloud platforms with JumpCloud, such as Alibaba or Oracle."

"Lacks the ability to have various VPN applications."

"The product needs to create its own self-service feature which has been requested by all the admins in the community."

"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."

"JumpCloud can be improved in several areas."

More JumpCloud cons

"The main thing is we do not have the traceability and good monitoring that CA can provide us to capture problems when they occur."

"Better documentation. I went through some sessions on single sign-on for version 12.7."

"Siteminder needs to improve its user experience."

"As we are moving in to the mobility space, this is where we really see SiteMinder and their other product really come together to provide a solution base to a different area where the IoT is coming, the different business communications are happening. All of those things require authentication and we really want to see this product grow into that role."

"CA has reporting at the moment. With the reporting, every particular segmented product has a reporting engine. I would like to see centralized reporting for all of them together."

"All the problems that we reported actually have never been resolved. We could not capture enough information for CA to be able to debug the problem."

"If the reporting feature can be integrated into SSO itself that will be an icing on the cake."

"To add more value to this solution it needs to be more user-friendly."

More Symantec Siteminder cons

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"It is probably in line with other solutions, but I do not deal with the financial side."

"It is expensive compared to one of its competitors."

"The overall pricing for iboss is very competitive and transparent."

"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."

"The cost was around $5 per user per month."

"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."

"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."

"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."

"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."

"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."

"JumpCloud's monthly license costs around $25 for the complete solution."

More JumpCloud pricing and cost advice

"The price is quite comparable to the other enterprise-level solutions in that market."

"The pricing is reasonable."

"The solution's pricing is competitive."

"The licensing is fair for this solution."

"I recommend conducting a PoC on every available product before choose one."

"CA solutions are generally expensive but for the customer the ROI is big."

"Symantec Siteminder is expensive; they could definitely do better on the price."

"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

10%

Manufacturing Company

Comms Service Provider

17%

Computer Software Company

13%

Financial Services Firm

Manufacturing Company

Financial Services Firm

27%

Insurance Company

10%

Manufacturing Company

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	4
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	3
Large Enterprise	69

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

See all answers

What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

See all answers

What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

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What do you like most about JumpCloud?

The product enables device management.

See all answers

What is your experience regarding pricing and costs for JumpCloud?

My experience with pricing, setup cost, and licensing is that JumpCloud licensing is based on how many users they reg...

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What needs improvement with JumpCloud?

I think JumpCloud can be improved by enhancing their support because it takes so long to get feedback from them if I ...

See all answers

What do you like most about Symantec Siteminder?

It's agent-based. It's convenient to deploy and integrate.

See all answers

What is your experience regarding pricing and costs for Symantec Siteminder?

My experience with pricing is that it is all good.

See all answers

What needs improvement with Symantec Siteminder?

Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Cur...

See all answers

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Product Reports

Buyer's Guide

iboss

December 2025

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Buyer's Guide

JumpCloud

December 2025

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Buyer's Guide

Symantec Siteminder

December 2025

Download Symantec Siteminder product report

Also Known As

iBoss Cloud Platform

Resmo

SiteMinder, CA SSO, Layer7 SiteMinder

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

JumpCloud offers efficient device management, single sign-on, and integration capabilities. It integrates seamlessly with Microsoft 365 and Google Workspace, streamlining user management across diverse environments.

JumpCloud delivers device, user, and application management across platforms like Windows, Mac, Linux, and cloud services such as AWS and Azure. Acting as a cloud-based directory, it facilitates single sign-on and identity access management, making it an attractive replacement for Active Directory and LDAP directories. Its policy management and centralized directory simplify user and device administration, offering a user-friendly interface with flexible access control and remote management. Organizations can experience streamlined onboarding and offboarding processes, robust authentication, and scalability. Despite being powerful, room for improvement is noted in alert capabilities, comprehensive MDM for Windows, multi-tenant features, and API reliability.

What are the key features of JumpCloud?

Device Management: Manage Windows, Mac, and Linux devices efficiently.
Single Sign-on: Seamlessly integrate with Microsoft 365 and Google Workspace.
Centralized Directory: Simplifies administration by consolidating user credentials.
Policy Management: Enforce policies and provide VPN access.
Remote Management: Provides flexible access control.

Why should users consider JumpCloud?

Streamlined Onboarding/Offboarding: Efficient user management saves time.
Robust Authentication: Enhances security through strong credential management.
Scalability: Adapts well to growing business needs.
Integration Capabilities: Supports seamless connections with cloud applications.

Companies across industries utilize JumpCloud for comprehensive management of devices and user identities. It is especially beneficial in technology-driven sectors where centralized directory services replace traditional Active Directory and LDAP models. Organizations employing platforms like AWS and Azure find it essential for maintaining efficient and secure access management.

JumpCloud

Symantec® SiteMinder is designed to secure the modern enterprise through a unified access management platform that applies the appropriate authentication mechanism to positively identify users; provides single sign-on and identity federation for seamless access to any application; enforces granular security policies to stop unauthorized access to sensitive resources; and monitors and manages the entire user session to prevent session hijacking. Finally, Symantec SiteMinder is battle-tested and has been deployed in the largest IT environments in the world.

Broadcom

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare

British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo

Buyer's Guide

JumpCloud vs. Symantec Siteminder

December 2025

Free Report: JumpCloud vs. Symantec Siteminder

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