Try our new research platform with insights from 80,000+ expert users

JD Edwards EnterpriseOne vs Microsoft Dynamics 365 Business Central comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 29, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Users report financial benefits from JD Edwards EnterpriseOne, citing stability, cost savings, and minimal resources needed for support.
Sentiment score
4.9
Microsoft Dynamics 365 Business Central often achieves ROI in six months, with automation enhancing financial benefits, though experiences vary.
Previously, there was significant development for customizations, but with JD Edwards EnterpriseOne, the necessary reports are readily available, reducing maintenance costs.
Director at Vertex Business Systems
 

Customer Service

Sentiment score
4.6
JD Edwards EnterpriseOne's technical support is responsive and competent, but complex issues may require preparation and persistence for resolution.
Sentiment score
4.0
Microsoft Dynamics 365 Business Central: praised for responsiveness but some users report slow service, relying on local partners for support.
Their support is expensive, and I don't think you're getting your bang for your buck.
Director of IT Applications at a manufacturing company with 1,001-5,000 employees
They act quickly, and the partners stay up-to-date with the latest innovations.
Chief Financial and Operating Officer at Aicrem Square
The technical support is a strong point, and I would rate it an eight on a scale of one to ten.
Director at Vertex Business Systems
The lack of senior technical consultants means Tier 1 support sometimes has limited experience, which could be better.
Regional Manager at a tech services company with 51-200 employees
The response time before getting someone who can provide a relevant answer is crucial.
Owner at Numex BV
Microsoft provides real-time support, which makes a big difference compared to SAP.
Automation Engineer
 

Scalability Issues

Sentiment score
7.3
JD Edwards EnterpriseOne efficiently scales across businesses, ensuring reliable integration despite challenges, making it suitable for diverse industries.
Sentiment score
6.9
Microsoft Dynamics 365 Business Central is scalable for SMEs, with flexibility, though larger setups may require customization and integration.
It is suitable for any business size, from retail to manufacturing, and can grow with any business.
Director at Vertex Business Systems
 

Stability Issues

Sentiment score
7.6
JD Edwards EnterpriseOne is generally reliable with most users reporting high stability, especially with proper maintenance and updates.
Sentiment score
7.7
Microsoft Dynamics 365 Business Central is reliable with stable performance, though minor issues occur during updates or heavy data loads.
JD Edwards EnterpriseOne is very stable.
Director at Vertex Business Systems
I rate the stability of JD Edwards EnterpriseOne as a seven out of ten.
Commercial Controller at IFS
For the cloud, we have not faced any downtimes or stability issues.
Regional Manager at a tech services company with 51-200 employees
 

Room For Improvement

JD Edwards EnterpriseOne needs improvements in UI, reporting tools, cloud features, customization, and industry-specific functionalities for better usability.
Enhancements needed in cost efficiency, integration, automation, user interface, customization, AI features, and technical documentation for improved flexibility.
JD Edwards should consider implementing more user-friendly interfaces and downloads to aid end users.
Commercial Controller at IFS
JD Edwards EnterpriseOne's analytics are not that helpful.
Director of IT Applications at a manufacturing company with 1,001-5,000 employees
I would like to see improvements in the analytical part of JD Edwards EnterpriseOne, specifically in the business intelligence aspect, to enhance its capabilities compared to bespoke solutions.
Director at Vertex Business Systems
Some basic reporting capabilities should be provided by default to customers within Microsoft Dynamics 365 Business Central rather than requiring integration via Power BI.
Regional Sales Manager at a consultancy with 11-50 employees
There's a gap in advanced features that other platforms like NetSuite handle better.
Regional Manager at a tech services company with 51-200 employees
There is a need for improvement in consolidation and multi-country master data management.
Owner at Numex BV
 

Setup Cost

JD Edwards EnterpriseOne offers competitive pricing with a perpetual license, ideal for medium to large enterprises, but can incur extra costs.
Microsoft Dynamics 365 Business Central offers flexible, scalable ERP pricing, appealing to startups and enterprises, with moderate to high cost.
JD Edwards EnterpriseOne is perceived as expensive compared to newer applications.
Director at Vertex Business Systems
Initially, JD Edwards EnterpriseOne was priced very high, and the licensing is very expensive.
Director of IT Applications at a manufacturing company with 1,001-5,000 employees
However, it was very costly due to the numerous integrations we had.
Automation Engineer
The pricing for Dynamics 365 Business Central is reasonable.
Owner at Numex BV
 

