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Ivanti Neurons Patch for Intune vs Microsoft Windows Server Update Services comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ivanti Neurons Patch for In...
Ranking in Patch Management
17th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Microsoft Windows Server Up...
Ranking in Patch Management
3rd
Average Rating
7.8
Reviews Sentiment
6.0
Number of Reviews
52
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Patch Management category, the mindshare of Ivanti Neurons Patch for Intune is 2.2%, up from 1.9% compared to the previous year. The mindshare of Microsoft Windows Server Update Services is 4.5%, down from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Market Share Distribution
ProductMarket Share (%)
Microsoft Windows Server Update Services4.5%
Ivanti Neurons Patch for Intune2.2%
Other93.3%
Patch Management
 

Featured Reviews

PA
IT Administrator at FPT Software Strategic Unit no 17
Keeping servers updated while encountering documentation issues and time zone delays in support
In terms of improvement, I would recommend better documentation. During the time I used it, there were issues with up-to-date patching, and the documentation around those specific errors was quite confusing. Sometimes I had to uninstall, reinstall, or engage technical support, which took a lot of time. It would be helpful if the documentation could easily help us fix bugs on our own.
NN
IT Manager at Handi Quilter, Inc.
Experience with update service shows need for reliability, but support excels
I wouldn't say any of the update services have great features. The only real advantage I have for having Microsoft Windows Server Update Services is if I know or have been informed of a bad update that's causing software conflicts, I can stop it. But I do not depend on Microsoft Windows Server Update Services to keep my machines updated because the failure rates are too high. I have other tools for reporting and inventory capabilities. The inventory tool and the entire backend of Microsoft Windows Server Update Services is poorly coded. It's not very reliable, so you can tell when dealing with bad code, and it may work one day but may not work another. So I had to stop using it because I need something that's reliable, therefore I use other tools for that information. In a pinch, you can use Microsoft Windows Server Update Services tools, but for the most part, they're not reliable enough. I don't believe I've seen any improvement on bandwidth optimization or deployment speed from Microsoft Windows Server Update Services. In fact, the only real improvement comes directly from Microsoft because they stagger the updates. So that helps, but having Microsoft Windows Server Update Services on-premise does not provide any real benefit. Its pricing is just all-inclusive. I don't think about it that way. If somebody tried to sell me Microsoft Windows Server Update Services, I would probably reject it. It's a tool that we have, so we use it, but if I were to pay extra for it, I would say it's not worth it. Some of the main differences between Microsoft Windows Server Update Services and the other tools are that WSUS's backend is based on IIS, which is not a very reliable host method. You're going to have problems getting Microsoft Windows Server Update Services to run when you have a large organization. The speed of it is quite painfully slow, so there's not a lot you can do to get Microsoft Windows Server Update Services to work under stress. The other tools just work. I can tell you what services are running on each of my machines and can stop or restart services. I can inventory the software they have on them with multiple tools, so I know what software is on our machines. I don't have to rely on a tool that works when it wants to and requires so much maintenance to keep it going. Microsoft Windows Server Update Services is only to green check updates that I know are fine, but obviously, it could save me in a pinch if something went wrong.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Both in terms of features and operations, this is a good solution."
"We use the solution for security patching of Windows devices."
"We can set a maintenance window and push the patch."
"The most valuable features are device management and support for upgrading applications."
"The solution is a good product and I have heard that the interface is more friendly than that of Windows."
"It is very easy to use, as well as extremely efficient and accurate."
"I have found the interface and ease of use valuable features. Additionally, it is very easy to patch VMs and other systems, such a Linux. We are able to do patches even without the internet manually."
"The technical support from Ivanti is good."
"The most valuable feature is its ability to identify which updates are needed on a particular machine."
"The product reduced the number of crashes on our applications that were not able to use the latest versions of Windows updates."
"Provides the ability to create multiple downstream servers."
"This solution is stable."
"We can easily download particular patches, and we can apply them on a group basis and policy basis."
"With WSUS, you can automatically install and distribute Microsoft security patches without using an internet connection for all clients and servers. It is not difficult to understand how it works and I think it's a very nice tool."
"The solution can be used to update PCs and servers."
"Compared to Linux, Windows Server’s setup is easier."
 

