Try our new research platform with insights from 80,000+ expert users

Jacada WorkSpace vs Pitney Bowes Portrait comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jacada WorkSpace
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Workforce Engagement Management (28th), CRM Customer Engagement Centers (17th)
Pitney Bowes Portrait
Average Rating
0.0
Number of Reviews
1
Ranking in other categories
Data Mining (12th), Marketing Management (18th)
 

Mindshare comparison

Jacada WorkSpace and Pitney Bowes Portrait aren’t in the same category and serve different purposes. Jacada WorkSpace is designed for Workforce Engagement Management and holds a mindshare of 1.0%, up 0.1% compared to last year.
Pitney Bowes Portrait, on the other hand, focuses on Data Mining, holds 2.4% mindshare, up 0.7% since last year.
Workforce Engagement Management Market Share Distribution
ProductMarket Share (%)
Jacada WorkSpace1.0%
Genesys Cloud CX16.4%
NICE CXone12.0%
Other70.6%
Workforce Engagement Management
Data Mining Market Share Distribution
ProductMarket Share (%)
Pitney Bowes Portrait2.4%
IBM SPSS Modeler19.1%
IBM SPSS Statistics18.5%
Other60.0%
Data Mining
 

Featured Reviews

Use Jacada WorkSpace?
Leave a review
it_user7347 - PeerSpot reviewer
CEO with 1,001-5,000 employees
First Look – Pitney Bowes Software update
I got briefed by the Portrait folks back when they first became part of Pitney Bowes Software but it has been a while and I recently got an update. Pitney Bowes Software is actually a top 100 software company with 1,600 employees with 10,000 customers, focused on enabling lifetime customer…
Find out what your peers are saying about Genesys, NICE, Five9 and others in Workforce Engagement Management. Updated: February 2026.
881,733 professionals have used our research since 2012.
 

Also Known As

WorkSpace
No data available
 

Overview

 

Sample Customers

Telefonica, Kabel Deutschland, Lillian Vernon
Nationwide
Find out what your peers are saying about Genesys, NICE, Five9 and others in Workforce Engagement Management. Updated: February 2026.
881,733 professionals have used our research since 2012.