JIRA Portfolio vs Smartsheet comparison

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Executive Summary

We performed a comparison between JIRA Portfolio and Smartsheet based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Agile Planning Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed JIRA Portfolio vs. Smartsheet Report (Updated: November 2022).
655,994 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution is stable and reliable.""Jira Portfolio is useful for tracking time and hours. It's easy to manage, create tickets, and change the status of delivery reports. It's not complicated.""Its stability is very reliable.""JIRA Portfolio has many wonderful features.""Jira's Structure, agile, and Kanban boards are helpful. I also like JQuery, which allows you to fetch the relevant set of data. We use JQuery, JQL, and the Structure board a lot. Kanban boards help us monitor daily tasks, and we review the progress using the burndown charts.""Having an option to view dependencies between projects and teams is great.""Portfolio's most valuable features are that it's user-friendly and customer-centric.""The initial setup is simple."

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"The most valuable feature of Smartsheet is it can be highly customized.""Smartsheet does a really good job of creating Gantt charts. Export to Excel feature was also very useful.""The ability to update in real-time before meetings is great.""The management aspect is the most valuable. You can also prioritize tasks and then view tasks by priorities as passports.""For doing project plans what was really valuable is the ability to do a predecessor.""What I found most valuable in Smartsheet is its project customization feature. It's a great solution because you can add in your own WBS. You can see it in Jira style, Kanban, and you can even do Agile and Waterfall. Another feature that's valuable in the solution is when you have those connections, you have that API, you have a sandbox, and you can make a solution, it's a tremendous product because you can pull data.""The dashboard feature is the most valuable aspect of the solution.""Smartsheet is stable."

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Cons
"The kanban board could also use some more filters. We just had a project where the deployment for Jira didn't have any ETA, and it's a requirement for the client. We accommodate a lot of issues on the board, so the workaround was to create boards by project, not client.""The HR aspect of the solution could be improved.""It would be nice if it could provide an end-to-end solution for a project.""If you want to generate a report for individual usage, it's difficult.""Their interface is a little unique and I think that's partly because the core of the product has morphed into several sub-products, but the underlying architecture has stayed the same on all of them in that it was originally a help desk ticketing system. It's a very tech-focused product and that's fair given its origins, but if they really want to expand their community of users, then they're going to have to move beyond that a little bit and polish it up.""In the next release, Portfolio should include more metrics and develop their portfolio planning.""The query features should improve in JIRA Portfolio. For example, if I would have to create my own queries for looking into something such as what business features we have released last month, or the last three months, I don't know if I can do it. The solution requires a certain level of expertise.""There should be an integration of efforts between the cloud service providers' side and JIRA Portfolio."

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"An area for improvement in Smartsheet is that if you're in the government or you're a regulated customer, you're not allowed to use APIs due to internal restrictions, so there are specific things that you cannot connect to it. Another area for improvement in the solution is that because there's a capacity of how many records you can have, and there's a capacity of how many functions you can apply, Smartsheet has set up their system where they can force people into purchasing a $20,000 additional module that is called Control Center, that will create documents for them on the fly, so they don't use so many functions and automation. Smartsheet also needs to improve on training, because the training that is out there is very little. The solution requires a steeper learning curve. You have to do your own training and you have to work on your own solution.""I would like if Smartsheet allowed more formulas in its sheets. I don't think working with formulas is as intuitive as it is in Excel. I use Vlookups and index matches in some of my sheets, and I had to find an outside consultant to help me build out those formulas.""They provide a limited number of sheets which is not enough.""Maybe the solution could be a little bit more flexible.""The downside of Smartsheet is that there are some security concerns. We were able to restrict people from sharing sheets with anyone who was not in our domain, but it could be easier. We also found it hard to restrict certain user groups from adding attachments to sheets.""Smartsheet should continue to expand the spreadsheet-type functionality because it's limited currently. Most business users are familiar with Excel and Office, so Smartsheet should adopt a similar way of navigating the program.""A room for improvement I found in Smartsheet is the view, as it's currently row-wise. I should have the opportunity to view a full scale, top down list instead of just a column driven list. I shouldn't have to go just left or right. I should be able to view it top down.""If there was some way to store more complex files in the system, or if there was a back-end structure where you could store files, that would be ideal."

