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Ivanti Security Controls vs KACE Systems Management Appliance (SMA) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ivanti Security Controls
Ranking in Patch Management
16th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
2
Ranking in other categories
No ranking in other categories
KACE Systems Management App...
Ranking in Patch Management
10th
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
39
Ranking in other categories
Client Desktop Management (3rd), Endpoint Compliance (8th), Remote Monitoring and Management (RMM) (12th), Unified Endpoint Management (UEM) (8th)
 

Mindshare comparison

As of August 2025, in the Patch Management category, the mindshare of Ivanti Security Controls is 3.0%, up from 2.0% compared to the previous year. The mindshare of KACE Systems Management Appliance (SMA) is 4.3%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management
 

Featured Reviews

Jack Leung - PeerSpot reviewer
Straightforward to set up and good support but needs to be on the cloud
I've used the solution for patch management and some fixing after other scanning and testing. We try to do the fixing from a single console under a single patch to improve efficiency It can provide good snapshots.  With other products, I have to write my own scripts. With this solution, I do not…
Scott Tweed - PeerSpot reviewer
Low maintenance, reliable, and easy to create packages
I like how when you click on the device, it shows you everything that has changed as well as the software versioning. I am really enjoying the inventory aspect of it. The deployment process for both deploying and creating a package is straightforward. I believe the inventory in KACE is superior to SCCM's. I know with SCCM I could do things like remote console into machines via the agent's remote console, but that is not a feature that is provided in KACE. I know that at least in the Systems Management Appliance, I can't get to it. I'm not sure how distribution works, with distribution points. I'm not sure if KACE has that feature. You could use an SCCM to set up distribution points at remote sites so that they don't have to download patches or software from across the country. If you have a DP or something similar, they could pull it down.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What has been most valuable is the ability to manage, restore and install upgrades and applications. We scan PCs and server and receive results."
"Technical support is helpful and responsive."
"I can reach people now that I couldn't have reached previously. We are saving about 25 percent in time."
"Patching is definitely the most valuable feature. It gives us good, centralized software, which comes in very handy since we are doing 400 servers at a time. It enables us to manage all the servers, and to deal with the application team regarding reboots and scheduling."
"KACE’s knowledge-based articles are very good."
"We have our KACE agent deployed on all of our workstations and servers, and it provides us with reports on the hardware and software inventory for those."
"Using Quest KACE Systems Management Appliance (SMA), we have been able to manage three times the amount of machines as other groups while having half the staff, which has positively impacted our organization."
"Overall, I rate the solution ten out of ten."
"When vulnerabilities are exploited so much, it is nice to be able to quickly detect or deploy what is needed within our off-work hours or during work hours without a reboot."
"The scripting part increases IT productivity because of the specialized software in our environments for students' courses. You need to use software which is not programmed by developers. A lot of software for building houses or other things is developed by normal guys, who do not have much skill in programming. When you need to install this type of software, it is very difficult. You have to install registry keys, etc. For that, it is very good to use the scripting part of this solution. So, you can automate this part as well."
 

Cons

"It should be more scalable."
"For the Windows upgrade, the errors we experience are not clear. We see a time out error but do not know the reason. We would like to know the root cause."
"Paying for the product should come with full and extended training anytime it is needed."
"The GUI needs some work. I love all that it can do, however, it can be just be so cluttered at times."
"There may be a good reason why some things are not easily able to be done, yet it needs work to compete with some of the other ticketing systems out there now."
"The initial setup was complex. It is a Linux-based virtual server, where the customer cannot get into the back-end, so you can only follow their prompts. Then, there are specific things that have to be done in their implementation and upgrade phases that have to be done in a certain order or steps. If you don't get those steps right, the system doesn't work. I think that either simplifying that process or providing really good step-by-step documentation would be helpful."
"The only pain point I have is with their salespeople. They call too often. They're too aggressive in trying to upsell. We know what we need, and we know if we want to expand. I don't mind quarterly calls from them, but sometimes, it is weekly. They need to get their sales team under control. The main goal of their support people and professional services is to make sure they deliver the service, and they deliver it well, whereas their salespeople are so interested in making a sale that they're wasting my time."
"There isn't a lot they need to improve with the solution itself at this point. It is pretty close to providing a single pane of glass for everything that we need for endpoint management specifically on all devices. There is very little that it doesn't provide for us, and for those, we have to go to other methods. There are some of the patching solutions that it doesn't take care of for us. So, we have to do those manually on the devices, and that's really the biggest thing. It doesn't do patching really well for non-Microsoft applications. The major application updates, particularly Windows updates, don't function nearly as well, but, for the vast majority of things, it does just fine. If they could improve in this aspect, that'd be great, but I don't know if they're going to be able to do that."
"I would like them to implement VBScript language in KACE Systems Management. Currently, we can only use PowerShell."
"I would like for there to be improvement when it comes to Microsoft and Windows updates. It has the ability to do it but the control of it is not there like I have in the Windows Server Update Services. The way KACE does it is still very granular. You don't really see the process like it is in the Windows Server Update Services. I think that would be one of the biggest things that I would like to see KACE really put some work into and really make that a big enhancement."
 

Pricing and Cost Advice

Information not available
"It may be more expensive, but you get what you pay for."
"There are no costs in addition to the standard licensing fees."
"We buy consulting fees from Software Factory, then we pay extra for it."
"We pay annually for technical support."
"It was a very attractive price. This is a huge feature of this product. If you would "credit score" this product versus others out there on the market, this one has a very attractive price."
"We are a university. So, we have a very good price for the system. I think the price for the system is worth it because of the security patch management. The security patch management is very important for us. The price is very good for KACE SMA, the functionality you get, and the patch management."
"We are also saving on the licensing fee, compared to other endpoint management solutions."
"Its pricing model is good for what it offers. Nobody here gives me a hard time about renewing the contract every year. It might be a little cost prohibitive for a smaller company who has to stand up a virtual environment as well as have virtual environment licensing and the hardware. If you have a smaller environment, it might be cost prohibitive. If you only have a couple of hundred computers, you might be more willing to do those manually. In our environment, the cost savings of having KACE far outweigh the licensing costs. We are okay with its pricing model."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
13%
Government
8%
Manufacturing Company
8%
University
12%
Government
10%
Financial Services Firm
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for Quest KACE Systems Management?
My experience with pricing, setup cost, and licensing for Quest KACE Systems Management Appliance (SMA) is that, hands down, it beat all of the others in simplicity and pricing.
What needs improvement with Quest KACE Systems Management?
I wish Quest KACE Systems Management Appliance (SMA) would have a top-down approach since we use orgs; currently, we have to go into each org to deploy applications when we need them all across the...
What is your primary use case for Quest KACE Systems Management?
My main use case for Quest KACE Systems Management Appliance (SMA) is to deploy applications and maintain security, and we use it day-to-day to handle those tasks. With Quest KACE Systems Managemen...
 

Also Known As

No data available
Dell KACE Systems Management
 

Overview

 

Sample Customers

Information Not Available
Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King
Find out what your peers are saying about Ivanti Security Controls vs. KACE Systems Management Appliance (SMA) and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.