Cons

"It's a difficult configuration because you need to install many servers in a location, and you have to install the primary server in the main location."
"Customers sometimes ask about non-existent features, and we pass these requests on to Ivanti."
"The product's support and configuration need to improve. It needs to be more scalable."
"I tried to be a partner of Ivanti and, from this vantage point, the quotes are, perhaps, a bit high."
"In terms of improvement, I would recommend better documentation. During the time I used it, there were issues with up-to-date patching, and the documentation around those specific errors was quite confusing."
"I would like to have better support for the application."
"Ivanti Patch could be improved with better integration with other cloud solutions."
"There are times when there is an update that causes some issues. These issues should be sorted out before the release."
"While the product is generally effective, I believe the integration with other applications could be enhanced."
"Microsoft should improve their support for the product. A lot of guys are installing their products, especially Xero. If you have a real problem, though, it's quite difficult to find someone who you can support you."
"Microsoft Windows Server Update Services could improve the ease of use."
"The database could be improved. In large environments, for example, we often get problems with reporting."
"One area for potential improvement involves the administrative portal, where numerous options, including asset management and patch management, are integrated."
"The approval process must be improved."
"The product lacks to offer some of the features offered by some of the open source solutions like Linux and others, making it an area where improvements are required."
"Microsoft Windows Server Update Services could improve by being less cumbersome to use. It's somewhat difficult to use, but we manage to get through it."
 

Pricing and Cost Advice

"For the one that works with SCCM, it is relatively inexpensive at $8 USD per node, yearly. The standalone product has two versions; the one that patches servers is about $45 USD annually and the version that patches workstations is about half that price at $22 USD."
"While the price is a bit high, it may be equitable with the features one gets with the product, such as that involving the interface."
"The solution is expensive compared to other products."
"The solution is affordable."
"The license can get expensive if you have a lot of nodes."
"Microsoft's operating model determines the solution's pricing, and we use it based on our enterprise agreement, which incurs an annual cost."
"Configuration Manager is less expensive than Microsoft Windows Server Update Services."
"The tool could be cheaper."
"The product is expensive."
"We need one single key for Windows deployments, which is a better option. Buying a license with the same key for all systems, like Windows and Windows Desktop, makes configuring easier. Otherwise, it isn't easy to manage multiple keys for different systems."
"The integration is included in the Windows Server system, and there are no additional fees."
"I rate the solution's pricing a nine out of ten."
"The solution is expensive, and the licensing costs are yearly."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Government
10%
Manufacturing Company
8%
Healthcare Company
6%
Computer Software Company
9%
Financial Services Firm
9%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise4
Large Enterprise5
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise6
Large Enterprise23
 

Questions from the Community

What needs improvement with Ivanti Patch for Windows?
In terms of improvement, I would recommend better documentation. During the time I used it, there were issues with up-to-date patching, and the documentation around those specific errors was quite ...
What advice do you have for others considering Ivanti Patch for Windows?
The only downside I found regarding technical support was the time zone difference. Since we are two hours behind, we occasionally had to wait until the next morning for assistance. I would rate th...
What is your primary use case for Ivanti Patch for Windows?
The primary use case of Ivanti Neurons Patch for Intune ( /products/ivanti-neurons-patch-for-intune-reviews ) was primarily for updating all servers, ensuring that both main servers and production ...
What is your experience regarding pricing and costs for Microsoft Windows Server Update Services?
I don't know all details about pricing for Microsoft Windows Server Update Services, so I can't answer this question.
What needs improvement with Microsoft Windows Server Update Services?
I think that an area of Microsoft Windows Server Update Services that could be improved is to make these updates less often and more rarely than now, because we have to do these updates once a mont...
 

Also Known As

Ivanti Patch for Windows, Patch for Windows, Shavlik Patch for Windows
Windows Server Update Services, Microsoft WSUS, WSUS, Microsoft Software Update Services, Software Update Services, Microsoft SUS, SUS, MS Windows Server Update Services
 

Overview

 

Sample Customers

Presbyterian Church
Information Not Available
Find out what your peers are saying about Ivanti Neurons Patch for Intune vs. Microsoft Windows Server Update Services and other solutions. Updated: December 2025.
879,477 professionals have used our research since 2012.