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Pricing and Cost Advice
  • "The price could be improved."
  • "We have a license to use JIRA Portfolio, we are not using the free version."
  • "Portfolio is well-priced - a license for ten users costs $100 or $150 a month."
  • "Portfolio is very expensive, costing on average $2000-3000 per user per month."
  • More JIRA Portfolio Pricing and Cost Advice →

  • "Its licensing is on a yearly basis. I was responsible for negotiating the price with the Smartsheet team, but I don't remember what the price was. Its standard license probably was around 5,000 to 6,000 a year. The enterprise version is significantly more expensive."
  • "Smartsheet only requires licenses for project managers. When we were using Asana, we had to purchase a license for everyone who wanted to access their tasks and use the system. That gets costly fast. It was one of the main reasons we left Asana. As Asana and these other tools scale, they become way more expensive."
  • "There would be more extensive usage if the solution were cheaper. It's really expensive right now, and that's why we provide a few licenses for admins. The rest of them are just users without admin privileges."
  • "I would assume there is a licensing fee. I don't think that it is free."
  • "It is less expensive than Microsoft Project for enterprise or Oracle Primavera by an order of magnitude. If you buy a Microsoft Project license, it's probably $300 or so by itself, whereas Smartsheet is probably less than $50 per head."
  • "For a normal license, like the one I had: I had my own Smartsheet because I wanted to play with it and I didn't want to mess with what I was doing in Verizon, so I paid $200 monthly, and it gave me all the same functionalities, so I could do whatever I wanted for $200. The problem is if you have anyone else working on it or deploying on it, it's $200 a month for every single person who's deployed on it, that's working on it as an owner or an administrator, so owners and administrators are the only ones who can change, edit, and add data to worksheets and columns. Depending on the size of your organization, Smartsheet can be costly. As for implementing its Control Center, Smartsheet forces you to have three people come in: it's a minimum of three people from Smartsheet for three months who will provide you the solutions for the Control Center side, and that's $150 an hour, so it can become very expensive. For my company, not having the Control Center would save on the setup fees and then the $20,000 a year, because the Control Center of Smartsheet is a yearly subscription of $20,000."
  • "Smartsheet has many licensing models. You need to add the package that best suits your requirements. The license is paid per user and it is monthly. The cost was approximately $7 per PC, $15 for professional, and $33 for the enterprise plan."
  • "If I'm not mistaken, it was pretty manageable. It was about 200 bucks a seed. The business really felt a strong need for it. So, it was viewed as a safer and more straightforward cost that we were willing to pay as compared to Domo, which took some convincing."
  • More Smartsheet Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I don't deal with the pricing or licensing aspects of the solution.
    Top Answer:I don't have much exposure to it. We use the tool to a minimum amount. The integration needs to be done with different tools. In terms of email functionality, if we have an email, it would be helpful… more »
    Top Answer:We use the solution for tracking stories or issues. Developers create tickets, and project managers track everything using Jira.
    Top Answer:Hi @Eire Zimmermann,  I helped an organization evaluate both MS-Project and Smartsheet when they were conducting their PM tool RFP. The short of it is this, MS Project is not caught up with the… more »
    Top Answer:To me, one of the most powerful features of Smartsheet is being able to email others.
    Top Answer:There's a license for Smartsheet, and the enterprise plan comes down to about $750. My company also pays an extra $60 monthly apart from the standard licensing fee.
    Ranking
    Views
    2,672
    Comparisons
    2,026
    Reviews
    14
    Average Words per Review
    517
    Rating
    8.4
    Views
    4,041
    Comparisons
    2,122
    Reviews
    18
    Average Words per Review
    854
    Rating
    8.3
    Comparisons
    Also Known As
    Portfolio for JIRA
    Learn More
    Smartsheet
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    Overview

    Jira Portfolio is an agile roadmapping tool designed to help teams build plans, envision the big picture, track progress, and share the process with stakeholders.

    Jira Portfolio is planned based. A plan in Portfolio is a complete view of the tasks, teams, and release dates for your Jira projects.

    Once you start to create a plan, there are three main factors you need to define: 

    • Scope: A list of tasks that need to be carried out in order to complete the plan.
    • Teams: Who will be implementing the work? With the correct data in place, Portfolio can estimate how long it will take for the team to complete their tasks.
    • Releases: Your scheduled release date.

    With Jira Portfolio, you can create a visual timeline to gain visibility across each of your teams and projects in a single place from a granular level and review cross-team and cross-project dependencies to prevent bottlenecks. This visibility can help you plan realistic release dates and manage your team’s capacity. The solution allows you to try out different scenarios with your roadmap and resources to help guide your decision making. Once you have a solid plan, you can easily integrate with Jira Software and commit your changes.

