2019-09-09T07:52:00Z
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
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What needs improvement with JIRA Portfolio?

Please share with the community what you think needs improvement with JIRA Portfolio.

What are its weaknesses? What would you like to see changed in a future version?

23
PeerSpot user
23 Answers
DB
Principal IT Architect at a manufacturing company with 10,001+ employees
Real User
Top 20
2022-10-17T15:56:16Z
Oct 17, 2022

I don't have much exposure to it. We use the tool to a minimum amount. The integration needs to be done with different tools. In terms of email functionality, if we have an email, it would be helpful to provide the status updates or notes directly configured via email.

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SS
Senior Engineering Manager at a computer software company with 501-1,000 employees
Real User
Top 20
2022-09-15T11:57:44Z
Sep 15, 2022

In the next release, Portfolio should include more metrics and develop their portfolio planning.

RobertJacobs - PeerSpot reviewer
Principal Solution Architect at Trundl - Atlassian Platinum Solution Partner
Consultant
Top 10
2022-07-18T07:38:57Z
Jul 18, 2022

It's hard for people to learn. It's got kind of a steep learning curve. As much as it's not Excel, I would like to see an auto-scheduling feature. It'll help you plan, yet it won't plan for you. Some people think of it as an easy button they'll hit. They have this feature already, auto-schedule. And if you understand it, you know what to do before you auto-schedule the work. If you've manually set a due date on something, it's going to respect that. It's not going to try and override it when it auto-schedules it. However, what I thought would be pretty cool is if there was the ability with these planning environments that one could introduce their own scheduling algorithm. If you carry that one step further, if it comes pre-configured with these relationships and how the auto-schedule will run, that would be ideal. I’d like to have an algorithm or a way to introduce our own scheduling algorithm. Whether that is just a GUI for that that allows you to say, "Hey. Let's prioritize based on certain criteria," or something else, that would be ideal. There needs to be some more flexibility in the scheduling. All of the data lives inside the tool. So maybe it could use some more integration or export options to formats that are common, like Excel or PDF or something. However, I've run into a lot of research where people handle complex multi-level projects. That's a whole different subject matter domain. A lot of people look at is the best algorithm to auto-schedule work or predict where they may end or start based on those type types of formulas. The other thing that I liked yet went away is the resource management piece. It'd be great for a planning tool to look at the individual level, not just the team level, at the individual's skillset for planning purposes. Hopefully, we would have more data points. Their availability, capacity, for example, what days they'd be available to work, et cetera, could be tracked. This is something that they started with. They had this concept and then Atlassian said it wasn't getting much use, so they decided to pull it from the product.

Juan PabloUribe - PeerSpot reviewer
Senior IT Project Manager at Avantica
Real User
Top 10
2022-07-08T21:05:47Z
Jul 8, 2022

An improvement would be if Portfolio were integrated with Office 365. Also, Portfolio's portfolio management is complicated because you need different components or apps to see specific portfolios.

AMITKUMAR26 - PeerSpot reviewer
Human Resources at CollegeDekho
Real User
Top 5
2022-06-26T13:41:22Z
Jun 26, 2022

JIRA Portfolio could improve new implementation because if I want integration for the complete wide frame tools it cannot provide any wide frame tools. In a future release of JIRA Portfolio, they should add more general features to make it easier for project management.

Graziella Amaral - PeerSpot reviewer
IT Coordinator at Claro Brasil
Real User
Top 5
2022-05-13T22:12:21Z
May 13, 2022

The price could be improved.

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NP
Senior Application Development Specialist at Accenture
Real User
2022-04-25T09:36:40Z
Apr 25, 2022

I don't much have developer insight into the Jira tool, however, it would be nice if it could provide an end-to-end solution for a project. For example, I'm from the SAP field. In SAP, we have something called SAP Chart or Solution Manager, and there you can create tickets and you can monitor the progress. You can manage the end-to-end scenario from development to go-live. If those features could be incorporated into Jira, it'll be a full package.

Assyr Carvalho Junior Carvalho Junior - PeerSpot reviewer
Solutions Architect Leader at e-Core
Reseller
Top 5Leaderboard
2022-04-25T09:35:24Z
Apr 25, 2022

The HR aspect of the solution could be improved.

AA
System Engineer at Infosys
MSP
2022-04-01T18:34:21Z
Apr 1, 2022

The query features should improve in JIRA Portfolio. For example, if I would have to create my own queries for looking into something such as what business features we have released last month, or the last three months, I don't know if I can do it. The solution requires a certain level of expertise. JIRA Portfolio should work on an intuitive way of querying and having different views, which will help us to track the progress. When things have been visualized they are more easily understood.