Valuable Features

JD Edwards EnterpriseOne provides user-friendly, scalable ERP solutions with extensive integration, customization, and advanced data management for improved business processes.
Microsoft Dynamics 365 Business Central provides customizable, cloud-based management, benefiting SMEs with seamless integration, real-time insights, and enhanced workflows.
The integration between plant maintenance, stores, and financials is highly valued by my customers in the refinery business, as it allows for efficient maintenance processes and easily accessible financial information.
Director at Vertex Business Systems
JD Edwards EnterpriseOne manages multiple manufacturing modes in the same process effectively.
Chief Financial and Operating Officer at Aicrem Square
The multi-currency feature affects our global operations and helped us implement it across South Africa, Japan, Portugal, and South Korea.
Director of IT Applications at a manufacturing company with 1,001-5,000 employees
The value for money is very high as it fits the business well.
Owner at Numex BV
It provides localized compliance for every country, covering VAT compliances, taxing policies, and corporate taxes.
Regional Manager at a tech services company with 51-200 employees
Microsoft Dynamics 365 Business Central is scalable, as it was able to grow with increasing business demands.
Automation Engineer
 

Categories and Ranking

JD Edwards EnterpriseOne
Ranking in ERP
9th
Ranking in Activity Based Costing Software
5th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
63
Ranking in other categories
Production Planning (1st), Demand Management (1st)
Microsoft Dynamics 365 Busi...
Ranking in ERP
6th
Ranking in Activity Based Costing Software
1st
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
67
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the ERP category, the mindshare of JD Edwards EnterpriseOne is 2.4%, down from 3.2% compared to the previous year. The mindshare of Microsoft Dynamics 365 Business Central is 4.4%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Market Share Distribution
ProductMarket Share (%)
Microsoft Dynamics 365 Business Central4.4%
JD Edwards EnterpriseOne2.4%
Other93.2%
ERP
 

Featured Reviews

Euan Ellis - PeerSpot reviewer
Director of IT Applications at a manufacturing company with 1,001-5,000 employees
Has supported global operations through multi-currency and modular customization
Oracle's support is not that good for JD Edwards EnterpriseOne. Their support is expensive, and I don't think you're getting your bang for your buck. For the cloud product, they do give you support, but everything is online and you might not get somebody. I would give Oracle's support for JD Edwards EnterpriseOne about a 6.5 on a scale of one to 10.
reviewer2746122 - PeerSpot reviewer
Automation Engineer
Integrations Help Bring Efficiency while Documentation Needs Improvement
When I started working with Microsoft Dynamics 365 Business Central, I was new and didn't know what ERP was or its purpose, but I was eager to learn more each day. The system can become overwhelmed because you cannot control the number of integrations, and our team struggled to manage the numerous integrations we had. More documentation is needed on how to use Microsoft Dynamics 365 Business Central and its capabilities. From a technical perspective, it was challenging because understanding the system requires familiarity with financial sectors. Microsoft Dynamics 365 Business Central could benefit from more AI integration. Learning the application was challenging as there was much to understand about accounts payable, receivable, accounting, and general ledger.
report
Use our free recommendation engine to learn which ERP solutions are best for your needs.
879,768 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
17%
Manufacturing Company
13%
Computer Software Company
8%
Financial Services Firm
6%
Manufacturing Company
13%
Computer Software Company
10%
Comms Service Provider
8%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise12
Large Enterprise32
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise12
Large Enterprise19
 

Questions from the Community

What do you like most about JD Edwards EnterpriseOne?
The tool is valuable for its rich set of functionalities and stability. The solution is stable. The customer service and support is good.
What is your experience regarding pricing and costs for JD Edwards EnterpriseOne?
Initially, JD Edwards EnterpriseOne was priced very high, and the licensing is very expensive. I think Oracle has revised those prices. Competition has perhaps forced them to revise those pricing b...
What advice do you have for others considering JD Edwards EnterpriseOne?
I have experience with similar solutions and also this product, JD Edwards EnterpriseOne. I haven't worked with JD Edwards EnterpriseOne for the last 18 months, but I still know the product. I am f...
What do you like most about Microsoft Dynamics NAV?
The platform offers a robust and comprehensive cycle for supply chain and inventory management, with features like minimum and maximum settings, dynamic monitoring of inventory levels, and integrat...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
I don't have specific information about the pricing of Microsoft Dynamics 365 Business Central. However, it was very costly due to the numerous integrations we had.
What needs improvement with Microsoft Dynamics NAV?
When I started working with Microsoft Dynamics 365 Business Central, I was new and didn't know what ERP was or its purpose, but I was eager to learn more each day. The system can become overwhelmed...
 

Also Known As

No data available
Dynamics NAV, MS Dynamics NAV
 

Overview

 

Sample Customers

TechNova Imaging Systems (P) Ltd, Jordan Petroleum Refinery, Hosun Universal Co. Ltd., Grupo Corporativo Papelera SA de CV, Label Technology Inc., Uniwax S.A., Al Jaber Group, SOMAR Corporation, SICIM S.p.A.,
Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Find out what your peers are saying about JD Edwards EnterpriseOne vs. Microsoft Dynamics 365 Business Central and other solutions. Updated: December 2025.
879,768 professionals have used our research since 2012.