    Jira Portfolio allows managers to easily add team members. The tool’s powerful scheduling algorithm assigns tasks to teams while taking priorities and dependencies into account so it can create a realistic forecast for project completion. 

    Jira Portfolio Benefits

    Some of the top benefits of using Jira Portfolio include:

    • Roadmaps and roadmaps dependencies: Roadmaps list details about the tasks that need to be executed in order to complete a project, as well as predictions for when they will be completed, which teams are in charge of the task, and a list of resources they require. By setting dependencies on your team’s roadmaps, unnecessary bottlenecks are avoided.  
    • Integration with Jira: Jira Portfolio is dynamically integrated with your Jira Software project data and constantly pulls your latest data from Jira Software, allowing you to plan your projects with updated information.
    • Envision scenarios: Create what-if scenarios and save them to Jira if you decide to adopt them.
    • Reporting: Share capacity reports and more to allow team members and stakeholders to gain visibility and insights into the process.
    • Task completion estimation methods: Estimate how long a specific task will take and compare these estimations with the actual time to completion to help assess team performance and efficiency and improve the accuracy of estimation calculations over time. 

    Reviews from Real Users

    Jira Portfolio stands out among its competitors for a number of reasons. Two major ones are its roadmap creation tools and its flexibility.

    Meeta L., a lead product manager at a tech vendor, says, “The valuable features of the JIRA Portfolio are the customization it provides which is very useful and the Agile project management capability.”

    Juan P., a senior IT project manager at Avantica, writes, “Portfolio helps us increase the visibility of projects' status and management with remote workers who make up most of the company.”

    Smartsheet is the enterprise platform for dynamic work. A leading cloud-based platform for work management, Smartsheet empowers organizations and teams to dynamically plan, execute, and report on work at scale, resulting in more efficient processes, innovative solutions, and better business outcomes.

    Today over 90% of Fortune 100 companies and over 75% of Fortune 500 companies rely on the secure, scalable Smartsheet platform to connect the entire enterprise. The single Smartsheet platform gives people a solution flexible enough to adapt to the changing needs of dynamic work across a broad array of departments and use cases.

    Offer
    Learn more about JIRA Portfolio
    Learn more about Smartsheet
    Sample Customers
    Rosetta Stone, Sprint, UBS, Workday, Expedia, J.P. Morgan
    Sony Music, ESPN, Hilton, Unisource, Colliers, Extreme Networks, Groupon, Netflix
    Top Industries
    REVIEWERS
    Computer Software Company40%
    Financial Services Firm13%
    Manufacturing Company13%
    Comms Service Provider13%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm13%
    Manufacturing Company10%
    Comms Service Provider7%
    REVIEWERS
    Financial Services Firm20%
    Pharma/Biotech Company20%
    International Affairs Institute10%
    Computer Software Company10%
    VISITORS READING REVIEWS
    Computer Software Company11%
    Healthcare Company10%
    Manufacturing Company9%
    Government8%
    Company Size
    REVIEWERS
    Small Business25%
    Midsize Enterprise21%
    Large Enterprise54%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise11%
    Large Enterprise71%
    REVIEWERS
    Small Business50%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise13%
    Large Enterprise68%
    Buyer's Guide
    JIRA Portfolio vs. Smartsheet
    November 2022
    Find out what your peers are saying about JIRA Portfolio vs. Smartsheet and other solutions. Updated: November 2022.
    655,994 professionals have used our research since 2012.

    JIRA Portfolio is ranked 5th in Enterprise Agile Planning Tools with 15 reviews while Smartsheet is ranked 5th in Project Portfolio Management with 18 reviews. JIRA Portfolio is rated 8.4, while Smartsheet is rated 8.2. The top reviewer of JIRA Portfolio writes "Great roadmapping, reasonably priced, and good support services". On the other hand, the top reviewer of Smartsheet writes "Has customization, data pulling, and cross-functional global communication features; it's a secure solution". JIRA Portfolio is most compared with Jira Align, Microsoft Azure DevOps, Microsoft Project Server, Planview Portfolios and Planview PPM Pro, whereas Smartsheet is most compared with Microsoft Project, monday.com, ServiceNow Strategic Portfolio Management, Trello and Teamwork Projects. See our JIRA Portfolio vs. Smartsheet report.

    We monitor all Enterprise Agile Planning Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.