David Sandoval - PeerSpot reviewer
Senior Functional Analyst at a computer software company with 201-500 employees
Real User
Top 10
2022-02-23T07:05:00Z
Feb 23, 2022

We sometimes have issues importing and exporting Spanish data because we use accents, and they don't always export correctly. The kanban board could also use some more filters. We just had a project where the deployment for Jira didn't have any ETA, and it's a requirement for the client. We accommodate a lot of issues on the board, so the workaround was to create boards by project, not client.

MC
Line Technical Agent at a comms service provider with 1,001-5,000 employees
Real User
Top 5
2020-08-16T08:00:00Z
Aug 16, 2020

We would love to be able to have direct contact with Atlassian. Currently, they are not working directly with West African countries. We are considering using JIRA Align, but when we contact them, they say that as we are in West Africa, they don't directly work with West Africa.

AA
Software Developer at a manufacturing company with 5,001-10,000 employees
Real User
2020-08-09T07:19:55Z
Aug 9, 2020

Converting a task into an epic is very troublesome. As it is now, if you make the mistake of creating the wrong thing then you just have to delete it and start again. If you could convert between things such as features and tasks then it would be helpful.

SM
Senior Management Consultant at a consultancy with 11-50 employees
Real User
Top 10
2020-07-27T18:56:00Z
Jul 27, 2020

Some "help" on each tab should be included in the tool, for those people who do not have previous experience with it like how to filter part of the portfolio or project, how to easily set the versioning based on Release management best practices, and in my opinion, nobody should delete a task inside the team. There should be a log to track all movements of cards, any change on dates, due dates, responsibilities, etc. Another thing could be to have an easy way to manage the Portfolio and have more ways to share and to show graphics and reports

RJ
Project Manager at Allianz
Real User
2020-07-23T07:58:40Z
Jul 23, 2020

Today, when we want to prepare PI planning, we have a dedicated plugin, which allows us to print a ticket. We have beautiful tickets which is an advantage. We can print tickets and put them right on the wall. It's better for PI planning due to the fact that you can read information, and it's always written in the same way. On each ticket, you can see priority, version, et cetera, always written in the same way. If you write it directly, however, it's not always readable. JIRA Portfolio can help you during PI planning because you can write your dependencies directly. However, it would be better if you didn't have this manual part of the process. If we don't have to print a ticket and to put a ticket on the wall, it would be easier. It's very difficult, for example, for sizeable companies to find large rooms to do PI planning. With coronavirus, we have to work from home. PI planning needs to be re-imagined. It needs to be virtual, not physical. It would be better if it was more like Klaxon, where your ticket is pushed to a blackboard. JIRA is very poor at reporting.

KishorAhire - PeerSpot reviewer
Principal Technical Lead at Tieto Sweden AB
Real User
Top 10
2019-12-05T06:53:00Z
Dec 5, 2019

I think their view needs to be more user-friendly. The UI makes it difficult to find things. Secondly, the configuration is very complex. JIRA should help people find out what configuration they are using. There are many issues, but I would say the UI needs to be improved most. Also, some training documents need to be there with respect to their configuration. They don't have training documents easily available. You really need to figure it out by yourself. That is something they must improve.

CA
IT Department at a tech services company with 1-10 employees
Real User
2019-11-26T05:43:00Z
Nov 26, 2019

The workflow needs improvement. The product itself could be improved in many ways, but at the moment I don't have anything very specific to discuss. It might be helpful to have a simple version of the solution built for a small number of users that would be fast and have a straightforward installation process.

Sean Du Sart - PeerSpot reviewer
Technical Manager at a tech services company with 1,001-5,000 employees
Real User
2019-11-13T05:29:00Z
Nov 13, 2019

I think to improve the product they need to work on integration. I think what I call heterogeneous integration into other tools will be important. It would be nice to work with data modeling from any tool. From an enterprise reporting perspective, you definitely want to be able to take core data, put it into any sort of raw database and be able to manipulate it to get the information you are looking for. I think the reporting side is probably where JIRA is not the strongest product in my view. Needed improvements just boil down to an improved integration. I know it is always going to be a challenge to add new features, but I think better integration around Microsoft or other core applications would help. I think big data warehousing is important. Enabling RPA for the benefits that can offer would help as well.

