Try our new research platform with insights from 80,000+ expert users

JIRA Portfolio vs Smartsheet comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
JIRA Portfolio boosts ROI by enhancing project management, collaboration, execution efficiency, and providing agile insights into team activities.
Sentiment score
6.9
Smartsheet enhances productivity and collaboration, automates processes, manages timelines, and is cost-effective compared to Microsoft Project alternatives.
The tool provides tracking for projects and activities, with detailed insights into which team members worked on activities and the time invested in each task.
Compared to Microsoft Project, which is more expensive, we save costs using Smartsheet.
 

Customer Service

Sentiment score
6.4
JIRA Portfolio's support experiences vary, with users reporting both helpful interactions and delays, suggesting improvements in access and speed.
Sentiment score
6.8
Smartsheet's customer service feedback is mixed, with praise for responsiveness and resources but concerns over response delays and ticket management.
The support was good with no challenges.
We are satisfied with the support from our provider.
 

Scalability Issues

Sentiment score
7.5
JIRA Portfolio efficiently scales for diverse team sizes, though some users find pricing and licensing complexities challenging.
Sentiment score
7.4
Smartsheet is praised for scalability, integration features, and cost-effectiveness, with some concerns over task tracking in larger projects.
In terms of scalability, I would give JIRA Portfolio a ten out of ten.
Smartsheet is pretty flexible and scalable.
 

Stability Issues

Sentiment score
8.1
JIRA Portfolio is stable and reliable, receiving high ratings for performance, with minimal issues during cloud updates.
Sentiment score
7.9
Users find Smartsheet stable, with minor issues, high reliability ratings, and minimal disruptions enhancing overall satisfaction.
In comparison to Planisware, it is very stable.
 

Room For Improvement

JIRA users seek better reporting, integration, UI simplification, resource management, and improved dashboards with affordable add-ons.
Users want better data management, UI, integration, security, support, and Excel-like features in Smartsheet.
Making the report creation process faster and easier with drag-and-drop features would be beneficial.
The setup process for JIRA Portfolio is complex.
I have a novice understanding of Smartsheet, so I sought a solution more suited to repeatable projects and process-oriented governance.
 

Setup Cost

Enterprise users find JIRA's Advanced Roadmaps affordable initially, but costs increase with scaling, particularly for additional users or features.
Smartsheet pricing is user-based, varies by plan, and advanced features can increase costs compared to competitors like Microsoft Project.
It is not considered expensive in the market.
Licensing might be cheaper per user.
 

Valuable Features

JIRA Portfolio offers integration, customization, and ease of use for effective project management and team progress tracking.
Smartsheet offers real-time collaboration, customizable dashboards, automation, and integration, making it ideal for efficient project management.
The reporting feature is comprehensive and easy to use, which aids in planning and forecasting.
The cloud accessibility and quick task creation capabilities make collaborating with the tool a great feature for working with my team.
Automation helps by simplifying some manual work, saving time and facilitating communication.
What I appreciate best about Smartsheet is the straight Gantt chart and its flexibility.
We were looking for a tool that allowed for repeatable projects and process-oriented governance.
 

Categories and Ranking

JIRA Portfolio
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
59
Ranking in other categories
Enterprise Agile Planning Tools (5th)
Smartsheet
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
43
Ranking in other categories
Project Portfolio Management (3rd), Project Management Software (5th)
 

Featured Reviews

Neeraj Chaudhari - PeerSpot reviewer
Aligns with agile frameworks for streamlined project management
User experience should be more intuitive. Currently, it's not that intuitive. Additionally, a lot of querying and customization is needed for reporting. If there could be some templates out of the box, it would be helpful. Making the report creation process faster and easier with drag-and-drop features would be beneficial.
PaulDiaz - PeerSpot reviewer
Needs to improve baselines and changing dates can be frustrating
I like the dashboarding feature best, as it lets me assemble a workspace with source sheets, dashboards, and reports simultaneously. The standard reports and worksheets are most useful for team collaboration. People look at dashboards during presentations, but they go to the sheets to update projects, add comments, or make notifications. It's automated, so changes come to me or whoever needs to see them. I can send notifications from specific line items. The worksheet is key for tracking project progress, though we track it at a higher level rather than detailed work breakdown structures. Subject matter experts say when they'll deliver things, and that's what we track.
report
Use our free recommendation engine to learn which Project Management Software solutions are best for your needs.
872,706 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
15%
Computer Software Company
13%
Financial Services Firm
11%
Transportation Company
7%
Manufacturing Company
15%
Government
10%
Healthcare Company
9%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise12
Large Enterprise32
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise2
Large Enterprise22
 

Questions from the Community

What do you like most about JIRA Portfolio?
The solution's tracking capabilities helped ensure we had full visibility into planned work and scheduled work.
What is your experience regarding pricing and costs for JIRA Portfolio?
I am part of the delivery team and am not exposed to the commercial information. However, from what I understand, JIRA is competitively priced. It is not considered expensive in the market.
What needs improvement with JIRA Portfolio?
The setup process for JIRA Portfolio is complex.
Has anyone moved from Microsoft Project to Smartsheet? How has your experience been with Smartsheet?
Hi @Eire Zimmermann, I helped an organization evaluate both MS-Project and Smartsheet when they were conducting their PM tool RFP. The short of it is this, MS Project is not caught up with the mo...
What do you like most about Smartsheet?
The tool creates shareable dashboards. These dashboards allow us to display project deliverables' status, their position in the queue, expected delivery timelines, and more. The best part is that t...
What is your experience regarding pricing and costs for Smartsheet?
Licensing might be cheaper per user. I rate it as seven or eight due to its demanding nature. For personal use, I have a monthly subscription, while the company uses an annual basis.
 

Also Known As

Portfolio for JIRA
No data available
 

Overview

 

Sample Customers

Rosetta Stone, Sprint, UBS, Workday, Expedia, J.P. Morgan
Sony Music, ESPN, Hilton, Unisource, Colliers, Extreme Networks, Groupon, Netflix
Find out what your peers are saying about JIRA Portfolio vs. Smartsheet and other solutions. Updated: September 2025.
872,706 professionals have used our research since 2012.