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Ivanti Neurons Patch for Intune vs Microsoft Windows Server Update Services comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ivanti Neurons Patch for In...
Ranking in Patch Management
15th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Microsoft Windows Server Up...
Ranking in Patch Management
3rd
Average Rating
7.8
Reviews Sentiment
5.9
Number of Reviews
53
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Patch Management category, the mindshare of Ivanti Neurons Patch for Intune is 2.6%, up from 1.7% compared to the previous year. The mindshare of Microsoft Windows Server Update Services is 4.5%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Mindshare Distribution
ProductMindshare (%)
Microsoft Windows Server Update Services4.5%
Ivanti Neurons Patch for Intune2.6%
Other92.9%
Patch Management
 

Featured Reviews

PA
IT Administrator at FPT Software Strategic Unit no 17
Keeping servers updated while encountering documentation issues and time zone delays in support
In terms of improvement, I would recommend better documentation. During the time I used it, there were issues with up-to-date patching, and the documentation around those specific errors was quite confusing. Sometimes I had to uninstall, reinstall, or engage technical support, which took a lot of time. It would be helpful if the documentation could easily help us fix bugs on our own.
NN
IT Manager at Handi Quilter, Inc.
Experience with update service shows need for reliability, but support excels
I wouldn't say any of the update services have great features. The only real advantage I have for having Microsoft Windows Server Update Services is if I know or have been informed of a bad update that's causing software conflicts, I can stop it. But I do not depend on Microsoft Windows Server Update Services to keep my machines updated because the failure rates are too high. I have other tools for reporting and inventory capabilities. The inventory tool and the entire backend of Microsoft Windows Server Update Services is poorly coded. It's not very reliable, so you can tell when dealing with bad code, and it may work one day but may not work another. So I had to stop using it because I need something that's reliable, therefore I use other tools for that information. In a pinch, you can use Microsoft Windows Server Update Services tools, but for the most part, they're not reliable enough. I don't believe I've seen any improvement on bandwidth optimization or deployment speed from Microsoft Windows Server Update Services. In fact, the only real improvement comes directly from Microsoft because they stagger the updates. So that helps, but having Microsoft Windows Server Update Services on-premise does not provide any real benefit. Its pricing is just all-inclusive. I don't think about it that way. If somebody tried to sell me Microsoft Windows Server Update Services, I would probably reject it. It's a tool that we have, so we use it, but if I were to pay extra for it, I would say it's not worth it. Some of the main differences between Microsoft Windows Server Update Services and the other tools are that WSUS's backend is based on IIS, which is not a very reliable host method. You're going to have problems getting Microsoft Windows Server Update Services to run when you have a large organization. The speed of it is quite painfully slow, so there's not a lot you can do to get Microsoft Windows Server Update Services to work under stress. The other tools just work. I can tell you what services are running on each of my machines and can stop or restart services. I can inventory the software they have on them with multiple tools, so I know what software is on our machines. I don't have to rely on a tool that works when it wants to and requires so much maintenance to keep it going. Microsoft Windows Server Update Services is only to green check updates that I know are fine, but obviously, it could save me in a pinch if something went wrong.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the product's Peer to Peer patching feature."
"We use the solution for security patching of Windows devices."
"The technical support from Ivanti is good."
"I have found the interface and ease of use valuable features. Additionally, it is very easy to patch VMs and other systems, such a Linux. We are able to do patches even without the internet manually."
"The solution is a good product and I have heard that the interface is more friendly than that of Windows."
"It is very easy to use, as well as extremely efficient and accurate."
"The most valuable features are device management and support for upgrading applications."
"Ivanti Patch's most valuable features are the patch module and the package distribution."
"It provides central management interface for deployment."
"The simplicity of the configuration is a valuable feature for me."
"The most valuable feature is its ability to identify which updates are needed on a particular machine."
"The solution performs well."
"Microsoft support is the best support of all support, at a certain level."
"The solution's most valuable feature is the ability to set logical rules. These rules allow us to automatically apply updates based on their criticality or assign them to specific computer groups. It allows for automatic deployment to specific groups based on predefined logic, eliminating the need for manual intervention in deployment creation."
"Microsoft Windows Server Update Services supports our regular requests for reliable systems, and updates are part of the process of keeping those systems stable, reliable, and confidential."
"The noteworthy aspect is the system's capability to handle an extensive range of services and workloads, with the potential for almost unlimited scalability."
 