Steffen Bärschneider - PeerSpot reviewer
Test Manager at a financial services firm with 11-50 employees
Real User
2019-09-24T05:43:00Z
Sep 24, 2019

The stakeholders have to decide to use JIRA and that's the problem. Not all the stakeholders are in touch with JIRA but we need their budget for the whole team to get the opportunity to use JIRA. It's not a problem with the tool, it's our organization. Some of the stakeholders have other opinions and they like to use other tools. The initial setup could use improvement.

it_user1106190 - PeerSpot reviewer
Co-Founder at up2metric P.C.
Real User
2019-09-22T06:42:00Z
Sep 22, 2019

I think that front-end development is a little bit buggy in some cases. Some of the features take a while to respond and some need to be more clear. Now we are using next-generation projects, so it's simpler to set the projects up than it was in the past. There is some work to be done there to have a clearer interface and workflow of how to organize a simple software project.

SantiagoMalinowski - PeerSpot reviewer
Agile Coach at a tech services company with 201-500 employees
Real User
2019-09-15T16:43:00Z
Sep 15, 2019

We would like to have an option for a secure board that we can give to our clients that would allow them to see certain aspects during development, but not so much that they can steal all of our information. A dashboard specifically for customers would improve this solution. Sometimes I have a customer-solution in addition to the more general solution. I would like to be able to differentiate these using perhaps a different color. If I get a feature but there is not a user story, and I want to know which epic it belongs to, it is really hard to figure out. It is hard to work from the bottom up. If you tap on your epic you can see its features, and if you open its features you can see user stores. If you go on, if you are going from top to bottom, it works well. However, if you want to go from the bottom up, it is very hard to do.

AvinashBais - PeerSpot reviewer
Agile Consultant at Capgemini
Real User
2019-09-12T09:01:00Z
Sep 12, 2019

I would say that there's a lot of reporting on the dashboard so something that can be improved is the project level visibility because it is a little unclear. Especially when you compare it to JIRA Central.

Serge Pflumio - PeerSpot reviewer
Owner at YggVal
Real User
2019-09-10T09:04:00Z
Sep 10, 2019

There could be many things that could be improved but we haven't been working with it long enough to accurately find the weak points. The pricing of add-ons could be improved. You should have the option to pay only for the users concerned, that would be fine, because of the dashboards everybody has access to the dashboard. This solution is not able to be integrated with other solutions because you have to upgrade it and pay for more licensing.

CW
PLM Development at a transportation company with 10,001+ employees
Real User
2019-09-09T07:52:00Z
Sep 9, 2019

Generally, I'm a happy customer when it comes to this product. The product's speed could be improved. However, there is really no software that can ever be fast enough. I would like to see more flexible reporting and the ability to customize reports. If the pricing could be reconsidered by the company, that would be helpful to all users and organizations using the product. On a scale of one to ten, one being the worst and ten being the best, I would rate JIRA Portfolio as an eight. That is based on German skepticism. To be a ten is not even being a silver bullet, it's being a gold bullet. Very rare if it even exists. The only product I use that is a ten is TeX (or LaTeX). It is public domain software, 30 years old, absolutely stable, it never crashes, it uses a minimum amount of resources because it has no GUI. That is as close to perfect as a product can be.

Related Questions
it_user434868 - PeerSpot reviewer
Senior Director of Delivery at a tech services company with 51-200 employees
Oct 17, 2022
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
2 out of 11 answers
CW
PLM Development at a transportation company with 10,001+ employees
Sep 9, 2019
JIRA was inexpensive in the beginning when we first took the solution on. After we bought it, the prices went up. Scaling it as our company grew was a little like making purchases from a drug dealer: once you are hooked you pay whatever you have to. Atlassian is not the only company to raise their prices over time, so it is understandable. But it is much more expensive for us now.
Serge Pflumio - PeerSpot reviewer
Owner at YggVal
Sep 10, 2019
The pricing of the solution is expensive. When you install any add-on, you have to pay for each and everyone who is declared on the system in order to have the add-on working. If you have anywhere from one hundred to five hundred users and even if you only have two hundred users using this solution, you have to pay for them all.
it_user434868 - PeerSpot reviewer
Senior Director of Delivery at a tech services company with 51-200 employees
Oct 17, 2022
How do you or your organization use this solution? Please share with us so that your peers can learn from your experiences. Thank you!
2 out of 20 answers
CW
PLM Development at a transportation company with 10,001+ employees
Sep 9, 2019
Our primary use for this solution is issue tracking and planning.
Serge Pflumio - PeerSpot reviewer
Owner at YggVal
Sep 10, 2019
The primary use case for this solution is to manage the work that has to be done, everything else is on a repository that is maintained by another tool. It's how the work has been designed at the beginning of the project. We have one repository where we store all of the requirements, the testing, and all of the activity trackings are done in JIRA. The deployment model was on-premises.
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