Cons

"The product's support and configuration need to improve. It needs to be more scalable."
"It's a difficult configuration because you need to install many servers in a location, and you have to install the primary server in the main location."
"Customers sometimes ask about non-existent features, and we pass these requests on to Ivanti."
"There are times when there is an update that causes some issues. These issues should be sorted out before the release."
"Ivanti Patch could be improved with better integration with other cloud solutions."
"Ivanti Neurons Patch for Intune needs to improve stability. We had issues with patching."
"I would like to have better support for the application."
"The reports have to show the compliance level of the patching, which Ivanti does not provide."
"I would like the updates to be less often and more rarely because they have a high impact on our team since we use these machines for some operations 24 hours a day, seven days a week."
"The platform’s dashboard and reporting features need enhancement."
"Microsoft Windows Server Update Services should improve its patching solution by providing offline patches because most customers are not willing to provide direct internet access to Microsoft cloud and don't want to expose their workstations through the internet."
"I would like to see support for other operating systems such as Linux."
"They should offer patch management across platforms."
"Job management and control is an area that is in need of improvement."
"Microsoft Windows Server Update Services could improve the ease of use."
"Microsoft Windows Server Update Services could improve by being less cumbersome to use. It's somewhat difficult to use, but we manage to get through it."
 

Pricing and Cost Advice

"The license can get expensive if you have a lot of nodes."
"The solution is expensive compared to other products."
"The solution is affordable."
"While the price is a bit high, it may be equitable with the features one gets with the product, such as that involving the interface."
"For the one that works with SCCM, it is relatively inexpensive at $8 USD per node, yearly. The standalone product has two versions; the one that patches servers is about $45 USD annually and the version that patches workstations is about half that price at $22 USD."
"Microsoft Windows Server Update Services is not an expensive solution."
"The product is not expensive."
"The integration is included in the Windows Server system, and there are no additional fees."
"The tool could be cheaper."
"Microsoft's operating model determines the solution's pricing, and we use it based on our enterprise agreement, which incurs an annual cost."
"Configuration Manager is less expensive than Microsoft Windows Server Update Services."
"The solution is expensive, and the licensing costs are yearly."
"This product comes included with Windows and can be used free of charge."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Government
8%
Manufacturing Company
8%
Healthcare Company
6%
Government
9%
Financial Services Firm
9%
Computer Software Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise4
Large Enterprise5
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise6
Large Enterprise24
 

Questions from the Community

What needs improvement with Ivanti Patch for Windows?
In terms of improvement, I would recommend better documentation. During the time I used it, there were issues with up-to-date patching, and the documentation around those specific errors was quite ...
What advice do you have for others considering Ivanti Patch for Windows?
The only downside I found regarding technical support was the time zone difference. Since we are two hours behind, we occasionally had to wait until the next morning for assistance. I would rate th...
What is your primary use case for Ivanti Patch for Windows?
The primary use case of Ivanti Neurons Patch for Intune ( /products/ivanti-neurons-patch-for-intune-reviews ) was primarily for updating all servers, ensuring that both main servers and production ...
What is your experience regarding pricing and costs for Microsoft Windows Server Update Services?
I don't know all details about pricing for Microsoft Windows Server Update Services, so I can't answer this question.
What needs improvement with Microsoft Windows Server Update Services?
I think nothing could be improved or enhanced in Microsoft Windows Server Update Services because it is doing precisely what it has to do. I do not see any minor enhancements or limitations to be o...
 

Also Known As

Ivanti Patch for Windows, Patch for Windows, Shavlik Patch for Windows
Windows Server Update Services, Microsoft WSUS, WSUS, Microsoft Software Update Services, Software Update Services, Microsoft SUS, SUS, MS Windows Server Update Services
 

Overview

 

Sample Customers

Presbyterian Church
Information Not Available
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883,896 professionals have used our research since 2012.